Oven igniter went bad. Quick communication. I was provided a quote via text. He came out the…read morenext day within the 2 hour window he provided. Fixed the problem for the same price that was quoted. He was in and out in 30 minutes. Will use again in the future!

We are currently renting a townhome. The dishwasher has been secreting this white and black soggy…read moresubstance after every single cycle since the day we moved in. I've cleaned the machine and ran a sanitize cycle multiple times to no avail. After experiencing some respiratory symptoms about a month ago, I decided to switch to washing our dishes by hand while we waited for our landlord to provide a resolution. His suggestion after almost month was to sanitize the dishwasher, but we recognized that this would only maintain the machine and not effectively eliminate the buildup. I turned to Yelp and found Jeremy. I texted him and he responded within less than 15 minutes. He asked for make and model information for the dishwasher. We were able to get an appointment scheduled for 3 days out with less than 30 minutes of interaction via text message. Our appointment was this morning and Jeremy texted me when he was 30 minutes out. He was communicative, prompt, and efficient. He was able to remove the dishwasher door and identify the area that was discharging this mysterious substance. He steam cleaned the area, tested the function of the dishwasher, and put the door back on. His rate was extremely fair and we will be certain to continue to call him for any appliance issues!

They gave me a fair quote and had next day availability. They gave me a 4 hour window on the day…read moreof the install. 3 hours into the window I had not been contacted so I reached out to Jaime. He said he was tied up and couldn't make it. We rescheduled 2 days later. Again he gave me a 4 hour window. The 4 hours came and went. No show... no call. Taking my business somewhere else. Disappointing!

Jaime was very professional, courteous and informative. Would hire him again in a heart beat.read more

I called with an issue regarding my refrigerator water filter assembly. The part was ordered and…read moreSteve came out to install it. When he checked my current filter assembly, he noted a piece of foam that was attached to the bottom that was not supposed to be there. He removed the assembly so he could remove the adhesive foam and everything worked. The part was not needed and I was not charged for it. He was extremely friendly and saved me the cost of an unnecessary part. I will definitely recommend this company!

Home Systems repaired a part on my refrigerator a month ago. The frame around the ice/water…read moredispenser was loose. I asked them to come out and repair it as it didn't appear to be that loose before the repair. They indicated to me that it was in fact broken before, however, they could replace it for $90. I said no thanks, as I didn't want to invest anymore money it. One of the service men proceeded to call me a liar and tell me he didn't appreciate me blaming them for the problem and asked me to never call on them again. When I said I was shocked at his lack of professionalism, he continued to badmouth me until he exited the door. I don't recommend such a hot tempered and unkind service personnel person in your home. There's no excuse for that kind of verbage.

I have a many year old refrigerator that still works fine, except for the ice maker. It likes to…read morefreeze in solid blocks. I checked online and found John. He responded very quickly and came within 48 hours. He proceeded to take my icemaker apart. Within 30 minutes, he had it working better than it has in years. And now, the ice cubes it produces are perfect; they never were before. I would call him in a heart beat if I ever need another appliance repair.

Captain John is terrific. He knows his stuff and is reasonably priced. He worked on a stand-alone…read moreice maker for me.

My washing machine worked intermittently so I called Olympus. This guy came and took my machine…read moreapart, shines his flashlight around and simply, said "there's nothing I can do, your main board is burned out, and they don't make the part anymore." Put it back together and charged me $75 and left. I then found the board Amazon, and replaced it myself.

First visit to repair dishwasher was bumpy, tech put in wrong part and it took 3 days to get the…read moreright piece in. That said, Rafael, the owner, took responsibility and came out with the original tech to correct the issue and seems to have gotten it straightened out. I appreciate his responsiveness and both gentleman were very polite and friendly. I'm hoping the issue (leaking) is not resolved. I did very much appreciate their quick response, both when I first called and in getting the part in/coming out. All's well that ends well.

Timely in scheduling an appointment upon request. The technician who serviced the stovetop was…read morevery knowledgeable, honest and provided additional insights beyond what was asked of the service call. Technician was able to quickly identify and repair the loose line and install a new burner. The technician was also very mindful of costs in proposing solutions to other minor concerns.

Not happy. Unreliable, untrustworthy and high pricing, says one thing and surprises you with…read moreanother.

We scheduled a repair for anytime between 9am-1pm. We were told over the phone would most likely be…read morecloser to 9am which wasn't a problem. I was at work unable to answer my phone and my girlfriend was getting back to the house around 9am. I got a call at 7:38am saying they were 20 mins away, and then another call at 8:45 saying if we didn't answer the door by 9 they would leave. My girlfriend got home at 8:50 and was waiting for them to show up to the door again but they never did! The only part that made us mad was they charged us $130 for a no-show visit a week later. When my girlfriend called after we got charged to try and talk about the situation the man on the phone was very rude and said there's nothing they can do for us. Would not recommend using them if they're going to charge you for not being home outside of the window they tell you they'll arrive!

Called urban and suburban appliance repair and they were out of business. Harford appliance repair…read morebought their telephone number. so they responded to my call. Icemaker broken on refrigerator. They came out ordered a part that was several hundred dollars and subsequently installed-it The icemaker still didn't work. they ordered another part again several hundred dollars. Came out to install the new part and icemaker still didn't work. At that point they told me they couldn't fix it. Fortunately, they did not charge me for the second part or visit. I was out close to $500 and still no icemaker. I do not recommend them.

I called them in a panic because my refrigerator stopped cooling despite the compressor working…read more They were at my house within 15 minutes of my call. Unfortunately, they had to give me the bad news that it was not economically sound to attempt to repair it. I truly appreciated their honesty.

Thank you for being honest and charging me the agreed- upon price....my dryer is now working…read moreperfectly!

top quality and friendly service from katrina & joe and completion at a affordable rate and fixed…read morea: 40 + year old westinghouse dryer....highly recommend !! thank you soooooo much

We needed servicing on our freezer. There was ice on the bottom under the drawer and periodic water…read moreleaks. I emailed from Yelp this morning about 7:15. My reply email from Katrina was at 9:11, where she indicated availability for today if needed. She came up with a good time for the tech to come. He was here by 12:15!!! Bob arrived, took care of our issue and a total of $199.00. We couldn't be happier. It's wonderful to have a go to place when needed in the future. Thanks Katrina and Bob!!

Kaylor fixed my refrigerator and was going to fix my stove but was candid dnd up front with me. He…read moresaid it was cheaper for me to get a new one, even with paying for the service call. Most repairmen would just fix it and charge you. They are quick to respond and their rates are very reasonable. They fixed my refrigerator and I never had any other problems with it. A great company to trust with all your repairs.

From the owner: Kaylor Appliance & Refrigeration Service in Bel Air, MD serves customers.We offer services in…read moreRefrigerating Service & Repair.We specialize in Dishwashers, Dryers, Freezers, Washers, Ranges Ovens Stoves, Refrigerators, Air Conditioners.We accept the following forms of payment: GE.We have been proudly serving the Bel Air, MD area since 1978.