I met Evan from USA Towing & Recovery today. He helped me get my car to the tire shop after I…read moreexperienced a flat. He greeted me, told me his name and assessed the car visually. He told me what his plan was and executed it well. He presented well in the USA Tow, his name was prominently displayed on his shirt and most of all his attitude and professionalism was the biggest standout. He told me he has worked for the company for 13 years. I asked him if he liked his job (I knew the answer) and he said he loves it. Evan is an outstanding representative of your Company and deserves the spotlight. Thank you to him for his help and for being a positive person. It helps to have a person like him be a me of the faces in the field that can be a stressful environment.

I had to wait 2 hours for a driver. Every time I kept checking on the ETA it was always longer than…read morebefore. I was Angry, however once my Driver Christopher showed up and we had a heart to heart conversation, he made everything ok. I was still able to get to my destination by 5:30. Thank you Christopher

Phong came to help me today through AAA. He arrived quickly, was extremely professional, kind and…read morevery transparent. He arrived within 15 minutes of calling, jumped my dead battery, ran tests to confirm it needed to be replaced, and was able to install a new battery right in the parking lot in under 15 minutes for a very reasonable price with a three year warranty. He helped turn an annoying situation after a long day at work into a minor inconvenience, and my car is set and ready to go.

I had my car towed by SDPD after I was rear ended at a stoplight. After I got out of the hospital I…read morewas able to retrieve it without any issues, but the car was a bit messed up from the accident. I used my AAA card to have it towed to my house. Lisa, the friendly and cute lady behind nd the counter was very helpful and understanding. She was also accountable, and charged a very reasonable amount for the towing and storage of my car. Martin, the young handsome tow truck driver was very professional and courteous, and even tho my car was damaged from the accident Martin was very careful with it and delivered it to my house efficiently. Nobody gets to choose who it is that comes and picks up your car to hold it for you when you get in an accident. I feel very fortunate that it was the professional crew at advantage towing that were the ones to do this. All of my valuables were in my car and that made a sweet silver lining around my otherwise cloudy day. Thank you Lisa and Martin for your help and patience and good character. I hope I never see you again in similar circumstances!

We were very happy with the service we received. Mark was very kind and courteous. Thank youread more

Our tow truck came quickly and James was a great driver who was friendly, extremely knowledgeable…read moreand had excellent customer service. Thank you James!

Hubby's radiator blew on his way to work (on a Monday, his usual off day), & after we got it off…read morethe Hwy to Mission Valley, we found out our Geico didn't cover roadside assistance for his car. Bad moods already, they sent us a list of 1-&2-star reviewed tow companies. Found Prontow via Yelp, as they were close by in North Park. No one answered the phone both times I called, but David replied to my message immediately & took care of us fast. The driver, Rogelio, came much faster than time given, and he was a class act! Super nice, super helpful, and very careful with our vehicle. He even recommended a good mechanic. Rates were much better than we expected. These guys sure turned around a pretty bad Monday morning. Highly recommended tow! Muchhhh better than others I've experienced with AAA services.

Th guy was rude and disrespectful when I arrived and i was coming to get my car that is antique…read morerestoration that he towed and left no contact info on car which had a flat tire which I inflated a day before he towed it.. Tho owner is a racist as well ; called out of my name had to refrain myself from turning his world upside down

Edgar was my tow truck driver and he saved my a**. My transmission went out on me on the freeway…read morewhile I was heading home from my bachelors party and the transmission went out on an overpass and I was stranded. Not to mention it's Labor Day so who knows who was available. Edgar answered right away and was there in less than 10 min. Towed me from San Diego all the way to Moreno Valley and was kind, considerate and great at his job! I knew it was gonna be pricey and he still took care of me! I really appreciate you guys!

