Fantastic customer service! I got four new tires, alignment and an oil change all in a short time…read morewhile I was at lunch. Viva la Revolution!

Brought in my truck for routine service in March of this year, the guys here said that I had an…read moreadditional issue that can be taken care of under warranty with my dealership. They could've said nothing but I really appreciate their honesty. Now almost 4 months later I came in for service with RMW and they still made sure to check in to see how my trip to the dealership went and if the problem was resolved. 10/10 customer service and 10/10 on the quality of work!

I can always expect great service when I take my car to Alvin. He is honest, communicates issues…read moreeffectively and always keeps me in the loop with what needs to be fixed, as well as when it needs to be done. My husband takes his car to Alvin as well and Alvin has even assisted him with tips for minor repairs that he attempts to handle on his own. How awesome is that! I'm grateful that I found Alvin when searching for a local, reliable mechanic. I truly appreciate that he is customer focused as well which means a lot to me. Thanks Alvin!!

Alvin is a BMW Guru. He is very experienced from years of being a BMW tech, but he can work on…read moreanything (especially Japanese cars). He was referred to me from a friend, and we've been very pleased. He's taking care of my partner's E39 and putting up with all the little things that pop up with owning an older BMW (which is all the time LOL). He will solve mysteries. He's a car enthusiast and will work hard to get your baby back on the road. What I like about him most is that he's extremely detail oriented, patient, gives detailed reports, will work with you on parts (within reason, you don't want to put junk parts on your car, so take his advice when OEM is best) and that is what I want in a technician/owner of a repair shop. Even better is he's right next door to Redline Motorworks who have an alignment rack (a great VW shop). He's a great guy and you should give him a try on your Bimmer!

Nick is awesome. Period. What a nice, fair and genuine human being…read more My husband I have been taking our vehicles to Nick for oil changes, tires, brakes and misc diagnostics for years - both new and old. I stopped taking my luxury vehicle to the dealership as soon as my warranties were up and my service is better here (and less expensive). I'm thinking of getting a Jeep one day, and Nick just so happens to be a Jeep expert so I guess our automotive relationship will continue for years to come. Nick of Time is your ideal neighborhood mechanic. Never any issues!

I stopped by Nick of Time Automotive to get an estimate for some exhaust work, and my experience…read morewas extremely disappointing. When I asked if someone could take a look at my truck, I was told, "No, I'm not going to lay on wet pavement." I understood that the ground was wet, but the way it was said came across as rude and dismissive. When I politely asked him to repeat the estimate, he responded, "I just told you an around-about estimate," in a condescending tone. I explained that I was simply trying to do business and didn't appreciate the way I was being spoken to. His response was to tell me that I could leave. I left feeling disrespected and unwelcome. I can't say why I was treated that way, but the interaction left me questioning whether bias may have played a role. Regardless of the reason, no customer should be treated with that level of disrespect. I took my business elsewhere and would not recommend this shop based on my experience.

I had my vehicle inspected. I called and received an appointment…read more I was able to drop the vehicle off prior during normal business hours. The folks in the office are beyond professional and down to earth. It took two and the vehicle failed for a signal bulb and rotors. I was able to take it back to my mechanic whom sent me to this location and get the repairs done. After getting the repairs taken care I took my vehicle back and without any additional cost it was reinspected and passed. It cost $110 and that covers the vehicle for 30 days and reinspection.

I have been a customer there for 10 plus years with no problems. Last week I took my 2019 Colorado…read morein for service. When I picked it up I saw that the left side mirror was broken and the left front door pilar was mashed in with some paint chips still in the damaged area. Brian took photos and said he would talk to the person who worked on it. He called and said that no one there had any knowledge of damage being done to the vehicle but admitted that it was fine when I left it. Something was either dropped or fell on my vehicle to cause that damage. If they would have been Honest and Ethical they would have just said there was an accident with your vehicle but we will make it right but instead lied to me about. A 10 plus year customer and they elected to say F off. Never again.

Gran grupo de chicos, saben cómo hacer un trabajo adecuado y eficiente en los automóviles muy bien…read morey hacen las cosas de manera oportuna. Great group of guys they know how to do proper and efficient work on cars very well and they get things done in a timely fashion.

From the owner: Henry's Auto Service provides small engine repair and auto repair services to the Owings Mills, MD…read morearea.

I've brought several different cars to Brian at Redline over the years. This isnt just a German…read moreboutique go-fast establishment. They do it all! You'll see an assortment of classic V-dubs as well as the most modern Audi R8's. From restorations to full race -concepts.. his crew does it all. He (Brian) and his team have provided the highest quality customer service to me in the past and most recently a week ago. He called me to make sure that his shop had met my expectations and that the German auto experience would be maintained by his able shop. Who does this? ^^these guy. Best of luck to Brian and Redline guys. Until German engineering has us meet again. Thank you for taking care of the cars we love.

All the guys at Redline are HIGHLY knowledgeable when it comes to your VW/Audi- and we all know…read morethese cars can be a pain in the rear but these guys always figure it out! Definitely recommend for your Euro car

I went in for an oil change. They tried to upsell services that I did not want. Showed me 2 filters…read morethat I agreed to replace. One of these was the air intake filter. They did not properly connect the air intake tube and left the wire connected to that tube unplugged. Immediately had the check engine light warning on the dashboard. I took the vehicle to my mechanic, who connected everything properly. While in the waiting room the music was very loud and annoying.

Customer friendly , Professional and prompt service. It was…read moreliterally a quick in and out. Gentleman who was explaining what my car needs and took my information was very professional just as others. I would like to come back to this location if i am close by here next time i need oil change. I highly recommend everyone to use this location. Tip: Don't FORGET GO CHECK OUT THEIR WEBSITE FOR A POSSIBLE $10 COUPON

The service at Pleasant Hill Service is above and beyond. Serge and his team are reliable,…read moretrustworthy and knowledgeable. From oil changes and flat tires to virtually any car repair you can think, Serge will take good care of your car.

GO HERE!!! Been taking my car and my family's cars here for years. Constantly reliable and honest…read moreservice. They've done regular service like oil changes and more advanced fixes for my Cadillac and other cars too. Never had a single complaint! Good value for the repairs and service, and will be taking my cars here ALWAYS!