Brought my dad on recommendation of his primary doctor after an abnormal urine test. He was honest in his approach to a common but complicated issue. My dad wanted a second opinion and we went to USC Keck where the MD there wanted to take a very aggressive approach that included removal of an organ. He didn't even look at my dad or ask him questions. Back to Dr. Dikranian we told him of the opinion and he did not agree. We agreed with Dr. Dikranian as well. My dad had two procedures to get the situation resolved. Unfortunately my dad didn't take his medicine as prescribed and had to be taken to the ER. Dr. Dikranian was in communication with the hospitalist and the issue was promptly resolved. We are really thankful for Dr. Dikranian for his knowledge and his incredible bedside manner. We also appreciate his bilingual staff who make us feel welcome and the ease to make appointments. read more

Not a good doctor. Drove from LasVegas to here to see him. Was told nothing was " Structurally Wrong " Told me he was sorry and that's that. Was recently diagnosed with pudendal Neuralgia & Penile thrombosis ( Penis Blood Clot ) as well as Varicoceles in my testicles. Additionally was diagnosed with atherosclerosis ( Clogged arteries ) in which is attacking my penile area first. I am currently doing more testing and lifestyle treatments however I have received opinions from a couple other doctors and they said I may require surgery to resolve these issues, the thing is I have more than one issue. I have a very complex case and even after me showing him pictures of my swelling etc he was like I don't see anything wrong. 1 star because of that: read more

While I stand by my original review of Dr. Dikranian and his staff, I have been unable to seek follow-up care with Dr. Dikranian due to the restrictions on the insurance that they accept. His office dropped the insurance under which I was receiving care and I was told that I would therefore not be able to continue seeing him. The next year, I switched insurance to one that showed Dr. Dikranian in-network and called to make an appointment. I was told that despite the insurance company showing him in-network, they do not take the insurance, as they don't take any HMOs. The next year, I switched to a PPO, (at twice the cost), also showing Dr. Dikranian in-network, and called to make an appointment. I was told that despite the insurance company showing him as in-network, and despite the plan being a PPO, they still don't take the insurance, as they don't take any of the Blue Shield individual plans. As far as I can tell, the bottom line seems to be that unless you get your insurance through an employer, they will not take your insurance. I know the insurance situation in this country is about as screwed up as it can get, at least if you're in the individual marketplace, but I can't really leave a 5-star review standing when I've tried this hard to maintain my care with them and they have made it impossible for me to do so. read more

Dr. Armen recently did a Prostate Biopsy for me. While it is a very uncomfortable procedure, I was so impressed with his technique and his communication with me throughout the 1/2 hour procedure. He made me feel very comfortable and he is a very caring Doctor. Also, he called me the minute that he found out the results as he knew I was waiting to hear the news, good or bad! Turns out it was good news and I will continue to visit and be proactive per his advice. His office staff was also very nice and professional! A very good experience overall! God bless you Dr. Armen! Thank you for the great care you showed me! See you in January! read more

As a guy hearing the snip convo isn't very exciting. But Dr. Dikranian and his staff make it very easy and pleasant to get you through the process. They are totally amazing, informative and flat out great. They even have a elf Dj lol. Would 100% recommend them read more

If I was able to give anything lower than the one star - I would. I am appalled by the office coordinators and staff. In fact that the Doctor is allowing this sort of incompetent and unprofessional behavior to be a reflection of himself. - Dr. Dikranian is very disturbing. Originally, I (we) thought the world of Dr. Dikranian for taking care of my father, however I feel very strongly to write a review about the treatment my father has received not only from the staff but at this point of Dr. Dikranian himself. Bed side manners obviously don't exist, and just as it is the case in many doctor offices we have come to experience now a-days - you are just a number - very few doctors exist because they are passionate about, it's a business and you are just a patient. A basic request of a PHONE CALL - I repeat just a phone call, after an awful experience ( due to the sensitivity of the case for my father - I will not go into details) however a simple request was not able to be fulfilled. A simple task. I am a very understanding person, and realize sometimes things happen that are beyond our control but after several urgent messages left with the office and it has been FIVE long, in pain days and no phone call yet is not proper business etiquette. Utterly disappointed in the service and attitude we have to encounter. read more

