Needed to store some things while we were in between homes. Not enough for a Pod so this company's smaller Zip Cube was perfect and reasonably priced. The process was simple, communication was great, the driver showed up on time and helped us load our stuff and took it away. Highly recommended. read more

I want to give a special shoutout to All City Moving and Storage for their outstanding service. I'm moving to Hawaii and couldn't be happier with the job they did. Buck and his teammates Jason, Chucky, Fawzi, Brian, James, and William were amazing at packing and wrapping everything with precision and care. They worked together seamlessly, like a well-oiled machine. I initially ordered a 20 ft container, which filled up quickly. With just a few quick emails to Kim at Ocean 2 Ocean, they had another 20 ft container delivered the next day, and the team filled it up and had it gone the same day. Their Tetris skills are at a master level! They were a fantastic team to work with, and I couldn't be more pleased with their service. Five stars all the way! Thanks guys! read more

As this was our first interstate move, we were of course very nervous and anxious. However, Buck helped ease our stress by being very responsive and answered our questions. He and his team were very proficient in loading and unloading and it all went smoothly. Why I choose Buck over the competitors, was 1) the price; 2) a dedicated truck with just our stuff, thus eliminating worries that boxes would get lost with others; and 3) delivery date was sooner than with a shared truck. All in all, we were very happy with the service. read more

Overall Buck and his two teams (load & unload) did a fine job for a comparable rate. Buck was great at answering questions and was generally responsive. Slight downsides were a failure to evaluate our house ahead of the move, which generated some unnecessary mid-load anxiety about whether all our stuff would fit. The unloading was seamless and quick. Great crew! One filing cabinet was shipped or carried upside down with messy consequences for the files. On the upside Buck & team shipped 3 fragile lamps with no damage. "Mama Kim" was a personable driver and forewoman for the unload. (Insurance for the move could have been explained better). Buck and his crew are scrappy, tough, and good movers! read more

We recently used All City Moving and Storage to pack and load our house contents in preparation for a move from California to Virginia. Buck Knell and his crew were just phenomenal during this entire process--from initial bid, follow up with me as I had questions in advance of the move, and then on move day itself. Buck had a remarkable crew, all very professional and polite. The crew was under Buck's supervision and worked as a single unit, finishing in one day rather than the initially projected two days. I would highly recommend All City Moving and Storage. I also spoke to the owner, Don Lee, and he was extremely responsive to a few questions I had about the process. Really a superior company for you to consider. read more

All City Movers and Don Lee are low down crooks. He purposely sent two men to pick up my furniture and boxes and they had no idea how to pack furniture. My things were delivered 3 weeks late, and the furniture was scratched and a couple of pieces were ruined. He also helped himself to a case of my wine, and two large outdoor pots that were quite valuable. When I called them to complain, he laughed. He lied about the price of the move and never showed me the actual weight of my items. The worst company and the worst person, Don Lee! read more

There is a special place in Heaven for movers who move their customers on time, without breaking or damaging items and at a fair price. Buck and his crew of All City Moving and Storage have prime property waiting for them in Heaven. We had a very difficult move with two properties having simultaneous closings and many challenges created by real estate agents. Buck was flexible and creatively managed the obstacles. All City Moving and Storage provided a clear estimate and contract. Excellent communication before and during the move. This Company under Buck's leadership is reliable, professional and friendly. Buck's employees are hard workers, you can tell they really care their jobs and customers. Hire All City Moving and Storage - you'll be happy you did. They deliver 5 Star Service! read more

Buck and his team were awesome. Buck was very personable and professional. They were recommended by the realtor we were working with and could not be more pleased with the choice. They were on time and loaded and unloaded with no problems. There was an issue with payment on my part, we were closing on the house we were moving from and the funds were delayed. Buck said no problem it will work out and did the job as promised. The fund did show up before they finished. There aren't too many companies or people that would have gone ahead with the move. That just shows me what type of person and business he runs. I would definitely use Buck again for any other move I need to make and going to recommend him to all my family and friends. read more

