Giving 2 stars because they were on time. They charged me $150 for a studio (430 square feet) "deep cleaning" which they promised would "clean the interiors of the entire kitchen as well". She was done in 1.25 hours and I came back to basically the same apartment...my bathroom was dirty when I left and she did a great job cleaning the tub but otherwise the worst service I have ever experienced. The vacuum was not used...nothing was dusted. Everything on the counters and ledges (which was not a lot) were not moved (or wiped down), the cabinets were not open or touched and nothing was vacuumed. This was the worst cleaning I've ever gotten and most expensive. See pics. I texted Alexandra the pictures that clearly delivered and she said she couldn't see them. She gave me $50 back of the $150. The cleaning wasn't even worth $50. Very disappointed as I only treat myself to a "deep" cleaning once every 3 months and I myself could have done more. read more

The beat cleaning service ever!!! if I could give 10 stars I would! Goes above and beyond and will make your home beautiful! read more

I have been a client for 2 years. I use the service for deap cleaning few times a year. They always do a great job. Last time they ware able to accomodate me on very short notice when my mother in law called with the news that she is comming to see the kids. Thanks to them the house, toys and kitchen looked spotless, windows sparkly clean. As a working parents we are trying to keep up with the chores but things get overlooked. It is such a great filing to know that we can have this service when needed. In addition the workers are going above and beyond to make you comfortable about having stranger in the house. Love them, definitely recommended read more

I have been using this service for a few months now and I look forward to coming home after the cleanings to a perfectly clean apartment. I love the attention to detail and the thorough clean every time. My home is always not only spotless, but organized! Sometimes I struggle to find the best place to store things but I always come home to some new solution! I highly recommend read more

Alexandra Cleaning was excellent. Left the kitchen and bathroom clean and organized. We scheduled the cleaning via email. The response was prompt and they were able to do the work within a couple of days of my first email. Will definitely hire them again. read more

I used Alexandra for the first time today and I am 100% satisfied with the job she did. She is super thorough and left no stone unturned. She even organized my kitchen drawers more efficiently than I thought I did. I look forward to having her come back on a recurring basis. read more

I have been using Alexandra Cleaning Service for over 3 years now and couldn't be happier. They really take the time to not only clean and tidy but also organize closets, drawers, medicine cabinets etc as well as water my plants and garden. Great attention to detail, professional and always makes a really good bed :) read more

Alexandra cleaning team is the best ever! Our cleaner, Jagoda is meticulous, thorough and leaves everything spotless! She even gifted us a beautiful new bath mat! Plus their prices can't be beat. read more

My partner and I have been using Alexandra Cleaning for over two years and we are very happy with their services. We found out about them through a friend who has been using them for over five years. Jagoda is so sweet and leaves the house looking absolutely spotless. Organizes and cleans from top to bottom. I always feel good leaving our apartment in her hands, and coming back is always a pleasure. Highly recommend. read more

Honestly, I was expecting a stellar cleaning job because of all these five-star reviews. (Reminder to self: always be skeptical of too many five-star reviews.) At first glance, it did seem like Alexandra did a great job. She left my apartment looking clean and tidy. At second glance, however...she had rearranged all of the items in my kitchen cabinets and drawers in ways that didn't seem to make sense (e.g. rolling up my placemats and moving them into a drawer alongside my baking sheets..), while leaving all of my tupperware/containers disorganized, with mismatched lids, etc. It seemed that she reorganized things to her liking over actually cleaning--the rims of the cabinet doors and microwave were still fingerprinted and dusty. She also put items in my dishwasher that were clearly non-dishwasher safe (i.e. handmade ceramic mugs clearly labeled "hand wash only"). Ultimately, it felt like the kind of cleaning job you would do so that the place LOOKS clean, without actually being that clean--shoving items into drawers, wherever they fit--and I found the reorganization of my items without permission rude and frustrating. read more

Jagoda is hands down the best. She is meticulous, organized, and efficient. And incredibly kind. She helps you stay organized and every time I come home I think "Why didn't I think of that!?" read more

Alexandra and Eva came to our place for the first time today and they were amazing! They went above and beyond to leave our apartment in great shape. They not only cleaned the obvious, but moved things around and cleaned underneath/behind, organized shelves and fridge. They were also very nice and courteous! We're looking forward to having any of them come regularly. read more

Over the years in NYC, I have used many, many cleaners and hands down the best experience I have had is with Alexandra Inc. My apartment was transformed from a chaotic mess to a beautiful, spotless sanctuary. The level of care, detail, thoroughness and professionalism is extraordinary. All surfaces, drawers, cupboards were cleaned and re-organized. I honestly couldn't be happier and am very grateful to have Alexandra Inc in my life! Thank you Alexandra Inc for all the incredible work that you do!!! read more

