They told me I needed a full mouth scaling. Proceeded to scrape the hell out of my gums; extreme…read morepain. I was crying. No pain killer offered, zero compassion. I told them to stop 1/2 way through. Left blood on my face and the lady at the desk actually laughed at me when I checked out. Of course I never returned. I visited a legitimate dentist several weeks later. They told me they did not feel any scaling was necessary. They also informed me that they always use some form of numbing agent as it is indeed a painful procedure. I cannot stress enough to NOT go to Fayetteville Smiles.

I went in for a routine cleaning a few years ago and exam expecting a normal visit, but the…read moreexperience was very concerning. During my cleaning, the hygienist asked the dentist in the room whether I needed any crowns, and he clearly said no. They also took X-rays, which did not show any cavities. However, after the cleaning a woman who was neither the dentist nor the hygienist came into the room with a stack of paperwork and tried to get me to sign documents for dental work the very next day. The interaction felt rushed and pressured, and she made it seem urgent that I commit to treatment immediately. They used a small camera to zoom in on areas of demineralization on my teeth and then told me it was "extensive decay" and that I needed crowns on all of my teeth. This was confusing and alarming given that the dentist had just said I did not need crowns and the X-rays did not show cavities. Additionally, the cleaning itself was very rough. Both my husband and I experienced significant bleeding during our cleanings, which has not been typical for us at other dental offices. Overall, the visit felt disorganized and pressured, with conflicting information about my dental health. I left feeling uncomfortable about the recommendations and the push to sign treatment paperwork immediately.

I've been coming here with my children for nearly 3 years, and we love the practice! Not only are…read morethe office staff friendly and accommodating, but the dental assistants who do the cleanings are wonderfully patient with the very youngest patients, and those who have special needs such as my nearly adult son with severe autism. My kids actually look forward to going to see the dentist without being bribed by toys, etc. I especially enjoy scheduling our appointments to occur concurrently so we can get in and out in the minimum amount of time. The later hours maintained by this office also allow me to schedule even on school days without having to pull my children out of school early.

I came across something unbelievably annoying this morning...being punished for being a healthcare…read moreworker. I had a normal teeth cleaning scheduled for this morning. When I went in, they took my temperature and asked me if I had come in contact with any covid positive patients. I said, not in about three weeks but I am a nurse so I cannot guarantee. (My employer is listed on my file!) I work outside of the home and therefore the risk is there. I explained the use of PPE at my place of employment, and how there are better processes in place than most and definitely better than some Joe Schmo hanging out at wegmans without a mask. But don't you worry, she "respectfully declined" seeing me today because she just cannot be sure. Are you flipping kidding me?! How is anyone 100% sure?! Why don't they send these screening questions before we get to the door?! What's the moral of the story? If you want your teeth cleaned, answer the questions with a lie to make them feel better. I appreciate her respectfully declining because I will be respectfully taking my business elsewhere and respectfully letting everyone I come in contact with the absolute hypocrisy of this establishment. If you're afraid to work with the public, then maybe don't open?! CNY Family Dentistry...not a good choice. Side note-this was after I had to remind them REPEATEDLY to stop changing my appointments without asking me. I would get reminders of appointment changes all throughout the year and when I would have initially scheduled all three kids to go at once, I would end up spending three hours at the dentist office due to their poor scheduling abilities. Too bad the office staff is awful because Dr. Vignogna is nice. Too bad...

Amazing!!! The office is decorated so nicely for kids and has so many fun things for them to do…read morewhile they wait! My son had a bluey themed room with a tv above his head so it was more fun and inviting for him! The dentist and hygienist were so kind, accommodating, and so good with my son!! I was so nervous leading up to it but they were phenomenal! Highly highly recommend! I only wish they took adult patients!!

Here's an honest review of this dental practice. We had two appointments at this office. Our first…read morevisit in 2021 went great with Dr. Young. He was friendly, kind and patient. Even the hygienist was very kind and patient with our 5 year old child. Our child did not have any cavities or dental concerns so we scheduled a return visit for the following year. Our second visit was today and we had a horrible experience. We met with a different hygienist than before and she was rude, inpatient and made our child feel extremely uncomfortable with her remarks. Our child was nervous and started crying when the hygienist came in. Instead of being calm and patient, the hygienist told our child if she did not stop crying " Mommy would have to wait in the waiting room." Then she proceeded to call another hygienist in and told me to hold my child down so they could brush her teeth. I said, ABSOLUTELY NOT! If my child is nervous, why would I restrain her? That sounds very aggressive and abusive to me. I told the hygienist that we can cancel the appointment or try again another time. She walked us to the checkout area. As we were checking out I asked to schedule an appointment with Dr. Young ( the first doctor we saw). The secretary was nice and said she would do it, but before she could put the appointment in Dr. Michael B. Quigley came out and refused to let us reschedule our appointment. His exact words were " If your child cannot handle seeing different providers maybe you should go somewhere else to a smaller, more private practice." I said " Are you refusing us services? " He said " We are not going to reschedule you." He also proceeded to tell me he owns the practice. His racist undertone was disturbing to say the least. I would never go back there again. Dr. Michael B. Quigley and the hygienist we saw today owe our family an apology. The way they treated my child and I was unacceptable.

