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    Alessandra Brows & Beauty

    5.0 (3 reviews)
    Closed 12:00 pm - 6:30 PM

    By appointment only

    Services - Alessandra Brows & Beauty

    Eyebrow services

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    11 years ago

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    Facial Studio Magdalena - After my facial

    Facial Studio Magdalena

    (126 reviews)

    $$

    River North, Near North Side

    I can't say enough about Maxine...she's truly the best. I just saw her yesterday, and as always, I…read moreleft feeling like a brand new woman. Later on, a random guy on the street even stopped to compliment how amazing my skin looked (and trust me, he definitely didn't see me before my appointment ). That alone says a lot about how good she is at what she does. If you're ever in need of a great facial, don't hesitate to book with my girl. She'll have you glowing and feeling gorgeous. Thank me later!

    About two years ago I booked a facial with Facial Studio Magdalena, and I thought my esthetician…read moredid a really great job! She politely explained what each step was meant to do to my skin and the studio itself felt very clean and modern. My problem came after the appointment. The owner came out to sell me her "Acne Boot Camp" program and skincare line, which I declined because it was out of my budget and I explained that I already had products prescribed to me by my dermatologist. Upon eyeing my face (which was covered in hormonal acne at the time) she judgmentally said, "Well, clearly it's not working." I never went back. And, since following my dermatologist's advice, my skin has cleared up a LOT. I use tretinoin which is a very common treatment for acne but one of its side effects is skin purging; which to her looked like "clearly not working." I know this review is quite late, but I just remember leaving the appointment so embarrassed and frustrated. Acne is a sensitive topic for a lot of people--which is why I treated myself to a facial! I know it's not easy to run a business, but there is no justification for such behavior. And you won't be able to find me in your database under this name. My appointment was on (1/31/2024). Best of luck with everything, you have talented staff and I hope my experience was just a one-off issue.

    Jordan C Carqueville, MD

    Jordan C Carqueville, MD

    (87 reviews)

    Near North Side, River East

    The people I interacted with were incredibly professional and polite. The care was also very good…read more There were some things related to communication around what my insurance would and wouldn't cover that broke down a bit, and to be fair that was on me as much as them. The only reason I removed a star is because I had to wait a while for both of my appointments with them which isn't uncommon at medical providers but is still a frustration for patients/customers who might be operating on a tight timeline. The location is very convenient for anyone living in the neighborhood. The office was very clean. IMPORTANT: this is a note I'm sharing on every review I leave for medical providers regardless of my experience with them, as a PSA for others - it is NOT a reflection on the provider: ALWAYS confirm how a medical provider will 'code' a visit/procedure/service and understand how that relates to your insurance coverage BEFORE you schedule the visit/procedure/service. For example: will a preventative screening with a dermatologist be 'coded' in a way that'll compromise my insurance from covering a future preventative annual wellness check with my primary in the same calendar year? This is an extra step that can consume time but it is worth it.

    Every person I dealt with at their Chicago office were incredibly helpful & kind…read more Dr Kwon is amazing! He took the time to really explain things and he is extremely knowledgeable! I had a great experience!

    Alessandra Brows & Beauty - skincare - Updated May 2026

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