Unata over at the west 3rd street location is amazing! She has helped me not once, but twice. First…read moretime I had 3 separate 10x10s and the rates were going to increase to nearly 500 combined. She helped me out by finding me a 10x30 for the price I was paying for a single unit. Just recently my rate was going to nearly double for the unit I'm in, and she contacted the district manager for me to get my rate to stay the same. Thanks so much Unata, you're the best!!

My daughter needed a storage unit quickly so I called Extra Space. The representative was so nice…read moreand helpful. She helped me secure a storage right near my daughter's new apartment. The cost was affordable especially with the first month free promotion. They have special locks for the units and insurance that you can purchase directly from them. They also have packing supplies in the main office for a fee. I was so happy that they gave us access to a cart to quickly move her things into the unit. The entrance has a gate and you receive an access code after your payment and paperwork are completed. Overall, we have had a great experience.

Amy and Susan at Ellettsville are the BEST!! I am in Los Angeles and have a student at IU and found…read moremyself in a desperate short notice situation and I was forced to do everything over the phone!! They handled everything phenomenally!! I was able to execute everything over the phone, they assisted with the delivery of the items and have been in constant contact with me the entire process. Hoping to give them as much business as possible over the next three years.

Great rates and friendly service! I know my stuff is safe with them as they have a gate/fence and…read moresecurity cameras.

I am a unit renter and have been so happy with my service, I feel like I need to pass the word on…read more Connie is very professional and helpful! I chose them because she and her husband live onsite to keep the units secure; they are also super clean! Both are a pleasure to do business with! Highly recommend them!

From the owner: We are locally owned and owner lives on site.read more

We just moved to Bloomington and had to store some stuff and went to all American storage. The…read moreplace was clean, the office staff was amazing and we are very happy with our decision to store our stuff there.

Great place to use as storage. They are very very clean, helpful, and very nice every time I…read moreinteract with them. I highly recommend.

The people there are helpful and courteous. We have used them 2 years in a row for summer storage.read more

From the owner: Let All American Storage be your storage solution!…read more Nobody provides more personal service when you're shopping for self-storage solutions than All American Storage. Whether you're looking for long term storage of personal items, business records and inventory or you need help shipping a hard-to-pack item, our friendly and knowledgeable staff is ready to help you.

If I could give zero stars I would. Horrible customer service and business practices. I went to…read moretheir office to rent a unit. I was shown one with a large entry way, about 8 feet wide. I came back a few days later, on 1 May 12019, and paid for the unit, which including the lock and insurance, came up to $204.00. I was then taken to my unit by Ms Peterson so that I could see the unit, learn the entry procedures and place the lock on the door. When I got to the unit, it was not like the one I was shown days earlier. It had a door about 2.5 to 3 feet wide, much smaller that I required. I explained that this wouldn't work for my needs and asked that I be given a unit like the one I was shown. She said that she would check and get back to me. the following day I received an email saying that they didn't have any other unit available. I went back the following day and requested a refund and they refused, saying that I had already paid for the unit and there was no refund possible. I pressed my case saying not only didn't get a unit like the one I was shown, but I was never told about their no refund policy. The gentleman who I was speaking to, Mr Singleton, began to get loud and was quite rude, continuing to state that there was no refunds allowed, and as long as he had been working there, he had never seen where the company had ever given anyone a refund. When I asked to speak to the manager he refused to put me in contact, saying that he would take my number and if she wanted to call me she would. 5 days later I have still not received a call from the manager. I will never do business with them again nor would I recommend them to anyone.

I recommend this business They are helpful and kind folks…read more I use their paper shredding service. I also ship everything from here. They are responsive