Since I was young I dreaded going to the dentist. Ultimately resulting in not going to a dental…read moreoffice for four years. This all changed when I walked in to Shoppingtown dental the care,professionalism, the quality is unlike Anything I have ever experienced . My mouth has never felt better. I now enjoy going to the dentist and look toward to my next appointment. I strongly encourage anyone that would like a doctor that truly cares to go here. Thank you Shoppingtown Dental Services for your amazing service and care

I have been going to Dr. Simlote's office for at least 15 years I think. My husband has also…read moreswitched. I first started at Shoppingtown Dental reluctantly because of the "mall" reference (don't let the name put you off... it's not even in Shoppingstown just near it!) but the office was close for travel and took my NYS retiree insurance... up front. I have found this office to be exceptional in terms of insurance billing and pre-approvals (thank you, Pat!) with appointments kept right on time or very close to it... none of these "we're running an hour late.." Most importantly, Dr. Simlote is .... very skilled, very gentle and kind, and very concerned with your well being as he works in your mouth (confirms all is ok as he goes). I cannot speak highly enough of this office, it's staff, and especially Dr. Simlote. . . I can recommend Shoppingtown Dental without reservation.

The office experience was fine but when it came time for billing although provided with insurance…read moreinformation, there was no attempt to collect from these companies, Now I get a letter from a lawyers office without a call to advise that they have yet to receive payments from the insurance companies. If I could provide zero stars I would, for no notice just refer to collection.

10/10 this place was so clean and welcoming. I was treated so nicely provided options and…read moreexplanations of what was going on. Highly recommend this place. everyone was great

Very personal care, friendly staff, keeps you informed on what is needed to keep your teeth in best…read moreshape

This box is too small and 5 stars is not nearly enough to describe my experience with Dr. Craybas…read moreand his amazing staff!!! I did extensive research on cosmetic dentists here in the Syracuse area before finally making the call to set up an appointment with Creative Dental Concepts. If you're anything like me, there is a lot of anxiety associated with any major dental procedure. From day one, Dr. Craybas and his staff made me feel comfortable and instead of dreading each appointment, I couldn't wait!!! My new smile is BEAUTIFUL!!!!! The Facts? *I was able to make an appointment within an extremely reasonable amount of time. *The first impression I had of this office was over the phone while setting up my initial consultation. Nicole was very friendly, welcoming and informative (a huge plus since I was so nervous about this appointment). *I had several visits for my procedure and they never kept me waiting. My appointments were always on time. *The girls in the office are super friendly and always make you feel welcome, especially Kim who worked directly with Dr. Craybas on my shiny new smile! She's a rockstar! *And Dr. Craybas... I can say with 100% confidence, if you are looking for a cosmetic dentist in the Syracuse area, look no further! From day one, he HEARD what I was saying. The artist in him had an image in mind of what my smile would become when he was done and let me tell you, he created a masterpiece! Before seeing Dr. Craybas, my teeth were dark and fragile from a lack of enamel; I have hated my smile for YEARS! And now? I can't stop smiling! My teeth are healthy and beautiful! They are so "ME" and so natural looking; exactly what I asked for :) I would absolutely recommend Dr. Craybas and Creative Dental Concepts of CNY and if I could I would give them many more stars!!!

Abruptly closed, withheld xrays and deposit for treatments and no return calls. Years of service…read moreand this is how we are treated. I have contacted the morning news and reported to bbb. Very disappointing

It seems like my son needed so much unnecessary and expensive $ work. Since leaving the practice 2…read moreyears ago, my child has not needed anything but a cleaning. I've spent thousands $$$ at the kids dentist unnecessarily. I should have trusted my gut and went somewhere else initially.

I needed to find a local dentistry and decided to try mapleridge. Ive had the best experience here…read more I went for my routine checkup and they located a cavity. The first checkup was a bit of a struggle to fit the xray placements in my mouth. However, when i came in for my filling, Dr. Saini and her staff were so efficient. I was in and out within 15minutes, no pain, no complaints. Also the front desk has always been incredibly helpful especially when i ran into insurance problems

I can not say enough about Dr. Saini, and the entire staff at Mapleridge! Dr. Saini is by far the…read morebest dentist I have ever been to. I recently became a patient of hers, and I have been so happy with the care I receive. I need a lot of work done; fillings, filling replacements, crowns etc. She sat down with me and explained the treatment plan and made sure I was in agreement. I fully trust her professional knowledge and judgment. She is also personable and compassionate. I'm a big scaredy-cat when it comes to dental work, and she completely put my anxiety at ease. Melody the receptionist is always pleasant and works wonders with scheduling. Vicki the dental assistant is amazing! I could go on and on about this office! It feels great to finally get the care I deserve. Thank you, Dr. Saini and staff. With a smile, Jen

Wife needed attention with pain in lower jaw area, they were able to set up an appointment the next…read moreday to take a look at her.

Reaves dental is outstanding in every way. Dr. Justin is kind and conscientious, always learning…read morethe newest and latest in his profession and providing excellent dental care. He and his team have created a welcoming and friendly professional environment-- from the office assistants to the dental assistants. Bridgette, my hygienist, is an absolute gem- she is perfection- one could not do a more thorough job than she does. I'm very grateful!

Everyone one is so so nice and so amazing gentle and friendly for nervous or anxious people. The…read moreapp is so fun you win free rewards and gift cards by doing your tasks

Very knowledgeable, caring,patient and understanding. Short…read morewait time and I am hard to work on but he is patient and cares about each person