Moving from the CA Bay Area to WA state 50 miles from Seattle is a lot of work and they were absolutely wonderful!! All other options we'd explored fell through, including pods, and we were running out of time. Don Lee and Buck Knoll are great people who worked closely with us and checking in often to make sure things were moving forward. We had a specific budget and Buck helped us get all our stuff up to WA safely as well as in our price range! Both crews in each state were nice and so fun to work with. Unfortunately we didn't get names of our loading crew in CA; however, Buck and his wife Kimberly personally delivered our furniture to WA, along with an amazing crew of Kyler, Todd and Pat. I highly recommend these guys, they are a partner of North American Van lines and took all the stress out of out move!! read more

This is the WORST moving company I've ever dealt with hands down!!!! STAY AWAY!!! All city moving Is the third party contracted by Direct Buy to deliver furniture purchased through their site. Here's my personal experience with their service. The driver and delivery people are not trained properly and don't know how to do their job. I paid $300 for delivery of a sofa I bought through direct buy. The delivery people should have known that a 250lb couch would be hard to deliver between just two people (a tall skinny driver and an older biker dude) The driver asked me for help doing his job. I politely declined as I have back problems and he just said: "so do I but I don't bitch about it". Not only was he unprofessional but they damaged the elevator, hall wall and of course scratched the leather of my couch in several spots. A week later The same crew delivered a chest of drawers and dresser I ordered. By then I already submitted a complaint. The driver proceeded to load the dresser on a dolly, which then he proceeded to push down the garage ramp to get to the elevator. Obviously, the box fell off the cart and the dresser cracked, however the driver refused to let me open the boxes and inspect the contents. The driver just said :"my job is to deliver the boxes in good condition I don't care if the contents are. Box looks good to me". Since I refused to sign without reviewing the items, he said, that if I didn't sign he was happy to take them away as he started taking the boxes out my condo. I then agreed to sign just to stop him from taking my furniture away but wrote a big note on the delivery receipt saying "Did NOT allow inspection". After he saw my note he chased me back to my garage yelling angrily that I shouldn't have written that. It was incredibly threatening and I didn't feel safe in my own home for the first time in my life. Of course I filed a second complaint. Eight weeks later my replacement couch was received at their warehouse. After 3 weeks of trying to get them to schedule a delivery and my calls being ignored, they finally called to let me know they would arrive today. They arrived a few hours late as I became used to expecting from them. To make the long story short, the new couch got ruined worse than the first one as one of the delivery folks was no older than 18. I had to hire two construction workers that were on break to give them a hand and it still got ruined. To make things worse, the "friendly" warehouse staff decided to screw a plank of MDF to the bottom of my couch sticking out by 3 inches or so which I noticed once the delivery crew left. The plank was screwed with 5 long metal screws that were coincidentally completely stripped. This is simply malicious and pathetic for a delivery service company to do to their customers or the customers of a third party that hired their services. SAVE YOURSELF THE HEADACHES!! Go somewhere else! read more

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I'll let these photos and never responded to text message speak for this company... ZERO STARS DESERVED! Hey Don. Your movers were nice enough to sweep up the glass from my moms microwave door and put it into the microwave after they tossed it off the balcony. The addition of the cigarette was an extra nice touch. Please thank them. **these guys have absolutely zero cares for the people they are supposedly helping. They went out of their way to basically say F you *** read more

All City Moving and Storage - Not only swept up the glass from the microwave they tossed fromthe balcony, but also add their smoked cigarette to it...classy - Movers Near Me - San Leandro, California

