He cares. He respects his patients as people. And he's a very good doctor…read more I have a unique combination of medical issues and can't get care in my city (Las Vegas.) I travel to see Dr. Nguyen because he is willing to help me, whilst local urologists have said nothing can be done. The staff are always friendly and when they say they'll get back to me, they do! That's a rarity in itself! As I use a wheelchair, it's a little bit harder to get there from Vegas, but I do because he's such a good doctor.

The TELEHEALTH appointment my dad had was scheduled for 9:20AM. Currently it is 10:15AM and the Dr…read more has not made an appearance. This appointment has been scheduled for over a month. I understand that doctors run behind, but this long? This is ridiculous and unprofessional. You have people here waiting for results to vital exams and we're just dealt with as another number. Unbelievable. Do better.

I had a great experience with Dr Ebrahimi. He was professional, knowledgeable, and made me feel…read morecomfortable throughout the whole process. My surgery went well, and I'm very thankful for his care and attention. I highly recommend him.

My lab result was ready since two months ago , however I don't get any. All from office ,so I…read morecalled to schedule an appointment. This time, the staff transferred me to the office manager, Monika, who was just as rude as she was during my previous interaction. I asked for her name three times and didn't get any responses before she hang up on me . She told me that I shouldn't expect to see the specialist because the doctor only sees cancer patients, and that I would be seeing the nurse practitioner who relying on her paper notes and google when visiting a patient . At least this time they were honest and informed that I would be seeing the nurse practitioner instead of the specialist, even though the insurance get billed with specialist rate . This whole experience has been very disappointing and unprofessional , lack of compassion waste of patient time and insurance resources . Hope they will have more professional office manager to deal with patient .

I am incredibly grateful to have found Dr. Justin Houman. After nearly 20 years of recurring…read moretesticular pain and consultations with multiple urologists, I discovered him through extensive research. I ultimately traveled from the East Coast to California specifically to be evaluated by him, and I am very thankful that I made that decision. From the moment I walked into the office, I felt comfortable, respected, and genuinely cared for. Having an all-male staff also made it easier to discuss such personal and sensitive concerns. They easily understood my issue and I appreciated the privacy, professionalism, and dignity I experienced throughout my visit. Dr. Houman is exceptionally knowledgeable, professional, and compassionate. He took the time to truly listen to my concerns and experiences, explained everything clearly, and answered all of my questions without ever making me feel rushed or dismissed. I also appreciated having ultrasound capabilities available in the office, which made the evaluation convenient and efficient. What stood out to me most was the combination of excellent medical care and a welcoming, respectful environment. After dealing with this issue for so many years, it meant a great deal to finally have a physician who took the time to listen carefully and provide thoughtful care. I am extremely grateful for the care I received from Dr. Houman and his entire team. I would sincerely recommend him to anyone looking for a skilled, compassionate, respectful, and trustworthy urologist. Traveling across the country to see him was absolutely worthwhile, and I will continue to see him for my future urological needs.

My first time seeing Dr. Houman and I had a pleasant experience. I was taken in on time. The…read moreoffice was clean. The staff were polite and accommodating. Dr. Houman listened to my concerns and recommended a few things I can do to resolve the situation. I highly recommend him.

If I could give this hospital zero stars, I would. I honestly don't know who is managing the place…read more While the medical service itself was excellent, the way security operates is deeply concerning--they seem to have more authority than the hospital's own CEO, Kerry Heinrich. Upon admission, we were provided with the hospital's rules and policies, signed all the paperwork, and clearly understood the disclaimers (e.g., personal responsibility for belongings, falls, etc.). After our baby was born, everything went well until the second night. I had to leave for work and asked my mother to stay with my wife and the baby. At that point, security--specifically the third-party company Allied Universal--insisted that I was not allowed to leave because, as the father, it was "hospital policy" that I remain onsite. When I asked to see this policy in writing, both the supervisor, Chris, and another security officer, Emanuel, refused to provide any documentation. They simply repeated that this was a "private hospital with private policies." This was never part of the paperwork we signed nor anything disclosed upfront. The situation escalated when a security officer, who claimed to have created this rule, became upset after I challenged her about it. Emanuel later accused me of insulting her, but my frustration came only from being denied transparency about a supposed policy that does not exist in writing. Mr. Heinrich, if you wish to maintain this hospital's reputation, I strongly urge you to review the conduct of your contracted security company. As it stands, they appear to exercise unchecked authority that undermines both patient experience and trust in hospital leadership. Thank you.

