We just moved to Bloomington and had to store some stuff and went to all American storage. The…read moreplace was clean, the office staff was amazing and we are very happy with our decision to store our stuff there.

Great place to use as storage. They are very very clean, helpful, and very nice every time I…read moreinteract with them. I highly recommend.

I am a unit renter and have been so happy with my service, I feel like I need to pass the word on…read more Connie is very professional and helpful! I chose them because she and her husband live onsite to keep the units secure; they are also super clean! Both are a pleasure to do business with! Highly recommend them!

From the owner: We are locally owned and owner lives on site.read more

Amy and Susan at Ellettsville are the BEST!! I am in Los Angeles and have a student at IU and found…read moremyself in a desperate short notice situation and I was forced to do everything over the phone!! They handled everything phenomenally!! I was able to execute everything over the phone, they assisted with the delivery of the items and have been in constant contact with me the entire process. Hoping to give them as much business as possible over the next three years.

Great rates and friendly service! I know my stuff is safe with them as they have a gate/fence and…read moresecurity cameras.

The people there are helpful and courteous. We have used them 2 years in a row for summer storage.read more

From the owner: Let All American Storage be your storage solution!…read more Nobody provides more personal service when you're shopping for self-storage solutions than All American Storage. Whether you're looking for long term storage of personal items, business records and inventory or you need help shipping a hard-to-pack item, our friendly and knowledgeable staff is ready to help you.

Don't use. They stole my stuff and wouldn't return phone calls, emails or texts. Lost all our…read morefamily photos.

Where to begin, although the agent Jenni who met me was friendly. The quality of the infrastructure…read morewas extremely poor. The storage facility does not have adequate paving (big pot holes) that don't allow you to drive up closer to the storage units for unloading/loading. Driving over these big potholes could seriously damage your car and cost hundreds for body damage and alignment. Second, the facility doesn't have any lights installed on the premises at night. It is not secure and they still charge $85/month for a 5 x 5. The owner wanted me to sign a 3-month lease and wouldn't do a one month lease. That's just plain greedy (was told he owns a large landscaping business). Sorry, won't pay $255 for a 3 month lease under those kinds of decrepit conditions. Ended up finding a better and more secure place to store my things!

Easy access with cell phone, good service! Easy to access from the interstate, as well as easy…read moreentrance and exit.

They will raise your rate after 6 months. It's cheaper to…read morehave a building delivered and pay payments.

Isaac and Daria helped us today, they were great! Right On time and worked fast. Super respectful…read moreand nice. Definitely not afraid to work! I will definitely be calling again.

Where to begin? First, their communication is terrible because you'll talk to someone and the next…read morecall or text goes to someone else. I called and setup a time - I called back and the guy said I didn't have a move scheduled (got a text confirming I didn't have anything scheduled). Then people showed up at my house (I wasn't ready). The company blamed me even after I showed them the text and the call where the guy said I didn't have an appt. Move time comes - the guys are aloof and unhelpful. They didn't ask if I was okay leaving the doors open (they propped them up immediately). So then I had to find my cat. They used the front and back (while they were only two people) and messed up the door frame to the back - with nails sticking out that could've easily poked my kids (I'll come back to this). That's bad enough but professionals would have at least mentioned what they did (not try to avoid it). Professionals would say, "We screwed up - how can we help". I know this because I hired professionals after this company failed so miserably and they did something considerably minor and immediately were like, "We're sorry - that was our mistake." And that was it - taking simple accountability was all that was needed and I could not have cared less (although as professionals, they didn't screw up nearly as badly as College Movers). Back to College "Movers". They damaged furniture. They poorly packed and took very little of what I asked them to take and then they stopped before the time agreed upon and had the unmitigated gall to ask me if I would be tipping them. When the crew that came after these guys saw how they literally had thrown my things in a 10x20 storage unit and taken up a ton of space with not that much - they laughed (because these guys are laughably pathetic). Even sadder? I'm in no way a professional; the movers told me they had no way to understand how to take apart a bunk bed. I did it in the 20 minutes after they left (by myself). They are, simply, lazy. And that's fine - be lazy (but don't be movers). The worst part is that for each issue raised, their company took absolutely no responsibility. Texts indicating I had no appt? I must've confused their system (and ignore the fact that I could name who I talked to, when I called and for how long). Pictures showing the damage they did (but had not happened in the 4 years I previously lived in the home or from the movers I hired AFTER them because they were so bad) - must've been poor craftsmanship of the house, furniture, or magic. At no point was someone able to say, "You know, we could've done better." It has been (repeatedly), "Well, actually ..." If you want college movers in the vein of frat guys who are bad at their job, uninterested in professionalism, and adding to the litany of why moving sucks - these are completely your people. If you'd like a good company, go with "Moving You Forward" out of Terre Haute or "A Better Way" or literally any two people off the street.