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We were renting an expensive and very well-maintained house in San Francisco. We used All City as the mover to a new house. All City came in and - in the words of our landlord - "was negligent beyond belief". They inflicted thousands of dollars of damage to the property. Holes were punched into walls, railings were damaged, wood floors were scarred. The moving crew leader himself recorded most of the damage in official paperwork when packing was completed. The landlord took her own notes of the damage as well. Every gouge and crater was photographed and then properly reported to All City. In short, all damage was properly assessed and documented. I repeatedly requested that All City rectify the damage. Each time I was informed that the responsible manager was either "on vacation" or they were "looking into it". I patiently waited, occasionally emailing and calling to request status. Days turned into weeks, with no action. And then All City stopped responding. Despite repeated requests for updates, they fell completely silent. No updates, no replies, no status. I made one final request that they pay for the property damage they caused. I was completely ignored. They have their money and thus have washed their hands of any responsibility. This is how All City does business. We as tenants were financially responsible for the damage and had to pay a huge bill of thousands of dollars. ================== Update 08/02/15: The owner contacted me, apologized for the lack of communication and made amends. I'd like to mention that All City movers themselves were very good - hardworking and they tried to be careful. The failure here was with management. Beyond the lack of communication, they didn't send out full crews and thus the moving team had to work extra-hard. This led to the damage. All that said, the owner of this business is good and stands behind his product. Mistakes can be made in any business. What matters is the response. read more

UPDATE 9/12/18: 3 months later and we are still in the process of having our furniture repaired. Our move cost $13,000+ and the cost to repair (or replace the furniture that was totally destroyed) was $14,000+. That is shameful. And it's shameful how NAVL claims has handled our damage and delay claim. Do not use this company. UPDATE 8/6/18: Still, DO NOT RISK your belongings to this company. northAmerican Van Lines is now handling my significant damage claim and I'm still waiting form them to fix my furniture. I also received a fraction of reimbursement for items I needed to purchase because of the delay in our belongings being delivered. All City knew 6 days before our move that they did not have a crew to pack us nor did they have a driver yet they never bothered to contact us. UPDATE 7/5/18: uploaded a sample of the SIGNIFICANT DAMAGE. 90% of our furniture had damage, ranging from completely destroyed to major gouges to noticeable scrapes. DO NOT RISK YOUR BELONGINGS WITH ALL CITY. UPDATE 7/2/18: the trailer finally arrived today, finally. There is SIGNIFICANT DAMAGE to all of our furniture. A desk was COMPLETELY DESTROYED (pictures to follow in another update). Both master bedroom dressers had legs shirred off in the van making them unusable. Sofa cushions and pillows were not put in boxes or wrapped up. They were SHOVED IN THE VAN TOWARDS THE CEILING and are now FILTHY. We have SHATTERED mirrors from being improperly packed. Dustin and the crew who loaded us did a horrific job and clearly did not care about our belongings. The local agency who unloaded our things were shocked at how the van was loaded and the extent to the damage. You would be stupid to use All City. Even though some people had an ok experience, do you want to risk all of your things being damaged and will likely not get anywhere near full reimbursement hoping your experience is better??? Don, Joe, Dean and Connie are the most disingenuous people encountered and they hire workers who do not care about people's belongings. STAY AWAY FROM THESE PEOPLE. The agent in Denver, Great Plains Moving, was awesome. DO NOT USE THIS COMPANY. All City has had our belongings since June 15. They have been sitting in a moving van in Their yard overheating each day, causing damage each day, and All City will not get a driver for them. We contracted them for our move in early May for a pack date of June 14, loading on June 15. No one showed up on June 14 and no one bothered to call. We had to track Joe Magill, Operations Manager, down to find out what was going on. They sent a crew on June 15 to pack and load all in one day, costing us time and money on our travel to CO. Like other reviewers ( and some stories are exactly the same as ours), We then never have proactive communications. Our contracted delivery dates were June 21-22. As of today, they have not found a driver. This is ludicrous since they knew this job was happening on May 5. My husband was back in the Bay Area a few days into them holding our belongings and spoke to Joe in person. In person Joe hops to his job. All seemed fine, then absolutely no communications. We were then forced to contact North American corporate offices, including the President of North American Van Lines. Joe at All City and North American corporate keep passing the buck on whose responsibility it is to get a driver. Every day this week we've gotten lip service that by the end of the day there will be someone. I don't care that this is the busy season....we contracted for this job in May!! Joe, who does not understand the meaning of professionalism, follow-through or customer service is now avoiding finishing this job because we got the President of the company involved. He has been rude and speaks with a pissy attitude when it is his doing and he is not communicating with us. Or North American, apparently!! Don Lee has been aware of this starting with the packers not showing upand is doing nothing. We will be contacting the Better Business Bureau, posting similar reviews on all social media, filing complaints with North American Corp and the Federal Motor Carrier Safety Administration. At this point they are unlawfully holding our belongings. And the kicker is that you will get next to nothing in compensation. Our move is costing $15,000. Do you really want to risk your hard earned money with these people?? Do not believe a word Joe Magill, Connie Mc Martin or Dean Felton tell you. read more

