Abruptly closed, withheld xrays and deposit for treatments and no return calls. Years of service…read moreand this is how we are treated. I have contacted the morning news and reported to bbb. Very disappointing

It seems like my son needed so much unnecessary and expensive $ work. Since leaving the practice 2…read moreyears ago, my child has not needed anything but a cleaning. I've spent thousands $$$ at the kids dentist unnecessarily. I should have trusted my gut and went somewhere else initially.

My kids go to little jaws big smiles. The staff and dentists have all been very professional and…read moregreat with kids, making them feel comfortable and helping them relax during their cleanings and examination. The waiting room is decorated nicely and so are the exam rooms.

Visited in March 2023. Pros: The hygienist that cleaned all…read more3 of my childrens' teeth was absolutely amazing. Cons: Business policies. They are "out of network" with all insurance providers and what this means is you will need to pay out of pocket at time of service. They will invoice insurance on your behalf, and you will get reimbursed by insurance. Beware that LJBS will invoice at the full cash rate not at the agreed upon contract rate. In our case the discrepancy between full cash rate vs agreed upon contract rate amounted to $250. So not only did I need to pay $650 out of pocket for 3 kids, for a normal run of the mill dental cleaning and check up, I was only reimbursed $400 from insurance. I've lived in 3 different countries, 7 cities - I've never come across a practice where you must pay out of pocket first. So if you're ok potentially being reimbursed less for a general service that is fully covered by insurance for basic needs, the hygienist is awesome.

Amazing doctor! Committed and professional- exceptional family practice…read more Dr Vignogna is an amazing physician and person.

I've been coming here with my children for nearly 3 years, and we love the practice! Not only are…read morethe office staff friendly and accommodating, but the dental assistants who do the cleanings are wonderfully patient with the very youngest patients, and those who have special needs such as my nearly adult son with severe autism. My kids actually look forward to going to see the dentist without being bribed by toys, etc. I especially enjoy scheduling our appointments to occur concurrently so we can get in and out in the minimum amount of time. The later hours maintained by this office also allow me to schedule even on school days without having to pull my children out of school early.

Have you ever thanked your hygienist for pain free cleanings? I did yesterday. Courtney P, Thank…read moreyou... always a pleasure to go there.

Wife needed attention with pain in lower jaw area, they were able to set up an appointment the next…read moreday to take a look at her.

Amazing!!! The office is decorated so nicely for kids and has so many fun things for them to do…read morewhile they wait! My son had a bluey themed room with a tv above his head so it was more fun and inviting for him! The dentist and hygienist were so kind, accommodating, and so good with my son!! I was so nervous leading up to it but they were phenomenal! Highly highly recommend! I only wish they took adult patients!!

Here's an honest review of this dental practice. We had two appointments at this office. Our first…read morevisit in 2021 went great with Dr. Young. He was friendly, kind and patient. Even the hygienist was very kind and patient with our 5 year old child. Our child did not have any cavities or dental concerns so we scheduled a return visit for the following year. Our second visit was today and we had a horrible experience. We met with a different hygienist than before and she was rude, inpatient and made our child feel extremely uncomfortable with her remarks. Our child was nervous and started crying when the hygienist came in. Instead of being calm and patient, the hygienist told our child if she did not stop crying " Mommy would have to wait in the waiting room." Then she proceeded to call another hygienist in and told me to hold my child down so they could brush her teeth. I said, ABSOLUTELY NOT! If my child is nervous, why would I restrain her? That sounds very aggressive and abusive to me. I told the hygienist that we can cancel the appointment or try again another time. She walked us to the checkout area. As we were checking out I asked to schedule an appointment with Dr. Young ( the first doctor we saw). The secretary was nice and said she would do it, but before she could put the appointment in Dr. Michael B. Quigley came out and refused to let us reschedule our appointment. His exact words were " If your child cannot handle seeing different providers maybe you should go somewhere else to a smaller, more private practice." I said " Are you refusing us services? " He said " We are not going to reschedule you." He also proceeded to tell me he owns the practice. His racist undertone was disturbing to say the least. I would never go back there again. Dr. Michael B. Quigley and the hygienist we saw today owe our family an apology. The way they treated my child and I was unacceptable.

I needed to find a local dentistry and decided to try mapleridge. Ive had the best experience here…read more I went for my routine checkup and they located a cavity. The first checkup was a bit of a struggle to fit the xray placements in my mouth. However, when i came in for my filling, Dr. Saini and her staff were so efficient. I was in and out within 15minutes, no pain, no complaints. Also the front desk has always been incredibly helpful especially when i ran into insurance problems

I can not say enough about Dr. Saini, and the entire staff at Mapleridge! Dr. Saini is by far the…read morebest dentist I have ever been to. I recently became a patient of hers, and I have been so happy with the care I receive. I need a lot of work done; fillings, filling replacements, crowns etc. She sat down with me and explained the treatment plan and made sure I was in agreement. I fully trust her professional knowledge and judgment. She is also personable and compassionate. I'm a big scaredy-cat when it comes to dental work, and she completely put my anxiety at ease. Melody the receptionist is always pleasant and works wonders with scheduling. Vicki the dental assistant is amazing! I could go on and on about this office! It feels great to finally get the care I deserve. Thank you, Dr. Saini and staff. With a smile, Jen

I have been going to Baldwinsville family dentistry for a few years now. They are wonderful. They…read moretake such good care of you, very gentle when they're doing work on your teeth very calming atmosphere I highly recommend them.

I would absolutely not recommend Baldwinsville Family Dental. Our 6yr old daughter required…read morelaughing gas for tiny fillings. Our dentist does not offer this service. We called and scheduled this in August and they told us AFTER 9/30 they will not accept my employers insurance. This office required it to be done in two different appointments. First one on 9/1 and THEY scheduled the second appointment for today 9/30, rearranging other appointments to get us in specifically before the cut off. I left work early and arrived at our appointment time THEY scheduled for me. I was told we no longer participate with your insurance as of yesterday 9/29 and you'll have to pay $619 to have it done. I said but you scheduled it for today not me, I can't tell you how many times the insurance cut off date was discussed at the previous appointment. I was told did you read the signs we have posted? like that somehow justifies their mistake. Did they ever read their signs? Seems as though they did not considering they scheduled my appointment for this date. No responsibility accepted by them, Just a oh well if you want it done then pay the $619

Quality of care is ok. Office manager and financial coordinator are both extremely rude. A request…read moreby Dr. Patel to United Health for a rate increase resulted in us being billed for services previously covered by our insurance, which hasn't changed. We were told by the office manager that it is our problem with United Health Care, not theirs. We won't be returning.

Best dentist I've ever had!…read more Before your appointment: they send out email reminders 2 week before, 1 week before, 1day before, and the morning of your appointment. They also call to confirm your appointment as well. Waiting for your appointment: I have never waited more than five minutes for my appointment. They have never made me wait and I have always been able to speak to the woman behind the counter the moment I walk in. The waiting room is pretty and well kept. During your appointment: Everything is digital and they have computer screens to show you all the images of your teeth that they are looking at! They remember you and are polite and kind and make small talk, which is nice. Everything is to high tech and spotlessly clean. After your appointment: They give you a folder with your teeth X-ray in it for any specialist you want to go to and give you a goodie bag with Toothbrush and toothpaste and floss in it! I love going here and they are by far the best dentist business I have ever been to!

Great experience, staff were very sufficient and friendly,very clean and everyone very…read moreprofessional.Doctor and nurses were wonderful and did work on my tooth day of first appointment which I wasn't anticipating thought I would have to wait until next appointment. I Highly recommend this dental office.