We recently moved from Bloomington to Fort Wayne. This was our 4th major move hiring pros to pack…read moreand load. We've also had a few smaller moves where we've hired movers just to move the big items. The guys arrived on time. It was March (winter), so cold and wet in Bloomington. I was disappointed that the movers didn't put any runners down to protect the floors. Luckily, I had planned an extra day to get the house cleaned before closing. We had packers the first day, but they didn't finish everything. Finished packing on second day, with movers loading, but felt kinda rushed at the end of the day. Our stuff went into storage for a week or so until we got keys to the new house. They arrived on a Saturday to unload. This is what my husband wrote to them: Saturday's move in went well with one exception: The Indiana University football semi-trailer. As a Purdue graduate, I feel that all my worldly belongings have been contaminated by the residual odor of sweaty IU football players. The mere thought is making me queasy. I am now getting estimates for whole house tent fumigation. A Tippecanoe County company uses Boiler Gold Ale from People's Brewing Company to restore class and integrity to any soiled property. sigh Guys on the job were very polite and most helpful in putting things in the right rooms. We marveled at the hustle your crew showed throughout the day. It was exhausting just to watch. Thanks so much for making this all happen. During unpacking we discovered a glass shelf chipped and a nightstand missing. They promptly paid for those two items. Our belongings are a bit more bruised, but that could be from the wear and tear of moving 4 or more times.

Overall a good service. I liked Merlin but Randy seemed like he was having a bad day. Jake the…read moretruck driver was great. The crew that packed and loaded, and the different crew that unloaded were all great. I would use them again, but would probably get a few things clearly established in writing or observe in person. The company came highly recommended by a relative, and I'm glad I used them.

This is the second summer. We have used extra space storage to store our kids' stuff over summer…read morebreak. Last year it was a different extra space storage location, but the experiences both times have been amazing. Danielle at this location on third is fantastic. Super responsive, always responds to voicemails and calls when she has questions or concerns. If you're looking for a place to store your out-of-town student's belongings, highly recommend them!!

Deceptive rate increases. The company doubled the monthly fee every four months. Doubling the…read morerental fee every 4 months is ridiculous - rent a U-Haul instead. Would not rent there again.

Completely unacceptable!!!! I rented a storage space all…read moreAmerican storage in June 2022 six months later I came to move my things from the storage unit and everything was saturated with water. I bought storage boxes from them and upon taking them out everything was soaking wet. Also to find out that it was rat infested rodents in my belongings. Over $10,000 plus my personal belongings ruined. I reached out over a dozen times to all American storage ! Sam is the worst customer service human being I've ever seen. Does not return calls, Does not tell the truth !!! I purchased extra insurance protection from a subsidiary company called safe lease Sam told them that everything was fine with the storage unit knowing that all my belongings were ruined!!!!! I followed every protocol and still do not have this matter resolved! I would never recommend all American storage

Rent at your own risk is right . That what the fine print says in the contract you sign . Beware…read morethis place has roaches I stirred 6 crates 2 small refrigerator microwave for less than 20 days and when I went to retrieve my belongings open the door and turned on the light an roaches scattered. I did not bring roaches . This is not a good place to store amything . Again store at your own risk BEWARE