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10 hours late delivering my moving pod. Not a single communication about it. When I asked for a minute to find a parking spot (my spot reservation had expired) the deliver person rolled his eyes and pointed to his sleeping kid in the passenger seat. He was incredibly rude and made the already stressful process of moving even more stressful as I ran around my neighborhood trying to find a new parking spot. Each time I ran past the truck, the driver rolled his eyes again. Shockingly rude for someone who was 10 hours late. When picking up my moving pod, it took 2 phone calls asking for a delivery time estimate with no response, then an additional 3 calls to request a time (since I had lost the entire delivery day's worth of time). Each time my last three calls was "transferred to dispatch" by the receptionist, it went to voicemail. I left two messages and they didn't call back. I eventually had to ask the receptionist to deliver my message and she said "no problem let me walk down the hall and talk to them." So I called that many times to reach someone down the hall, which I found frustrating. read more

I can't say enough how grateful I am to have had Robert Reddick and his crew for the superb service we received! Robert was meticulous, polite, and took exceptional care of our belongings! He is a true gentleman, cares about his customers and he must be an exceptional father, because he cares about his customers as if they were family!! I have moved several times and have never encountered a mover that could touch Roberts service! I highly recommend Robert and his company, you'll have a stress free experience! read more

This review is well over due! I need to share the wonderful experience my husband and I had using All City Moving and Storage. We recently moved from Union City to Clayton, but we had a lot of unconventional "needs" from day one. We were selling our house in Union City, but were still living in it during that time. We decided to get it mostly staged however, because we wanted to make sure it made the best impression possible on the potential buyers! I got tipped off on looking into "pods" from our realtor, and I am one of those people who will search high and low to make absolute sure that I am getting the best deal out there, especially on something like this that has so many different competitors and options. So I contacted all of the different companies: PODS, Cool Box, Go Minis, you name it. I even looked into renting out a storage unit at a facility to see what made the best sense for us. All City was absolutely the most inexpensive and best option for us. All of the companies will get you with their different fees-- relocation fees, storage fees, moving fees. With the calculation of everything, All City was the cheapest option for the standard size unit (15 feet, some of them offer 16 feet, but the one foot difference did not make them more appealing because their prices were too high). From my standpoint, the customer service was better as well. Don Lee is the man you are dealing with as soon as you confirm your purchase with All City. He is super friendly, extremely quick to respond at almost all hours of the night and day (I am a super night owl, and would email him at odd hours!!), and he is willing to go the extra mile to make a customer happy. I literally emailed back and forth with him regarding our drop off and pick up days so much, I think our email thread hit 30+. He was patient and calm with me through it all. I was a mess! I had the very inconvenient job of coordinating floor remodels, staging, painters, housekeepers, the photographer for the house we sold, realtors, my husband's work schedule, my work schedule, all to try and get this house sold, but poor Don was victim to the whims of our crazy schedule, and, from my standpoint, didn't seem to mind one bit! He was always accommodating, and one day, was able to allow us access to our storage unit with very short notice because we absolutely needed to get in there. It was inconvenient for him, but he made it happen. In the end, we had two 15 foot storage units that we rented for 2 months. We had them at the house we sold and then eventually got them delivered at the house we bought. I would highly recommend using this company, and if I ever needed storage or moving resources in the future (dear God, I hope I never move again for the rest of my life!!), I would use them again in a heartbeat. I would also like to mention that in addition to being in close contact with Don, the other personnel of All City were very friendly, helpful and patient with us. We had two different drivers bring the units to our locations, and they were always very nice. They had to move around our units (because we had two), and we didn't always make it easy for them, yet they did they jobs with a smile on their faces. They were always careful with our cars and driveways. We also used the movers that All City offers (also at an affordable rate), and they were very good at their job. We had them for two hours and they were done with all our tasks in an hour and a half! They were very efficient, and, in hindsight, we wished we had used them more in our long process of moving. I have two pieces of advice for people who do decide to rent the storage units. One, if you are considering dates to have the pods moved or picked up, make sure you reach out to Don ASAP (again, he is super accessible) because they do book up for the moves they can do on individual dates. I don't know how many they can do, but there were times when the dates we wanted weren't available. Luckily, in those instances, we did have some flexibility. The second piece of advice, make sure to give ample warning when you want to access your units while they are in the All City storage facility. Unfortunately, it takes some time to move things around and make your unit accessible, so I think at least 2 business days are required to make them accessible for you. read more