BUYER BEWARE! $4,000 CAR PURCHASE TURNED INTO AN ABSOLUTE NIGHTMARE…read more If I could give ZERO stars, I would. Please read this before trusting anyone associated with this business with your money. I have screenshots, messages, and DMV receipts to back up my experience. Earlier this year, I purchased a 2017 Nissan Sentra for $4,000 from Saldana Guillermo, who was listed as the registered owner of the vehicle. What should have been a straightforward private vehicle sale turned into weeks of unnecessary stress, unanswered calls, unprofessional behavior, additional expenses, and a complete lack of accountability. RED FLAG #1: THEY TOOK MY $4,000, BUT I COULDN'T EVEN TRANSFER THE CAR INTO MY NAME. When I went to the DMV, I discovered that the seller had signed the title incorrectly, left nearly the entire required paperwork blank, and failed to provide a bill of sale. THE DMV REJECTED MY PAPERWORK. So there I was, $4,000 out of pocket, with a vehicle I couldn't properly register in my name because the seller hadn't completed the necessary paperwork. I originally purchased the vehicle through Facebook Marketplace. When I attempted to contact him, his Facebook page had disappeared, leaving me with no way to reach him through our original conversation. Eventually, I discovered that the address listed on the vehicle's title was actually the address of his workplace -- THIS BUSINESS. RED FLAG #2: GETTING SOMEONE TO TAKE RESPONSIBILITY WAS LIKE PULLING TEETH. I called the business and spoke with a woman who assured me she would put me in contact with him. SHE NEVER DID. Days passed. No call. No update. Nothing. I eventually had to involve family members just to try to establish contact with someone who had already accepted THOUSANDS of dollars from me. After approximately a WEEK of getting absolutely nowhere, I called again. This time, the woman on the phone was unbelievably rude and disrespectful. Her attitude toward a legitimate issue was completely unacceptable. I had the call on speakerphone, so other people witnessed how she spoke to me. At that point, my uncle had to call and warn that we would involve the authorities if the situation wasn't resolved. Think about that. We had to bring up LAW ENFORCEMENT just to get cooperation with paperwork that should have been completed correctly at the time of purchase. Only THEN were we finally told we could come in the following day. Unfortunately, that conflicted with our work schedules. I explained that we could come over the weekend and asked them to confirm a time. IGNORED. AGAIN. We showed up that Saturday anyway. And the best part? When we arrived, everyone seemed completely clueless about the situation, as though nobody had communicated ANYTHING. I even had to pay additional money for a last-minute mobile notary to come out because the title correction documents required notarization. All of this could have been avoided if the seller had handled the transaction properly from the beginning. RED FLAG #3: SURPRISE! $212 IN UNPAID CITATIONS AND PARKING TICKETS. After FINALLY getting the corrected paperwork, I returned to the DMV, relieved that this nightmare was almost over. WRONG. My registration and title transfer costs were significantly higher than expected. Why? Because the vehicle had $212 in outstanding citations and parking tickets from the previous ownership period, associated with the vehicle while Saldana Guillermo was the registered owner. These were NOT tickets I accumulated. These were NOT expenses I agreed to take responsibility for. And yet, I WAS THE ONE WHO HAD TO PAY THE $212 TO COMPLETE MY DMV TRANSACTION. These questions were asked at the time of purchase and was given information that did not match what I later discovered. I am still owed that $212, based on how difficult it was just to obtain correctly completed paperwork, I have little confidence that I will be reimbursed voluntarily and may have to take it further RED FLAG #4: IMPORTANT VEHICLE SAFETY ISSUES WERE NOT DISCLOSED IN THE LISTING. As if everything else wasn't enough, the Facebook Marketplace description also failed to mention some extremely serious issues with the vehicle. * The passenger seat belt was locked. * The airbags had deployed and were not functioning. These are not minor cosmetic flaws. These are serious safety concerns that ANY potential buyer deserves to know about BEFORE purchasing a vehicle. I had to discover these issues myself during my inspection rather than being informed about them in the listing. AND THE MOST FRUSTRATING PART? THE COMPLETE LACK OF ACCOUNTABILITY. I wasn't asking for special treatment. I wasn't asking for a favor. I was asking for correctly completed paperwork for a vehicle I had ALREADY PAID $4,000 FOR. Instead, I dealt with repeated unanswered messages, rude communication, unnecessary delays, additional expenses, and ultimately unpaid citations that became my problem.

*Answered the phone the first time. *Showed up INSANELY…read morefast. *Vic who showed up had an amazing attitude. *Offered me to ride with him. (Excellent driver) *Although my car looked like Jake Paul after fighting Anthony Joshua, Vic was so very careful with it. *Considering all this it was also fairly priced (: ***10/10 ***

Easily the BEST motorcycle tow I've had. Ten times better than AAA's attempts to flatbed my bike…read morein the past. Mark really knows what he's doing. Fast, careful and secure. The bike arrived in one piece, not a scratch. I'm calling him for any/all tows I need in the future.

Fast, professional towing service. Arrived on time, handled my car with care. Highly recommend!read more

Flat tire on tesla, the driver arrived in 15 min at 10pm and took me to an open tire shop! Price…read morewas good and the tow truck driver was very nice

They gave me a very reasonable quote, told me it would be 45 minutes ETA, the driver, Ivan, showed…read moreup on time. He was polite, very quick to get my truck loaded up on his flat bed, and took my truck to my mechanic for me. Wonderful service! I will definitely call them again in the future.

Super Towing arrived as promised, 35 minutes! I have a classic car that needs a flat bed tow truck…read more The tow service arrived on scene and carefully and with precision loaded my car. The driver noticed my exhaust tip was going to hit and made accommodations to prevent damage. These guys will be saved in my contacts.