This store has very little to recommend it aside from cheap prices. The produce did not look fresh, there is little selection, and the ambience is pre-Stalin Soviet. read more

Absolute disaster. Boxes all over the place and shelves in disarray. This place makes no sense and had nothing i needed.

Just did shopping at the store #60. Seems like cashier doesn't know the difference between Mango and Avocados. Bought 2 mangoes 0.59/each been charged for Avocados 1.29/each. I can't believe there is a number which I can contact and explain. I need to know what I should if this thing happens and probably I won't be at that store for a week. read more

I find so much here! The gluten free line is reasonably priced and has good flavor. The fit and active line has several amazing energy and cereal bars. I love the giant bottle of coffee creamers in different flavors and the quality of the almond milk. I love the convenience of this place and the staff is nice. read more

I have say I'm not terribly impressed by Aldi. I had heard really good things about the chain, but when we actually got to have the Aldi experience it was a huge disappointment. I'm not sure how store that has been open maybe all of two or three weeks can look so lackluster and run down. The vibe is garage sale mated with a dollar store. Selection is weird. The meat is cheap. Scary cheap, but we bought a few things to try and if it's good I can see swinging in once in awhile. Bring a quarter to release a shopping cart. You get the quarter back when you return the cart. So no loose carts in the parking lot, which is good. Be prepared to bag your things, the cashier just dumps it back in the cart. read more

I use to love Aldi's. I grew up in a town with one of the very first in the country over 30 years ago. I was thrilled when Aldi's came to Virginia. But, many times the foods do not ring up correctly. And, when I point it out, they refund the amount overpaid, minus the tax you paid on the higher amount. I tried to point it out a few times before, but the cashiers did not understand and since it was usually 15 cents or so, I would just say forget it. But it has happened so many times. So, on December 27th, I went to the Springfield Aldi's and bought an item with a bright pinkish red sticker with a discounted amount to take off the item. The cashier rang the items through. She was really rushed and had called for back up several times and no one came to help. She was pushing folks through like cattle. After my order rang and I paid, I checked my receipt because it was not the amount I had calculated. And sure enough, she had not rang the $2 discount. I told her about it and she finished with the customer and then took my receipt. She handed me $2.00. No tax. And the cashier was clearly annoyed because she had so many customers to deal with. So I paid tax on the full price of the item but was not refunded the over tax. Is this legal? I know it sounds petty, but I am tired of being nickel and dimed! I called Aldi's to have the problem fixed. In defense of Aldi's, the customer service rep said that she would talk to the manager to train the cashiers on proper procedure for refunding and customer service. But then, she suggested that if I wanted to have something done or changed, that I should drive back to the Aldi's to explain to the manager what happened and get my refund for the tax. ARE YOU KIDDING??? DRIVE BACK, FIND A MANAGER, EXPLAIN WHAT HAPPENED AND GET MY 10 CENTS BACK??? HOW ABOUT DOING IT RIGHT THE FIRST TIME. Why are the cashiers not trained correctly in the first place. Care about your customers. I didn't call to get my 10 cents back. I called to let Aldi's know that this has happened often to me and most likely has happened to others and that they should know about it so that it can stop. She promised that the store manager would call me after 6pm, but so far, no call. That say's to me that my concern is not important and will not be handled. read more

As I went to obtain a grocery cart, I noticed they were all chained together. I went inside the store and asked a cashier how I could get a cart. She said that I needed to insert a quarter in the slot. Excuse me? I carry no cash. I go shopping carrying only my keys, cell phone, and credit card wallet. This has worked fine at every other grocery store chain in the area. All the other stores lend you a cart, rather than renting you one. My list contained more items than I could carry in my arms, so I was unable to shop at Aldi. The big "G" store got my business (as usual) instead of Aldi gaining a new customer. I also found out by reading the reviews online when I got back home that Aldi does not accept credit cards. You must use cash or a debit card. I use one particular credit card as a way of saving up for airline flights to visit our sons who live in Colorado and Nevada.So the prices and the selection at Aldi would need to be pretty spectacular to offset the inconvenience. I think prospective customers need to be warned about the need for a quarter to rent a cart, to bring their own bags, and to have cash or a debit card to pay for the groceries. Maybe in the TV ads, display a row of shopping carts with a big sign, "Cart Rental 25 Cents." Have the animated "bucks" that accompany a shopper into the store brandish a quarter and put it into a slot, then pull out a cart for the "shopper". A voice over and text at the bottom of the screen could say, "All sales must be paid for with cash or a debit card." Maybe if I had known ahead of time what to bring., it would not have been so irritating. read more

needs more cashiers i dont know why they have 1 or 2 and they have lines and lines i get it its for saving money but it wont hurt to at least have another one open or have self checkout read more