It was a great experience I would highly recommend All City Moving and Storage. Moving out of state can be a stressful experience, but they helped make it pleasant and enjoyable Buck and his crew were accommodating, friendly, and professional. They were careful and courteous with packing and delivering all of our stuff. They all had Great attitudes. Overall the best moving experience and we would not recommend anyone else!!! read more

AVOID AT ALL COSTS!!! Moving is stressful enough and if I can prevent at least one person from using All City Moving & Storage and having to go through what we did with them I have done my job as an honest reviewer. In short, a horrible experience that just keeps getting worse. Please use another option and don't even waste your time by going through something like this: 1. I received Phil White's contact info from a realtor and set up the standard walk through for a quote. Phil was knowledgeable and responsive and based on his salesmanship and the referral we decided to go with All City Movers. BIG MISTAKE! Phil is a great salesman but after that it went downhill. Needless to say the real estate agent will no longer be referring them. Phil, I truly hope you go to work for another organization. 2. We were supposed to receive a call 24-48 hours ahead of our scheduled move date. This didn't happen. Being it was close to a holiday weekend I gave them a break and called into my assigned customer service rep, around 10:00 AM the day before to get an update. She was EXTREMELY RUDE to a customer who just was checking in. I never got an answer, she blames another moving company for "dropping it in her lap" and said she would get back to us. 3. Approximately 1:30 PM (again, the day before the scheduled move date). I receive a call from another rep. He proceeds to tell me that they are having trouble with the trucks and it is highly unlikely they will be able to move us on our assigned moved date. Ok, pause here. Everyone knows you align a move schedule with everything else you have going on, travel plans, hotels, etc. To have the moving company call you less than 24 hours away to tell you they aren't going to be there blew my mind. I freaked out, and he said he'll call me back with an update between 4-5 PM - again the night before our scheduled move date. The rep showed no symphony, was not apologetic and did not act like he was trying to solve the problem. Which made the situation worse. Again EXTREMELY RUDE considering everything going on. 4. No call back, I called my sales rep Phil White and told them the situation. A few calls later and around 4:45 PM I receive a call from the second customer service rep telling me they will be there between 8:00 - 11:00 AM tomorrow. I thought all was good. Well......no it wasn't. 5. Day of, the movers were nice and professional and wrapped everything great to avoid damage. But here is the catch - we were told they are only wrapping our stuff to then take it to temp storage where it will be all unwrapped and stored until a trunk would become available. Countless shrink wrap and tape all wasted. Our stuff would be unloaded, unwrapped, and stored. Then re wrapped, loaded and shipped on another trunk. HUGE red flag. How many opportunities does that present to damaging your stuff - many. This process was never explained to us during the sales pitch. Had it been we would have never had selected them. 6. Truck actually doesn't show up until around 1:30 PM. When it does the driver has no regard for the surroundings and actually hit a tree and broke branches in our front yard! A trailer was detached and left in our driveway while the truck left. And the trailer is unmarked, beat up and do yourself a favor and take a picture of the license plate so you can file a police report if needed. 7. After the movers load the truck. They left the trailer, unlocked with all of our stuff, in our driveway for 4-5 hours. Unknown on who came and picked it up. I had to call in to get proof All City Movers actually was the company who picked our stuff up and get a copy with the signature of the driver for verification. 8. Approximately a week later I get a call from All City Movers asking me to give them the shipping address! The address IS ON THE BILL OF LANDING DOCUMENT the just sent me in the confirmation in #7 above. OMG how bad could they be? They sent me my own shipping verification with the address clearly written on the top and now they are calling me to get the destination??? 9. In that same week a get another message from All City Movers asking me to text my destination to a random number!!! You want the customer to text the delivery address, where you have written verification, to a random cell phone number!!! 10. And the final step of the process, I get a call from the driver around 2:00 PM saying he was going to deliver the shipment at 8:00 - 9:00 AM the next morning. Where is the advance notice so you can arrange your schedule? At least 24 hours would have been nice. I have zero faith all of our stuff made it to the final destination and in good condition. I have zero faith in All City Movers as competent moving company, I have zero faith they know anything about customer service. Please, please, please avoid using All City Movers at all costs. Moving should not be as stressful as they made it. read more

