They did an excellent job on the piece of repair work that they did, said they'd get a quote and…read morehelp with our other issues. Then they ghosted us and never gave any reason why. They did not respond to any calls or messages. I am afraid that I offended them and don't know why... Good work done, but unreliable.

They have me a flat price and were extremely helpful. I will be contacting them for any other…read moreplumbing needs.

I can't say enough good things about Alexander Plumbing. I am so grateful that I found them. They…read moreare dependable, respectful and do great work. They come out when they say they will. They explain my options to me. They fix the problem. They clean up before they leave. I have used them several times and will never use anyone else. Highly recommend them.

I am so very happy and pleased with this company. The owner came immediately upon our call to…read moreassess the situation. And in less than twenty four hours sent someone to take care of the problem. Paul came and did a fantastic job, assisting us. I could not be more happy to give a review about a local business. Very good customer service and very fair pricing.

The job wound up being $200 more than the quote, but still way more affordable than other quotes I…read morereceived. Toilet is back together but isn't flushing properly.

I've used this company several times over the years, and they've always been fantastic to work…read morewith. They're quick to respond, efficient, and always professional. I called them this morning around 7 AM, and by 10 AM they already had my hot water heater replaced and the sewer line cleared. You really can't beat that kind of service. What makes it even better is that they're a veteran-owned local business. As a veteran myself, I truly value supporting companies that share those same values of integrity, reliability, and commitment. They've earned my trust time and time again. I highly recommend them.

We had a sewer backup (ew) last Saturday night. I called Aquatech but they couldn't come out until…read morethe next day. (unbeknownst to me at the time, the person-answering-the-phone's wife was in labor!) So I opted for someone who could get out the same day. The "other guys" did punch a hole through the roots growing in the sewer line, but said it would recur within a week if we didn't have hydrojet and pipe liner put in asap. The "other guys" came back the next day and showed me all this stuff with a camera and I asked wh?y is there such a small hole through the roots you are showing me? Why didn't they get all the roots. So between that and their $7,000 quote to do everything, I called back Aquatech. The man's voice who had answered the night before sounded honest so I was happy to ask them the questions. He gave me so much information the next day and said he could have his guys out to do a proper job the next morning, which was perfect for me. They were professional, not so "shiny" that you wondered what they were selling. They did a great job, fair price, were polite, helpful and everything is going well. A FRACTION of the $7,000 quote from the "other guys" and I am so happy. I will definitely be calling them again when I need something! Great work guys, thanks!!!!!!

The gentleman who came to my house to fix my shower and my toilet was very professional, but the…read moreprices are ripoff prices. The toilet needed a new handle and chain was a $5 part and he said his company would make him charge $235 for a 10 minute job. He said "We use a book for pricing and it is what it is!" The other part was a higher price part and he wanted around $265 for that on the same trip. This company takes advantage of people, WATCH OUT!!!!!!!

The Yelp picture #10 of 40 is our old home in Hoffman Estates. Our house was hit by a tornado while…read morewe were out of town for a family wedding and 5 day extended vacation. We had no idea what had happened until we came home very late Friday night to find our house dark, our yard destroyed, trees and fences down, and half the siding gone. It honestly looked like the place had been hit by a small plane. In any case, I called several electricians in the area but Patrick was the ONLY one willing to help us immediately. He came on a Sunday and got our electrical restored to the house. He did such a beautiful job it was a genuine improvement aesthetically as well as functionally. The total repairs for all the tornado damage were a long and difficult process, but at least we had the good fortune to find Patrick to start us off. He gave us hope we'd make it through the whole ordeal. Good honest people, excellent service. Here's a fun fact - here we are 15 years later in a different home that got hit by twin tornadoes in 2023. Luckily, no electrical damage this time but if there had been - I know who I would have called!

After dealing with another well known company for years , we are so glad we called Patrick to…read moreservice our home. They are reliable, well priced and do an outstanding job. Would highly recommend for all of your needs.

Thank you, Enterprise Plumbing, and Don for replacing all the part in our toilet. It now flushes…read moreeasily and refills quickly. Great service and great price. I will use them for any future plumbing repairs.

In the past I was fortunate to have a neighbor for minor plumbing work. Last week our washer died…read more A new one arrived but they couldn't install it because the connector hose was corroded and they weren't able to remove it safely and didn't want the responsibility if something broke. We have a big family so that caused a lot of stress. These folks were nearby and had 4.8 stars here so I called them. They couldn't have been nicer. I was put on hold for a few minutes as they tried to find someone to come, and they said it would be as long as three hours, which was still great. They were here within 45 minutes. Their technician was polite and talked us through what was going on. He had it fixed within 30 minutes and even did some minor additional maintenance to make sure things worked better for us. He aslo suggested we buy an extension hose, which we did. Considering we had never used them before, they treated us like a long-standing customer. They will be our go-to going forward! Highly recommended!

A great experience with Blue Whale today…read more Responsive, efficient and fairly priced. They showed up in a great looking vehicle and had everything they needed stocked on the truck for a garbage disposal replacement. Ken and crew took great care, made no messes and were very polite. I'd recommend anyone needing a residential service plumber to give this company a call. Thanks so much!

Blue Whale is now owned by a different company and is based in Batavia. Since I had a good…read moreexperience in the past, I called with an issue over the weekend to be sure I could get in line for Monday. After hearing nothing into the early afternoon on Monday, I called the office. The reception person said she would have a tech call me. An hour+ later, I had heard nothing back, and since it was getting late in the day I called again. Apparently the staff was on a "big job" with no idea of how long it could take. She wanted to push me off til the next day; I declined (this was why I called ahead!) She said, "I already waived the $100 emergency fee"...what emergency? It's not like my place was flooding, and when I called I didn't say, "I need a plumber in an hour" or something. It's apparently because "they wouldn't be in the area." I finally had her cancel the appointment. The new parent company is A&P Grease Trapping, and the Blue Whale number is now answered "A&P," which was confusing until I looked it up. But I do not recommend this plumber any longer; the scheduling and customer care needs a lot of work with this new arrangement.

Restore Plumbing is AMAZING! We've used them numerous times and just recently had to have them out…read morehere in the middle of the night for a sewer back up. Dan came out and he was GREAT! Professional as he always is, helpful and I always get the feeling that they treat me like they would there own parents. In this visit Dan did everything he could do but he found the problem to be in our main HOA pipe and we had to get approval from the HOA to get the repair done. Dan wrote up everything, I sent it on to the HOA for emergency approval and Restore Plumbing was back out the very next day. This time Luis & Hunter came out and again what GREAT service and professionalism. They really showed that they cared and weren't going to leave until it was fully repaired. Thank you Restore Plumbing for hiring such GREAT guys/workers. Your customer service is amazing, Erika is the BEST in the office when we call. I will always be a loyal customer.

I used this company to fix a leaking spigot at my condo, and unfortunately, I was very disappointed…read morewith the pricing. Because the village had to shut off the water valve, I needed the repair done quickly and didn't want to postpone it. The technician quoted me $622-$822 for what seemed like a relatively straightforward spigot leak. When I asked about their hourly plumbing rate, I was told it was $360 per hour, which I found extremely high compared with what I've encountered from other plumbers. They also did not provide a detailed invoice showing a breakdown of labor and parts, which I would expect for a repair of this cost. I ended up paying them $500. I felt this pricing was excessive, especially without a detailed breakdown. Lesson learned--I will be using a different plumber in the future and would not recommend this company based on my experience.