I just had my first Aldi experience after hearing people at work rave about the store (albeit in a different location). After today's experience I don't think I'll ever go back. I had never been to the store so mainly I wanted to explore- I didn't grab a cart because I didn't think I'd need one- I was wrong, so I got a bag instead and purchased it at check out. I grabbed a pallet of waters (about 10 feet from the checkout line) while waiting to be rung up and I got yelled at the first time by the cashier. Then she yelled at me for not having a cart and then also for not pushing the confirm button quick enough on the debit card reader. Now, the quality and selection at this store were great, but the crummy customer service may just keep me from going back. I'd rather spend a few dollars more and receive smiles and great customer service at my local giant than be berated by a cashier and save a few pennies. Buyers beware. read more

Great store in a great plaza. Store is always clean. Has great parking. Prices always great. The staff are really friendly.

Bottom line, if you're trying to save a few bux on the high costs of elevated prices in the grocery store, here's your option. We live in a triangle with Giant, Trader Joe's and Aldi within 2 miles. I have been to Aldi 5x more often than Giant for the "staples". Granted, TJs is considered a specialty store, and you can't get some things there that you'd get at Giant but if you want something special, then you shop there. HOWEVER, I wish I had done the math and figured out how much I'm saving by shopping at Aldi for the everyday stuff. I pay attention to pricing, and I can tell you for the quality (I have only bought one item I was not satisfied with there), the price is excellent. Most of what I've purchased as been as good or better than anything at Giant or Safeway or wherever. I agree with Karen L that the produce isn't the greatest, but for the few things you can count on (bags of carrots, cucumbers, strawberries) gosh-darn you will save a TON. Carton of strawberries at Giant, $5 .. at Aldi, $1.79? WHAT?? And they are the same brand as you see at Giant. I buy 2 at a time! I have purchased peaches & nectarines there too and they have been delicious. Canned goods are a real bargain. Cheese & lunchmeat are too. Add to that cereal, condiments, snacks...equal in quality to the big boys, 1/2 the price in some cases. Agree with you, Peter M., the store ambiance and aesthetics should not even be an issue. It's a pleasure not being drowned out of your own mind with loud MUZAK. Did I say bottom line if you wanna save money, shop here? Oh yeah. You ROCK, Aldi!! read more

I loved the prices! I checked it out for the first time yesterday and got a gallon of milk for $1.99, peaches for a quarter, mangos for 59 cents, spaghetti sauce for a dollar, boxes of cereal for $1.19, Mediterranean pizza for $3, etc. I got a whole shopping cart full of groceries for $65 (thanks to a coupon for $10 off a $40 purchase)! read more

Great place to buy groceries if you want to save money, purchase high quality, and add some european flare. Don't go to Aldi for the decor Folks, its a grocery store, a German grocery store owned by the same parent company of Trader Joe's. This Aldi is located conveniently for me so I was thrilled when it opened earlier this year. It has the same great selection as all the other locations in metro DC, staff here has always been helpful when I cannot find something or they run out of an item on the floor. I shop here at least once a week and although the staff is limited, they are friendly, helpful, and some of them even recognize me and greet me warmly. The prices are significantly lower than any other stores for everything except produce, as mentioned in other reviews. Produce prices are lower than conventional grocery stores but LA Mart and Fresh Mart have a better selection at consistently better prices. That being said some of the weekly specials on produce are a great deal and in a pinch the produce is still priced significantly lower than Safeway/Giant. Also, be sure to check out what is in the weekly add, they often have some great bargains for items for the home, yard, home improvement etc. As you're walking out the exit, they have the circular for the coming week, check it out! Don't forget your quarter for the cart, reusable bags, and cash or debit card. read more