I am sharing my experience in the hope that it helps others evaluating boarding options, especially…read morewhen paying a deposit to hold a spot. I reached out to Hailey after a positive referral. During our initial visit, she was very professional and helpful, and the facility seemed well run. We ultimately chose a home-based daycare for our 6-month-old puppy and canceled well in advance. In October 2025, I paid a $855 deposit via Zelle to reserve boarding and requested a refund after canceling. After multiple follow-ups, I was told the refund would be processed. I was later informed that the refund had been sent to the wrong person and would be corrected, with a commitment that it would be completed by February 18, 2026. Unfortunately, I never received it, and there has been no resolution since. I've attempted to follow up via phone (calls are no longer being accepted), WhatsApp (messages are read but not responded to), and email, but have not received any response. At this point, I am still waiting on the refund and have had to pursue formal channels to resolve this. I hope this can be resolved promptly.

This is long overdue review. Hailey is THE BEST…read more We had a family emergency and needed to travel and our usual doggy daycare was all booked up. Somehow we found Hailey and called her and explained our situation and she accommodated us. Our child, Peter, is high energy dog . She told us to bring him in and she will evaluate. When I brought him in I was worried and had to tell her again that he is high energy to make sure everything would be ok. She met him and took him in and made sure I left feeling confident. She told me if he was uncomfortable she would take him home with her so he would be able to sleep. 100% would recommend Hailey. Outstanding to see how she handles all types of dogs and their behaviors to accommodate them and make them and their parents feel safe.

I'm a new client, and was hesitant to let strangers into our home and care for our "children." I've…read morealways had my parents to watch my many & varied animals, but wow, Coree and Wolfgang have given them tough competition! They've been incredibly caring, attentive and professional throughout onboarding and all visits. We've been blown away with their in-home pet sitting services. We have a wary and dog-reactive senior dog, cats (one is deaf), and a bunny. Wolfgang is incredible with all of them, and also treats our home with so much respect in the big and little ways (watering parched plants, tossing garbage in the bins outside, bringing in packages). His visitation notes make us feel so comforted knowing our pets are eating and using the restroom. We always feel guilty leaving them, but I know they're still getting lots of love and attention from an experienced caretaker who also genuinely loves animals. We feel the level of service The Woof Gang provides WELL exceeds our expectations and we wouldn't hesitate to recommend them to everyone.

We are so happy to have found The Woof Gang! Coree set up our first Meet-and-Greet with Wolfgang…read more After his visit, we were 100% convinced that our pup would be in excellent hands. He brought Mark for a follow-up visit, as Mark covers our area and was the primary provider. Mark is so gentle and kind, and you can tell he truly loves animals. During our 3 weeks away, our son was here after work and overnight, but Mark came during the daytime to do feedings and walks. He worked around our schedule, sometimes coming twice during the day. We often have visitors, and our pup is very friendly with everyone, but he has a special love for Mark, as he is always SUPER excited to see him! The Woof Gang is an extremely organized, caring, reasonably priced and trustworthy company. Look no further for pet care in your own home with this top-notch provider. Five stars!

I took my 11 week Beauceron in for his ear cropping and was extremely nervous for the entire…read moresurgery with a puppy that young, but they took amazing care of him and his ears came out perfect! From freshly done to a year old!

I was originally recommended to Dr. Daljit S. Saini by a close friend, so I went in really hoping…read moremy cat would be helped. Unfortunately, this ended up being one of the most upsetting experiences I've had with a veterinarian. My cat had gotten covered in car oil and likely ingested some of it because she was scared and I couldn't catch her right away. By the time I finally did, she had gone downhill. She had lost weight, was drooling, her tongue was sticking out, and her mouth looked burned and ulcerated. I was scared and brought her in because I needed help fast. When Dr. Saini looked at her, it felt like he wrote her off almost immediately. He looked in her mouth briefly and told me it was a tumor and that she would not have a good quality of life. I asked more than once if it could be an ulcer instead, especially because of the car oil exposure and the burns in her mouth, but he still said it was a tumor. There was very little explanation, very little compassion, and no real sense of urgency. What bothered me the most was that I had to point out that she was clearly having respiratory distress before that was even addressed. Only after I kept asking questions did labs and X-rays come up. By that point, I honestly had no confidence in the care being provided and chose not to move forward with testing there. The next day, I took her to another vet. They diagnosed an oral ulcer, not a tumor, and started treatment right away, including IV fluids and oxygen. That was heartbreaking because I feel like her care was delayed when she needed help the most. I know not every diagnosis is easy, and I don't expect any doctor to be perfect. But I do expect compassion, urgency, and a willingness to actually listen when an animal is clearly suffering. I left feeling like my cat was dismissed instead of helped, and I would not feel comfortable bringing another pet here.

