I have done some work with with them and they are excellent! In a industry dominated by big…read morecorporations who only care about the bottom line BG is a breath of fresh air. Honest and fair priced

We had a crack in our basement wall that needed injection. They recommended a strap in addition to…read morethe injection for a reasonable fee, were courteous, helpful, and detail oriented. BG did a great job in a short turnaround. Highly recommended! Peace of mind at a good price. Thank you!

From the start the transaction was smooth. After exchanging a few messages via Yelp! it was…read moreconfirmed that A-1 Foundation Crack Repair met our needs. Andrew came out to view the issue, inspect the rest of the foundation as well as the bulkhead. He provided a couple of options to repair the foundation crack and suggested bolstering the joints between the bulkhead and foundation. The technician scheduled to do the work was very courteous and accommodating. He texted before his arrival and was very understanding when we explained we had an unexpected emergency come up. He was very informative and excellent at explaining what he had done. Thanks A-1 Foundation Crack Repair for making it a breeze to address foundation cracks.

Very friendly over the phone and in person. They explained everything they were going to do and did…read morethe job. The quote was exactly what they had given me prior to them coming to the house.

Alvin was great! This was the first time I had Alvin as my annual service and maintenance for my…read moreFrench drain (sump system) and backup battery. He was professional and knowledgeable and explained clearly and thoroughly. We would not hesitate to recommend Alvin. Ron C. West Roxbury

If there were a negative star (Charlie Sheen?), that would be the rating. This would take far too…read morelong, so I'll number it and try to be concise: 1) Sales Rep told us "no demo required" and drafted a plan for somewhere between 9-11 galvanized steel piers to be driven into "bedrock" (later explained to not be the case). 2) $10K deposit already processed when the crew showed up. a) "This diagram is inaccurate." "We need to go under the deck and rip up the first 8-10 planks". b) Wrong - we can't go under the deck. "We need to chisel out the floor at the rear of the garage to install 4 piers there". 3) AFTER I was told they had to go in through the garage floor, I told them not to come back, and I needed a day to review all changes, send me a new contract, and drawings. After digesting all the changes, I called and asked if I should grab some 12 mil plastic sheeting to cover up everything in the garage. Digging, cement dust, dirt = headaches. "The crew will take care of all of that for you". After you read this, LOOK at the garage pics, and EVERYTHING the crew DID NOT cover. Free of charge, I get to take everything from my garage and remove the layers of cement dust and dirt off all of it. All my tools, the kayaking equipment, all chairs, the 9 ft high shelving - EVERYTHING. They only had to say "yeah, probably a good idea", and they'd be off the hook. But not Ground Works. It's a DNA thing to just tell anyone what they want to hear. That would have taken me 45 minutes, but now I get to spend hours on another Keystone cops outcome. 4) This 3-4 day job, tomorrow am, 23 Jun, will be day 14. 5) They had an excavator, all the dirt, boulders, and other loose stones parked on the side of the lawn for 13 days before removal. 6) AFTER finally removing the excavator - 22 June - the crew told me I was supposed to remit payment. a) They haven't addressed the large crack in the corner of the garage, and b) I financed 60% of the job through their 3rd party finance company, GreenSky. There is no money owed them, once they finish - it's now on a payment plan through GreenSky. PS - Their office has NO IDEA how this works. Called 3 times to ensure billing would be applied to the account we were approved for. NO CLUE AT ALL. 7) They also had to dig to the foundation on the R side of the garage (known). They dug it up to spill over the retaining wall into the neighbor's driveway. The neighbors couldn't use half their driveway for the same two weeks due to dirt and stones falling into their driveway. Read GROK (preferred AI), & their BBB ratings (33 W Bacon St, Plainville, MA specifically). There is always an excuse, and it's death by a thousand cuts with these guys. I NEVER WANT ANY COMPANY TO LOSE WORK, because there are too many people who lose business because ppl want their butts kissed. Absolutely not the case here. LOOK at the pics, and imagine this is your yard, your house, and all the extra work you get to do after they've left. This is only written so no one else has to go through anything like this, and I'm kicking myself for not trusting my gut. When you see the images of their dump truck in my neighbor's driveway, that's when the home office told the kid to run to Home Depot and jack in some hydraulic cement into a large foundational crack. It was exposed when digging, but they never addressed it. Now it's "sealed" only from the ground up. Good riddance, and I'll dig it out myself to not have them come back. THAT'S how they completed the job. Remember, this company told us 3-4 days. The ONLY reason I agreed to ripping up the garage floor was that I would have it back in a few days. The left hand never knows what the right hand is doing. I hope they read this, and refute it - I'll be happy to elaborate further, this is enough for now. Again, use your preferred AI for reviews, prompt it for follow-ups, delays, service, complaints, and the longer list of complaints for return calls. Prompt for BBB issues with Ground Works at this location. No pun intended, but DIG DEEPER. You do not want this experience.

We hired Stately Masonry & Construction (Thomas) to reconstruct/repair our cement & granite stairs…read more. Due to our New England weather the 11 steps & platforms showed a lot of water damage, erosion & unsteadiness. Thomas took the time to meet us on our schedule and answer any & all questions we had; and we had quite a few. I never felt I was being over priced or pushed to do work that was not needed. The construction crew certainly know their craft & were very professional. I would hire them again for any construction, yard work, patio build or tasks. Make the call to +1 (617) 406-8671 & ask for Thomas.

