GREAT Service department adviser, Cesar, and Tijerino,…read morealways pro and polite. Recommended

I've purchased many vehicles over the years and normally don't leave reviews, but this experience…read moredeserves to be shared. I've been trying to purchase a Tacoma from Camelback Toyota because I've had good experiences with the dealership in the past, including buying my Tundra there. My family has also purchased several other vehicles over the years, including Lexus models from other dealerships, so I'm very familiar with the car-buying process. Unfortunately, this experience has been extremely disappointing due to the way Mike, one of the managers, handled the situation. Initially, Ryan had quoted me $4,500 for a lift and tire package. Later, when I spoke with Mike, he changed the price to $4,875. When I asked why the price was different, he said it was because this was a different truck. I explained that the truck shouldn't matter because I was simply purchasing the same lift and tire package. I also asked whether I could keep my original tires if I purchased the package. Mike told me no and said the original tires had to stay unless I paid an additional $600. This confused me because when I purchased a lift and tires through the same dealership in the past, I was allowed to keep my original tires at no extra charge. I mentioned that I had already called other shops and found the same setup for about $1,000 less, but we were still considering doing the work at the dealership to help protect the truck's warranty. When I bought my Tundra, I was told that installing a lift outside the dealership could potentially affect warranty coverage, so we were trying to stay loyal to Camelback Toyota despite the higher price. Things became worse after I told the salesperson that I wanted to speak directly with Ryan again to better understand why the pricing and terms had suddenly changed. Shortly after that, Mike sent me what I felt was a very rude and unprofessional text message. In the text, he accused me of not taking "small steps" while claiming he was "going miles" for me. He repeatedly brought up the MSRP price of the truck and implied that I couldn't afford it. To be clear, I understood we were negotiating. The truck was listed around $55,000, and I was trying to get closer to $49,000. Ryan had previously mentioned he could potentially do around $52,200, so we were still working through numbers. Negotiation is normal in car buying, but the way Mike handled it was disrespectful and unnecessary. My wife had already left a review a few weeks ago because she also felt Mike was rude during an earlier interaction. We were actually ready to walk away at that point, but we decided to give the dealership another chance because of our previous positive experiences there and because we wanted to continue doing business with them. Unfortunately, this second experience only made things worse. What's most frustrating is the inconsistency between managers. One manager tells us one thing, while another changes the pricing and conditions completely. On top of that, I've tried asking to speak with the general manager so I can show the text messages, discuss the pricing discrepancies, and explain our concerns directly, but no one has provided me with contact information or helped escalate the issue. At the end of the day, buying a truck is a major purchase for our family. We simply wanted transparency, professionalism, and fair treatment. Instead, we were met with aggressive behavior, conflicting information, and disrespectful comments. Camelback Toyota has a large inventory and plenty of opportunities to earn loyal customers, which is why it's disappointing to see behavior like this from management. I truly hope the general manager sees this review, addresses the situation, and takes steps to improve how customers are treated moving forward.

I was searching over 6 months for the perfect car and when my Autotrader alert notified me about a…read morenew listing at Auto Junction for a Cadillac CT5-V Blackwing, I immediately went to go and drive it. I have to say that I was very impressed with the quality of the vehicles they had, and they treated me with the upmost professionalism. The whole experience was very transparent, and they gave me a very fair offer on my trade in. The best part was it wasn't a 3 or 4 hour process. I was in and out in less than 2 hours including my test drive. I definitely recommend visiting them if you're looking for a great car buying experience!

Very easy to work with. Honest, straightforward, love this dealer. I met all the staff and they…read morehave been like family since day one.

I highly recommend Cory Miller at Centennial Leasing & Sales. After weeks of struggling to get…read moreapproved--with no credit history, no co-signer, and no trade-in--I was only offered very high interest rates on older cars. Cory completely turned things around. He found me a low-mileage 2025 Kia Soul LX still under warranty and worked directly with my credit union to secure a much better loan at 9.6% for 63 months. What really stood out was his level of care--after the purchase, he sat with me in the car, walked me through the features, helped me customize the settings, and even linked my phone. He made the entire process easy, stress-free, and actually enjoyable. If you think your situation is tough, Cory is the person to call!

If you want to be treated right you need to try out this place. The new office in West Sun City is…read moregreat. No body to hassle you. Talk to Steve great person.

