I wish there were more than 5 stars! They deserve it, the most wonderful staff, kind, caring, I…read morenever felt like any question was stupid or redundant. Dr.Charles is a gem! Amazing professional skills as well as "bedside manner" I am forever grateful to these fantastic people for giving me my smile back! Thank you!!!

Do not go here. Went in for a basic exam and was told I needed multiple fillings despite having no…read morepain. I allowed them to do the work and had to return 3 times because it was not done correctly. I discontinued service with them after they attempted multiple times to fix their mistake. 6 months later and I still have discomfort from the filling they did. I now have to wait to see if another dentist can fix the problem. Save yourself the headache.

My kids go to little jaws big smiles. The staff and dentists have all been very professional and…read moregreat with kids, making them feel comfortable and helping them relax during their cleanings and examination. The waiting room is decorated nicely and so are the exam rooms.

Visited in March 2023. Pros: The hygienist that cleaned all…read more3 of my childrens' teeth was absolutely amazing. Cons: Business policies. They are "out of network" with all insurance providers and what this means is you will need to pay out of pocket at time of service. They will invoice insurance on your behalf, and you will get reimbursed by insurance. Beware that LJBS will invoice at the full cash rate not at the agreed upon contract rate. In our case the discrepancy between full cash rate vs agreed upon contract rate amounted to $250. So not only did I need to pay $650 out of pocket for 3 kids, for a normal run of the mill dental cleaning and check up, I was only reimbursed $400 from insurance. I've lived in 3 different countries, 7 cities - I've never come across a practice where you must pay out of pocket first. So if you're ok potentially being reimbursed less for a general service that is fully covered by insurance for basic needs, the hygienist is awesome.

I've been coming here with my children for nearly 3 years, and we love the practice! Not only are…read morethe office staff friendly and accommodating, but the dental assistants who do the cleanings are wonderfully patient with the very youngest patients, and those who have special needs such as my nearly adult son with severe autism. My kids actually look forward to going to see the dentist without being bribed by toys, etc. I especially enjoy scheduling our appointments to occur concurrently so we can get in and out in the minimum amount of time. The later hours maintained by this office also allow me to schedule even on school days without having to pull my children out of school early.

I came across something unbelievably annoying this morning...being punished for being a healthcare…read moreworker. I had a normal teeth cleaning scheduled for this morning. When I went in, they took my temperature and asked me if I had come in contact with any covid positive patients. I said, not in about three weeks but I am a nurse so I cannot guarantee. (My employer is listed on my file!) I work outside of the home and therefore the risk is there. I explained the use of PPE at my place of employment, and how there are better processes in place than most and definitely better than some Joe Schmo hanging out at wegmans without a mask. But don't you worry, she "respectfully declined" seeing me today because she just cannot be sure. Are you flipping kidding me?! How is anyone 100% sure?! Why don't they send these screening questions before we get to the door?! What's the moral of the story? If you want your teeth cleaned, answer the questions with a lie to make them feel better. I appreciate her respectfully declining because I will be respectfully taking my business elsewhere and respectfully letting everyone I come in contact with the absolute hypocrisy of this establishment. If you're afraid to work with the public, then maybe don't open?! CNY Family Dentistry...not a good choice. Side note-this was after I had to remind them REPEATEDLY to stop changing my appointments without asking me. I would get reminders of appointment changes all throughout the year and when I would have initially scheduled all three kids to go at once, I would end up spending three hours at the dentist office due to their poor scheduling abilities. Too bad the office staff is awful because Dr. Vignogna is nice. Too bad...

Amazing!!! The office is decorated so nicely for kids and has so many fun things for them to do…read morewhile they wait! My son had a bluey themed room with a tv above his head so it was more fun and inviting for him! The dentist and hygienist were so kind, accommodating, and so good with my son!! I was so nervous leading up to it but they were phenomenal! Highly highly recommend! I only wish they took adult patients!!

Here's an honest review of this dental practice. We had two appointments at this office. Our first…read morevisit in 2021 went great with Dr. Young. He was friendly, kind and patient. Even the hygienist was very kind and patient with our 5 year old child. Our child did not have any cavities or dental concerns so we scheduled a return visit for the following year. Our second visit was today and we had a horrible experience. We met with a different hygienist than before and she was rude, inpatient and made our child feel extremely uncomfortable with her remarks. Our child was nervous and started crying when the hygienist came in. Instead of being calm and patient, the hygienist told our child if she did not stop crying " Mommy would have to wait in the waiting room." Then she proceeded to call another hygienist in and told me to hold my child down so they could brush her teeth. I said, ABSOLUTELY NOT! If my child is nervous, why would I restrain her? That sounds very aggressive and abusive to me. I told the hygienist that we can cancel the appointment or try again another time. She walked us to the checkout area. As we were checking out I asked to schedule an appointment with Dr. Young ( the first doctor we saw). The secretary was nice and said she would do it, but before she could put the appointment in Dr. Michael B. Quigley came out and refused to let us reschedule our appointment. His exact words were " If your child cannot handle seeing different providers maybe you should go somewhere else to a smaller, more private practice." I said " Are you refusing us services? " He said " We are not going to reschedule you." He also proceeded to tell me he owns the practice. His racist undertone was disturbing to say the least. I would never go back there again. Dr. Michael B. Quigley and the hygienist we saw today owe our family an apology. The way they treated my child and I was unacceptable.