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Cannot say enough good things about this company. From the initial contact with Buck to the actual move day, I couldn't ask for better service.... The crew that came to my house were professional, polite and most importantly, careful with our belongings. Once our things were on the road to our new home in Oregon, the driver, Ryan, was great about keeping us updated with his ETA. I recommend this company highly. read more

Buck and team were outstanding. He moved my family and I from Santa Clara to Chula Vista with no hiccups! Hands down the best and most professional movers we have used. They treated us and our belongings as if we were family. read more

My family and I are very grateful for the exceptionally kind and caring service this team has provided us with during a difficult time of transition. Companies who truly care about their customers are precious! Thank you Don Lee and your team for being outstanding! read more

I got stuck having to move my sister out of state kind of last minute and called them up based on a referral from a friend. They gave me a 2hour window when I hired them and the morning of they called to let me know when during that window it looked like they were going to arrive. Thats awesome! comcast just leaves you wondering and staring out the window for 4 hours, ugh. The crew was so sweet and helpful. I got the impression that they had done this quite a bit as they packed everything so carefully yet efficiently. One of the guys even swept up after they had moved the boxes out! It was so nice to get that peace of mind with them. During the transition they were great about communicating with me and everything showed up when they promised. I couldn't be more grateful to their team. They made a stressful situation a lot more calm. I would recommend them to anyone needing to move. read more

Thanks, Shelly, for your handling so many details with grace. And Bruce and Jorge were absolute gems for us. They not only worked hard and smart, but they were also really genuine and friendly in a professional way that I really appreciated. It seems strange, but I realize I had never experienced actually friendly movers before. This was a really stressful time for us, and the three of you really made it a lot more bearable. I really appreciate it. I'd hire you and your team again in a hot minute, and I won't be shy about saying so to my friends and contacts. read more

Outsources moves to anyone who will take the job. You are not hiring All City, you are hiring a 3rd party that they've hired last minute. If they call you and say their truck broke down the night before your scheduled move, cancel. That's them trying to find some random crappy moving company who will take the job because they've overbooked or whatever (our experience was nearly identical to Mike S. - read his review). I'll get to the point - we had a really terrible and stressful experience with this company. Do not hire. Please google outsourcing and movers if you're not familiar with it. It's a big red flag. Also, don't be fooled by Phil White's professionalism and convincing sale tactics, it's misleading and dishonest. read more

This company is seriously the best! Don the owner, was beyond helpful. So were the guys at the office! When I ran out of "pod" space,(which I didn't intend to) I was freaking out! They told me not to worry and they would take care of it. They got me another pod so quickly. They held my stuff for about 10 days and then delivered the 2 pods to the new house when I was ready within 2 days! Their prices are the best by far if your in a situation where you need storage between moves. So happy I used them for my move. read more

This is probably the worst experience I have ever had with a moving company , they lost one out of my 2 cages in their warehouse saying they couldn't find it and will take a day to look for it , after about 3 weeks and having no couches to sit on or any table to eat they find it and still charge me handling fee despite this horrible experience never in my life will use these guys again , stay away go elsewhere read more

