I have been going to this practice that used to be owned by Dr Rao for about 20 years. It is now…read moreowned by another group. In May of this year I went to get a new partial not covered by insurance. They gave me a price and took a deposit for exactly half of that. I paid the balance they requested on the day of service. After that a new manager and staff said I owed another $1,200 but said the entire staff I dealt with had been fired and they had no notes or computer entries saying they had given me that price. It was my word against theirs. The receptionist was incredibly rude and District Manager was nice at first and then turned nasty when I asked for documentation. I have filed a complaint with the Attorney Generals office for unethical practice. After 20 years of being a patient there it was unimaginable that they would do that even though they are new owner. This place is a scam.

they are terrible, they dont back up thier work , had a bad very bad experiance With them And I'm…read morenot the only one As I heard yelling and screaming when I was there a while back I am now seeking counsel

My trusted dentist! The only dentist I trust and know will do an amazing job!…read more They have saved teeth other dentist's told me something else and Smiles by Design came to the rescue, very thankful! They are always super kind, considerate and take the upmost care to make sure everything is done well. I'm never rushed as they always take the time to do a great job! Highly recommend coming here!!

They make a dentist plan with you. The care to not go after your money but to actually fix your…read moreteeth. They are also able to not rush you into anything. They always accept new patients. Highly recommend!

Great thorough cleanings every time. Well organized office. Good communication. I have had the same…read morehygienist for a long time and I appreciate the consistency and I imagine the hygienists stay because they enjoy working there.

I moved here from Arizona in summer of 2016. I asked my in laws who they go to for pediatric…read moredentist as I have two kids. They recommended Dr Goodwin. So my two kids, wife, and I had his service from fall 2016 to early spring 2017 after in gave them my insurance info. Dr goodwin and Brenda is very nice: HOWEVER... We kept getting these bills that finally racked up to $1500 following my visit in early spring. When the bill reached to the $1500 I contacted my ins rep if anything can be done for them to cover it as in-network. They said no and if I would've found an in network dentist that 99% of service is covered 100% from fillings to exams to crowns and etc. When Brenda asked if we're gonna pay the bill following my visit, I asked her how this is racking up. She said they do not cover pompco and that their service is out of network :( My wife was the one bringing our two kids for service and when I asked Brenda if she told my wife about being out of network, she nodded her head with a yes. Now again, she's a very nice lady and the service was good but if my wife heard someone tell her my insurance is not covered she would've remembered something of this nature and told me to find another dentist, as we were struggling and in the processing of buying a home. So I think anyone hearing something like this would've stopped this service especially if it's out of network So my recommendation is if you pick Dr Goodwin make sure you ask if they are in network and service is covered. I'm the lucky one with a WONDERFUL bill of $1500 since Brenda CLAIMED SHE TOLD MY WIFE THAT THEY DO NOT ACCEPT POMCO

I have received care from Dr. Stacey for years. Everyone from the office staff to the hygienists…read moreand Dr. Stacey himself have always been professional and friendly. Any questions I have are answered thoroughly. Would highly recommend.

Horrible, I was told to pull my tooth, nothing wrong with it. Dont trust them . Worst experience…read moreever. Go to another dentist.

Dr.Romano and Ally were absolutely great. I had a root canal done and while I was very nervous they…read morewalked me through everything and made me feel comfortable. The whole staff was great and I plan to continue going here, highly recommended.

I was a loyal customer for several years. I've had several thousand dollars in dental work. The…read morepast few years were very disheartening. Dr. Romano put veneers on my bottom teeth that have slipped off several times. sometimes they broke so I'd have to pay for a new one. this happened more times than I can count. This caused me a lot of anxiety and money. Dr. Romano always seemed to hurry through my work. I just had a one veneer replaced a couple of months ago and have to have it put back on by another dentist because I have zero confidence at this point. I feel like I paid for high end cosmetic dentistry and was treated like I was an annoyance. When I requested my dental records be sent to my new dentist, all they sent were my x-rays. Wonder why.

