Simply the best and least expensive towing option I found in San Diego…read more Rob was responsive to my questions and showed up exactly on time to tow my Honda Accord from the City of San Diego to San Marcos. I was particularly impressed with his care and attention to securing my car on his flatbed trailer. I highly recommend, and will definitely use, Big Mac's for any of my future towing needs.

great experience using this towing company. The price was reasonable and Rob came on time and is…read moreresponsive to any of my questions. Definitely saved his number and will continue to use this towing company in the future. Highly recommend!

I received great service from Mr Felix. We spoke briefly yesterday about a tow I needed done today…read moreand this morning he was ready. Very polite, has good manners, and will get to you and keep you updated if you decide not to ride with your car to the drop off destination. His prices are very reasonable and also if you need an auto mechanic Mr Felix knows exactly what shop to take you to. Thank You Mr Felix. Everybody give Mr Felix a Call tell him Carlos sent you.

Tony was very responsive and professional. I were already a bit on edge from a terrible experience…read morewith a different vendor. My wife spoke with Tony, who was professional and knowledgeable, and he arrived quickly. I was apprehensive based on the previous vendor, but I honestly couldn't have imagined a better towing experience. I hope I don't need a tow any time soon, but know I'll be calling Tony if I do.

Best service in town!! My 2022 Cadillac Escalade had a blow out and Tony, saved me! He was the only…read moreone in town that would tow my 130k truck and did a fantastic job!!!!! Thank you Empire!!

Rescued again. Thanks Platts towing for exceptional service. Great experience. I was stranded at…read morea strip mall. Car wouldn't start. I was worried but Chris came through as always. Thank you!

I needed a quick, short distance tow. Their advertised price was what I got, which was lower than…read morethe 9 other places I called. They took about a half hour to come over, and the whole process only took fifteen minutes. The tower whose name I didn't get was polite and helpful, and didn't have any hidden fees when we reached my destination. Overall, really good experience and I'd recommend it to others

Hubby's radiator blew on his way to work (on a Monday, his usual off day), & after we got it off…read morethe Hwy to Mission Valley, we found out our Geico didn't cover roadside assistance for his car. Bad moods already, they sent us a list of 1-&2-star reviewed tow companies. Found Prontow via Yelp, as they were close by in North Park. No one answered the phone both times I called, but David replied to my message immediately & took care of us fast. The driver, Rogelio, came much faster than time given, and he was a class act! Super nice, super helpful, and very careful with our vehicle. He even recommended a good mechanic. Rates were much better than we expected. These guys sure turned around a pretty bad Monday morning. Highly recommended tow! Muchhhh better than others I've experienced with AAA services.

Th guy was rude and disrespectful when I arrived and i was coming to get my car that is antique…read morerestoration that he towed and left no contact info on car which had a flat tire which I inflated a day before he towed it.. Tho owner is a racist as well ; called out of my name had to refrain myself from turning his world upside down

I used this service recently to tow my car when it broke down in a parking garage. The dispatcher…read morewas helpful and got us help immediately away. The driver was on time and very careful transferring the vehicle on to the tow truck. He took care of my car and got it to the repair shop safely. Good communication throughout. Completed task as specified and price was fair. I was mostly pretty happy with the experience.

My truck died in heavy traffic on one of the hottest afternoons of the year, and I honestly thought…read morethe whole experience was going to be a nightmare. But this towing firm turned it around swiftly instead. The dispatcher answered right away and kept me informed as to when the tow truck would arrive. "The driver came quicker than I expected and went right to work to safely get my truck out of traffic. He was competent with the towing process and made sure everything was safe before towing it to my repair. He examined the battery, the fluids as we waited to see if he had some quick remedy before hauling. I liked that he truly attempted to help instead of just automatically charging for more services. The professionalism and attitude of the team made a difficult situation much easier to cope with. A few months later I found myself utilizing them again for battery service when my wife's car wouldn't start up. Same fantastic customer care and quick turnaround. It's clear this organization teaches their people well, every interaction has been nice. Reliable roadside assistance can make a major difference in crises. This crew has shown time and time again that they truly care about helping clients get back on the road safely and swiftly.

They were very professional quick in pick up of my car and reasonable prices. I appreciate the…read moredialogue and spoke to me we're I'm able to understand. Re-keyed my vehicle, towed me to a secured location and was in contact with mechanic prior to arrival

I was headed to brunch to meet a friend and as I exited the highway, my tire pressure started to…read moredeflate. Once I got to my destination, I got out checked my tire.I heard it hissing and it was going flat. I did a google search and found Turbo Rescue Towing-. The manner in which they took the call was extremely professional and they provided a lot of detail on the services they could offer based on what was actually wrong with my tire. They were kind and allowed me to continue on with my brunch and set up a time to come and check the tire. They arrived earlier than our scheduled time and graciously waited for me to meet them at my vehicle. They were detail oriented and walked me through every step they were taking to make sure I was comfortable. There services were beyond impressive. I would describe them as knowledgeable, empathetic polite, and quick. They also guaranteed their work for the lifetime of the tire. Ooh yes. and the followi-up was what really sealed it. I would highly recommend them. I am definitely locking in their information incase I ever need them in the future and will be passing their information along.