Dr. Dikranian has been my fathers dr. for almost 2 years now and has been nothing but amazing since day one. Two years ago it came to my attention that my father was dealing with a prostate issue. I began my search for urologists when I came across Dr Dikranian. I placed a call and left a message for Dr Dikranian while my father was in the hospital and I needed immediate attention to address his prostate issue. Dr Dikranian called me back the same day and took his time to explain things to me. He helped us get an appointment right away and ended up performing my dad's prostate procedure. The procedure went amazingly well and Dr Dikranian continues to see my father. He is the type of doctor that takes his time with each of his patients. You're never waiting long to see him and his front staff is amazing. so professional and sweet. Olivia who schedules appointments is such a sweetheart, so patient and follows through with all your questions, concerns and appointments. Dr Dikranian is truly a Doctor Who cares about his patients, respect their time and is extremely professional and knowledgeable in all that he does!!! read more

Dr. Dikranian is an excellent surgeon. My surgery had very little discomfort and the result are excellent. He is polite, intelligent and friendly. He has a staff that is great. I would recommend him to my friends and family. Thank you for a great job DOC! I don't give him 5 stars, I give him 10. read more

8/2/2021Updated review Dr Dikranian is a somewhat skilled doctor. What bothered me is he's never in the office. He's either on vacation the whole week or he's out. His assistant , Maggy has a horrible attitude. She's rather authoritarian. The manager, Irma is not very professional. She knows nothing about phone etiquette. Regarding Dr Dikranian he does not have clue what happens in the office. He's never there! The one thing he doesn't know to my surprise is how to analyze the bacteria in order to give a specific antibiotic. He rather have the Infectious Disease Specialist do his work. Passing the buck. He's not for you if looking for an Urologist who really cares. He doesn't care and doesn't follow up with patients. Beware of this Urologist with the smiling face. He's not a very caring or compassionate urologist. read more

A while ago I had an appointment with him. I explained the issues I had. I told him That I feel there is an extra tissue in a specific area. He scheduled another visit to check for prostate cancer but he told me " that extra tissue is most probably your imagination " and that was it. He didn't bother to even look at it. He might be correct but anyone can say that. The expectation from a doctor should be more than that. read more

Dr. Dikranian is great! He's always in such a positive happy mood. He never gives the impression he's rushing you. I've never felt as if I couldn't ask him anything, and he always answers all your questions. And it's not just the doctor. His office is ran perfectly. It's so rare now a days to see a specialist where you're not waiting for an hour in the waiting room! I've never had to wait more than 10 minutes here. read more

When my dad had come back from the emergency room for having enlarged prostate, I scheduled an office visit with Dr. Dikranian after coming across his google reviews. I myself have been in the medical field for over 15 years and yet I have not come across a more professional and friendly doctor like Dr. Dikranian, (specially in L.A). The staff over at Huntington Urology are wonderful, Dr. Dikranian himself is an Ace and the Huntington hospital where my dad had his surgery is amazingly clean, my family and I could not have ask for more. Thank you Dr. Dikranian and your staff for your professionalism! read more

I had an appointment with Dr Dikranian and at the day of appointment instead I was seeing his nurse practioner. The front desk didn't bother reaching out to me that I wouldn't be seeing Dr Dikranian. I was told he was in surgery. Maggie, his medical assistant is very rude and has no patience. She should not be answering phones. I'd call his office and I would be encountered with the rude front desk. No professionalism what's so ever. It's shocking. Put me on hold and disconnect me. Not very good telephone etiquette. Not enough words to express how horrible the front desk is. I reported this rudeness to the office manager, Irma and she didn't do a thing. In fact, she took their side that they were not rude and it was a figment of my imagination! Dr Dikranian is very hard to be contacted. He's not in the office frequently. He's out, performing surgeries or on lengthy vacations. If he is in the office he's with patients and will not return calls. I believe Dr Dikranian will only have your attention if it's regarding surgery $$$$. He's in for the $$$ and not for his patients. What a shame. Again, I'm so very disappointed how that office is run unprofessionaly. That front desk is so lacking professionalism. Apart from this, Dr Dikranian is not a very caring doctor. He's into the $$$$. read more

Dr. Dikranian is good. His back-office staff that handles scheduling and billing does a very poor job and lacks professionalism. Visiting Dr. Dikranian can be very stressful as is, but having a staff that does not effectively communicate, provide scheduling confirmations, double books patients and does not invoice timely (if at all) really adds to the overall stress. I would recommend finding a different doctor with a better supporting cast. read more

