Rymes Propane & Oil serves a large area in New England, from Martha's Vineyard up 200 miles to…read moreNorth Conway NH, near Mount Washington. Their trucks are a ubiquitous presence in the neighborhoods and highways. We've been dealing with Rymes since we bought our home three years ago. We're highly satisfied with their service both propane and also customer orientation. The automatic delivery system frees us from having to constantly check on our propane - even though I am cognizant of the level just because I'm obsessed with preparedness and I start calling when the level goes below 40% (the same propane tank powers the standby whole-house generator so a good supply is necessary). I gather they've got used to my consternation and the tank seldom goes below 50% before I have a tanker pulling to the house. Rymes offers convenient payment plans, whether market rate, fixed rate, graduated, etc. Some are clear winners if the price remains stable or decreases, some grant peace of mind against fluctuating prices during the Winter. Something for everyone. We most recently purchased a new water heater as replacement for our old one. Dealing with Jeff in the pricing, purchase and installation has been a pleasure. Wholeheartedly recommended.

We called Rymes to look at our failing furnace. The…read moretechnician, Ran T., arrived within 1/2 hour. The problem was fixed and the furnace is still running a week later. I particularly appreciated Ran being willing to answer my questions. He was really conscientious and cleaned up after himself. CM

Jason and Sylvia entered our home and went right to the task. Both were professional and…read morepersonalable. The job was done promptly with knowledgable process.

Serviced our AC that was working perfectly. Disconnected the fan and left it for us to figure out…read more No call, email, letter, nada. Absolutely no excuse for such negligence.

We just installed a generator, and the company we had contacted for propane on the day of the…read moreinstallation simply didn't show up - despite our being told that the propane would be delivered "first thing in the morning." They supposedly had an emergency. (See below about how fast they returned my call when I cancelled their service.) I contacted Waltz in a panic and, once they ascertained that we owned our tanks, they were able to get to us the same day and within a few hours and, after ensuring that everything was as it should be with our tanks, filled the tanks. I want to add that - as opposed to the former company, who did not respond to my emergency call inquiring as to where they were and ONLY called me back when I left a message saying they were no longer needed (and they called back seven minutes after *that* message) - each and every time I called Waltz & Sons the calls were answered promptly and courteously and my questions answered. Although I didn't appreciate the former company's "let them eat cake" and "we'll get back to you when it suits us" attitude, I consider that now that we are customers of Waltz & Sons, everything DEFINITELY ended up all for the best! I should add that the people who provided and installed our generator said that they have had a number of dealings with Waltz & Sons and recommended them highly. In addition, months before, I had compared prices for about six propane companies with Waltz coming in as the second least expensive and the company that never showed being least expensive, so paying a TINY BIT more to actually deal with a competent and efficient company that shows up has turned out to be well worth it.

From the owner: We are a family owned and operated business specializing in Residential Propane Delivery and…read moreInstallation since 1996. We service a 50 mile radius of Buxton, ME.

I'm surprised to read the negative reviews as I've only had an exceptional experience with Eastern…read more When I moved into my home, the previous owners had used another company for propane that I attempted to continue using out of convenience. Long story short: the other company left us without heat in the dead of winter, claiming problems that didn't exist and billed us majorly. Eastern came out immediately to correct the situation that the other company messed up on, ran tests multiple times to make extra sure everything was fine and got us back and running with heat. Furthermore, they didn't charge us for the call and actually gave a partial credit on account for what the OTHER company had charged us. They offer payment plans to make fuel more affordable in the winter. They are always prompt with delivery. I've never run out. Additionally, they have great options if you need new systems. We received quotes from 6 different companies for our water heater and our furnace. Eastern was by far the lowest and they offer 0% financing. They were very professional when they installed everything.

Had their technician service our furnace and now it won't stay on and won't heat our house. They…read morewanted to charge us more money to come out to fix what they broke. Absolutely unbelievable.

DO NOT USE THIS COMPANY if you have any choice, . I moved into my new apartment on 12/1/25 and got…read morea bill on December 2nd for 123.37 for 2 days? My bill for the rest of December was around $80.00 . Rymes Superior Plus is the worst company to deal with. Customer service is so awful you never get to talk with anyone, and if you are lucky enough that someone answers They just keep telling you that they will call you back and never do. I CALL THE BBB to report them. They just do not care. I have no choice to use this company as were I live only has their tanks. I hate this company and I am going to take them to small claims court to get my money back. They steal form their customers. If I could give 0 stars I would!

Hello, extremely disappointed in the fact that within one year of living in Laconia , we have…read morecalled five times and the answering service apologized and stated that the scheduler was out sick. We are on a twenty five day rotation and for what ever reason we cannot be taken care of. Are we too small iof a fish in the ocean?? No manager or employee has called us back to apologize or accommodate us. Have to wait till Monday! Hope we don't run out of oil after day 38. Hope we can get some answers !! Art Cornellier

Great service, great drivers. They take great care with our yard and property. They always seem to…read moreknow just when we need oil or propane. Prices are good and seem to fall on the lower side of middle.

As always great product great price and impeccable service. I am luck to have them. If you debating…read moreor even contemplating switching companies just do it. You'll regret you didn't do it sooner :) Thank you ayer and goss staff for all you do!

We have used White Mountain from day one (over 21 years) to provide propane and to service our…read moreRinnai heaters. Both are less than 4 years old so there were no problems(average service length 15-20 years). White Mountain is reliable, trustworthy and fair ( sounds like Boy Scouts) when it comes to service. In the past we were not present and feel comfortable allowing them in our condo. Dave came today; early in fact to inspect our heaters. He was professional and deferential and mentioned he is retiring soon. Best of luck to him- he is a fine ambassador for this outfit.

Worst company to deal with I have had them for 16 years , and now they send me bills or minimal…read moreusage $84.00 my yank is at 30% and I asked why they didn't deliver They said I didn't call Last year went through the same thing and they were going to deliver once a year.they said I was wrong ... they have on file my old phone number from 15 years ago and said I am only here in the summer .Geeze I have lived here for over 15 years full time year round. And be aware they charge to take the tank away when you switch companies ,unless you use up the gas . So drain the tank before you switch.I don't even want to give them 1 star but it won't post unless I do

Absolutely the worst customer service on the planet!!! Called (4) times in two weeks to the number…read moreprovided; 2 times I never got through after being on hold for an hour. The third time I got through and was told I would get a call back, nope, never happened. The fourth time I was on hold for 3 hours, connected with a representative, was told she needed to transfer me to "new customer set up" but looped me back to the same prompt system I was on hold with for 3 hours. After being on hold for another hour I was connected to a rep and again transferred to another agent, this time in Canada. I don't live in Canada. She asked me to hold and she will connect me with someone in the USA and guess what....disconnected. I've never in my life had so much trouble trying to give a company money for service. Stay clear of Rymes Oil and Propane and consequently the parent company, Superior Oil. The worst. -Mike in NH