very prompt on responding to message. Timely tuneup on mower. Flexible on appointments Good value.read more

I can say that working with Ray was one of the easiest things I've done in awhile. He is extremely…read moreknowledgeable and provided excellent service on small engine and general repairs/upkeep for our snowblower. He came by the house to pickup and drop off as well as keeping us up-to-date on the service. His charges were very reasonable and we would absolutely call him again.

Unreliable. Cancelled twice and did not even call, email or text. Look elsewhere I was very…read morepatient and understanding the first cancellation without letting me know but was told they were coming another day and did not even bother to let me know they were not coming until I texted them

I booked an appointment for service to my snowblower. When the tech came, he started working on it…read moreand then told me I needed a new choke switch. Never once said anything about anything else. Got a message saying I needed the choke switch and a new carb. The service PM I was getting was a full service. Oil change, spark plug, carb cleaning, belt inspection, etc. The choke switch was replaced and new carb installed. Tech told me via text that he was done and machine was running good. Upon coming home from work, I started looking over machine. Oil was black, spark plug was rusty (so never changed) and the bolts to the cover were dusty so no inspection was completed. When I sent pics, I was told that he didn't change the spark plug bc the machine ran good. They offered to come back but at this point all trust was lost. I paid for the parts but that was it. Yes, the machine starts good but after using it during this snow, the carb is leaking fuel and it does not throttle up at all so were there any adjustments made. I have to stay in #1 and go very slow. To top it all off, I went back and saved all my ring footage and watched what the tech did. Let's just say that the footage don't match what they told me was done. The owner told me that I didnt need to pay but I wanted to pay for the parts as I'm not that type of person. The reason for the review is because how many others do they do this to. If you pay for service, you should get the service you paid for and not what they think. Now I need to take it somewhere else to get it fixed correctly.

I would give a zero rating if it was available. Worst service ever! if you want something worked on…read moreand never repaired this is the place. if you want to call and no one ever answers this is the place to go. if you do go here for service the only person you will get a call back from is Pat so you better see him. He answered my calls and called me back. more than the manager and the lady in service ever did. After 6 weeks of being without my loader i picked it up paid for work never done and had to bring it back and they still have it.......WORST PLACE EVER

From the owner: Security Equipment traces its beginnings to the mid-1960s when it was established as a dealership…read morefor both automobiles and tractors, serving the Baltimore area. By 1978 the company had grown steadily and was moved to its current location in southwest Baltimore on 4.8 acres, where Routes 95 and 695 meet. Ten years later, Thomas Drescher purchased the company and continues to serve as president and CEO of the dealership. The Security Equipment team is a close knit group and has an average tenure of 13 years with the company. They include certified shop and road service technicians, expert parts specialists, an experienced sales group and a product support representative who understands the importance of routine equipment maintenance. The same values that have made Security Equipment a wonderful place to work ensure that its customers receive first class treatment. The company has chosen equipment brands that perform all day, every day, and they always deliver excellent parts and service support.

He was amazing. Lost our breaks in our motorhome and he came right out. This was late Friday and…read morewe decided to have it towed to a safer location. He got the parts early Saturday morning (his father picked them up at the part store for him). And by noon we were on the road home. Would highly recommend him.

From the owner: On site Mechanic and Roadside Assistance We are a mobile…read moreshop we bring the tools to you to repair your Vehicle, Truck, Trailer and Equipment on site Our Quality Promise We're committed to providing a stress-free experience to both new and returning customers. Our mechanics only use parts from reputable brands to ensure that your vehicle and equipment is always ready.

Marty is the man! He was immediately responsive when I sent the request and made it easy to…read moreexplain what I needed. He offered to even stop by and pick up my bracket and drop it off when work was done. His pricing is very fair and reasonable. He completed the job quickly and was exactly what I asked for. I definitely recommend Marty if anyone is looking to get some work done!

From the owner: Over 30 years welding, Rigging, fabricating, installing and or modifying equipment. Certified in…read moreevery weld process, all positions, all thickness on ferrous and non ferrous metals. Attention to the finest detail. Able to build and or repair a variety of equipment from tractors, trucks, Heavy Equipment, trailer repairs and builds, car and truck frame repairs, packaging machines, Industrial heat exchangers , Hand rails , ect. If its metal we can do it. No job too big, no job to small. mobile and shop services from Pennsylvania down to Virginia

I decided to buy a used lawn mower from this man. Call me stupid for trusting this man. loud…read moreclanking noise when I lift the front end or to turn. I called and asked. He said he had no idea. He then got very upset that I accused him of being dishonest, yet in the beginning of phone call, he said it was the blade hitting the front end. i should've guessed when I saw no lawn mowers fixed or being fixed on sight. just are a few broken mowers. My bad . a learning lesson . Be warned.

I cannot say how perfect my experience was with RDC. I had an issue with the deck belt on my riding…read moremower and took the deck here. Within 5 minutes, the belt was on. I highly recommend RDC and will forever choose RDC for any of my mower issues. After Bobby put the belt on, I got home and ran into some issues with putting the deck on and Bobby came to my home the next morning and provided the most expertise and resolved the problem to help me get my mower up and running. I now have not only a mower expert but I now call him Uncle Bobby.