You're gonna love this! I walk into the store to get two keys made and to purchase a set of doorknobs and two face plates (fits behind the door knobs) It's a hit or miss if he is even in the store. Many times he has a "I'll be back soon" sign on the door.
This time he was open and he had the things I asked for. That was a good start. He charged me $24.00 for the door knobs which I thought was a little pricey but I didn't feel like making a trip to home depot or shop on Amazon. Their prices range from $8.00 to $18.00. Because of a huge "NO RETURN" sign, I asked if I wanted to return anything if it would be a problem. Not at all he said.
The bill for everything was $62.00. I gave him $65.00 cash and he said thanks. I said, where is my change. He said Taxes. I was going to ask for my cash back to give him a credit card but it was too much BS involved. This guy is nuts, I was thinking.
Here is where it gets interesting. The next day I go back to change one of the faceplates and to return the door knobs. I polished my old solid brass doorknobs and they looked great. I take care of the exchange of the face plates first because, after the "no change thing"the day before and his whole attitude , I could just feel a problem coming on with the return of the door knobs. After I exchange the faceplate, I hand him he doorknobs and tell him I wanted to return them. He points to a sign that said "NO RETURNS". I reminded him that he told me there would not be a problem with returns. He hands me $6.00. I said what is that? I got no answer. He pulls out another few dollars and tries to hand it to me. I reminded him that he charged me $24.00 for the doorknobs. He said "no, $24.00 are for a different type of doorknob. I said, No "the doorknobs I have in my hand are the doorknobs you charged me $24.00 for. He started to grumble. I told him to give me the $24.00 or call 911 because he would need them to come to his store, and soon.
I had smoke coming out of my nose like a bull scraping his front feet getting ready to charge. He reluctantly gave me my $24.00. I would have asked him if he cared about repeat customers but he already gave me his answer.
Who in their right mind treats a customer that way. He also had a few real nasty and vulgar comments while I was walking away.
I would like to tell everyone what I really think of this poor excuse of a human being, but my review probably wouldn't go through and I need to warn everyone of this nightmare of a store and an owner waiting for his next victim.
THIS IS NOT A BAD BUSINESS, IT IS A TRAP. BEWARE! read more