We recently moved from the East Bay Area to Scottsdale. Owner Don Lee coordinated the work to accommodate our travel schedule, and the estimator was very thorough. This was an anxious and stressful time for me, and I was extremely worried about our belongings being damaged, lost, or stolen. All that worry was such a complete waste of time and energy! Don's packing crew arrived the day before, and all 5 of them were polite, efficient, hardworking, and meticulous. Every item was carefully handled and wrapped with packing materials and in boxes that had previously been delivered to our home. They didn't even break for lunch! The next day, Dustin arrived with the moving crew of 5, all of them polite, strong, efficient, and fast! Furniture was shrink wrapped or blanketed. Wooden crates were used for heavy marble and glass table tops. They worked so hard and with such care. Robert drove our household to Arizona, arrived on time and expertly maneuvered his big rig in and out of our new neighborhood with narrow streets. The moving crew on this end was just 2 guys- but they were equally polite, professional, hardworking and efficient. The only breakage we incurred was my fault during unpacking! I'm now sitting in my new home, surrounded by the things I love, and I couldn't be happier with the move that I'd been dreading for so long. A big huge THANK YOU to Don Lee, Robert, Dustin, and all of the packers and movers who made it happen! (Oh, and our estimate was a bit high, so we're getting a refund!) read more

All City Moving and Storage - Moving out! - Movers Near Me - San Leandro, California

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I had a great experience with Buck and All City. Buck was very responsive and answered my many questions fully and promptly, and the team he assembled was excellent. This was my first real move in 27 years and it was across state lines, so I had plenty of concerns, but the entire process went smoothly and without incident. 5 stars for sure. read more

Great service. Thorough and thoughtful movers. Robert Reddick, his brother and crew were top notch. They made it look easy. Load in was very smooth. The destination was a bit of a challenge, small streets with roundabouts and a multi level house... but Robert and his crew problem solved and made the move in quick and painless for me and my family! read more

I wish I could give this company more than 5 STARS. They deserve a 10+. We recently moved from the Bay Area to Reno. Buck and his team were amazing. My husband has a huge garage for racing. So that in itself is a project to pack up. Bucks team packed up the entire garage which would have taken my husband weeks!!!! The whole process of our move went very smoothly from the begining to end. Bucks employees are very friendly, professional and hardworking. You can tell they all take pride in their job. I highly recommend giving Buck a call. Don't look any further. read more

What can I say about the service from All city northAmerican. They moved my parents from California to Florida. From the first contact with Phil, to the amazing team of John an Nick everything went so smooth. The first day of the move John and Nick came to pack, they were gentle and moved at the speed of light. The next day the truck was loaded, again moving very efficiently. Finally the truck arrived in Florida and the driver was in constant contact with me in regards to delivery day and time all throughout the transportation process. The truck was unloaded safely and quickly, with all of my furniture placed in the correct rooms and assembled. I can't say enough about All city Moving and will defiantly be using northAmerican again. I cant speak for other agencies but the All city agency is simply awesome. If anyone is moving out of the area, these guys are the only way to go. read more

They told me my boxes would be delivered today and it wasn't. I have a flight to catch on Sunday and now I have to get by in one day - today is Friday - to find another one. Seriously, avoid this company. The worst part that I book movers from another company and I had to pay them for nothing!!! read more

Dean and Bob help orchestrate quite a complicated move for me from San Francisco to Connecticut. I got their number from a local moving company. They organized the packing up of my house and loading it into their well equipped truck. The crew leader Manny was exceptional and took extra special care of our belongings. Throughout the transport process to the East Coast they kept us up to date as to their progress. All out items arrived in Hartford, CT in one piece and I gotta a courtesy call from Dean once everything was safe in place. Couldn't be happier will recommend them to all my friends. read more

Dean Felton and Connie McMartin were great in getting us moved from San Francisco to Chicago. The movers Valente and Tristian were super efficient and far faster than we ever expected. We got our stuff in five days with everything undamaged. We were very happy with the service. We highly recommend the great service of All City Moving and Storage and North American. Excellent! read more

