I had a broken permanent retainer that needed replacement that week and was very concerned. I live…read morein Ithaca and they were able to get me in. The doctor was very friendly and helpful, the staff were all really nice, and they took care of me very quickly. I had a retainer, so the doctor even suggested that maybe I didn't have to get a permanent if I didn't want to, which I appreciate in terms of he wasn't trying to sell me anything he didn't think I needed, but he was also very nice and respectful of me just wanting to get a permanent in to make sure I didn't have any movement or in case my retainer broke. If I were staying in the area for longer, I would definitely come back to get my bottom teeth straightened, it's a very pleasant and helpful office to visit and all of the staff (including the Orthodontist) were wonderful. He also worked quickly and made sure my permanent retainer was placed in a way that allows me to floss easily, which my old orthodontist had not done. I really like Duthie and would recommend it to anyone who needs ortho work done.

From the owner: Highly-rated Orthodontist in Auburn, New York. Duthie Orthodontics (Auburn) offers a wide range of…read moreaffordable orthodontic services for children, teens, and adults, including Invisalign, Braces, Aligners, Retainers, and more. Schedule a new patient consultation today.

I was a new patient requiring emergency assistance with a broken permanent retainer. Duthie…read moreorthodontics called me back when they had availability and took me when no one else in a 40 mile radius would. Dr. Duthie had a lovely bedside manner and was prompt in tending to me. The work was phenomenal and this was the best orthodontic experience I've ever had. I almost wish I had lived here while I did invisalign so that Dr. Duthie could've been my ortho!

If you are thinking about getting Invisalign treatment I recommend you look elsewhere. My…read moreexperience with Duthie Orthodontics has gotten increasingly annoying. I'm just gonna start saying the nurses all are kinda rude and condescending. I have a mild german accent and during my first appointment the nurse looked at me and saying in a really rude tone "I don't know what you just said" and turned away, with 0 intent to clarify what I was trying to tell her (my accent is really not that bad and overall, just rude). 1) After the first half of my treatment I had my attachments removed, which was rather painful since your teeth get a bit sensitive from shifting around. They took a Xray and pointed out there was something to be reviewed with my dentist, and they would send the Xrays over that day. When I went to the dentist a few weeks later, they said nothing was send over. Also the dentist had to remove attachments remains that where still stuck to my teeth. When I picked up my new batch of aligners months later at Duthies, they had to drill of attachment remains AGAIN, so it took a whole 3 times of painful filing attachment residue from my teeth.. needless to say I declined getting a new set of attachments back on for the second half (and btw the aligners do their job just fine without them, even though the nurse pretend it would not work without). 2) I am currently unable to make it to their office during weekdays, and reached out over a week ago canceling my appointment asking them to send me my aligners per mail (this is something they have agreed to before, even to sending them to Europe). No response from Kim, I send another mail to a different front-desk worker (Missy), and again no response, for over a whole week they had time to read my message and respond. Today I get a text that I missed my appointment. The front desk worker Courtney wasn't aware of anything, and then proceeded to tell me that Dr Berry (who was working there before Dr Duthie retired) somehow changed their policies for sending aligners. Again, just a few months back, they where perfectly fine even sending them to my European address. For the amount of money I am paying them, I would expect more. It has also been nothing new for them not reading/ responding to my emails. 3) Petty but they misspell my name on every letter, correspondence and bill. I brought this up a few times but they cannot be arsed to correct it. Again, I'd definitely looked for a different provider would I have known all this in advance.

As an adult (48M) with orthodontics, virtually every aspect of my experience at Dr. Baker's office…read morehas been pleasant and positive. I find Dr. Baker and his staff members to be personable, gentle, and highly communicative. On every visit, they treat me with such personalized and friendly care, that I feel like I must be their only patient. I actually look forward to my appointments. Dr. Baker has been doing this for a lifetime, and his skill at moving teeth and correcting bites is all too obvious. He's an artist, really. His passion and enthusiasm for what he does shines through. I recommend the services of the Orthodontic Group of the Finger Lakes wholeheartedly.