The office experience was fine but when it came time for billing although provided with insurance…read moreinformation, there was no attempt to collect from these companies, Now I get a letter from a lawyers office without a call to advise that they have yet to receive payments from the insurance companies. If I could provide zero stars I would, for no notice just refer to collection.

10/10 this place was so clean and welcoming. I was treated so nicely provided options and…read moreexplanations of what was going on. Highly recommend this place. everyone was great

Very personal care, friendly staff, keeps you informed on what is needed to keep your teeth in best…read moreshape

This box is too small and 5 stars is not nearly enough to describe my experience with Dr. Craybas…read moreand his amazing staff!!! I did extensive research on cosmetic dentists here in the Syracuse area before finally making the call to set up an appointment with Creative Dental Concepts. If you're anything like me, there is a lot of anxiety associated with any major dental procedure. From day one, Dr. Craybas and his staff made me feel comfortable and instead of dreading each appointment, I couldn't wait!!! My new smile is BEAUTIFUL!!!!! The Facts? *I was able to make an appointment within an extremely reasonable amount of time. *The first impression I had of this office was over the phone while setting up my initial consultation. Nicole was very friendly, welcoming and informative (a huge plus since I was so nervous about this appointment). *I had several visits for my procedure and they never kept me waiting. My appointments were always on time. *The girls in the office are super friendly and always make you feel welcome, especially Kim who worked directly with Dr. Craybas on my shiny new smile! She's a rockstar! *And Dr. Craybas... I can say with 100% confidence, if you are looking for a cosmetic dentist in the Syracuse area, look no further! From day one, he HEARD what I was saying. The artist in him had an image in mind of what my smile would become when he was done and let me tell you, he created a masterpiece! Before seeing Dr. Craybas, my teeth were dark and fragile from a lack of enamel; I have hated my smile for YEARS! And now? I can't stop smiling! My teeth are healthy and beautiful! They are so "ME" and so natural looking; exactly what I asked for :) I would absolutely recommend Dr. Craybas and Creative Dental Concepts of CNY and if I could I would give them many more stars!!!

Abruptly closed, withheld xrays and deposit for treatments and no return calls. Years of service…read moreand this is how we are treated. I have contacted the morning news and reported to bbb. Very disappointing

It seems like my son needed so much unnecessary and expensive $ work. Since leaving the practice 2…read moreyears ago, my child has not needed anything but a cleaning. I've spent thousands $$$ at the kids dentist unnecessarily. I should have trusted my gut and went somewhere else initially.

I needed to find a local dentistry and decided to try mapleridge. Ive had the best experience here…read more I went for my routine checkup and they located a cavity. The first checkup was a bit of a struggle to fit the xray placements in my mouth. However, when i came in for my filling, Dr. Saini and her staff were so efficient. I was in and out within 15minutes, no pain, no complaints. Also the front desk has always been incredibly helpful especially when i ran into insurance problems

I can not say enough about Dr. Saini, and the entire staff at Mapleridge! Dr. Saini is by far the…read morebest dentist I have ever been to. I recently became a patient of hers, and I have been so happy with the care I receive. I need a lot of work done; fillings, filling replacements, crowns etc. She sat down with me and explained the treatment plan and made sure I was in agreement. I fully trust her professional knowledge and judgment. She is also personable and compassionate. I'm a big scaredy-cat when it comes to dental work, and she completely put my anxiety at ease. Melody the receptionist is always pleasant and works wonders with scheduling. Vicki the dental assistant is amazing! I could go on and on about this office! It feels great to finally get the care I deserve. Thank you, Dr. Saini and staff. With a smile, Jen

Have you ever thanked your hygienist for pain free cleanings? I did yesterday. Courtney P, Thank…read moreyou... always a pleasure to go there.

Wife needed attention with pain in lower jaw area, they were able to set up an appointment the next…read moreday to take a look at her.

Dr. Monaco is the wizard of prosthodontics!!!…read more I had a beyond dreadful set of dentures when I went to see him. I now have a gorgeous smile and can even eat an apple again!!! I did have implants put into my lower jaw because that lower denture is famous for sliding around in your mouth as the ridge recedes that it needs to grip. Implants snap into matching "snaps" inside the lower denture securing it FIRMLY in your mouth!! It's a life-changing experience!! The ability to chew again?? Priceless!!

Love the mans work…read more He has a great staff inside. All ways clean. Very quick and always look forward to the next visit.