Paws on the run saved my life! And more importantly my dog Zoe's life. My cat Kirin is pretty self…read morereliant but I'm sure she appreciates their company too! I found this business on Yelp and called like 3 days before I started my job (@yelp talk about coincidences) and was amazed that in just one day Debe and Paulette were in my house for the free meeting to see if we'd be a good fit. I had never used a dog walking service before so I didn't know what to expect, and a little nervous, but their professionalism and clearly practiced knowledge of how to love their animals put me at ease. That meeting ended with me being confident that I had found a reliable, conscientious, and most importantly TRUSTWORTHY business to let into my home and trust my precious pup with. I know it's hard to give a "stranger" your key and let someone into your house, especially when you're not around, but these ladies have not let me down and so far have my complete confidence. I definitely recommend Paws on the Run for both quality of service AND value! And as if their listed prices aren't relatively cheap already, there's a number of ways to receive discounts! Thanks P&D! Like I said, you guys are the best! :)

I am absolutely thrilled that I have found Paws on the run! I am a very overprotective doggy mom,…read morebut Paulette quickly put my mind at ease with her knowledge and how she handled and cared for Mikey and Ellie. I just can't say enough about Paulette, Joan and Becky-they are just the best. They are professional, they are honest, they are dependable, and they take care of your dogs as if they are their own! I have definitely become a lifetime customer-and I would recommend them to anybody in a heartbeat.

Roy, Uncle Pawpaw, is the best person to take care of your furry kids! We unexpectedly adopted a…read moreLabrador retriever and he's quite a handful. Roy takes care of him so well whenever we need to board him and he clearly has a lot of fun with his furry friends. We get videos and pictures when he's there and he loves it. Roy is easy to communicate with we trust him with our boy. I highly recommend you to try a meet and greet and bring the pups here.

My boy Duke absolutely loves Roy and his team at Uncle Paw paws! My dog is like Energizer bunny…read morethat never runs out of the battery! Since he's been going to pawpaws, he comes home tired with so much play time. Roy also sends videos of him playing and pics, so I know he's in good hands. Drop and pickup is very convenient, and highly recommend Pawpaws daycare!

Brought my pup here for the first time to board without any prior experience here since we were…read morelooking for a different boarding place that allowed her to play with other dogs and she seem to have loved it so much she even looked back at the worker to see where he had gone I really enjoyed the tour upon boarding as I am quite anxious and like to know where and what I'm putting my pup through before confirming anything. As unfortunate as the camera situation was, the workers were very accommodating to any request of pictures or videos via instagram which helped ease lots of my worries as a first time dog parent... Next time for any of our trips , we're definitely going to be considering this place again!

I really wanted Red Rover Daycare to work out because their package pricing is much more affordable…read morethan Wag Hotels, and I'm on a budget. I do want to mention that the staff was friendly on each of my accounts. I went in hopeful--the tour was a nice gesture, and I appreciated that they offer cameras for monitoring. Unfortunately, the week I brought my dog in, the cameras were down due to Wi-Fi issues, which I understand can happen. However, my concerns started after the first day. When I picked Maui up, he urgently needed to go poo. After we got home (about a 45-minute drive), he drank almost an entire bowl of water. This made me question whether he was being given enough water or regular opportunities to relieve himself during the day. The same thing happened the second day. When I picked him up, he immediately drank water from a bowl they had outside immediately and had an extremely long pee--lasting over a minute--which again made me feel like he wasn't being let out frequently enough. On top of that, I noticed a very unpleasant smell coming from him in the car. When I checked, there were stains on his chin and belly that smelled far worse than urine. This raised concerns about cleanliness, either in the kennels or play areas (which were not included in the tour). I truly wanted this to be a good, budget-friendly option, but based on my experience, I would rather pay more elsewhere to ensure my dog is properly cared for. Saving money isn't worth compromising my pet's well-being.