The man who identifies himself as Thomas Morgan is incompetent. I requested a 24' x 36 ft…read morefoundation for a garage. He proposed a 25' x 37' slab foundation. After reading so many positive reviews, I engaged his company; Stately Masonry. Shortly there after, I had a conversation with the building inspector who told me that such a large foundation required a footing. I checked the building code and sure enough it calls for a footing. I confronted Thomas with this information and he insisted that his slab would meet code. He was anxious to pour before the cold weather and proceeded with it. His team made no effort to heat the concrete as the temperature dropped well below 32 F. The very next day the building inspector took one look at the slab and told me he could not sign off on it. As a result I held back on the last quarter of the payment. The building inspector offered that if a structural engineer would sign off on its integrity, then he would approve. I offered Thomas an extra $2000 plus the final payment if he'd engage an engineer and obtain approval. Thomas refused the offer. Now I have hired a mason to remove the unusable slab. As it turns out, the slab is only 23' x 36'. Fortunately, Thomas put no structural rebar in the slab. Instead he place steel mesh at the bottom. The mason I've hired informed me that normal practice would have the mesh raised off the ground and it would be a substantially thicker gauge. But as it is, this deficiency makes removal easier. Finally, Thomas put some aggregate down under the slab but an insufficient amount to prevent undercutting by the rain.

Just had work done on my front brick steps to repair and replace crumbling stones. I was beyond…read morethrilled - the job was done perfectly - new bricks matching the old. They took great care and pride in the work they did and I appreciate it. Honest, thorough, and competitively priced. Thank you!

I had a great experience with Galway Masonry. I hired the company cover up the old ugly brick…read morearound my fireplace with a stone veneer. I love the new look of my fireplace which I paid a fair price to be installed! Very happy customer

I am on the customer Care program for my basement water removal system…read more Joshua Peterson arrived as scheduled. He went through the entire system and handled couple of maintenance. He explained how the system was functioning and took pictures as a part of his review. He was very thorough and professional. I would highly recommend Joshua and Erickson Foundation Solutions. Tim Constantine

We requested a quote to fix our occasional basement leakage…read more Andrew came over and took meticulous measurements. He listened to our concerns and came up with 3 different options to fit our budget. We were impressed with the level of detail in the quotes because it means there won't be any unpleasant surprises once we decide on an option.

"Guardian Roofing and Masonry did an outstanding job on my chimney! From the first inspection to…read morethe final cleanup, their team was professional, knowledgeable, and incredibly thorough. They explained every step of the process, offered fair and transparent pricing, and completed the work on schedule with exceptional craftsmanship. My chimney looks brand-new, drafts are gone, and I feel much safer heading into the colder months. It's rare to find a company that combines skill, honesty, and great customer service, but Guardian truly delivers. Highly recommended for anyone needing chimney repair, masonry work, or roofing services!"

From the owner: We at guardian roofing and masonry offer a wide variety of services from your foundation to the top…read moreof your chimney and everything in between great prices great service and so much more give us a call today for your free consultation

We live at the top of a hill, and we've all heard water runs downhill so we shouldn't have a leaky…read morebasement problem, right? Ha! After watching the (ground level) window well in my front yard fill entirely with water one incredibly rainy day about three years ago when I happened to be in the "cellar," and then let go with all of the water seeping around the frame and down my wall... well I finally understood that damp & musty smell my basement always had. Btw, the spot is not directly under the window but off to the side which is why I always thought water was seeping in through the foundation on the side wall where the stain mostly is (water does move downhill haha). Pioneer Basement responded quickly, gave me several options and quotes, and made financing easy. We decided about two years ago to waterproof only part of the basement since that's the area that is usually damp. We also went with the thermal vapor wrap on that part of the wall, and added the dehumidifier which was optional but recommended. Completely solved our problem - and ended the musty scary haunted basement stink entirely. Fast forward to now. I'm again randomly in the basement (for an internet wiring issue) and notice the absolute faintest but-still-I'm-not-imagining-it damp smell. Yup, after another of the crazy rains we've had this year, and... not at a wall but once again about a foot away from another ground level basement window, a small puddle. Of course, it's at a spot without the drain, sump pump, vapor wrap we'd invested in for part of the basement. Once again, Pioneer Basement sent an estimator over within a day or two - polite, knowledgeable, and quick to deliver multiple quotes (finish the full perimeter, do a smaller portion, consider adding window enclosures to tie into the drainage system...) and financing options. This is a company that delivers a high quality critical product, with a great warranty, at a fair and equitable price. They offer exceptional customer service. Your basement will thank you for having them do your waterproofing. And you'll never need to be scared of opening that cellar door again.

Exceptionally poor, slow-to-no response in simply scheduling an appointment. Took the time off of…read morework only to receive a call just before the difficult-to-schedule appointment to inform that the appointment was cancelled, claiming the one person in the entire company who could do this work was out sick. They would not return the (steep, expensive, overpriced) deposit via the card they charged upon our request, instead saying they could send another person same-day as the appointment after all -- despite supposedly having only one staffer specializing in the particular work we had scheduled out sick (the things that make you go hmm...). Gut feeling told me not to trust their work at that point. The company being too cheap to pay the transaction fee to refund the card they charged for the deposit, instead they issued a refund check needing to be cashed at their specific bank. Absolute refusal to refund the card we paid the deposit with. We cashed the check same day, questioning whether the company had even enough cash on hand to refund us (not a joke). Instead of apologizing for the whole miserable ordeal as business and customer service etiquette would dictate, instead they demeaned us for becoming upset over some really seriously bad bad bad customer service.