Joan is the best! I've been a customer of hers for eight years and I'll never go anywhere else. People constantly compliment me on my lashes and they can't even tell that they are extensions until I tell them my secret weapon...Joan!!!! She's also an awesome person, easy to talk to and won't mind if you fall asleep on her table (which is what I usually do) Go and see her, you won't regret it!!! read more

Can I give Lash Looks-Joan Kim 10 *'s please?! Ok, so shopping on Groupon I found this steal of a deal for Lash extensions. And last yr when I went to LA with some gf's, one of them had it done regularly and I fell in love with her lashes. So she mentioned to me that its quite costly but well worth it and you have to really do your homework on the person that does it because not everyone that claims to know how to do it, KNOWS how to do it. So when I found this steal of a deal, I thought let me buy it and try it out...did some yelp research on Joan and liked what I read, so purchased it and waited to use it. Fast Fwd to Dec. 18... So I decided since my bday is the 19th, why not have my lashes done & looking purrty for the bday party I'm having on the 22nd. Scheduled my appt, and as it turns out, the location is a block away from my job which was perfect. Meet Joan and we exchange pleasantries and she explains what she will be doing, etc. Lay back and my lashes are in her hands. An hour later, I wake up ( I totally napped out) and she hands me a mirror and I look and am simply put: AMAZED at how wonderful and full my lashes look. I can officially say, I'm HOOKED. Definitely doing my touchup! JOAN KIM IS A GENIUS IN THE ART OF LASH EXTENSION! Highly recommend her. read more

Joan did a great job! I came to her because another salon did a terrible job on my lash lift. Fortunately, Joan came to the rescue and was able to not only fix them, but make them look better than i could have even imagined! Cannot recommend her enough! read more

Joan is the absolute best. She is a consummate professional and is excellent at what she does. My lashes always look so NATURAL--which is what blows me away. She takes enormous pride in her work (as she should), and as a result, will not allow you to leave her studio without looking like you always wake up looking that good. Not only that, she's hilarious and the time passes very quickly under her care. :) You're in excellent hands with Joan and I cannot recommend her services more highly. read more

I absolutely love Joan's work & dedication! I go every three to four months for lash perms & always walk out feeling like a renovated woman! I don't mind at all driving to Streeterville to be pampered by Joan! Love Joan! read more

Joan is INCREDIBLE. Truly gifted at her job! I love her professionalism and sweet nature. She's a gem! I highly recommend seeing her for amazing and natural looking lashes! read more

I've tried to make an appointment here multiple times. Every time I call, Joan never answers. I texted her telling her with the day I would like to come: "I don't have anything available that day." Okayy? Asked her what she had this weekend: "I'm booked." Made absolutely zero effort to tell me her schedule or when the next available appointment would be. She must not be looking for new clients, which is sad because I could have brought her a huge group of new clientele. Really disappointed, she looks like one of the best around where I live. But due to her inability to make an effort to schedule me an appointment, I will be taking my business elsewhere. read more

I just moved to Chicago, and decided to book an appointment with Joan due to the stellar reviews I read on yelp. She by far exceeded my expectations! After my first appointment, I have continued to come back for more :) She has such an eye for detail, and my flirty lashes look pristine for weeks! I feel beautiful leaving the house with no make up, since my lashes instantly brighten my eyes and face! Definitely recommend Lash Looks! read more

This place is seriously amazing! Joan is so nice and made me feel so comfortable during my first time trying a lash lift and tint. I honestly have to say it turned out amazing. I never thought my lashes could look this good! I highly recommend if you are looking for a lash lift. read more

Joan is the lash queen. I've been coming to Lash Looks for over a year now and she is fantastic. My lashes always look flawless and natural and Joan is so accommodating and awesome. Lash Looks has become a ritual for me and I don't see an end in sight! :) read more

I agree with the other users who are raving about Joan. She is the best in the industry... BY FAR. I have been to my fair share of lash spots, and the quality of her work is unmatched. Her lashes stay on the longest, and they look and feel the most natural. Other lash places just put on the same kind of lashes for everyone, but Joan puts on the best lashes for YOUR eyes. Issues that I've had at other places have never been an issue with Joan; she is professional, her facility is very clean, she is very reliable, and every time I leave a session I feel completely rejuvenated and beautiful. I admire Joan's work, but also who she is as a person, and I will not go to anyone else as long as Joan is still in business. read more

Joan is the best she is very friendly and professional.. The lashes looks natural on me and this was exactly what I want.