I usually hate buying a vehicle, the constant haggling of pricing, going back and forth with the…read moresales manager with payment / interest rates, and the hours spent at the dealership. However, I didn't experience any of that here at a "A lot of cars". First, I never felt hassled. I found the car I liked through my banking app that uses truecar car buying app which automatically sent my contact info to the owner when I clicked to see the exact pricing. The owner called and I told him I'm just browsing. That was not a problem, he was quick to offer a text with the car info and that he would leave me be and to reach out to him if I wanted to look at the car or any others. I really appreciated that, especially after getting harassed by other dealerships that will continue to call and text you. Second, we showed up and were treated like VIPs, we were quickly able to checkout the vehicle we wanted and it was completely detailed and ready to go. We got to test drive it where ever in the area to ensure we got to see the handling of it. Third, the vehicle condition! I was a little concerned with the miles as I usually never purchase a vehicle With over a 100k but you could tell they took the time to ensure the car was looked over, lots of new parts, and it drove and still runs flawlessly. Fourth, the trade in and payment process was so easy and streamlined. Worked with the owner from start to finish and it took us about 45 mins tops! Part of it was my fault with recently getting married and half of my information I had changed my name but the other half didn't. It led to some confusion. Bonus! the website is kept up to date. When I showed up the car I wanted was there and every vehicle online was there. At the end of the day I was happy with the process and have even referred family.

Charlie is a wonderful man to do business with. The entire experience was smooth, quick and…read morefriendly.. I highly recommend reaching out to Charlie when you are in need of a vehicle.

My honest review The…read morefolks at Chapman BMW on camelback are amazing. Who knew car buying would be fun and stress free. No really! Of all the other car buying trips my husband and I have ever made - they are no where near what we experienced at Chapman Camelback BMW. Stellar! A friend shared with me her amazing customer experience with Sal! He's nothing short of fantastic! The level of care, attention and humor. Sal is invaluable. And then there was Aaron K who also had a good sense of humor and patience to help me with my Sirius XM issues and of course our salesman Jonathan who was great and also had a good sense of humor. Do you see how humor is everything here! We could not be more pleased to be a part of the family at Chapman BMW Camelback. I will sing their praises from way up high...or as high as my 5'2 stature will get me! Melissa

2/27/2026 I recently took my vehicle in for an alignment at…read moreChapman BMW on Camelback, and I had an excellent experience from start to finish. Nick Rempel was my service representative, and he was friendly, knowledgeable, and efficient in getting my vehicle checked in and maintenance started right away. During the multi-point inspection, the technician identified an issue that could have become a larger problem if left unaddressed. I truly appreciated that it was caught early. Nick took the time to clearly explain the concern and provided a detailed quote--without any high-pressure sales tactics. Since the repair was not urgent, he helped me schedule the service for the following week. I'll be using my extended warranty company for the repair, and Nick is very experienced and knowledgeable in working with extended warranty providers, which gave me additional confidence in the process. Overall, I had a great experience at Chapman BMW. They have earned my trust, and they will be my preferred service dealer moving forward. I also appreciate that they do not charge a 3% fee for credit card payments like some other BMW locations. *****Highly recommend Chapman BMW on Camelback and Nick Rempel!

I had a absolutely great experience purchasing a vehicle at RPM Motors. Steve was the gentleman…read morethat helped me find the perfect vehicle for me. He was very efficient, very friendly, and very informative. Lisa was amazing, she helped me through the financing process. She was very patient and explained my loan in detail, which made the process smooth and knowledgeable. I love my new SUV!!! Thank you again Steve, Lisa, and the whole RPM Motors staff!!! God bless 10/10 HIGHLY HIGHLY RECOMMEND!!!

Steve and Lisa at RPM Motors made this process of buying a car painless! Next time im buying a car…read moreim coming back to RPM!!

Great customer service and really helpful and friendly staff. Derrel was really helpful and moved…read morethe car purchase process along quickly with no issues. None of usual high pressure sales tactics you see from many car dealerships in the valley. He made sure I got the car I wanted a really beautiful Mercedes Benz E350. I highly recommend this car dealership if you're looking for nice used cars and low pressure environment.

I don't do BS, and I mean what I say. When someone doesn't share my values, I walk away…read more Morgan and Scott at the 101 were a breath of fresh air. This was easily the best used car buying experience. You really can't trust most people or dealers when buying a vehicle, but these guys are straightforward and honest. Other dealers and private parties will doctor their photos or act like a beat down car is "expected for its age". I will be a returning customer as long as Scott (the owner) and Morgan are there. Do yourself a favor and skip online shopping, private parties and other dealers. Go to the 101 and you'll know you've won.

Nothing wrong with this place. super nice staff and very helpful employees. I love family owned…read morebusinesses. I did not buy anything but I did walk around and test drove a couple cars. They were super easy to work with and there seemed to be a lot of different selections. One thing to be very aware of is that most of the vehicles on their lots are "buybacks". This means that they are cheaper but they could be considered a lemon and it may be hard to sell or have some issues that come down the road. Of course, there could be nothing wrong with it as some states have very lenient return laws so that the buyback could be for the smallest thing. Just make sure you know what you're getting into as you look for your car here. Of course there's nothing wrong and nothing but. Just want to make sure proper information is provide for you yelpies!

