I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Awesome service and response time!!! I will consider this company my 1st option for my plumbing…read moreneeds.

Called Residential Express for a full-system replacement quote in October. Was pleased with the…read moreexperience, which simply involved taking measurements and asking what changes I might want with the setup--much better than the high-pressure sales pitch from the bigger companies in the area. We pushed off the replacement thinking our unit would survive one more winter, but of course of furnace went out unexpectedly in the middle of the night during one of the coldest stints of the season. Called Residential Express the following morning, they pulled up my quote from 4 months prior, verified the price hadn't changed and were able to schedule me for a full HVAC replacement the next day. Freddie and Flavian arrived on time and were very professional moving through our house and working in our backyard and utility closet. They explained any changes they needed to make, went over the new setup and recommended service intervals, and hauled all of the old equipment away, leaving our house looking better than when they arrived. Very happy with our experience with Residential Express and wouldn't hesitate to use them again.

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

Sylvester the plumber was on time and was very qualified. He replaces a leaking valve less than 30…read moreminutes. His price was very reasonable.

Sylvester was on time, which was a nice change from other service companies!…read moreRepaired our toilet without a mess, nor did he recommend a bunch of expensive unnecessary work. Professional and personable, will request him for our next plumbing job!!

Really appreciated Diego's work - installing Insinkerator, fixed water flow pressure in bathroom…read morefaucet and fill valve in toilet tank. But more - his proactive attention to details and pragmatic recommendations to solve problems. He detected the smell of gas and brought in his sensor to thoroughly check. It turned out to be a leak at the back of my stove, which is why my sensor did not pick it up previously. He brought the gas valve out from behind dry wall, installed a new one so that it's to code and ready for a new stove to be easily installed. Diego was a real pleasure to work with - calm, professional and happy to answer my questions. Thoroughly recommend this company - it's owned by Diego and his brother!

Great job on plumbing leak in ceiling. Diego did Thorough and detailed work. Would definitely use…read morethem again.

I called them for a second opinion after getting a "quote" from one of the bigger companies in the…read morearea. The larger company wouldn't even do a full inspection, and just said "we might as well buy a whole new system." Alex from Duvall's came out, took 20 mins to look found the issue and got a quote out the same day. Will only use them from now on.

i had been pretty satisfied with duvall, but last experience was bad…read more installed new a/c unit but either broke or did not notice that inlet duct was broken. this would have damaged unit and possibly why old unit died. just replaced a/c with original issues. inlet ducts undersized for unit, and inadequate filter. both issues damage units. replaced thermostat as not turning unit on. was this the original issue? the most interesting thing is that the issue was found when i requested someone to just tidy attic. a lot of responders on yelp said that they did not do this type of work. one responder noticed issue and said he could fix - never sent quote, and had the job. so a lot of companies just threw away work.

This company did a great job. I called around 10:30 pm and they answered my call to fix my heatingread more

The technician whose name is Gerson diagnosed the issue, He detected a part needs to replace. I…read morepaid around $120 for this visit. Before he left asked if I need to pay next time while replacing part. He very clearly said there would be another labor $100 cost for me. Then he contacted me for replacement part within day, and he offered $400 for the item. I checked the replacement part price from online stores, it was never $400 at any store, and I found the same part with $150 price. Then I let him know not to order for the part, instead, I would order it. Now, the replacement part is ready and this company is requesting $250 for labor fee which we already discussed. Moreover, they are changing their speaking as if it was about distance of location. What is funny my home is pretty close to their location around 15 min most. Their behavior is not ethical, and I am not stupid. Briefly, if you want to spend more money in than regular cost , you can go with them.

Fast. Honest. Knowledgeable. The technicians repaired my dryer that had stopped heating by…read morereplacing the heating element. On another visit, they repaired an electrical short in my water heater. On both occasions they were able to visit my home within 48 hours after I contacted them. Excellent work. Very polite and trustworthy technicians! They took the time to explain the problem for me. I'm very happy with them and will always go with them when I have problems like this!

Highly recommend this company! They upgraded my HVAC system and did an excellent job. The…read moreinstallation was done quickly and professionally, and everything turned out great. They were also very polite, patient, and easy to communicate with throughout the whole process. They explained the details clearly both before and after the work, which I really appreciated. The overall process was smooth, efficient, and the price was reasonable as well. Very happy with the service and would definitely recommend them!

We just completed our first contract with A-Atlantic Plumbing and Drain Service yesterday. Now, to…read morebe clear, it was a short notice emergency as our HWH was failing fast. Doesn't it always? It was within its 6 year warranty. A-Atlantic had been referred to us from another trusted plumber's spouse. Invaluable. A-Atlantic's front office, Ashley is top shelf. She understood what needed to be done since we had been in touch with the HWH mfg on the warranty issue. She handled their side to id a distributor and scheduled us in dispite them being booked. From initial contact on Wednesday, to installation yesterday afternoon was flawless. Vernon, the owner came to lead the job with a helper, prepared. Spotless, attentive, and knowledgeable. The swap out went perfectly. What a nice change! I've had a number of plumbing installs in renovations I've done over the years, even at this place. This was the easiest one that actually put my mind at ease.

I just saw this business response. First off, the work I had done was the same as your company…read morequoted which was 450 more. Secondly, you claim I wasn't charged for the service fee when I paid 130 just for someone to come out. Lastly, the guy was more interested in checking out my septic and if I was stupid I'm sure he would've told me I needed some major plumbing/septic work. I stopped him before he could even go there. Bad business.

Fast and efficient. The issue was not as bad as I thought. He gave me a discount because it was a…read moresimple fix. Will definitely call them again! Highly recommend!

We were very happy with Souran's service. He was punctual, arrived on time and was able to diagnose…read moreand fix the issues with both our toilets very quickly and efficiently. Price was also reasonable. We will definitely use his services again for any plumbing needs in future.

Actually, the techs I have dealt with have been good…read more I AM surprised at the level of negative comments;

Our heat pump started making funny noises. Sounded like a bearing going bad. I called ARS Rescue…read moreRooter. The technician quoted me $1,000 labor charge to replace the fan motor. The motor itself was still under manufacturer's warranty. I am a mechanic and have run my own business for 20 years. One look a the fan told me that the three bolts holding it in place and the one electrical clip could be replaced in 30 minutes. When I mentioned this to the technician, he agreed with me, but said that he was "going by the book." $1,000 FOR 30 MINUTES LABOR!! Obviously, we found another firm and are doing business with them instead. The pricing came from the home office in Tennessee, and their GREED has lost them a long-time customer. DO NOT DO BUSINESS WITH THIS FIRM UNLESS YOU WANT TO BE CHEATED!!! THEY ARE A BAD COMPANY WITH NO MORALS!!!