I have been going to Joan for my lashes since early spring and I am so happy with Hoe they look! Her work is amazing and I get so many compliments daily!! Book with her and you will be sooooo happy!! read more

It was my first time getting eyelash extensions, but after seeing/hearing about them on tv, I wanted to try them. So glad I chose Lash Looks (basically picked it bc it seemed to be highest rated on YELP). Joan's attention to detail is pristine and I receive compliments on them all the time. I have a couple friends who have gotten lash extensions before (at other places) and they've mentioned that they only last a few days and do not look as good as mine. I've now been going back for fill-ins for the past 2 months. I just wish it wasn't quite as expensive (although I guess you have to pay more when you want the best!) read more

Joan was incredible and talked me through every step of the process, as well as what to expect after. She made my first time getting extensions very enjoyable! read more

She wouldn't take me as a customer because she did not do my initial set of lashes! It must be nice to only have customers who start their lashes with you or who are willing to let all their lashes come off so you can start the new set. I travel a lot and have to get my fills when and where I can get them. Needless to say, Joan did not want a new customer who already had lashes applied. If she's so difficult about things like this where else might you run into trouble? read more

I went to four different lash places before finding Joan who is truly the best at what she does. Your lashes will look perfect when she's done and they truly last 3-4 weeks. I'm not sure if it's the more light weight lashes she uses, her amazing technique, or the type of glue she uses but I'm pretty sure it's a combination of all three. Your lashes will look long and voluminous but natural. Oh and she's an absolute riot which makes the time go by super fast. I could not be happier with her. read more

I've been a client of Joan's for many years. I get my lashes permed every 5-6 weeks. I'm Asian and when I use an eye lash curler (even the heated variety), it leaves a crease so perming is a great solution. Joan is meticulous! She takes her time arranging each lash on the rod before she perms it so that there are no gaps. It truly opens my eyes and makes me look like I've slept for the past 12 hours. I've tried all the other lash depots in Chicago and none compares to the level of attention you will receive from Joan. read more

I received a groupon deal for a lash perm and wasn't sure what to expect. Joan was so pleasant and professional and I absolutely LOVED the result. Will be going back for sure! read more

I've been going to Joan for over three years now and couldn't be more appreciative or satisfied with the quality of service she has blessed me with--every time I walking away smiling with that "aaaaaaaaaah" feeling....ladies, you know what I'm talking. When you look in the mirror and you are just sooo happy with the results! Ultra Lash Lounge is serene, cozy and comfortable-the perfect place to get yourself primped and primed. Whether I am in need of lash extensions, brow shaping, or a waxing- Joan is the one and only I go too. She is true professional of this industry and I couldn't be happier to be her client. read more

There is no one better in Chicago than Joan Kim!! She did my lashes for the Miss Illinois pageant and they were absolutely incredible. Her work is unmatched and she is just a great person. I originally was just going to have her do my lashes for the pageant but I am going to now become a regular client because she is just a joy to work with. I couldn't recommend Joan more. The lashes are beautiful, you can't feel them at all, and you'll look and feel like a million bucks. Well worth any money you spend! read more

I love Joan. Period. I have been seeing her since 2008. I met her when she worked for a lash business in Chicago and followed her when she went off on her own. I wouldn't trust anyone else but Joan. She is intricate, a perfetctionist, patient, and has an artist's eye. I'm Asian, so she knows how to accentuate my eyes by choosing the perfect lash lengths for me. She did my lashes for my wedding this past August and I couldn't have been more happy with them! I am still seeing her and I will only continue to see her. Joan is also one of the nicest and down to earth human beings I know. You'll not only be obsessed with your lashes, you'll be obsessed with her! read more