Dr. Behdin explains hernia procedure from beginning to the end. Her skill and expertise is above…read moreall other. Her staff and office is professional and listens to your concerns and needs. Glendale Adventist staff are very professional and could not have been nicer during my out patient surgury. Thank you, Thank you, Thank you. HLara

Great people who know what they're doing and actually seem to enjoy their work. They were…read more recommended by my primary care doctor. I liked Dr. Goldenberg and have mostly been working with the P.A. Sarah Collins. She's been very proactive with my treatment with great support from Kris and Michael and the rest of the team. The office is in the medical building in front of VHH hospital.

Superb practice in a superb system. USC Keck does it right -- quality of doctors and staff,…read morepatient portals and communication, and a pervasive "bring us your toughest challenges" mentality -- and that makes ALL the difference to this (challenging!) patient. Special shout-out to Dr Samplaski, who wouldn't accept anything less than a solution.

Dr. Norian is the best! He has great bedside manner, very informative and very compassionate.read more

The doctor himself is great but his staff are so rude. The person answering the phone hung up on me…read moreinstead of putting me on hold. Called back because wtf. Then ends the call by saying I shouldn't keep calling and hanging up. So incredibly unprofessional. If you're gonna hang up on me, I'm gonna call again. The nerve.

Hands down one of the best doctors. I had an excellent with Dr. Armen Boghossian and the entire…read morestaff. I have had multiple surgeries and all of them would amazing outcomes. He's so easy-going down to earth. He takes his time to listen and answer any questions. I highly recommend Dr. Boghossian to anyone looking for a compassionate, knowledgeable, and trustworthy urologist. I'm very grateful for the excellent care I received and would definitely give this office 5 stars!

Dr was very nice the first visit, then everything went downhill after that. They never answer their…read morephones (over 1 hour on hold). They scheduled me for surgery and no one called from the office prior to the surgery to give any instructions. I had to call wait 1 hour on hold then they told me to arrive 5-10 minutes prior. I arrived 10 minutes prior and the office was closed, lights were off. After trying to reach the office and paging the doctor with an emergency, they finally realized i was 20 minutes late because I found another location on google maps and thought maybe I came to the wrong office. They told me to wait outside someone would have opened the door but now its too late. I told them I tried calling and it was an answering service. Their response? "You think Im going to keep the office open 24 hours for you?" Very poor communication, very poor service. The lady working in the front office has a very bad attitude. And if they are in the wrong they will gaslight you to the max with the worst attitude. Stay away, find another office!

Dr. Doumanian seems like he really cares about his patients. He did my vasectomy about a week and a…read morehalf ago and there have been no complications either during or after the procedure. There is more bruising than I expected, but that is normal. Despite my age and the nature of the procedure, he respected my decisions and did not pressure me to change my mind, although he did give his two cents. I really appreciate him and his work. I can see why USC urology is among the best in the country. I'm reading other reviews and I agree when they say that he gives it to you straight.

This review was long overdue. My dad's PCP referred him to see this doctor which I'm not sure if he…read moredeserves that title. I went in with my dad since I manage all his medical related stuff. After a long wait we finally got in the room, he came in with an attitude and he asked few questions which obviously my dad was a little slow to answer so I answered for him. I could feel tension was building up in me because of the way he was talking to my dad. Then at some point in his conversation he called my dad a donkey in Armenian, which might be a common word in his family and for his level of literacy but not in our family especially coming from a doctor. As soon as he said that I told my dad he won't continue care with him. He had already walked out to do a small procedure on my dad but we got up and left and we said we don't want to continue any treatments and left. I called his PCP crying hysterically and they were so apologetic for his behavior. This waste of humanity does not deserve the title and he should not practice if he doesn't know how to talk to an older man who might be his dad's age. It's not like he is the top notch urologist in town, there are plenty of doctors out there who know how to treat their patients with respect. So please stay away from this idiot. I dealt with his office too through my work too and they all are very unprofessional and don't know how to take care of their patients. Do yourself a favor and find a better urologist at cedars or USC and stay away from idiots like this.

