If I could give zero stars I would. Horrible customer service and business practices. I went to…read moretheir office to rent a unit. I was shown one with a large entry way, about 8 feet wide. I came back a few days later, on 1 May 12019, and paid for the unit, which including the lock and insurance, came up to $204.00. I was then taken to my unit by Ms Peterson so that I could see the unit, learn the entry procedures and place the lock on the door. When I got to the unit, it was not like the one I was shown days earlier. It had a door about 2.5 to 3 feet wide, much smaller that I required. I explained that this wouldn't work for my needs and asked that I be given a unit like the one I was shown. She said that she would check and get back to me. the following day I received an email saying that they didn't have any other unit available. I went back the following day and requested a refund and they refused, saying that I had already paid for the unit and there was no refund possible. I pressed my case saying not only didn't get a unit like the one I was shown, but I was never told about their no refund policy. The gentleman who I was speaking to, Mr Singleton, began to get loud and was quite rude, continuing to state that there was no refunds allowed, and as long as he had been working there, he had never seen where the company had ever given anyone a refund. When I asked to speak to the manager he refused to put me in contact, saying that he would take my number and if she wanted to call me she would. 5 days later I have still not received a call from the manager. I will never do business with them again nor would I recommend them to anyone.

I recommend this business They are helpful and kind folks…read more I use their paper shredding service. I also ship everything from here. They are responsive

Terrible terrible service. Paid them to move and store items over the summer. They lost one and…read moreadvised "they were looking for it in the warehouse." Then hung up on me. See you in small claims court!

We would like to thank Guys and Dollies for the WONDERFUL service you have provided while our son…read morewas attending Indiana University. From providing boxes and supplies, to pick up and delivery, the service has been stellar. As residents of California, it was comforting to know that our son's belongings would be stored safely over the summer, during winter break when he had to switch dorms and while studying abroad. And, the fees were reasonable. Thank you again! Keep up this great service for future Hoosiers!

We just moved to Bloomington and had to store some stuff and went to all American storage. The…read moreplace was clean, the office staff was amazing and we are very happy with our decision to store our stuff there.

Great place to use as storage. They are very very clean, helpful, and very nice every time I…read moreinteract with them. I highly recommend.

I am a unit renter and have been so happy with my service, I feel like I need to pass the word on…read more Connie is very professional and helpful! I chose them because she and her husband live onsite to keep the units secure; they are also super clean! Both are a pleasure to do business with! Highly recommend them!

The people there are helpful and courteous. We have used them 2 years in a row for summer storage.read more

We recently moved from Bloomington to Fort Wayne. This was our 4th major move hiring pros to pack…read moreand load. We've also had a few smaller moves where we've hired movers just to move the big items. The guys arrived on time. It was March (winter), so cold and wet in Bloomington. I was disappointed that the movers didn't put any runners down to protect the floors. Luckily, I had planned an extra day to get the house cleaned before closing. We had packers the first day, but they didn't finish everything. Finished packing on second day, with movers loading, but felt kinda rushed at the end of the day. Our stuff went into storage for a week or so until we got keys to the new house. They arrived on a Saturday to unload. This is what my husband wrote to them: Saturday's move in went well with one exception: The Indiana University football semi-trailer. As a Purdue graduate, I feel that all my worldly belongings have been contaminated by the residual odor of sweaty IU football players. The mere thought is making me queasy. I am now getting estimates for whole house tent fumigation. A Tippecanoe County company uses Boiler Gold Ale from People's Brewing Company to restore class and integrity to any soiled property. sigh Guys on the job were very polite and most helpful in putting things in the right rooms. We marveled at the hustle your crew showed throughout the day. It was exhausting just to watch. Thanks so much for making this all happen. During unpacking we discovered a glass shelf chipped and a nightstand missing. They promptly paid for those two items. Our belongings are a bit more bruised, but that could be from the wear and tear of moving 4 or more times.

Overall a good service. I liked Merlin but Randy seemed like he was having a bad day. Jake the…read moretruck driver was great. The crew that packed and loaded, and the different crew that unloaded were all great. I would use them again, but would probably get a few things clearly established in writing or observe in person. The company came highly recommended by a relative, and I'm glad I used them.

There are a few sayings in life that tend to be based in truth. One is "you get what you pay for"…read more In my case that means by saving a bit on trash I'm paying to wake up on a weekly basis around 6:30 AM because they just HAVE to pick up the trash so damn early. Have I contacted them multiple times? Yes. And in all of that time, there is maybe a span of a few months where the route is switched up and then they're back here way too early. The other company might cost more, but at least their trucks don't rumble through until at least 7 AM. If I had the budget I'd switch just based on that. I support local as often as I can, but when local businesses treat me like crap, it's tough to support them. Aside from that, they're what you'd expect from a trash company.