Wow!!!! After finding out who's going to be delivering My 29 Windows From Jeld Wen I did a company search, and by reading all the Bad Reviews I hope my windows come in one piece Tomorrow. But for now I don't have no option but to give them a 5 Star. I will Update you guys later on the Windows. Update: I received a phone call from Mannie confirming my time of delivery this morning. I tell you that Mannie and Glen were professionals. They delivered my 29 Windows and placed them exactly where I wanted them without a single Scratch. They did not rush just to get the job over with, they toke there time being Careful not to drop a window or Scratch any walls. 5 Stars for the Attitude, Great customer service and all. I recommend any friend to use this company and request for Mannie and Glen for any moving Needs. Thanks a lot read more

We recently had our belongings moved from Northern California to South Phoenix area by Buck and his amazing team! Not only did he make this process as easy as possible for us, but his team was extremely punctual, professional, respectful and efficient from start to finish! Our pickup went seamlessly, his team arrived right on time ready to get things loaded. They were careful fragile items, and even took the time to individually wrap and package items they were valuable to us. Let me just say, not one item arrived broken, damaged or scratched! For a family that has moved quite a bit, this is a huge rave in our book! As for delivery, they were punctually on time, fast and extremely helpful getting things put in place and built. Both teams he had at pick up and delivery were extremely fast, efficient, respectful and friendly as well! I cannot thank them enough for making this move effortless for us when it came to moving. Thank you again Buck and Team! Definitely will be referring this moving company and highly recommend to anyone looking to move in or out of state! read more

Today (Fri 07/20/2018) provided us all the information and confidence in knowing that we DO NOT want All City Moving & Storage (Agents of North American Van Lines) to move our personal belongings across country. We called North American on Monday and arranged for their agent (All City) to do an in-house estimate for our move to Flordia. The earliest they could come was Friday, at 11am. We accepted and anxiously awaited as most all other companies accepted my detailed shipping list and gave us estimates over the phone. We received our confirmation email on Tuesday and assumed we were all set for our meeting. Well, Friday, 11am rolled around and no one showed. We waited, and waited, nothing. No person showed up, nobody called to cancel, or express apologies for not making the appointment. i tried calling and got no answer. Knowing this is how they treat potential customers, a $10K min. contract, i can't even imagine how poorly they treat paying customers. We will be spending our money with their competition. very regretful for wasting our time with All City Moving and Storage. Joe read more

Move from the SF Bay Area to Dallas. Went much much better than expected. Our driver Joe Perri was awesome. You should ask for him by name and tell him that we send our best wishes. He hired the best teams on both ends for a seamless and damage free experience. Hat tip as well to Phil White who did an excellent job in bidding on the job and providing all of the details. I would not hesitate to use All City Moving in the future. read more

I have moved 8 times in 30 years with corporate relocation and always used North American agents throughout the country. Now retired, our final move was our own and more involved because it was a personal move. Don Lee and Buck Knell were awesome from start to finish - so far. I say that because we decided to use All City's storage vaults and zippys for transitional until we find a home. Called a month in advance and Don gave me some options and his opinion on how to proceed with moving, transitional storage, then final move. Immediately set me up with his operations partner Buck who was right on time in showing up for estimate and right I. With the time and work involved. He knew to meet the timeline he'd need extra workers and cleared the calendar to accommodate and include himself Personally in the pack and move. We agreed to terms and he scheduled 6-8 people to pack and move over 3 days. All did a great job. It was a big move - 5 bedroom 5 bath plus bonus room. Everyone was on time. Everyone was professional and am confident the final move from storage to new home will be perfect. read more

This move was a real joy. Buck was great. He took the time needed to walk through our house and inventory all our items. His bid was spot on. The communication from Buck and the other personnel was very helpful throughout the process. When the truck arrived, Matt and his team were very professional and took their time not to damage any of our items. The truck arrived at our new house within the estimated time frame and we were very happy with the end result. Thank you Buck, Matt and Don. read more