Dr. Baker has treated two of my children already and my other two are both beginning treatment. The…read moresmile at the end is all worth it!! Dr Baker makes sure patients are well cared for. Love the friendly dog they have there too!

As a parent, braces for your teen is an expensive, necessary pain in the butt. CFSS made it…read moreeasier. They will walk you through everything and explain everything to you. After each appointment the Orthodontic Assistants will come out and explain next steps and goals for the next appointment. They have a payment plan for everyone. Appointments are on time - sometimes they get you in early and there have been times I've left before my actual appointment time. Receptionists are great and will do their best to get you the appointment time you need - even if you need to go to an a different office location. My kids liked the practice - loved the games, the gift cards they could earn and of course the frozen lemonade machine. They do cater to the kids - they are the patients. My dentist recommended them to me. I have no negative experiences and would and have recommended them to my friends. My time at the orthodontist is over.... 5 years of CFSS visits - but thankfully it was a good experience and hopefully my kids will keep wearing their retainers....

It's horrible. They take over an hour every time even though they say it's going to be a short…read moreappointment. They have lots of people who are in training and need people standing over their shoulder the entire time telling them what to do. They had changed how long I'm going to have my braces on every appointment they first said June then July then August and now they are supposed to come off in October. They take forever to do simple repairs or changes on my braces it is horrendous. I would give 0 stars if possible.

My daughter and I are both patients at the office. I have Invisalign and she has spacers. The…read moreoffice is very clean, well staffed and runs on time. My daughter has been coming for about a year and a half and I was so pleased I opted to get Invisalign last month for some minor tweaks, so far so good. Both Doctors are kind and professional and the staff is outstanding, I can not recommend them enough.

From the owner: Creating Great Smiles:)read more

I love this place. All the staff members are amazing, and they make sure you feel safe, and…read morecomfortable. They are all so kind! The ortho is amazing. He does his job very well. Definitely recommend coming here!

Lazzara Smiles ... has been a wonderful experience. The office has been very kind, compassionate…read moreand helpful with my granddaughters braces. She smiles going into the office and on the way out of the office. I know from past experience her smile will be beautiful when she is done (3 older grandchildren). Thank you to Lazzara Smiles for all you do.

We were visiting from North Carolina and my son's bracket came loose. It was the day before…read moreChristmas eve and we were having a hard time finding a place that was open. Not only was this office open they made room for us on their schedule right away. They were very good to us and removed the bracket until we could get home to see our regular orthodontist. We asked what we owed and he told us to just have a Merry Christmas. Super appreciated their hospitality, professionalism and kindness. Thank you!!

From the owner: Click on the business name to learn more about this business…read more Welcome to Rome Orthodontics, a respected provider in your orthodontic care community. Located in Rome, New York, our practices top priority is to provide you the highest quality orthodontic care in a friendly, comfortable environment. We utilize the latest technological advances in the industry, such as invisible ceramic braces along with the latest in computer technology digital imaging and advanced computer graphics to ensure that you receive the most effective care possible. Call us today for more information.

My son has been going to Dr. Brown's office for about a year now. Each time we go, the staff has…read morebeen super friendly and wonderful. Dr. Brown has been knowledgeable and we are always at ease knowing we are in good hands. This morning I had to call the emergency line as the bottom wire of my son's braces had shifted and was poking into his gum. Dr. Brown's office returned my call quickly and said we could come in to get it checked out (I was only calling for advice to help since we couldn't get wax on it). Vicky met us at the office and you wouldn't have even known we dragged her out on a Saturday morning. She was kind, patient and was able to fix out problem in no time flat. Thank you to Vicky and to everyone at Dr. Brown's office. We SO appreciate you!

They put my braces in today, and I am all good, but I am worried about my cheek, so I don't think…read morethey cut the wire short enough.

Me and my 4 kids went here. We love everyone here and the fact that they know your name when you…read moreenter the door makes it feel top tier.

Kept calling to cancel my appointment. No answer. No call back from them. Called multiple times…read more Paciorek was rude and condescending to me. Care wasn't the best.