Dr. Armen Dikranian is now my new urologist as my magnificent Dr. N. Williams has retired. Dr. Dikranian is friendly, compassionate, and an excellent listener. I am hoping that my new medication will work on me as Dr. Dikranian is on stand by to support me along the way via telephone as the case may be. I have and feel great trust in him. He is the best of humanity. Thank you and God bless thee always. Rodolfo read more

Unfortunately, rude and disrespectful treatment by the front office of doctors offices is not unheard of these days. The worst I've experienced by far was in the office of Dr Khalili and Dikranian. I see many doctors for various ailments but I've never been treated that badly. I moved on and found a new doctor. read more

Dr. Dikranian rallied to help me through one of the toughest times of my life: an acute kidney stone attack just days before my oldest son's wedding. He carefully explained my options, helped to manage my pain, and was kind and considerate throughout the process. I made it to the wedding and then later had the stone surgically removed. The recovery has been swift and I so appreciate his competence and concern. Highly recommend! read more

I was so apprehensive about seeing another new doctor. I have had my problem for more than 2 years and it has gotten worse over then last 6 months. Once I spoke with the office I had a good feeling. They are organized, clean and Covid compliant. My wait time before I was called in was very minimal. Dr. Dikranian's assistant was so nice and calming. (She told me her name, twice in fact, and I still forget it). Sorry. When the doctor came in the room he had reviewed all of my reports and referral paperwork. He was so thorough and answered every question I had. He made a plan for me moving forward and a change immediately in my medicine. This has been such a problem that his certainty and caring disposition nearly made me cry. I am so very glad to have been referred to this doctor. I know that I will be able to move forward and look in to having a normal life. Thank you Dr. Dikranian and staff! read more

This the worst experience I had with this doctor. Actually I didn't have a chance to see him. I made an appointment to see this doctor two months ago. This appointment was for my elderly disabled parents to see this doctor. It was the first time. When I got there, the front desk girl told me that we were late for 30 minutes and the doctor couldn't take us. I tried to explain that we came so far and my parents are disabled and I had so much trouble to get them to see a doctor and the doctor could at least take one of my parents to examine. So the girl supposedly went to doctor to ask a permission to see my parents and came back with ''no the doctor can't see you because you are late". What kind of doctor can do that? It was so arrogant, cold minded, rude, disrespectful, unprofessional of them towards the patient. They are absolutely jeopardizing patients' health and mental state. My mom and dad were in shock for a long time and definitely won't have any desire to see that doctor ever in their life. Their disappointment was so high that I couldn't persist them to give one more chance. I would not recommend anyone to this doctor for sure. read more

I have seen Dr Dikanian a few different times now and I wish he was my regular physician! Without a doubt one of the most sincere and caring professionals I have ever dealt with. Lets be truthful here, its not the easiest Dr to go to as a man but his demeanour and warmth makes it easier than getting a cup of coffee at Starbucks. I will forever preach him in referral business. read more

I have seen Dr. Dikranian on two occasions, and I have been very happy with his level of care and attention. He knows exactly what he is doing, and he is also a very clear communicator. He made me feel very comfortable, and he addressed any concerns I had. He was also very friendly and enjoyable to talk to. read more

I'm very grateful for Dr. Armen for taking me in as a new patient. I loved the way he treated and cared for me and his staff and the way they attended to me as well was amazing. I would highly recommend this doctor for anyone looking for a great urologist. read more

Super friendly and knowledgeable. Great staff. Nice office. Highly recommend to anyone.

The office staff are rude AF, I had an appointment at 10 I arrived at 9:50, the lady in the front didn't let me in because she said I have to be there 30 min prior to the app...I don't know how the dr is but the front lady definitely needs an HR/customer relation training read more

This group of people -- doctors, nurses, administration -- are so very kind. I was deeply touched by their level of care and concern. I found this place online, out of desperation, because I needed to see a doctor immediately. I am so grateful for this clearly answered prayer! I would not hesitate in going back or recommending them to anyone. They are wonderful! read more

