He was great with my husband. He had hardly any pain. Kept me updated and gave me instructions for…read moremy hubby to take care of him with a special pack of post surgery goodies.

Too busy to handle my case after he was well aware of the situation…read more Waited weeks for a consultation while in pain for no resolution. Very bad experience

The office staff and the dentist are friendly, kind, knowledgeable and gentle. I have horrible…read moreanxiety at dentist but I felt completely safe. My child loves this place as well!

Dr. Passalaqua and his staff are just wonderful! I have a true fear of dentists, but when I met…read morehim.....my fear disappeared. I have been with them for quite a while now and have brought along my husband and two girls. His office staff is outstanding and his hygienist is kind and gentle. His prices are not outrageous and they will submit my insurance forms for us even though they do not participate. If you are looking for a great dentist with wonderful staff, then give them a call.

From the moment we walked in, we had an exceptional experience. The waiting room was spotless and…read morevery welcoming. The entire staff was kind, compassionate and made both my son and me feel very comfortable throughout the visit. We were made aware of ALL potential expenses right from the start, therefore, we knew what to expect in regard to payment. Dr. Flihan is incredibly knowledgeable, professional and truly went above and beyond to care for my son. They took the time to explain everything, answered all of our questions, and made what could have been a stressful experience so much easier. We are sincerely grateful for the outstanding care and would highly recommend Dr. Donald Flihan's practice to anyone looking for an excellent oral surgeon.

Tried setting up an appointment for a 5 minute surgery on an oral cyst & pretty much got told to…read morefuck off, been to 3 dentists/doctors and each has tried passing me off to someone else. This is like the 10th place I've called and I'm about to just cut my lip open myself & have the ER take care of it. Dont waste your time with dentists in Utica, go elsewhere.

I've been going to Sherrill Dental Arts since 2017. All the staff are super nice, from reception to…read morethe dental hygienists. Dr. Gormley is knowledgeable and friendly. My husband has also had positive experiences, too.

Let me start by saying this dentist did do a few fillings for me which were fine. I thought i…read morewould be seeing him as my regular dentist for cleanings and checkups. I cancelled two appointments with his office. First time because I had a bad cold, the second because of a family emergency. I had to cancel these appointments within a month of each other. During this period of time, apparently I cracked a tooth and developed an infection. I called Dr. Gormleys office on a Monday and asked to be seen asap. The receptionist told me the first appointment they had was on Thursday. I explained I was a patient, i was sure i had an infection and was running a low grade fever. I asked if I could be seen earlier than Thursday. The receptionist said this was the first appointment they had available. I asked if they accounted for emergencies. The receptionist explained to me that I had MISSED two appointments and Thursday would be the first appointment they had for me! I said I did not miss two appointments, I cancelled two appointments. Again the receptionist told me all that was available was Thursday. I did find a dentist that day who saw me in the afternoon. He put me on an antibiotic for 10 days. The tooth needed to be removed once the infection cleared. I now see this dentist for regular checkups. I question the priorities of this office. This was the first time I have EVER been turned away by someone in the medical profession. Obviously I needed to see a dentist and needed treatment. Also, I think the office staff is given direction on how to manage patient care by the person whose business it is.

I personally would recommend this dentist to people. They are friendly knowledgeable and they do as…read morethey say. I've never had a problem, my teeth look great.

It is so unfair and heartless to let me continue in pain after a year when Dr. Candido promised to…read morework with me regarding paying for his service. All I wanted was to understand why he and the secretary on the phone kept saying it was illegal to provide me with the information to either have him paid or be reimbursed. I also wanted to know how was I supposed to submit a claim to my insurance company to get reimbursed for his services if he, or this mystery owner, were claiming it was my responsibility to complete and submit all necessary information on my own if they were refusing to provide the needed information to do so. I don't understand why they would refuse payment in full from the insurance company or allow me to be reimbursed after I paid for his services. Regardless of all that I had paid for the doctor's services by money order to ensure that Dr. Candido was paid for his services. I even had payment in full for the services he was to provide on March 8, when he neither showed up or called to the appointment. I don't understand why "the owner" would force me to see another provider while not even considering allowing Dr. Candido and I to see what could be worked out as he promised. He and the secretary promised to work with me, and she said he would take good care of me. He was exceptionally nice, put me at ease, and patiently explained everything to me. It's been so hard finding providers like that. It's unfortunate when the care is eliminated from healthcare and providers no longer care about patients but how they get their money no matter what the consequences for the patient. Such as refusing to allow me to be reimbursed and paying them in cash or, as I had, by money order. That's just plain heartless and really seems to be the norm rather than rare. AND ACCORDING TO ROMEDENTAL.NET I WAS GOING TO BE OVER CHARGED FOR THE NEXT APPOINTMENT!!!

My kids have been going here for 10+ years and they have been fabulous with both my children. They…read moremake the kids feel comfortable and relaxed and the office is friendly and well decorated for children. Both Dr. Micaroni and Dr. Cognetto have treated them and have been wonderful and informative. The hygienists keep on schedule and its nice to be able to have both my children get their cleanings at the same time so we are in and out.

Both the owner and the staff are as rude and condescending as you could possibly believe…read more Unprofessional. I wouldn't recommend this business if it was the last on earth.

Pull your tooth yourself. Don't let them touch your mouth…read more Well unless you don't like having teeth long

Do not go here! She pulled my daughter's adult tooth and now she needs braces and an implant. She…read moretold us both we had many cavities that needed filings. I got a second opinion and there were no cavities!!!!

Needed emergency assistance and the receptionist was not helpful…read more She didn't provide a solution. And they asked me to call back a second time to receive this information. Luckily, another practice who couldn't take me provided some other practices that they work with if they can accommodate patients.

Lisa was awesome at cleaning and Dr Hubbard was very nice in explaining everything that I needed…read more The staff was also exceptionally nice and professional.