Hubby's radiator blew on his way to work (on a Monday, his usual off day), & after we got it off the Hwy to Mission Valley, we found out our Geico didn't cover roadside assistance for his car. Bad moods already, they sent us a list of 1-&2-star reviewed tow companies. Found Prontow via Yelp, as they were close by in North Park. No one answered the phone both times I called, but David replied to my message immediately & took care of us fast. The driver, Rogelio, came much faster than time given, and he was a class act! Super nice, super helpful, and very careful with our vehicle. He even recommended a good mechanic. Rates were much better than we expected. These guys sure turned around a pretty bad Monday morning. Highly recommended tow! Muchhhh better than others I've experienced with AAA services. read more

Th guy was rude and disrespectful when I arrived and i was coming to get my car that is antique restoration that he towed and left no contact info on car which had a flat tire which I inflated a day before he towed it.. Tho owner is a racist as well ; called out of my name had to refrain myself from turning his world upside down read more

Prontow Towing - This is the racist owner - Towing Near Me

Excellent service! Asked for a quote through Yelp and David got back to me quickly with an attractive price. Everything went very smoothly and should I need a tow, I'll make sure to call Prontow Towing for sure in the future. read more

Prontow Towing - SUV is back home.... - Towing Near Me

Tried to call for service and all I got was "This number has a voice mailbox that has not been setup yet, good bye" They're supposed to be a business?? Gimme a break! Moving on... read more

This review is LONG overdue. David helped move my fiance's 94 Toyota Supra that was at the time out of commission to our new home. With an $8000 paint job, custom bumper, and very little space between the road and the car, my fiancé was nauseated just thinking about having to tow his precious car! When David showed up he was able to quickly put both of us at ease. He took extra precaution while loading the car even laying on the ground a few times to check the gap. All-in-all we were so relived to have gone with David and truly don't believe anyone else would have been quite as patient and friendly. read more

Prontow Towing - Towing Near Me

Rogelio was prompt, on time, and my car got from point A to B with no issues at all (and in less than an hour). Thank you to David and Rogelio for all of your assistance! read more

Prontow Towing - Towing Near Me

I requested a price quote via Yelp. David quickly responded and we sorted out more details. He gave me a quote of $65. We confirmed for 6pm. Rogelio, the tow truck driver, arrived early. Answered all my questions and was cautious with my car. He was very professional and friendly. PronTow made my not so good situation a lot better with their service and helpfulness. At the end, i was charged the quoted price of $65 but gave Rogelio a tip for his great service. read more

David is the best customer service that i have had in ages!!! he even gave me two miles for free, as i changed the address last minute read more

David was great! Had a flat tire and he came to the rescue at an ungodly night hour which is great! Most places would love a phone call in the middle of the night to scam you with outrages rates but not this company. David arrived to tow my car as expected and even offered to drive it directly into my parking spot which he didn't have too. I would use again. read more

SEARCH NO MORE!!!!! If you're in a doozie, stuck in the middle of nowhere (or somewhere) and you need assistance, these are the people you need to call. I had just finished a long stressing shift and going home to sleep was all I was looking forward to BUT my car's battery needed a jump start. I called two other towing/roadside assistance companies first and they didn't answer. I called Prontow as my last resort and I got a prompt response. In 20 minutes John arrived and fixed my car. I can honestly say that this was one of the BEST and most professional customer service I have ever gotten. John was so AMAZING, that I had to write this review. (John if you ever get the chance to read this- MUCHAS GRACIAS!) read more

Prontow towing was great. They were reliable and extremely reasonable in pricing. There are some companies out there that quoted me quadruple the price. He always answered his phone and communicated well until he arrived. I would be using them again. Thanks Prontow towing for getting out this pickle. read more

Probably committing tax evasion. Awful place. Only operate in cash. No receipts. No ticket. No proof of transaction whatsoever while only taking cash. read more

David was my hero when I was stranded in downtown at 11 at night. I had called a company before calling David, and they never showed up. I was literally crying in the parking lot because 1. I was by myself, 2. My phone was about to die. In a nut shell, that night was horrible. When I talked to David, I had told him my situation. And he told me that he'd be where I was in 20 mins. I asked him over and over again " are you sure you'll be here? I only have 10% battery life and youre my only hope" sure enough David came just when my phone had died. David is your guy to call! read more

David was great. Super-helpful, came out immediately and got my car to the mechanic quickly. Pricing was very reasonable and he was careful with the car. Thank you for the great service!!! read more

An extremely professional service with an amazing customer service. Rogelio was extremely professional swift and clean. He finished the job in 5 minutes, was very humble and made an extremely difficult job look so easy. read more

I have an 07 Acura TL that's been dead since Tuesday. David was super responsive with a cheaper rate than any other towing company I contacted. Rogelio arrived as scheduled 5 minutes early and he was friendly and managed to start up the car and get it towed pretty quickly. He also figured out that it was my alternator that was broken. Hoping I have no need for a towing company again in the future but if I do I would definitely come here again and recommend it to anyone looking for quick, great service at an affordable price! read more

Really thought I was gonna break the bank to get my car towed from the accident location to my house since it's not drive-able. Not only did they give me a quick response with a quote they were able to come out quick within the hour and managed to make it quick and simple. Gave me the best price out of all the other places I asked for quotes from. Rogelio was quick and helpful telling me what was wrong with my car and what needed to be fixed to get it back and running. Fast response times and great communication. If I ever need a towing again I'll definitely give them a call. read more

David was extremely helpful and came in around the time he told me over the phone to jumpstart my vehicle. Although the battery died on me again I'm thankful that he was able to jump start it enough where I could take it to a local shop he recommended. read more

Good price and good service for towing my car to a shop..I would definitely recommend these guys!

