They gave me a fair quote and had next day availability. They gave me a 4 hour window on the day…read moreof the install. 3 hours into the window I had not been contacted so I reached out to Jaime. He said he was tied up and couldn't make it. We rescheduled 2 days later. Again he gave me a 4 hour window. The 4 hours came and went. No show... no call. Taking my business somewhere else. Disappointing!

Jaime was very professional, courteous and informative. Would hire him again in a heart beat.read more

I have a many year old refrigerator that still works fine, except for the ice maker. It likes to…read morefreeze in solid blocks. I checked online and found John. He responded very quickly and came within 48 hours. He proceeded to take my icemaker apart. Within 30 minutes, he had it working better than it has in years. And now, the ice cubes it produces are perfect; they never were before. I would call him in a heart beat if I ever need another appliance repair.

Captain John is terrific. He knows his stuff and is reasonably priced. He worked on a stand-alone…read moreice maker for me.

Oven igniter went bad. Quick communication. I was provided a quote via text. He came out the…read morenext day within the 2 hour window he provided. Fixed the problem for the same price that was quoted. He was in and out in 30 minutes. Will use again in the future!

We are currently renting a townhome. The dishwasher has been secreting this white and black soggy…read moresubstance after every single cycle since the day we moved in. I've cleaned the machine and ran a sanitize cycle multiple times to no avail. After experiencing some respiratory symptoms about a month ago, I decided to switch to washing our dishes by hand while we waited for our landlord to provide a resolution. His suggestion after almost month was to sanitize the dishwasher, but we recognized that this would only maintain the machine and not effectively eliminate the buildup. I turned to Yelp and found Jeremy. I texted him and he responded within less than 15 minutes. He asked for make and model information for the dishwasher. We were able to get an appointment scheduled for 3 days out with less than 30 minutes of interaction via text message. Our appointment was this morning and Jeremy texted me when he was 30 minutes out. He was communicative, prompt, and efficient. He was able to remove the dishwasher door and identify the area that was discharging this mysterious substance. He steam cleaned the area, tested the function of the dishwasher, and put the door back on. His rate was extremely fair and we will be certain to continue to call him for any appliance issues!

top quality and friendly service from katrina & joe and completion at a affordable rate and fixed…read morea: 40 + year old westinghouse dryer....highly recommend !! thank you soooooo much

We needed servicing on our freezer. There was ice on the bottom under the drawer and periodic water…read moreleaks. I emailed from Yelp this morning about 7:15. My reply email from Katrina was at 9:11, where she indicated availability for today if needed. She came up with a good time for the tech to come. He was here by 12:15!!! Bob arrived, took care of our issue and a total of $199.00. We couldn't be happier. It's wonderful to have a go to place when needed in the future. Thanks Katrina and Bob!!

My washing machine worked intermittently so I called Olympus. This guy came and took my machine…read moreapart, shines his flashlight around and simply, said "there's nothing I can do, your main board is burned out, and they don't make the part anymore." Put it back together and charged me $75 and left. I then found the board Amazon, and replaced it myself.

First visit to repair dishwasher was bumpy, tech put in wrong part and it took 3 days to get the…read moreright piece in. That said, Rafael, the owner, took responsibility and came out with the original tech to correct the issue and seems to have gotten it straightened out. I appreciate his responsiveness and both gentleman were very polite and friendly. I'm hoping the issue (leaking) is not resolved. I did very much appreciate their quick response, both when I first called and in getting the part in/coming out. All's well that ends well.

I called them in a panic because my refrigerator stopped cooling despite the compressor working…read more They were at my house within 15 minutes of my call. Unfortunately, they had to give me the bad news that it was not economically sound to attempt to repair it. I truly appreciated their honesty.

Thank you for being honest and charging me the agreed- upon price....my dryer is now working…read moreperfectly!

Well now on visit number 4 to replace the inside motor. Now they tell me I'm going to need more…read moreparts (Things that were working before they came) I think it is time to go to the Better Business Bureau and maybe the Attorney General for MD. Let's see how it works out today and will update later on. Now they want another $190 to fix something that was not broken to begin with. (But is now) - Filed complaint with Better Business

They are amazing! Been using them for over 15 years and they have saved me a bundle because they…read moreare able to fix anything! Reasonable prices, prompt service, and friendly and knowledgeable techs. My entire family uses them, and I have recommended them to many friends and neighbors and nothing but positive feedback! Great local company and I respect them, they are honest and will tell you when an appliance just is beyond repair. So grateful for all the work they have done on my many appliances, hvac as well as on our rental property. A-Team Rocks!

These good folks sold me a fabulous pet pro washing machine. It holds about double what our old one…read moredid, has been completely refurbished and works wonderfully. They get to know what your needs are and make appropriate recommendations based on those. We are so happy with their service and the quality of their appliances. Olympus appliances offers fabulous value and excellent price.

Honest and realizable. Used them before. Will again. Hard to schedule though, they stay busyread more

We rely on Reid Raker for all our appliance needs, dishwasher, washing machine, drier and... I…read moresuppoe there are other things they can fix. Reid arrives on time, and in every instance has fixed what was broken perfectly. Not only that he takes time to chat with my 80 year old husband!

I called regarding a high efficiency (he) washing machine problem involving a "SUd" error message…read more(soap). Raker reached out and talked me through a checkout process, and then discussed potential causes for what was going on with my washer. They were professional, timely, and customer service oriented. In the end, Raker did not need to come out to my house saving me time and money. It means a lot when a diagnosis can be done over the phone and doesn't require a house call or a service charge. Very Professional... I'll be reaching out to them in the future for all my appliance service needs.