Staff were friendly but the place reminded me of a tattoo parlor more than a Dentist. Not one staff…read moremember was wearing scrubs it was more casual leggings and loose sweatshirts and T-shirt's. No real privacy. Plus way more people hanging out around visiting while one person in a chair. Personal water bottles around the center island at least they weren't on the work station. No way to determine who the Dr. Was other than being pointed out.

Amazing environment, friendly staff and even better Orthodontist. The price is one you can't beat!…read moreI would recommend SmileyCuse to anyone looking for an affordable, fun orthodontic practice!

The professionalism & efficiency of this practice is remarkable ! Not enough good things can be…read moresaid . From scheduling , to cleanings, to having 3 fillings done in 37 minutes . Dr.Rinoldo is a highly skilled goddess I will never leave this office. So grateful I switched here!!

upon going here for 3 appointments - a year and 1/2 I found the service good dental wise but very…read morehurried1 the office experience was the WORST! I had to switch insurance companies and called like 3 times to make sure they would except MVP dental and was told no problem-MVP allowed 1500.00 per year for any dental work and provided a debit card so you could pay right away -there office staff could not grasp the concept-PAID RIGHT AWAY! treated me really bad-Would never go there again --Beware of BAD service and a inept staff- on another occasion I had to cancel APT. and they said would get me in when a cancellation occurred but totally blew me off -I had to call back months later!

--- ** Highly…read moreRecommend Dr. Forth and Dr. Tromblee!** We moved from Saratoga to North Syracuse over a year ago and hadn't found a dentist yet--until a cracked molar and an exposed nerve created a weekend emergency. The sharp, insufferable pain meant I needed a doctor immediately. In a hilarious twist, I had a recommendation from an SU Coach for Dr. Brian Tromblee, and my wife Dolly had a recommendation from her yoga instructor, Karen, for Dr. Teri Forth. When we compared notes, we realized they shared the exact same phone number (315-458-4794). Turns out, they are a fantastic husband-and-wife duo running Forth-Tromblee Dentistry! Rather than argue about it (we'd already spent our energy arguing over milk percentages and Pop-Tart flavors at the grocery store earlier), we called and booked appointments for ourselves and our three kids. Dr. Tromblee saw me within an hour of my call. He immediately took care of the nerve pain before giving us a warm welcome to the practice. As a local physical therapist, I highly value great patient care, and this place delivers it perfectly. 5 stars all the way!

Long Story - I went to get my teeth cleaned 3 years ago - I had been a patient for 14 years -…read moresomething went wrong at that cleaning - I heard a loud grinding sound as if the hygienist used the wrong size scraper as she cleaned my bottom front teeth - after the cleaning I went home and noticed those teeth were extremely sharp - they even cut right through dental floss as if it was butter - I went back to have Dr. Tromblee polish them to smooth them out - it didn't work and I had to go back at least 4 more times - at the last appt Dr. Forth had to put some bonding on one of the teeth that were damaged by Dr. Tromblee when he tried to fix the rough, sharp areas - this still didn't remedy the situation - I stopped going back to them to "fix" the issue that started with their hygienist when I caught the staff there rolling their eyes and giving each other the side eye look when I showed up again with the same issue - I then went to another dentist and she could not figure out what was wrong and just ground my teeth but didn't fix the issue - after having her try to fix them 4 or 5 times I went to another dentist and am now on my 2nd dentist there and 4th time repairing the issue - Meanwhile this has taken over 3 years and my mouth is so sore - the end of my tongue is raw, my teeth have moved and are now crooked from my tongue rubbing on the teeth, and my gums in the back on the front bottom teeth are receding and I now have to go see a periodontist - The staff at Forth & Tromblee treated me as if I had done something wrong - I just wanted my teeth fixed and it seems they and the following dentists just damaged them even further. After 14 years with them, my entire family went there also, you'd think they would have really tried to help, but they didn't, and 3 years later I just want to pull those teeth out and get replacement teeth made. The past 3 years have been so painful and it's not over yet.