Honest and reasonable charges. Very knowledgeable. Highly recommended! Kept us updated on…read morediagnosis and repair costs.

When I reached out to this business, someone initially responded and asked for the make and model…read moreof the lawnmower I was requesting service on, indicating they needed that information to schedule the appointment for the following week. They never responded after I provided the requested information. I even reached out the following week...nothing.

Great customer service and very knowledgeable repair people. I always get good, thorough service…read morewhen I come in

Very good place for vacuum repairs. I have enjoyed working with them for years. Honest, with good…read morecommunication and quick turn around. Reasonably priced.

Long story short: The folks at Ridgeway care about your business and doing a good job. They have a…read more30-day guarantee to back up their work. The prices are fair, and they are very responsive when it comes to getting in touch with you. I recommend their services. My interactions: I inherited a mower that could not make it through a full mowing without crapping out. I checked the filter, drained the lines, topped up the fluids but nothing helped. Lots of folks recommended Ridgeway, this small family-owned business. I called to make an appointment, and they saw me very shortly. They did an inspection and recommended a tuneup (which, it hadn't had for a few years). I took it home and the mower made it through most of a mowing before dying. The second mowing I only made it half way. I called them up, they told me about their 30-day guarantee, and I brought it back. Wayne took a look at it, said he'd do a proper cleaning out of the carburetor and could have it ready for me the next day. He even tested it for 45 minutes to make sure it could go the full time and still mow some grass; that's going the extra mile for your customer! I have a lawn mower that doesn't owe me anything. Even when I have to send it to the farm upstate with all the other old mowers, I will bring my next lawn mower here for servicing because I know they will do a good job on it and will give me a good deal.

A few weeks ago, I made an appointment with Ridgeway to fix my snow blower, after a rival company…read morefailed to show up for an appointment that I scheduled when the weather was still warm. Ridgeway was professional, on time, pleasant and did the job for a great price. I am looking forward to a snowstorm, so I can use my snow blower. I will recommend Ridgeway to my neighbors. They are awesome. Cheers, Respectfully, Bernard F.

In the words of Tyra banks, "It is so bad, I wanna give you a zero. But that's not possible. So,…read moreinstead, I give you a 1." Guy not only refused to do the work written on his ticket TWICE, wasting now four weeks of my time, but pretended to make a phone call to his supervisor to get out of doing the work. Idiot thought I wouldn't figure that out in 2 seconds, so I called his company and they confirmed he wasn't doing what he was supposed to. Now I have to wait upwards of a month for these people to fix a fridge ice maker and a dishwasher soap dispenser. I spent $100 to wait over a month. Sick. At this point, Id be better off going to trade school and learning myself.

Ron is top notch. He's very experienced and reliable. We had many other repair companies come out…read moreand Towson was by far the most trustworthy, best priced, and thorough. Communication was also better than anyone else around!

The whole team at Jarvis was great, from sales to management to the guys who delivered and…read moreinstalled my new fridge. I have had problems with delivery in the past given the nature of my rowhouse and entrances to the house, but the team at Jarvis handled it expertly. The prices are competitive with big box stores, but the service you get is in a completely different league. I was referred to them by my real estate agent who has been a client of them for years and I can see why. There is no other company I'll need to talk to again. While there was some delay with having the particular unit I wanted in stock, their team communicated this with me clearly and kept me up to date on their efforts to secure it. They were proactive with communicating delivery windows with me, called with reminders, and then again when they were on their way. While everyone says they will do this with deliveries, I have had plenty of surprise visits or people dropping by way out of the planned window, so I appreciate the professionalism shown here. TLDR: Jarvis is great!

Extremely rude service rep. Overheard him talking down to my wife repeatedly. When I could finally…read morepull away from what I was doing I went to the kitchen and he had the exact same tone with me. My wife contacted Jarvis and instead of an apology they said "I guess you won't be needing our services anymore"

My power washer wouldn't start, so I needed a small engine repair service that could come to my…read morehouse (i.e. mobile service). Emailed Dan on a Tuesday and he was able to drop by the next day. First of all, he was able to fix it in less than 30 mins, probably closer to 20 mins now that I think about it. He was prompt and clear in our communications, timely with his arrival time, and his prices are more than reasonable (should probably raise them, IMO). Lastly, he also wore a mask the whole time he was onsite. I'd definitely hire Dan again and am going to pass his info to my neighbors.

Kyle was great - my Troy Bilt Super Bronco yard tractor had issues with the drive belts. I tried to…read morereplace them myself but it still would not go. He came to the house, saving me on having to pay for pickup and drop-off which was definitely worth it. Kyle fixed it, He is very knowledgeable, made sure everything was all set before he left, and was communicative throughout the repair process via phone and text messages. I'm so happy I contacted him via Yelp and will definitely use him again and have already given his cars for referrals to family and friends. Definitely contact Kyle!

Kyle has been super with frequent communication. When my chainsaw was beyond repair, he didn't try…read moreto replace unnecessary parts and upcharge me, just gave it to me straight. Tuned up and repaired my mower, excellent price. Donated to the Dad's Group I help run at the nearby Elementary School. Kyle's great! Found Kyle on NextDoor; awesome to support a local small business.

Love this store! Great inventory. Great staff. Great smell. Lol. I know that's weird but iykykread more

Only place I've gone to to have keys made where every one of the 5 copies actually works! Love this…read moreplace