Fantastic Service, super friendly driver and helper. There was some confusion at the dealer with where to pick up my car and the driver was very patient and easy going. Driver and helper were careful with my car and took their time loading it and unloading it. When we got to my house, they unloaded the car quickly and even made sure it was parked against the curb nice and straight! I realized my battery was dead and Rogelio uses his battery pack to jump my car without me even having to ask. Will definitely be calling them again when I find a new transmission and shop for my car! Excellent service. read more

I used the "Request a Quote" feature on Yelp and they definitely responded within the hour. It was easy to use and super helpful because I was trying to coordinate towing my car after I got off work. I had a flat tire and the spare tire was also flat. They tried to put air in it but it didn't help so we ended up towing my car to the tire shop. Rogelio was on time and knew exactly what he was doing. My fiancé and I were both able to ride in the tow truck. I would definitely use their services again in the future! :) read more

I was stuck on the freeway. The tow company I called took forever. I cancelled them and called Prontow. He was there in 15 min. Plus didn't charge me an arm and leg!! Then he came back the next day and towed it to the dealer for me as I had no car and had to go to work. Good guy too.. read more

Called this morning about 7am to get a jump start. The phone rang several times and then went straight to voicemail of a cell phone. What kind of 24/7 businesses doesn't pick up your phone. read more

Great experience all around. The truck was there within the quoted time and David was extremely professional. They answered right away and we're able to give me an ACCURATE time on how long it would take for the truck to get to me. These guys were great, I would highly recommend them for any towing or roadside service. read more

This tow truck has best I ever used.he gave me a for quote an was available in no time. Very friendly an helpful I definitely recommend this services for anyone. read more

Awesome considerate person who is very nice and also happens to have the best rates we could find. Gave us a ride home and was very personable. Great service all around read more

Very satisfied with the service. David was very helpful and even offered to take a peak under the hood to see if he could see what was wrong to quell our fears of the worst. He came within the hour and gave us a very fair price. He even gave us great recommendations for honest and well priced mechanics in our area. read more

The easiest and friendliest service. It's never fun having your vehicle towed, but they made it very pleasant.

Very courteous, fast and affordable. Even dropped me off at my house after dropping the car off at the repair shop. Getting your car towed is never fun, but this was the least painful experience with towing I've ever had. Highly recommended! read more

Prontow Towing is FANTASTIC! David is excellent at his job, quick to respond, and went the extra mile (literally) to help me today. I was in desperate need of a tow for my SUV and was searching all over San Diego for a tow company that was actually reasonable in cost. I had received several ridiculous estimates from other companies (including one from my insurance provider) and several of them wouldn't even return my call. David provided me a flat rate for my tow from Poway to Pacific Beach and didn't add any hidden fees or extra charges. He also gave me a much needed ride to my car repair facility and to the rental car pickup location down the road without breaking a sweat or charging me extra. I can't thank Prontow enough for helping me today, it took a great deal of stress out of an already difficult situation. I highly recommend you call for your own towing needs. Thank you!! read more

Awesome and affordable! Handled everything over the phone and emailed the bill to me, great service highly recommend.

Had a great experience with this tow company. Our car broke down and I needed it towed to our mechanic, called these guys up and had David come out to tow us, he was really friendly and helpful! The prices were really cheap too! Definitely recommend these guys if you need at tow. read more

The front tire on my bike went flat during my ride home. Scary ordeal getting the bike to slow and to the side of the road. I was sure it was going to dump. Afterwards, I called AMA roadside assistance and they sent out Prontow Towing. The owner, David showed up, was friendly, professional and did a great job of getting my bike secured. I would definitely use these guys for towing if I am need again. read more

The best service i have ever gotten with a tow truck and would recommend him to everyone that needs a tow also very nice and good comunication read more

Oh man Pronto helped me out of a very tough pickle. I needed to get my car jumped because it was in the middle of a very busy intersection. Prontow got to my car under ten minutes. Raul was very quick and nice about the entire situation. He got me on my way and did not charge me an arm and a leg. Prontow is the Shiznet. read more

Very happy with the service David provided. He was quick, careful and knowledgeable as to how to tow my rig. It wasn't a simple car tow, it was a service van. I wish him nothing but a great future as he has the ingredients for one! Thank you! read more

If I could give 0 stars I would. After visiting family in San Diego on our way home last night my radiator blew up. Supposedly my cousin called this company, and we were expecting a tow in 15 minutes. We waited over two hours on the side of the freeway! no one showed up!! What kind of business is that. If you can't do the job simply don't promise anything!!! We will find business else where. read more

Used the request a quote feature on yelp app and got a response including price range within 10 minutes. Super fast, friendly, and professional. The quote I got was very reasonable and I am super satisfied. Fantastic job to David and co.! read more

If your ever broken down and need help.... These are the people to call !!!! NO JOKE! i was broken down at 2am and called this company DAVID came out to me in about 25 minutes and towed my car for an extremley affordable price! I def. kept his # on speed dial ! This guy is super nice and respectful ! company def. gets 5 stars. Thanks David for helping me out that sunday night ! read more

There's not much to say, except that when you're broken down and in need of a tow you're desperate! Calling a responsive and friendly guy who shows up and saves you twenty minutes later is priceless. read more