Just tried to make an appointment at the Dewitt office for a cleaning for my 91 year old mother who…read moreis an existing patient at Aspen Dental and was told the first available appointment would be March 2025! Really???

DO NOT GO HERE!! I went in as a new patient and my appointment was cancelled as I didn't confirm…read morethe appointment. No one warned me that this was the case when I booked it the first time. I have never had an appointment cancelled on me like this. So I got a second appointment which I made I confirmed so I didn't waste another afternoon out of work. I waited for 40 plus minutes as they surgeon was in that day which made them "extra" busy. Then received 20 ex-rays!!! They won't do a cleaning on your first visit so you need to go back a second time. I had a conflict with my cleaning appointment which was two days after my 1st appointment as they had a cancellation which I should have kept, not knowing they are booking out 11 months!! Called to reschedule and they said that they couldn't reschedule as they didn't know what they had available until Friday (this was Monday). Called back twice, no one answered, left 2 messages (one might have been to another location but confirmed that the second message was to the right location). Didn't hear back from them at all so I called after 3 business days. I left a message which granted I was upset as I called 5 times trying to get a live person at different times and no one ever answered. Then they said that they never got my message and that they can book my cleaning next August!!! I laughed at said well this is the worse place ever, especially as they have my 20 ex-rays already and doubt that insurance will allow me to get a second set somewhere else. They managed to squeeze me in the middle of December as "my teeth are healthy and all the people with gum disease get priority over me". Seriously, I can't make this stuff up. Do yourself a favor and find any other dentist.

I had a crown on December 10th with Dr. Lee. She and her assistant were so nice to me. Dr. Lee…read moreremembered that I have a lot of anxiety when it comes to getting novocaine. She talked me through the entire process from start to finish. She was very gentle and caring. I even got a phone call the next day to ask how I was feeling. I told her "you did such a good job, and made me feel so at ease". We had just moved to Liverpool and I was referred to the practice by a coworker. I am so glad that I went there.

They make a dentist plan with you. The care to not go after your money but to actually fix your…read moreteeth. They are also able to not rush you into anything. They always accept new patients. Highly recommend!

Very personal care, friendly staff, keeps you informed on what is needed to keep your teeth in best…read moreshape

This box is too small and 5 stars is not nearly enough to describe my experience with Dr. Craybas…read moreand his amazing staff!!! I did extensive research on cosmetic dentists here in the Syracuse area before finally making the call to set up an appointment with Creative Dental Concepts. If you're anything like me, there is a lot of anxiety associated with any major dental procedure. From day one, Dr. Craybas and his staff made me feel comfortable and instead of dreading each appointment, I couldn't wait!!! My new smile is BEAUTIFUL!!!!! The Facts? *I was able to make an appointment within an extremely reasonable amount of time. *The first impression I had of this office was over the phone while setting up my initial consultation. Nicole was very friendly, welcoming and informative (a huge plus since I was so nervous about this appointment). *I had several visits for my procedure and they never kept me waiting. My appointments were always on time. *The girls in the office are super friendly and always make you feel welcome, especially Kim who worked directly with Dr. Craybas on my shiny new smile! She's a rockstar! *And Dr. Craybas... I can say with 100% confidence, if you are looking for a cosmetic dentist in the Syracuse area, look no further! From day one, he HEARD what I was saying. The artist in him had an image in mind of what my smile would become when he was done and let me tell you, he created a masterpiece! Before seeing Dr. Craybas, my teeth were dark and fragile from a lack of enamel; I have hated my smile for YEARS! And now? I can't stop smiling! My teeth are healthy and beautiful! They are so "ME" and so natural looking; exactly what I asked for :) I would absolutely recommend Dr. Craybas and Creative Dental Concepts of CNY and if I could I would give them many more stars!!!

Best dental office! I've been going here for over 20yrs. I received the best care. Because of this…read moreplace, I no longer fear going to the dentist. Amazing front staff, hygienist and Doctors. I highly recommend it. Elena

I have been going to this dentist for the past five years or so. Dr. Lawitts and her team are top…read morenotch. They hygienists are professional, friendly, thorough, and accommodating to your needs. I always leave there with my teeth feeling great. Whenever I've had any issues or concerns with my teeth and overall oral care, Dr. Lawitts has the skills to fix it right the first time. I highly recommend Dr. Lawitts for your dental needs.

horrible experience I went for a extraction they accidentally removed the wrong tooth and chipped…read moreanother then glued it back in and it fell out the next day after getting infected

After seeking to have a tooth reconstructed from a root canal and crown, I was about to give up…read moreuntil an endodontist suggested Jim. I knew my insurance would not cover but really had no choice. I set up the appointment and went to see Jim and I am so glad I did. The office is an old house that he obviously bought to run his practice. It's kind of homey and made going to the dentist more like going home if that could ever make things easier. The doctor is about my age and loves to tell stories about ice fishing. I had the initial exam and he was confident he could help me out. There was no negotiation on price, however, I felt that if it had come down to it, he would had helped me financially. No novicane, no gas, no nothing. 2 hours later, I have a post and a temp crown. No problems. Then on to day 2 yesterday. He removes temp and cements a new crown. Easy peasy. Hoping it lasts a lifetime. I love the spittoon and mouthwash. I'm old school when it comes to washing out my mouth. Again I can't say enough about the service here. If I had insurance, I go to Jim for all my dental care. What a fantastic experience.

