John, the mechanic at this location, demonstrates exceptional kindness. He provided me with…read moreassistance today regarding my issues, going above and beyond to ensure I received all necessary information to resolve them. Thank You!

This location sets the standard! Excellent communication, explanations, and overall experience!…read moreThere's an indoor kid area which was an OUTSTANDING surprise! The boys loved it!

Fantastic customer service, straight forward diagnosis and pricing. Quick turn around, tidy well…read moreran shop.

Complaint regarding multiple service issues I have experienced at several of your locations over…read morethe past several years. These issues involve improper repairs, installation of incorrect parts, inadequate inspections, and a failure to properly disclose the terms and conditions of a Tire Protection Plan that I purchased. Collectively, these incidents have caused unnecessary expenses, vehicle safety concerns, and a significant loss of confidence in your company. Nissan 350Z - Incorrect Battery Installation In 2022, I brought my Nissan 350Z to your Ogeechee Road location for a battery replacement. Over the past several years, I experienced recurring issues with the vehicle failing to hold a charge. Recently, I took the vehicle to Advance Auto Parts to determine the cause of the problem. I was informed that the battery installed by your shop was the wrong size for my vehicle. I was also advised that a screw had been used to hold the battery in place rather than installing the proper battery and securing it correctly. For nearly four years, I unknowingly operated my vehicle with an incorrectly sized battery. Had the proper battery been installed initially, I could have avoided years of charging issues and frustration. This situation raises serious concerns regarding the quality of workmanship performed on my vehicle. Lexus IS 200t - Service History On June 3, 2025, I paid $78.78 for a Level 1 Diagnostic Service and shop supplies. On June 4, 2025, I paid $832.73 for a rear wheel bearing repair, including labor to remove and replace one wheel bearing. On June 6, 2025, I visited your Richmond Hill location and paid $1,127.95 for the purchase and installation of four Michelin Pilot Sport tires, an alignment, Tire Protection Plan, and related services. Incorrect Tire Installation In September 2025, I brought my Lexus IS 200t to your Pooler location because the vehicle was making noise while braking. During that visit, I paid $391.88 for a Front Premium Brake Service, front brake pads, oil change, vehicle inspection, and related services. During the inspection, I was informed that the two rear tires installed by your Richmond Hill location were the wrong size for my vehicle. I was also advised that my vehicle is designed with a staggered tire setup and that tire rotations could not be performed in the traditional manner due to the vehicle's design. As a result, I was required to return to the Richmond Hill location, where two rear tires were replaced with the correct size tires. I find it extremely concerning that a professional tire shop installed incorrect tire sizes on my vehicle and that the error was not discovered until months later by another location within the same company. Customers should be able to trust that tires are installed according to manufacturer specifications. Tire Protection Plan Concerns My primary concern involves the Tire Protection Plan that I purchased at the time the tires were installed. On June 23, 2026, my rear passenger tire blew out. When I brought the vehicle in for service, I was advised that the tire may have failed due to low air pressure. Because I had purchased the Tire Protection Plan, I expected the damaged tire to be covered. Instead, I was informed that I would need to pay approximately $360 for a replacement tire. I was then told that coverage was being denied because I had not rotated my tires every 5,000 miles. This was the first time I had ever been informed of such a requirement. At no point during the tire purchase was I: * Provided written documentation explaining the Tire Protection Plan. * Given a copy of the terms and conditions. * Advised that tire rotations every 5,000 miles were required to maintain coverage. * Informed that failure to meet this requirement could result in denial of coverage. * Provided any written maintenance schedule or requirements associated with the plan. What makes this situation even more troubling is that your own Pooler location informed me in September 2025 that my vehicle has a staggered tire setup and that tire rotations could not be performed in the normal manner. Additionally, your company had previously installed incorrect tire sizes on my vehicle. Given these circumstances, it is unreasonable to deny coverage based on a maintenance requirement that was never disclosed and may not have been applicable in the traditional sense to my vehicle configuration. Had I been informed of these requirements at the time of purchase, I would have ensured that any required maintenance was documented and completed. Pattern of Service and Communication Failures Unfortunately, this is not an isolated incident. There appears to be a pattern of service and communication failures, including: * Installation of an incorrect battery in my Nissan 350Z that remained undiscovered for nearly four years. * Installation of incorrect tire sizes on my Lexus IS 200t. * Failure to properly disclose Tire Protection Plan requirements.

They are very upfront, honest and give you straightforward feedback. They are all so kind.read more

Great experience! Jonny was so helpful and transparent! I never felt like I was being upsold or…read moretaken advantage of, which I can't say for every car shop! Thanks so much

I wasn't very impressed Being as you stay in your car you…read morecan watch whats going on and the service list said they did all these things which they didn't. I asked twice for wipers and never got them .i asked if they had Mobil 1 synthetic and was told they dont use it anymore but when i was sitting in the bay i saw it on the shelf . I wouldn't recommend them myself

Amazing service!!!! I went to another location and did not have the best experience. I paid for an…read moreoil change and a radiator flush but it was done incorrectly. These guys at this location saw that it was done incorrect and did the service for me complimentary. I actually thought I was missing charged and they took the time to explain my charges. I really appreciate Demetrius and the rest of those guys for the amazing service

Moved to the area a week ago. I had car trouble today on the way from work. I called and they got…read moremy car in within 30 minutes. The staff was the friendliest I have experienced in my life. Very knowledgeable about vehicles of all makes and models. I will be getting my maintenance done here from now on. What an experience. They charge a fair price and perform the work that is needed or requested. There wasn't the hard sell moment about air filters or windshield wipers. I would just like to say thank you for making my day easier and it is something I won't forget.