I did not have the opportunity to meet this doctor nor any of his colleagues. Due to the bureaucracy that is know as American Healthcare, this is this only doctor I can see for my urology needs. However I have had nothing but negative experiences here in the two times I've tried to be seen. In fairness to the doctors of this practice, I have never made it past the rude receptionists, you would think though, with it being an office setting, under non-emergent conditions and dealing with such a sensitive medical specialty that they would go out of their way to make patients, especially males, coming in for life changing procedures more comfortable. But alas, that is only the hope... The reality is an ice cold, sterile BUSINESS, where the focus appears not to be on providing quality patient care but instead, making money. The impersonal, yet understandable paperwork seems to be a prerequisite before any interactions are made, particularly friendly ones. Even just, "hey, how's your day going?" is reserved for patients who have established their financial responsibility I have been in Emergency Rooms that are nicer and are more accommodating. The reality is due to insurance, which I have from a full time employer, I will have to try again to come to this office, my hope is this review is read and kindness and more importantly empathy will be authorised and utilised. If would be nice to go somewhere else, heck I'd advise you particularly if you are a male having a life changing procedure done, to seek another office, but if you're in a situation similar to mine that gives you no alternatives to this particular practice, be weary and bring patience Signed, A scared, frustrated, yet contractually obligated likely future patient read more

No words to express the skills and understanding of Dr Armen Dikranian. He should be the urologist #1 on your go to list. In our case he chose not to burden my husband with lifelong medication regimen with many side effects. He performed a laser procedure with noted improvement in as little as one day post op. Of course his healing will take time. Dr. Dikranian is up front and honest about what we can expect in the future. read more

I showed up to my first appointment 15 minutes early so I could have enough time to take care of paper works. After waiting 45 minutes I was admitted to the exam room. After another 15 minutes, a man showed up and told me Dr. Armen is not available so he is going to see me instead. I found out later he is a nurse practitioner. I asked him why I was not called before I come in. I have to take half a day off from work. He said sorry. I said I want my credit back because they charged me upfront. I asked the office staff to write me a short note for my record. It only need to mention no doctor has seen me for this visit. They refused to do that. After arguing with the Administrator woman for about 10 minutes she unwilling gave me a memo. I ran into bait and switch before. However, in all the other cases they will let me know when I check-in, not after waiting an hour. I think this is a very unprofessional way to treat a customer. read more

Dr Armen is very professional and nice he took his time and explained everything to me did some tests he was really gentle every one is very nice from front office to nurses thank you so much. read more

I met Dr. Dikranian in the ER at Huntington Hospital due to a kidney issue that I was dealing with. I was doing multiple​ ER/DR visit and not getting any answer until we were introduced. He knew exactly what was wrong and helped me every step of the way. I cant tell you how difficult​ it was for me and how much I needed someone like him to guide me through my medical journey​. I did 3 separate​ procedures with him and throughout that time he was always there to help. This is a Dr that truly​ cares​ for his patients​ and is willing to listen to your concerns and guide you in​ the right direction. I'm​ still working on my healing process and I feel so much better knowing I have a Dr like him in my court. I'm very grateful for​ everything​ he has helped me with and being attentive​ for my emergency​ calls. THANK YOU,​ DR. DIKRANIAN. read more

Phenomenal surgeon with a wonderful and caring bedside manner; if I could select thousands of stars, I would. I had a large Kidney Stone removed and I have been pain free with 0 complications. Dr. Dikranian patiently and thoroughly answered all of my questions and concerns......... I highly recommend this surgeon. Additionally, the staff are wonderful, friendly and so caring; read more

Absolutely great people - from Dr. Dikranian to Paul (PA) and Theresa. Professional and supportive staff.

I took my dad to Dr. Dikranian and was the best thing I did. The staff is great and Lorain helped me so much when I schedule the appointment. I would highly recommend the doctor and this amazing staff. read more

