Today I was out of state and my change oil light came on so I drove into Express Oil Change to take…read morecare of the problem quickly. There were a few cars ahead of me, but I was quickly greeted by an employee and my info was taken. Once I was in the garage my oil was changed and car vitals inspected in less than ten minutes as advertised. They do their job fast, just be prepared to wait for a few cars ahead of you!

Ahhmazzinnng !!!!! All these guys are sweet, helpful &…read moreknowledgeable of my Ram Solis Pocket camper van. Thanx guys.

Hi Everyone, Many of…read moreus love getting an alignment on our cars, right? Our automobiles feel much smoother when driving, we feel more comfortable as our glide ride supports us, and keeps us, and everyone around us safe. Our new tires, last much longer, if we exercise the efficiency side of our brains, and get an alignment every 6000 miles. We get to feel good about doing the right thing helping to extend the life of our automobiles especially in our area when the distances may be short, or long depending upon our wants or needs. We don't have to fret about the weather because "we got our shit together!" Yea, one for the good guys. But where to go to get this marvelous feeling? All Pro Tire Pros (The shop that is so professional, they had to list it twice in their name, lol. There has got to be a reason, but why, I have no idea, so ask as you'll have about 45 minutes waiting for you alignment to be done), were they provided you excellent work at a reasonable price. Justin did a great job as I watched him work the phone, calling customers back with a happy and pheasant demeanor letting one know, they can get the part they needed, another, after first calling the mechanic he was going to recommend to them to confirm he wanted the job, that while All Pro Tire Pros could not help them, Justin could recommended a mechanic and a solution, that would handle the problem for them, and finally, sadly another customer that they could not help but recommended the "dreaded" dealer (not mine of course, I'm ok, lol) as their only option. I got to experience GREAT customer service, live and in color! Yea, it's always the little things that mean so much to many of us. You want service? Instead of dealing with a call center in India, or the Philippines where an English speaking name is used to mask their identity so they can tell you "no", over and over again. Yea, it's like that! Then take your ride to All Pro Tire Pros in Bluffton for tires, an alignment, or just about any other mechanical issue your transportation poses because then can feel the satisfaction, and enjoyment of feeling like a valued customer. Now, you just can't get that everywhere! Take a minute, and think about that next communication with that out of country call center representative. Now you can smile, and feel good that you don't live in that country. Enjoy, you'll live longer!

I cannot say enough good words about All Pro Tire Pros. I needed to have my tire plugged as I was…read moretraveling out the following morning. When no other tire company in the area could fit me into their schedule, All Pro Tire Pros did their best to squeeze me in and get me back on the road. Highly highly recommend.

I was desperate and needed my car fixed quick. He came over a couple hours later and fixed my…read moreSubaru on a Sunday! He is fair on his prices and is very professional.

Shae is quick to respond and reasonable in his pricing. I needed rotors and pads replaced on truck.read more

I commented a year ago and here I am to say.. always a GREAT experience coming here.. I kinda look…read moreat the bad comments on here and wonder if they really came to this location. I literally always have such a good time when I come here. The employees are always knowledgeable always a fun time and extremely professional. Thanks again always ..

Horrible experience. oil change was quick but someone didn't do something right!! Oil is pouring…read moreout of my car and it will not operate. Waiting on the phone for 30 mins. currently. Their AI phone service is totally annoying. My car needs to be towed back to the Beaufort location. And NOW I just got cut off from the line. THE MANGER DYLAN OR SOMEONE NEEDS TO ADDRESS THIS ASAP. extremely frustrating!!!! DO NOT GO THERE.

Bait and switch. I shopped online for tires that would fit…read moremy car. Online it said there were "entry" level tires for $68 each...but didn't tell me what brand. I added the $25/tire installation and computer alignment, but I was only directed to schedule an installation not make a payment. I scheduled the install for just 2 tires (since the Bluffton store didn't have all 4) and when I got there, the very nice employees at the service desk let me know that the price for the cheapest tire they have at the store was $125 each. One of them mentioned that this was an issue with another customer recently. Why is the website saying there are $68 tires if there aren't?

Traveling I picked up a puncher in my tire. It being a weekend I make sure to make an appointment…read more Got to this NTB and they said it should not be long. With a simple fix as this that made sense. 2.5hrs later I finally got my tire plugged. To have to wait this long with an appointment is ridiculous. Do not recommend! While I appreciate the apology from the owner and I do not want to be mean but the "hollow" response of let us know more about the experience is just marketing. The fact is I clearly stated what the issue was and honoring appointments was the solve...what more do you need to know. The other fact is your business has 3.0 stars indicating consistent issues. You need to focus on understanding root causes of failures in your business not just worrying about responding to reviews. You responding does not solve the issues in your business. Again, I hate being harsh but there are issues you need to solve.

Beachside Tire and Auto saved our HHI vacation!…read more I just found a pen from Beachside Tire and Auto and recall the great service we got there one summer. We traveled from Missouri to enjoy a family vacation on the beach in Hilton Head Island, one of our favorite getaways. On the 2-day drive there, my Avalanche was making a wheezing noise that could be heard when I accelerated. The last thing you want is car trouble when you're on vacation! We made it to Hilton Head Island on Saturday and I looked in the phone book for someone who could fix a car. The dealerships were all closed and somehow I found an ad for Beachside Auto and Tire. I took it by and they were very accommodating, even giving me a loaner car... A red Volkswagen bug named Herbie... without signing a single piece of paper I recall. They said go and enjoy your vacation and they would give me a call when it's ready. A bad U joint. Later that day I got a call. It was fixed for an extremely reasonable sum of money and the loaner car was just part of the deal. I just found a pen from Beachside Tire and Auto in a drawer and thought I would post this review. Thank you for saving our vacation! I still remember how great you guys were!

Minus 2 stars. Say they won't work on older than 05 sight unseen. Weak. Shop and reception look a…read morebit too clean - like a shop that rips people off.

Great service. Very helpful and explaining everything to me. I will definitely come back thank you.read more

Rep, came with my bill and I had to TELL HIM THEY DIDN'T CHWCK THE AIR IN MY TIRES!!…read moreThat is very important to do and is part of the process. I even told him before they started that I was moving here and looking for a oil change shop, you would think they would have treated me better