I was so excited to have my apartment cleaned and unfortunately this turned into a really terrible experience for me. Alexandra and one of her employees came to clean; I met them at my apartment and stayed for the first 45-60 minutes, but all seemed well so I let them do their thing and left. (My mistake, of course.) I came home that night to find that almost literally everything I owned had been reorganized. They removed all books and trinkets from my bookshelves and didn't even try to put them back where they came from. They moved around all of the plants on my window ledges. Everything in my kitchen cabinets. They even unfolded and refolded all of my hand towels (I fold them lengthwise first so I only have to unfold once to throw them over the towel bar). They removed the sink strainer from my kitchen sink and I found it in the cabinet under my bathroom sink. Moved the soap holder I was using in the kitchen to allow my dish sponge dry out into the shower (where there was already a soap holder...). The bookcases were sort of heartbreaking for me because everything had been really intentionally placed; everything else was the sort of thing that wouldn't have mattered had it been one or two, but it was honestly everything -- it's been two weeks and I'm still finding things out of place. And as a last kick in the stomach, the remote for my fan (which attaches magnetically to the top of it -- there's inherently no better place for it) was moved, and I still haven't been able to find it, so just spent $32 on a replacement. Mysteriously, despite everything being moved, the cleaning wasn't even that great. They seemed to have not actually used soap when mopping my floors (I'm not totally sure they actually mopped at all -- the mop was dry when I got home), as my feet got just as dirty walking around barefoot in the following days as it did before they were there. Some of the bookshelves that had clearly been emptied weren't actually dusted. It was definitely cleaner than it was before they came, but not as pristine as it's been with prior cleaners. Ultimately it was extremely frustrating for me to have to RE-reorganize everything I owned when I've been living with my stuff for a long time and liked where it was. I don't think I should have had to think to proactively tell them that. If it doesn't really matter to you where your things live in your space, I think they'd be perfectly fine. If it does, I'd recommend finding someone else. read more

Tried for the first time a few weeks ago, and will be sticking with her from here on out. Went above and beyond what any other cleaning company had done in the past for me. My place never felt cleaner or more organized. Looking forward to having a new and dependable cleaner I can count on. read more

Highly recommend Jagoda! She is absolutely amazing! She turns your house into a clean and organized place! Takes her own initiative, no need to say anything! read more

Thank you girls for Your help, you saved my life. I've got someone else before BUT I did not see the difference,now I know what I paid for.Thank you for your honesty,work, professionalism and a lot of smile. 110% RECOMMEND read more

I've been using Alexandra cleaning for about a year and a half now, and I couldn't be happier with the service and quality of the cleaning. Every time I get it, I cannot wait to see my apartment afterwards, because it looks AMAZING. They really go the extra mile to clean every single nook and cranny, and nothing feels better than walking into your spiffy new apartment after they are done. Their availability is also great, with them usually coming a day or two after i request. HIGHLY RECOMMEND read more

Alexandra came and did a VERY thorough cleaning for me before my wedding. I loved her work! I am reserving the fifth star, however, because she did laundry (yay) and dried all my work pants in the dyer, which shrank them (yikes). So I recommend using her, but giving laundry instructions before you leave. read more

We have been contracting Alexandra cleaning for about 6 months, on a weekly basis for our one bedroom apt. We are a family with two little children. Our home is a mess. Alexandra cleaning is outstanding! The team is very professional, always on time. The cleaning is impeccable. She goes beyond her duty, for example, in organizing our kids toys, or our bathroom amenities, or folding our clothes nicely organizing our closets, basically she has become indispensable in "running" our family life! When I come back from work, our home smell good, the mess is gone - we are all calmer - I am not sure why I waited so long to hire a cleaning service but I am so glad I did - and most importantly - so happy to have found them! read more

Have been using this cleaning service for a long time now and there is nobody better. Jagoda always takes extra care to surprise me with something when I get home in the best of ways- from a fully organized linen closet to the most beautifully made bed, she really cares so much about her work and our home. I literally can't wait to come home after she's here to enjoy my clean and well organized apartment. Always a wonderful experience and can't recommend enough. read more

Great service! They come to my 1 bedroom apartment every week, always leave the place spotless. They always do something extra even if I dont ask for it. Highly recommended! read more

The best $150 I've ever spent. When I moved into my new apartment it was a disaster, now it's beautiful!

WOW! I took a chance and it paid off! Looked for a couple of days at the reviews on yelp for cleaning services to help with our 1700 sq ft apartment post renovation. Wanted a great deal done -- walls, lights, windows/screens -- and got estimates as high as $1400 (from a 5-star reviewed service on yelp). I called Thomas as Alexandra just on a whim...and was immediately impressed with his calm, assuring demeanor. I could not have been more right in following my gut instinct and going with Thomas and his team. I returned to the apartment after a business trip -- they came while I was away -- and i was simply blown away. The windows were perfect, every detail handled, and all for $350 which was the high end of his estimate. I believe that was for 2 cleaners for 8+ hours with them bringing all the equipment they needed -- ladder, vacuum, etc. If you want a job well done, if you want to feel at ease knowing that what you're promised will be done, if you want to pay a great price, and if you want to work with a nice guy...call Thomas at Alexandra Cleaning. I promise you will not be disappointed if you get the same level of service that I did. Again....WOW! read more

This cleaning service is easy and reliable. Jadwiga is the absolute best :) She comes in cleans up the entire apt in 3 hours and it is spotless! Love this service. read more