My husband went to the Verdugo Hills Hospital ER with severe back pain, got a CT scan confirming he…read morehad a kidney stone so he was given meds to manage the pain. The ER referred my husband to urologist Dr. Sotelo (also associated with VHH) and to be seen by him within a week. I called to schedule an appointment, but the office had no appointments for 3 weeks. 3 weeks later, my husband arrives at his appointment with Dr. Sotelo where a tech took his blood pressure. Dr. Sotelo came in and asked my husband if he had any pain and he said no. Then without giving my husband a physical exam, or taking a urine sample, Dr. Sotelo stood there looking at my husband and said "well your kidneys might be failing" I'm not sure how Dr. Sotelo can stand there, look at a patient and come to this conclusion without a physical exam or at the least a urine sample test. I may not be a doctor, but I am pretty certain that if a major organ is failing, there would be obvious symptoms and my husband had none. Dr. Sotelo then recommended my husband go see a kidney specialist in San Dimas which is a probably just a buddy of his that he helps get business for by doing the exact thing he did to my husband. My husband was shuffled to another waiting area to place the order for imaging where he waited another 15 minutes for the office staff to figure out the next steps. We later looked up the clinical notes from Dr. Sotelo on Keck Medicine's patient portal and couldn't believe what we saw. Dr. Sotelo had listed all these notes for physical examination on my husband that he did not do. So not only did this doctor fear monger, but he also falsified the medical summary. When I called the office to complain, the person I spoke to couldn't care less which leads me to believe this happens often and they get away with it. We decided to get a second opinion with a urologist at Huntington Hospital and this doctor was far more thorough. He actually ran a urine test and did a real physical exam. He told my husband odds are very low for kidney failure, but that my husband could do imaging just to see if any other kidney stones are forming so we have a better idea of what's to come in the next year. This urologist said a Nephrologist was not necessary to go see. We're glad we got a second opinion. If you value your health and don't like getting taken advantage of, I'd highly recommend avoiding Dr. Sotelo.

Dr. Rene Sotelo is one of the best robotic urology surgeon of the world…read more He is not only a best robotic surgeon but also a great human being. When first time I visited I find him very kind and caring physician then I decided to get operated by him. Dr. Sotelo was professional and easy to discuss my medical needs with. Surgery was a success! The results were amazing. I would definitely refer him to anyone looking for a surgeon. Thank you Dr. Sotelo and god bless you

Brought my dad on recommendation of his primary doctor after an abnormal urine test. He was honest…read morein his approach to a common but complicated issue. My dad wanted a second opinion and we went to USC Keck where the MD there wanted to take a very aggressive approach that included removal of an organ. He didn't even look at my dad or ask him questions. Back to Dr. Dikranian we told him of the opinion and he did not agree. We agreed with Dr. Dikranian as well. My dad had two procedures to get the situation resolved. Unfortunately my dad didn't take his medicine as prescribed and had to be taken to the ER. Dr. Dikranian was in communication with the hospitalist and the issue was promptly resolved. We are really thankful for Dr. Dikranian for his knowledge and his incredible bedside manner. We also appreciate his bilingual staff who make us feel welcome and the ease to make appointments.

Not a good doctor. Drove from LasVegas to here to see him. Was told nothing was " Structurally…read moreWrong " Told me he was sorry and that's that. Was recently diagnosed with pudendal Neuralgia & Penile thrombosis ( Penis Blood Clot ) as well as Varicoceles in my testicles. Additionally was diagnosed with atherosclerosis ( Clogged arteries ) in which is attacking my penile area first. I am currently doing more testing and lifestyle treatments however I have received opinions from a couple other doctors and they said I may require surgery to resolve these issues, the thing is I have more than one issue. I have a very complex case and even after me showing him pictures of my swelling etc he was like I don't see anything wrong. 1 star because of that: