Needed emergency assistance and the receptionist was not helpful…read more She didn't provide a solution. And they asked me to call back a second time to receive this information. Luckily, another practice who couldn't take me provided some other practices that they work with if they can accommodate patients.

Lisa was awesome at cleaning and Dr Hubbard was very nice in explaining everything that I needed…read more The staff was also exceptionally nice and professional.

Buyer beware. I had a terrible experience at this office. My son was left sitting in a chair…read morewaiting with one of those terrible lip spreading devices for twenty minutes while Dr. Klockowski talked with another patient. It was obvious that the hygeneist was very uncomfortable with this wait. Later that evening I sent the Dr. a polite email complaining about the situation. As a result of this complaint, we were dropped as a patient. My son needed to get the braces removed and start over with a new orthodontist. I believe his actions were very unprofessional.

As a parent, braces for your teen is an expensive, necessary pain in the butt. CFSS made it…read moreeasier. They will walk you through everything and explain everything to you. After each appointment the Orthodontic Assistants will come out and explain next steps and goals for the next appointment. They have a payment plan for everyone. Appointments are on time - sometimes they get you in early and there have been times I've left before my actual appointment time. Receptionists are great and will do their best to get you the appointment time you need - even if you need to go to an a different office location. My kids liked the practice - loved the games, the gift cards they could earn and of course the frozen lemonade machine. They do cater to the kids - they are the patients. My dentist recommended them to me. I have no negative experiences and would and have recommended them to my friends. My time at the orthodontist is over.... 5 years of CFSS visits - but thankfully it was a good experience and hopefully my kids will keep wearing their retainers....

It's horrible. They take over an hour every time even though they say it's going to be a short…read moreappointment. They have lots of people who are in training and need people standing over their shoulder the entire time telling them what to do. They had changed how long I'm going to have my braces on every appointment they first said June then July then August and now they are supposed to come off in October. They take forever to do simple repairs or changes on my braces it is horrendous. I would give 0 stars if possible.

Dr Jim Richardson and his staff make you feel at ease the moment you walk through the door. I…read morefractured a tooth over the weekend and they got me right in on Monday. Emergent needs were addressed and a crown is scheduled for Wednesday. They offered to do it today but MY schedule was a little tight. The office has a friendly staff and they have been with Pinnacle Dental from the start. If you're happy with your current dentist that's great. If you are looking for a dentist I highly recommend Pinnacle

From the owner: Exemplary patient care, outstanding aesthetic results, compassion and integrity are the paramount…read morevalues of our practice. With two convenient locations in Liverpool and Fulton, we provide the most comprehensive array of cosmetic, restorative, and preventive dental procedures available today. Our extensive selection of dental treatments is designed to meet all of your dental needs, as well as those of every member of your family. We know that for many individuals, a visit to the dentist can be stressful. In addition to achieving dental excellence, we strive to create an environment that is both gentle and caring. Dr. Richardson, Dr. Aguilar and Dr. Greenberg take the time to listen to your dental goals and customize a treatment plan based on what works best for you and your smile. Please browse through our website to learn more about our office, state-of-the-art technology and services offered at Pinnacle Dental Group. Feel free to call our offices in Liverpool and Fulton for any additional information that you may need, or to schedule an appointment.

Staff were friendly but the place reminded me of a tattoo parlor more than a Dentist. Not one staff…read moremember was wearing scrubs it was more casual leggings and loose sweatshirts and T-shirt's. No real privacy. Plus way more people hanging out around visiting while one person in a chair. Personal water bottles around the center island at least they weren't on the work station. No way to determine who the Dr. Was other than being pointed out.

Amazing environment, friendly staff and even better Orthodontist. The price is one you can't beat!…read moreI would recommend SmileyCuse to anyone looking for an affordable, fun orthodontic practice!

I was a new patient requiring emergency assistance with a broken permanent retainer. Duthie…read moreorthodontics called me back when they had availability and took me when no one else in a 40 mile radius would. Dr. Duthie had a lovely bedside manner and was prompt in tending to me. The work was phenomenal and this was the best orthodontic experience I've ever had. I almost wish I had lived here while I did invisalign so that Dr. Duthie could've been my ortho!

If you are thinking about getting Invisalign treatment I recommend you look elsewhere. My…read moreexperience with Duthie Orthodontics has gotten increasingly annoying. I'm just gonna start saying the nurses all are kinda rude and condescending. I have a mild german accent and during my first appointment the nurse looked at me and saying in a really rude tone "I don't know what you just said" and turned away, with 0 intent to clarify what I was trying to tell her (my accent is really not that bad and overall, just rude). 1) After the first half of my treatment I had my attachments removed, which was rather painful since your teeth get a bit sensitive from shifting around. They took a Xray and pointed out there was something to be reviewed with my dentist, and they would send the Xrays over that day. When I went to the dentist a few weeks later, they said nothing was send over. Also the dentist had to remove attachments remains that where still stuck to my teeth. When I picked up my new batch of aligners months later at Duthies, they had to drill of attachment remains AGAIN, so it took a whole 3 times of painful filing attachment residue from my teeth.. needless to say I declined getting a new set of attachments back on for the second half (and btw the aligners do their job just fine without them, even though the nurse pretend it would not work without). 2) I am currently unable to make it to their office during weekdays, and reached out over a week ago canceling my appointment asking them to send me my aligners per mail (this is something they have agreed to before, even to sending them to Europe). No response from Kim, I send another mail to a different front-desk worker (Missy), and again no response, for over a whole week they had time to read my message and respond. Today I get a text that I missed my appointment. The front desk worker Courtney wasn't aware of anything, and then proceeded to tell me that Dr Berry (who was working there before Dr Duthie retired) somehow changed their policies for sending aligners. Again, just a few months back, they where perfectly fine even sending them to my European address. For the amount of money I am paying them, I would expect more. It has also been nothing new for them not reading/ responding to my emails. 3) Petty but they misspell my name on every letter, correspondence and bill. I brought this up a few times but they cannot be arsed to correct it. Again, I'd definitely looked for a different provider would I have known all this in advance.

Dr Gush is a wonderful orthodontist. He encourages proper care with positive reinforcement. My son…read moreis very happy with his results as am I.

Dr. Gush specializes in orthodontics. He and his staff are top-notch professionals. The office is…read moreextremely family-friendly and neat, with a kid movie running in the waiting room for the occasional long waits. Usually sees patients within ten minutes of arrival, but everyonce in a while there is a big backup. They run a neat rewards program for kids to encourage them to take care of their braces. Care is clean and excellent, and the staff truly cares for their clients. Very highly recommended.

This place was fabulous! My little girl was terrified after her last dentist, and Dr. Blanchard…read morepopped her tooth out in thirty seconds with no pain. Love them, we switched everyone over to them because they are so good.

From the owner: Preventive Dentistry Sealants…read moreFluoride Laser Dentistry X-Rays Digital X-Ray Air Abrasion Veneers Crowns White Fillings Intraoral Camera Custom Dentures & Bridges Dental Implants Nitrous Oxide VELscope® Oral Cancer Screen Orthodontics Invisalign Cosmetic Dentistry Hybrid Bridge Emergency Services Tooth Ache Knocked Out Permanent Tooth Cut or Bitten Tongue, lip or Cheek Possible Broken Jaw Broken Braces and Wires Bleeding After a Baby Tooth Falls Out Broken Tooth Cold or Canker Sores