Unreliable. Cancelled twice and did not even call, email or text. Look elsewhere I was very…read morepatient and understanding the first cancellation without letting me know but was told they were coming another day and did not even bother to let me know they were not coming until I texted them

I booked an appointment for service to my snowblower. When the tech came, he started working on it…read moreand then told me I needed a new choke switch. Never once said anything about anything else. Got a message saying I needed the choke switch and a new carb. The service PM I was getting was a full service. Oil change, spark plug, carb cleaning, belt inspection, etc. The choke switch was replaced and new carb installed. Tech told me via text that he was done and machine was running good. Upon coming home from work, I started looking over machine. Oil was black, spark plug was rusty (so never changed) and the bolts to the cover were dusty so no inspection was completed. When I sent pics, I was told that he didn't change the spark plug bc the machine ran good. They offered to come back but at this point all trust was lost. I paid for the parts but that was it. Yes, the machine starts good but after using it during this snow, the carb is leaking fuel and it does not throttle up at all so were there any adjustments made. I have to stay in #1 and go very slow. To top it all off, I went back and saved all my ring footage and watched what the tech did. Let's just say that the footage don't match what they told me was done. The owner told me that I didnt need to pay but I wanted to pay for the parts as I'm not that type of person. The reason for the review is because how many others do they do this to. If you pay for service, you should get the service you paid for and not what they think. Now I need to take it somewhere else to get it fixed correctly.

very prompt on responding to message. Timely tuneup on mower. Flexible on appointments Good value.read more

I can say that working with Ray was one of the easiest things I've done in awhile. He is extremely…read moreknowledgeable and provided excellent service on small engine and general repairs/upkeep for our snowblower. He came by the house to pickup and drop off as well as keeping us up-to-date on the service. His charges were very reasonable and we would absolutely call him again.

My lawnmower was fixed ahead of schedule, below budget, and it runs great.read more

From the owner: By Appointment Only - We repair lawn mowers (push and…read moreriding), string trimmers, edgers, chain saws, pressure washers, leaf blowers, wood chippers, log splitters, snow blowers, generators and MORE. Commercial and Residential - 2 and 4 Cycle Engines

Brain, responded to my call with an hour and arrive to my location the very next day. He did the…read morediagnostics and successful trouble shooting. Highly recommend this company if you have a backhoe or other machinery problems that you can't solve on your own.

From the owner: Our goal is to have your machine repairs, overhauls and service plan be optimized to your unique…read morebusiness. We achieve this by: Troubleshooting to root causes. Not throwing parts! We actually fix things... Rebuild components and assemblies were possible to save on lead times and replacement costs. Partner with you to understand pain points, machine criticality and cost benefit to make informed repair decisions. We do not fly blind, we will buy your machines manual to ensure our repairs and services are inline with manufacture documentation. We provide detailed work orders and invoices so you know exactly what was completed on your machine and what it cost. We are powered by Quickbooks and MaintainX.