I was on the road hauling horses north and the alternator on my truck went out. Billy and his team…read moregot my truck sorted, and had me back on the road in no time at all. These are people who are honest and care about the work they do, I would highly recommend.

Would rate 0 stars if possible…read more my serpentine belt snapped last night. my car got towed to midas after close. i called this morning and asked for a price. i was told when they looked at it they would call with a price. after 5 hours i called them and they told me the work was already done and i was ready for pickup and i owed them $182... for a $15 part and a 20 minute job. I understand markup everyone needs to make money, but $81 for a serp belt??? I price matched the same belt for $16 thats straight up robery. Now i understand your huge "we do not install customer supplied parts" sign... when i went for pickup i asked why the work was done without my ok, and without calling me beforehand. the guy at the counter, without making eye contact said, "i don't know... must have been a miscommunication"... no apology or anything... i get the keys back, and the check engine light is still on. i go back inside to tell them and im told "yeah of course its still on. we didnt plug it in. wait, this didnt happen when the belt broke. did it?" after i looked at him for a minute, trying to fathom the question... he pulls the car back in, finally get the light off. then the "change oil soon" light was still on after they had just done it and i specifically asked them to turn it off. after 3 employees, and 5 attempts, it finally got it off. y'all scammed me good this time, but this will be the last time i go there. i will never recommend anyone to use you. Update: i posted this same review on google, for some reason i cant post again there. They responded to my comment and then deleted their response???

The brakes installed in my car were done incorrectly - they forgot a bolt. I paid for a service…read morethat ended up leaving me scared to drive my car because grinding noises were happening as I trying to stop. I called and told them I would have it repaired else where, and received no apologies and had to even go back and forth about them even paying for the repair. Didn't offer a refund for the faulty job that was dangerous, I understand mistakes happen but it shows what type of business a place is if they treat customers like this.

Been going to Prewitts for over 15 years. Reliable, trustworthy, experienced and reasonable.read more

Honest wonderful people! Been servicing our old and new cars and trucks for 30 years!read more

I took my 2010 grand sport corvette in to have the transmission oil replaced and to have the car…read moreleveled since the front end was way too low and the car didn't even rest even on all fours. Original estimate was $450. Final estimate turned into $3400. It turned out I had a broken rear leaf spring. It took 2 months to get my car back. If you want a garage that rarely answers the phone or does not return phone calls, even before I ever brought my car in, than this would be the place to take your car. Grant it that it took 3 weeks for my part to get in, but they had no reason to work on my car for 5 weeks. I was berated by the owner for calling all the time and told, "it's not going to get the car fixed any quicker by constantly calling us. It turns out they only use cell phones to track your phone calls coming in and just ignore customers that have their cars in the shop. When I took my corvette into the show, they located a transmission oil leak in one of the lines close to the transmission intercooler. But the leak is so slow that it doesn't even drip from the car at all. So I will not worry about it until it actually starts to show some leakage on the garage floor. So I will not waste money on fixing this $800 repair. They also sent me an email to replace the front spring after they already took it apart and never fixed it. And they did not raise the front end enough and neither did they make it level like I asked for it. So they want me to fix things that don't need to be fixed, and they took 2 months to do a half ass job on what I already asked to be fixed. Never again will I take my car to those idiots I did not even respond to their email, they are not worth my time to even do that

I recently bought my car into RPM, after using them previously and as usual it went great. They…read morealways give me a fair estimate and never try to find a ton of unnecessary things I don't need repaired. They are always fast, honest and provide really great customer service!

Fast service, polite and efficient workers, great service overall. Highly recommend. The manager…read moremakes sure they get everyone in the order they showed up and they get you done as fast as possible.

Went to Take 5 and waited like 35 mins and the car in front of me was finishing but because another…read morecar was there before me they told me I needed to switch with him so I decided to leave. Very unprofessional!

I needed my right axle, both front shocks, transmission/engine mount, transmission seal, starter…read moreand radiator fan replaced. After getting my shocks replaced I started hearing a noise coming from the right front tire, I brought this up two or three times to the mechanics, well he didn't actually inspect anything just drove it around, then told me the shocks were settling, which I did not believe was accurate. Finally yesterday afternoon I took it and got an inspection done at Firestone and the mechanic at Firestone indicated they did not think the transmission mount was replaced or the other strut was replaced either and he did not push my axle in all the way. Firestone told me my car is extremely unsafe and to be very careful when taking right turns. I sent the reports over to the mechanics to which he initially would not address the issues. Please avoid! I paid for services that were not completed. The mechanic in question was Yandres. Now mind you, they did finally come out and fix the issues but it was only after I threatened legal action. Seems to me like the mechanic was pocketing my money and not replacing parts. It never should have gotten to this point, they should've done what they needed to do and it would've been fine.

I am sad to report this final update. A week or so after the work was done, I began to hear a…read moremetal rattle when the vehicle was first started in the morning. I would hear the rattling for a few minutes till the vehicle warmed up, then it went away. The 2nd time it happened, the transmission had difficulty leaving park and going into reverse. I called the Lincoln dealership in Savannah as the owner of this mobile service made it clear, he was not interested in continuing our relationship based on previous interaction. JC Lewis Lincoln said the transmission was 2 QUARTS LOW on transmission fluid and that the procedure for post startup and lubricating the planetary gears didn't seem to be followed, which I can confirm, the vehicle was NOT driven per the Lincoln dealership requirements. It is now obvious to me, that the Lincoln Procedure for transmission fluid flush was NOT followed and it is probable that the tech did not know what was required and by extension is NOT CERTIFIED to work on a Lincoln. I am fortunate to catch this HUGE and unacceptable mistake and have it rectified before severe consequences. CAUTION: BUYER BEWARE.