Good, quick service for a good price. We had a problem with our refrigerator, and he was able to…read moreprovide a probably diagnosis over text messaging without needing to come out and charge a service fee. He got the necessary part and came by promptly afterward to install it for a reasonable price. He communicates through text messaging and is usually pretty quick to respond. He also took a look at our dishwasher while he was there and gave an estimate on an issue we were having with that. We will definitely be keeping him in mind for future service calls.

Oven igniter went bad. Quick communication. I was provided a quote via text. He came out the…read morenext day within the 2 hour window he provided. Fixed the problem for the same price that was quoted. He was in and out in 30 minutes. Will use again in the future!

The technician did a great job! Great job done! Quick and efficient, without hassling.read more

They gave me a fair quote and had next day availability. They gave me a 4 hour window on the day…read moreof the install. 3 hours into the window I had not been contacted so I reached out to Jaime. He said he was tied up and couldn't make it. We rescheduled 2 days later. Again he gave me a 4 hour window. The 4 hours came and went. No show... no call. Taking my business somewhere else. Disappointing!

Scheduling was easy with a timely appointment. The owner James Charles came to our home and fixed…read morethe problem with our refrigerator within an hour. He had the part on his truck. We love a quick fix for a very important appliance. James was friendly, courteous and efficient. We always look to do business with reputable, reliable family-owned business that get the job done. Definitely worthy of their 5 Star review. Thank you

I called with an issue regarding my refrigerator water filter assembly. The part was ordered and…read moreSteve came out to install it. When he checked my current filter assembly, he noted a piece of foam that was attached to the bottom that was not supposed to be there. He removed the assembly so he could remove the adhesive foam and everything worked. The part was not needed and I was not charged for it. He was extremely friendly and saved me the cost of an unnecessary part. I will definitely recommend this company!

Called about an ice maker for a Samsung refrigerator and John responded and came the next day…read more All fixed and in and out within a half hour. Reasonable rates 5 stars AAA++*

I have a many year old refrigerator that still works fine, except for the ice maker. It likes to…read morefreeze in solid blocks. I checked online and found John. He responded very quickly and came within 48 hours. He proceeded to take my icemaker apart. Within 30 minutes, he had it working better than it has in years. And now, the ice cubes it produces are perfect; they never were before. I would call him in a heart beat if I ever need another appliance repair.

Very quick response and service available next day . Value of service is good for the costread more

My washing machine worked intermittently so I called Olympus. This guy came and took my machine…read moreapart, shines his flashlight around and simply, said "there's nothing I can do, your main board is burned out, and they don't make the part anymore." Put it back together and charged me $75 and left. I then found the board Amazon, and replaced it myself.

Timely in scheduling an appointment upon request. The technician who serviced the stovetop was…read morevery knowledgeable, honest and provided additional insights beyond what was asked of the service call. Technician was able to quickly identify and repair the loose line and install a new burner. The technician was also very mindful of costs in proposing solutions to other minor concerns.

Not happy. Unreliable, untrustworthy and high pricing, says one thing and surprises you with…read moreanother.

We scheduled a repair for anytime between 9am-1pm. We were told over the phone would most likely be…read morecloser to 9am which wasn't a problem. I was at work unable to answer my phone and my girlfriend was getting back to the house around 9am. I got a call at 7:38am saying they were 20 mins away, and then another call at 8:45 saying if we didn't answer the door by 9 they would leave. My girlfriend got home at 8:50 and was waiting for them to show up to the door again but they never did! The only part that made us mad was they charged us $130 for a no-show visit a week later. When my girlfriend called after we got charged to try and talk about the situation the man on the phone was very rude and said there's nothing they can do for us. Would not recommend using them if they're going to charge you for not being home outside of the window they tell you they'll arrive!

Called urban and suburban appliance repair and they were out of business. Harford appliance repair…read morebought their telephone number. so they responded to my call. Icemaker broken on refrigerator. They came out ordered a part that was several hundred dollars and subsequently installed-it The icemaker still didn't work. they ordered another part again several hundred dollars. Came out to install the new part and icemaker still didn't work. At that point they told me they couldn't fix it. Fortunately, they did not charge me for the second part or visit. I was out close to $500 and still no icemaker. I do not recommend them.

Quick and well prepared. Service on an older oven was completed in a timely manner: servicer was on…read moretime, diagnostic tools were accurate, and the part was on hand. Satisfied with the rapid and friendly service!

I met Kal today when he and his son visited to fix a GE Cafe refrigerator. He's responsive,…read moreknowledgable, professional, and charges fairly for his service. He was able to diagnose the issue over the phone, and suggested pre-ordering the needed part to avoid additional cost for me, and additional time spent for him; it worked out great. I'll definitely reach back out to KZ for appliance repairs and maintenance.

top quality and friendly service from katrina & joe and completion at a affordable rate and fixed…read morea: 40 + year old westinghouse dryer....highly recommend !! thank you soooooo much

We needed servicing on our freezer. There was ice on the bottom under the drawer and periodic water…read moreleaks. I emailed from Yelp this morning about 7:15. My reply email from Katrina was at 9:11, where she indicated availability for today if needed. She came up with a good time for the tech to come. He was here by 12:15!!! Bob arrived, took care of our issue and a total of $199.00. We couldn't be happier. It's wonderful to have a go to place when needed in the future. Thanks Katrina and Bob!!

Kaylor fixed my refrigerator and was going to fix my stove but was candid dnd up front with me. He…read moresaid it was cheaper for me to get a new one, even with paying for the service call. Most repairmen would just fix it and charge you. They are quick to respond and their rates are very reasonable. They fixed my refrigerator and I never had any other problems with it. A great company to trust with all your repairs.

From the owner: Kaylor Appliance & Refrigeration Service in Bel Air, MD serves customers.We offer services in…read moreRefrigerating Service & Repair.We specialize in Dishwashers, Dryers, Freezers, Washers, Ranges Ovens Stoves, Refrigerators, Air Conditioners.We accept the following forms of payment: GE.We have been proudly serving the Bel Air, MD area since 1978.