Preferably 4.5 stars!
I initially ordered the cleaning service because we were having a housewarming party that coming Saturday. I ordered an Angie's List coupon from a different company, but they could not come out in time for the party (see my Everclean Maid review). I found this cleaning service through Angie's List and they were able to come out in time and had excellent ratings. I called and made the appointment.
While speaking with the company owner she did not give me an exact price rather an estimate since she "didn't know the exact size of the house". The estimate was between $110-150 without a coupon. Since the price was around the same price as the other company, this seemed reasonable. Comparatively, the other company charge $125 with a coupon for 4 hours of service versus this company which I ended up paying $125 for 4 hours of service without a coupon.
The woman who came was not the woman with whom I spoke. The maid, however, was very nice and extremely diligent. Next time I use their service I will certainly request that maid specifically. When the maid was getting ready to leave she nor I had any idea how much I owed her since the owner never gave me a set price (somehwere between $110-125). The maid said she does not deal with the money aspect other than collecting it. We both tried calling the owner to no avail (because it was after business hours at this point).
I finally got in touch with the owner of the company about a week after the initial cleaning and she charged me $125, which was fine considering I do have 2700-sq.ft. house). I assume $125 is what I will be charged in the future for 4 hours of cleaning. While I was happy with the actual service and the initial communication, the payment was difficult and I ended up having to mail her a check. Had that not happened, it would have easily been a 5-star transaction. However, because of that last difficulty, I can only rate 4-stars, though I would prefer 4.5 stars. I would definitely recommend this service. The price was reasonable (and better than some other companies), the maid was fantastic and thorough, and the overall experience was positive.
As a side note, I don't think this company accepts credit cards. I paid by personal check. read more