Wanted to add these guys to make sure the other "Eastwood Dental" wasn't confused. This is Dr. Paul…read moreEdwards and he is the greatest dentist I've ever been to! He's gentle, kind, super amazing at whatever service he does (I've had general AND cosmetic). There's no upselling and he even has modified a price twice to get it all included in my insurance or once in a CareCredit allowance I had. He's amazing. The whole practice is! HIGHLY RECOMMENDED.

For Anxious Dental Patients: You aren't gaslit, dismissed or treated like a child here…read more I've been a patient for 3 months, after being dismissed by my previous dentist (see my profile for review). I obviously don't sugar-coat because I believe the best person with the best price should get the job. I've had award-winning anxiety since I was a child, and it centers around claustrophobia. So going to the dentist has always been a nightmare, I've always been treated like I could control the panic "if I wanted to." Then, I got a touch of terminal cancer that although has since been reversed, at the time centered around a tumor in my trachea that led to intubations, conscious mechanical intubation for several weeks, and ended with a trach that I had until I left hospice and got well. That old story. But it's relevant in that it made a phobia, into a terror. And to overcome that, I need people who understand, and more so give a shit. Not just phoning it to get paid pretentious Bambi-eyed toddler talk - I spent a year in end stage cancer care, I've heard all the syrupy speeches I ever care to. But I want and deserve professionals that understand my fear is not a joke or an inconvenience. And now, I've found them. And that they are less expensive than my last dentist? That's awesome. For example, yesterday's conscious sedation was $750. At my old dentist it was $1500. That is a huge difference. Huge. Same drug, except - OMG they had a meeting and before care and aftercare and that meant a lot to me that they CARED about my health. Considering since I've been trying to fix the hell cancer put my teeth through I've averaged 2-4 sedations a year? That's going to save someone I love money. Because lord knows I can't afford my dental work . I have self-pay cancer debt! Besides that I'm not allowed to have enough money to afford dental work because of disability. The work thus far had been painless, professional, kind, courteous and concerned. My physical and mental health were well-cared for and it's just a happy place. The staff are kind and happy people, and that says a lot about this business. The fact that they have a dental plan that will actually save a lot of money this year always especially awesome. I could say a lot of nice things about this place, but I'm just so damn relieved to find a place to call my new dental home - and I don't even hate going there because they spoil you to make sure all your needs are covered. It doesn't feel like the sterile, overly bright, what is that smell dentist offices I'm accustomed to. Like yesterday my procedure (root canal and 2 cavities) was performed by Dr Jake in a dimly lit room (he wore a bright headlamp) But the difference it made not to be in a bright room was fantastic. Absolute game changer. I ramble, but I do so because I know the anxiety patients will pick-up what I'm putting out there that the "normal" people won't understand. I promise you, they will make you comfortable and are not going to let you because. And I say that as someone fired by an anxiety dentist "for being TOO anxious" (after being passed to him by his mother who thought my inability to lay flat was too hard on her back) who sent me to by my last dentist who fired me for being too invested in his lack of concern for anything that wasn't about him. Anyway, having worked with Dr. Jake and spoken with Dr Yeager I cannot recommend this place high enough. If you HAVE to go to the dentist they will treat you epically, and not overcharge you for the privilege of going somewhere both the work and the people are excellent. I was not paid for this review. I wish I had been because I could go for a boba!

I hadn't been to the dentist for a very long time and had horrible pain in one tooth, next to one I…read morehad lost many years ago. I don't generally trust medical professionals for many reasons, but every single person I encountered treated me with such respect and compassion and explained everything - from what likely had happened to treatment to cost and WHY - and what my options were in great detail. Dr. Yeager was so kind and approachable. 100/10; the entire staff was incredible. Thank you so much!

I went to Martin and Winkler since I was a baby, and for all of those years I've never had an…read moreissue. Great care, helping with my anxiety and talking to me through my appointments. However I had an accident in 2021 and it was like a complete turn in their behavior. Three of my teeth were knocked out and to say it was traumatic puts it lightly, I wasn't in the right mindset. They made fun of me for bringing a stuffed animal to my appointments, saying that I was too old for those things. They also said with the dental bridge I ended up having I could only drink soup as food for the rest of my life, which years later is a giant lie I'm able to eat fine. And they also said to me with my bridge if it ever needs to be worked on it would rip out my teeth underneath, so I would end up having to just deal with implants. Which..Is also a lie, there's ways to safely remove them. I have since stopped going there and I can say the way they have treated me has affected the way I trust dentists and the PTSD I now have from my accident. Edit: Also forgot that my mother paid for all of the work done on my teeth, they overcharged her $800 and getting the money back to her took around two months.

They cancelled appointments and rescheduled me for a month later at 5 pm. When I asked if I could…read morehave an earlier appointment, the receptionist did not even check and immediately repeated the new appointment date and time like I have to accept the rescheduled time. I wonder if they have too many patients.

Dr. Monaco is the wizard of prosthodontics!!!…read more I had a beyond dreadful set of dentures when I went to see him. I now have a gorgeous smile and can even eat an apple again!!! I did have implants put into my lower jaw because that lower denture is famous for sliding around in your mouth as the ridge recedes that it needs to grip. Implants snap into matching "snaps" inside the lower denture securing it FIRMLY in your mouth!! It's a life-changing experience!! The ability to chew again?? Priceless!!

Love the mans work…read more He has a great staff inside. All ways clean. Very quick and always look forward to the next visit.