I have never been to such an unprofessional office and I would never recommend Dr. Dikranian to anyone. I called the office after my surgery and asked to speak to him because I was in so much pain. He never returned my call and when his surgery coordinator called to schedule a follow-up, I asked her why he had not returned my call. She thought it was funny. So, I asked if there was another Dr. I could speak to since he did not seem to care for his patients. She then because rude and gave me attitude. As far as his front office staff, they couldn't get the dates correct for on my Dr.'s note even though I had told them three times what the dates were. When I called regarding this the receptionist told me she did not know who it was, had to look for the person, and would put me on hold for long periods of time. Mind you, they are all together in one big room so I do not know why it would take so long. At the end, I couldn't hold on any longer and hung up. I believe this Dr. is just in for the money. Once the surgery is done there is no reason to follow up on the patient care since he'll be receive his money from the insurance. As far as his staff, there is no discipline for their actions therefore they continue to be rude. read more

dr. dikranian has excellent bedside manner and came across as very thorough and knowledgeable, most importantly sincere. my chief complaint is his incompetent staff! starting with office manager marsha that comes across as literally rude and ignorant. the rest of the staff bertha, maggy and lorena are just as incompetent, you call office they repeatedly hangup on you and are very unprofessional!! marsha the supposed office manager put me on hold for 35 minutes and forgot all about me and went into a meeting, np paul was to take my call and he also never picked up the line. i finally call back to see what very long delay was and no one had a good answer but, " we forgot". finally i call back to have a rx called in a pharmacy and dr. dikranian's nurse (teresa) calls in my rx but calls it in under her name!!! i go to pharmacy to pick up my called in rx that (paul) was calling in and no rx to pick up in my name!! the pharmacist informed me when teresa called it in the new rx names were reversed. very incompetent move and dangerous!! this was at 9am and by 3pm teresa and marsha still had not figured out the huge mistake they had made, then to make matters worse the pharmacist tries to call these morons back and they're closed for lunch until 1:30pm. then pharmacist noticed they wrote a medication that shows warnings if taken with a medication that im already taking, and was really alarmed they didn't catch that mistake being my records show my meds. i finally got dr. dikranian to call me back after leaving messages for (3) days and shared with him the horrific nightmare i experienced from his sheerly incompetent and rude staff being, maggy, bertha, teresa, paul and surprisingly the rude incompetent manager marsha. i told dr. he'd do better running a (5) ring circus with this horrific, rude and incompetent staff!! all mentioned could hugely benefit from additional training or retraining! sadly you find a good doctor and his staff is running a circus atmosphere and they come with him. read more

After switching from two different urologists. I was the luckiest and blessed person to have met Dr. Dikranian! He welcomed me in the most genuine and sincere way that made me feel like I had landed in the perfect hands. Dr. Dikranian is a well-informed, educated, and experienced doctor. He took care of my problem the fastest way possible. His knowledge and experience are on an incredibly high level. He has a clear vision of what needs to be done and takes action right away. After seeing him, he immediately assigned my procedure and completed it in the most professional and successful way. I am incredibly happy with the outcome. Thanks to his hospitality and immediate action, I am now able to live my life happily and pain free. -Tigran Kazarosyan Thank you Dr. Dikranian! read more

Dr. Dikranian is a superb doctor. One could not hope for a better one. If you need confirmation, mention his name in a medical setting - the Huntington Hospital, for example - and the nursing and other professional staff will give you their own rave reviews. His office is immaculate and comfortable. His staff - including the office staff, the nursing staff and his nurse practitioner - are very professional, kind and friendly. Nice people. Everything about this practice is first rate. We would recommend him highly to anyone needing a urologist. read more

While this doctor always has a months long wait for appointments, it should be taken as nothing but a good sign. I had my vasectomy performed by Dr. Dikranian a couple years ago and visited his office today for an unrelated issue. The issue was not anything to be truly worried about and Dr Diranian was sure to take the time to tell me what is and is not related to my previous surgery. He was very patient with my questions and at no time did I feel rushed. When I arrived to his office some people were upset about waiting 45 min and left, but were called almost immediately after they did... The wait time for me was mainly due to my need to fill in new paperwork since their office had moved from Alhambra, and I felt like I was assisted quickly. Warning - with the new location as part of Huntington memorial in Pasadena, I paid a total of $5 to park. read more

I recently had a robotic laparoscopic surgery and I am pleased beyond words on the knowledge and professional service I received from Dr. Armen Dikranian. From the initial consultation to the post operative and recovery period, Dr. Dikranian has been informative, caring and patient with me and my family. Will definitely refer others. Thank you so much for making this experience smooth and easy. read more

I would give Dr Dikranian Hagop 100 Stars if I could!! He one of the best Doctors I have ever met. Caring and soft spoken and makes you feel like family. Plus he knows his craft very very well excellent Dr. read more