Used to work in Tempe, I'm based out of Vegas now. So what am I doing out here? It's a long…read morestory, I was looking at Kia EV6 GT (Red) in Tucson but of course it was sold. I ended up looking at Hyundai Ioniq 5 N (yes the fast version) before stopping here for 2023 Genesis GV60 Performance. Let me just say, this is by far THE BEST experience. I was able to walk in (no appointment needed) and Christian M was able to help me right away. A quick ID scan and he came back just gave me the keys I'm like what?!? I'm not used to this level of customer service. He gave me quick directions for the test drive route and I was able to follow it step by step by myself. I say the only negative about this place is the lot, they have many vehicles and parking/spaces are limited. As for the vehicle, it was nice and I would jump on it if it wasn't a buyback (branded title) Now I already knew this vehicle is branded before stopping by. I wanted to see if I can find out more on the reason why it was a buyback other than charging issue. Sadly the paperwork didn't provide the additional info. Should you get a buyback? That really depends. The price is GREAT no doubt and if you plan on KEEPING the vehicle long term (as the resale value is a lot lower, do a quick check via CarMax or Carvana), don't mind dealing with potential electricial issues (but they should be cover under warranty) But knowing myself I usually don't keep vehicles longer than a few years. Also I would double check your insurance and make sure it doesn't cost extra. And at the time I haven't driven the Kia EV6 GT (the original vehicle I was looking at) so I ended up passing on this. Also wanted to point out they have the lowest Doc fee that I've ran into ($299) here vs other dealers wanted $699. No add-ons, title fee is $19. Very low sales pressure, extremely friendly staff, I would stop by again in the future when I'm looking for another vehicle.

They really know BMWs. They are knowledgeable, friendly and reasonably priced. Can't say they are…read morecheap but CHEAP & BMW does not go together! I will use them for all my future mechanic work on my BMW.

For good reason I have remained loyal to MM for service on my BMW since moving to Uptown. Here's…read morewhy: - Honesty (never pushy - always happy to explain) - Value (all-star technicians at a fraction of the cost) - Relationship (earned trust w/pragmatic plans) And they just keep getting better. Anthony who runs service is amazing and they have wisely introduced technology to help them do more without increasing costs. Always a phone call or text away, happy to chat and educate where needed. I'm a really picky "car guy" and Munich has consistently impressed me. Happy to support this local shop and shoutout many jobs well done.

Sun Valley has a great business model! Now I know why they are booked out so far in the future…read more Competitive pricing. Outstanding installation of my powered subwoofer. They could've cut corners but didn't. John , the installer, deserve a shout out. - he is a pro Excellent example of a small business doing it right.

The technician created a basic workaround to get my DS18 BTC-Five Bluetooth receiver working via…read moreaux, but the setup was incomplete and poorly wired. After the install: I lost power to my 12V lighter socket, so I couldn't charge my phone. He mostly likely tapped into the same circuit as the lighter socket, causing power loss (Yeah. He didn't warn me about that before the install!) The audio was also making intermittent Bluetooth pairing failures. I would be driving and then music would stop and start again. Bluetooth phone calls stopped working--only music streamed. The install skipped key components I provided, including the fuse tap, LOC, and amp integration What I learned--and what others should know: The 3.5mm aux jack on the BTC-Five is audio-only and doesn't support calls To restore full functionality, the fuse tap must be moved to a different ACC slot so the lighter circuit isn't interrupted. For Bluetooth calls, you need to use the BTC-Five's RCA outputs and route them through a head unit or amp that supports hands-free calling. If I had known all this upfront, I probably would've skipped the install entirely and just kept using my regular USB-C to 3.5mm Audio Aux Cable Adapter. It was simpler, reliable, and didn't disable anything in my car. No wonder the guy had a weird vibe! I would have given them 5 stars if they had wired correctly, but the job was rushed and sloppy. He didn't create a solution. He created a problem! Now I'm going to have to get my brother to help me fix this. He said the tech most likely installed the tap with only one fuse (for the BTC-Five). Or inserted it backwards, cutting off power to the original circuit. Or used a single-slot tap, which reroutes power entirely to the new device. This experience taught me how to reclaim my install and turn shortcuts into teachable upgrades. If you're integrating amps or planning full audio control, skip the aux hack and wire it properly. I wasn't impressed with this install. What a total waste of money!!!!!!