We found Molly through Yelp and she has been GREAT! We just moved so our cats have become a little…read moreshy, but with Molly they are coming out and being social. She really goes above and beyond. Our flight was coming in later than expected and she made an extra last minute visit for us to make sure the cats had everything they needed. She was even able to water our plants on a really hot day and left our trash cans out for pick up. She is fabulous with our two cats and truly amazing all-around! She uses an app which was new for me in regards to pet sitting, but now I LOVE IT! It is so much more convenient to see the photos of our cats when we are away, easily schedule our next appointments, and pay our invoices all through the app. Thank you Molly :)

Molly took my emergency, last minute request for 5 days of overnight pet sitting. My senior dog…read morerequired medicine 4 times per day. Molly was reliable, kind, and very knowledgeable concerning my pet's needs. My pet was well-cared and my home was in order when I returned. Thank you, Molly!

I just came by to PetSmart and it's been a while since my last visit. They still do pet hotels and…read morecat adoptions, which is good for those who want to own a cat or leave their pets there if you're on a vacation and that you have no one you know who can take care of them. Also went by the hamsters and areas where they have small pets. Some seemed to be adopted already since I can't find any of them. This store is good for pet services and other essentials for your pets. I can't think of any other pet store in Fremont, but this is the one I know so far.

Do not bring animals here the doctors are not good specially not on time. My appointment was at…read more230pm they saw my cat at 315pm bad customer service I will not bring my cat here anymore.

First started taking the dog as a puppy to the Fremont remote location. The puppy is now 4 and he…read morestill goes. The staff is caring and gentle and really care about the furry family members. Their prices are affordable and make it easier to have the pets stay up to date. Thank you for what you do.

We go to the San Leandro location and this place is so wonderful! We found them during the pandemic…read moreand they had problem solved outdoor service and social distancing very well and safely. Since then we have come annually for vaccines and testing which are the most affordable I've been able to find. They are always so sweet to both me and my pup. They schedule via text message which is actually very easy and convenient. Everyone who has ever helped us has been so great with my pup who can be shy at times. They always run on time and are very transparent with their services, prices, and what to expect at your appointment. We recently had a hiccup with their online pharmacy and Jess went above and beyond to help rectify it. Seriously, I was shocked by the level of customer service which you just do not see nowadays! They are the best service around with the sweetest staff and owners. Please consider them and support their important business in our area!

Camp Bow Wow has been my go to location for boarding my dog or for just having a fun play day!…read more Camp Bow Wow has cameras where you can monitor your pup playing all day which is really helpful for an overprotective dog mom like me. Sending my dog here helps with getting him socialized with other dogs. Not to mention it really tuckers him out after a fun filled day. After the first initial meeting with Camp Bow Wow, scheduling days for your dog to stay is easy through their app. They also have special offerings. They offer baths and nail trims. They also offer special enrichment packages like cuddle time or a sniffing game. If you choose the enrichment packages they will send you a photo and a synopsis of how well your dog did during the enrichment time! Love this place!

I was just raving about this place to a friend and then realize I had never taken the time to write…read morea yelp review! We love camp bow wow and so does our fur baby, Mellow. She is thrilled to go there weekly and they take such good care of her. She is a slow to warm dog but they worked with us until she got comfortable enough in their environment (they are diligent in their interviews) to start going there and now she is a big fan and so are we! The crew is consistently kind and awesome, which to me shows the owners are setting a great tone and have cultivated a wonderful culture.