O k there's gonna be some venting because i'm so over this right now. You pay for service. They're…read moresupposed to come and collect leave the trash can near. Where was before right? I did trash Valet So you don't wanna move the trash can too far away from where the trashcan was placed before or people will complain because they go crazy. Especially in apartment complexes. Anyways in housing complexes When you leave, a trash can directly behind vehicles. When they weren't there to begin with. It gets frustrating after....oh I don't know the seventh, eighth, ninth, tenth time right? I have complained in the past, three maybe four times In the past six years. But now for whatever reason it's every week that I have to call. Speak to the very nice lady and tell her that their drivers don't know how to read I guess.? I've resulted to name calling in this review I am sorry... The problem started back up in September and it is now December. And nothing has changed.. Their drivers are incompetent. I have Left multiple messages With ava's waste removal complaining that their Truck drivers keep leaving the trash can directly behind my truck in my driveway. You might say, why are you leaving it directly behind your truck in your driveway right? I am not ! we are purposefully leaving it almost on our neighbors property fifteen feet away to the left . Or if it's on a nice day the night before then we bring it out 20 feet the opposite way. BUT It'll still end up directly behind my truck which is in my driveway... The nice lady who answers the phone told me last time that There's a note in the computer that pops up when the trash driver comes to my house to pick up our trash. Apparently they don't know how to read. I'm over it. I never had this issue with any other trash service. The only reason I left republic was because I was getting a discount for combining my trash and recycling but then I found out that they were putting recycling in the same truck as the trash. So we're paying extra money for recycling. But it's going to the same place as the trash and not getting separated blah, blah, whatever. So then we started with Ava's and they were doing well. In a whole year they would leave the trash can behind our truck once. Now it is every single week. I don't know if anyone knows this, but to replace A trash can costs a lot of money. They just won't throw you a new trashcan for free if you run it over because of their incompetence- They will charge you. I don't understand why I am paying for a service that I have to call and complain about every week.. Again, the ladies who answer the phone are excellent. They're very polite, They try to help you out any way shape or form they can. But the idiots who are driving the trucks and picking up the trash need to watch a video on how to do their job again. Did I mention how I've gone around my neighborhood to see if it was just my house that they were doing this to? Well it is and I did. Never in a million years did I think i'd be that lady driving around my neighborhood Taking pictures of where my neighbors trash cans were placed. Well guess what? None of them have their trash cans anywhere near their driveway. I'm over it. They couldn't even do it for 1 week after I complained. I'm not going to leave pictures On here because it shows my home. It shows my address and my vehicle. I don't want retaliation from the people who give it. 5 Stars to come to my house and start Messenger with other stuff. Because that stuff happens because people are crazy. Evas has photos because I have sent them photos. Photos of my house and all of my neighbors that have ava's waste removal as their trash service.. And how only my trash can is in my driveway. Nobody else is trash cans anywhere near any of their vehicles or their driveway.

They did a great job of cleaning out our garage of a lot of junk! They were on time and efficient…read more The price was reasonable. Good service!

I have to give 3 stars out of 5 for my experience with Fire Dawgs, however if I could give 10 out…read moreof 10 stars for the actual gentlemen who came to the job, I would. They were very polite, friendly, hardworking and apologetic. Now my reasoning for the 3 stars. I scheduled my pick up online the week before for a Thursday pickup. I had a follow up phone call from a AI representative, which was a very frustrating experience. Also, I had a follow up text from Alex, who said he was the president. He confirmed the appointment and asked me to send photos of what needed to be picked up, so they knew how to plan for my pickup. I sent at least 15 photos of several pieces of large furniture and other items. This was for a clean out of my father's house. I had cleaners coming the following day and need everything out for them. I also had our realtor coming on the following Monday to take photos, I also would be returning to my home in Columbus, Ohio (my father's house is in Indiana). Fast forward to the day of my appointment. My scheduled window time was 1:30 - 4:30 p.m. I received a phone call around 3:00 p.m. from the actual hauler saying they were at least 2 hours behind and that I would get another call when they were on their way. They finally made it to my house around 6:30 p.m. I showed them everything it the house that needed to be taken and they told me they wouldn't be able to take it all that day. They were never shown the pictures I sent and they were overbooked on jobs to complete in one day. The dump was already closed and they were only able to take what they had room for in their truck, which they came already at least 1/2 full. They called for another driver to come and he had a little bit of space in his truck, but it was already mostly full. Initially they said they could come back first thing in the morning, but after talking with their manager, they said they wouldn't be able to come back until Monday morning. Well, I had cleaners coming at 9:00 a.m. the day after the appointment that I could not reschedule, so that meant I had to clean up after that. Also, I had to reschedule my realtor for Wednesday instead of Monday. Soooo, Monday was scheduled for the 10:30-1:30 p.m. time slot. Fast forward to Monday, the crew did not show up until around 4:30 p.m. The truck was already partially filled with someone else items. They couldn't load and dump and return because, again, the dump is only open until 5:00 p.m. So they loaded up as much as they could in the truck, took it to their warehouse and returned for a second load. They still couldn't get everything on the second load, so they had to come the next day for a third time. They showed up on time that day and finally took everything. Shout out to Isaiah who did what he could. I ended up missing 2 more days of work for this and spent a fortune on it. *** If you are the owner or manager of Fire Dawgs please reevaluate how you are scheduling your employees for pick ups. It is very disrespectful to the client's time and also very hard on the employees as they are very overbooked and overworked.***