Lady who works in the floral department is very protective of the ballon. Watch out if your baby touches a ballon she will come over and ask if you are planning to buy the ballon. Once you say no she moves the ballon to the back. Mind you these are foil ballons which are near impossible to pop and if it did I would buy it. She follows you around the store waiting to protect her precious ballon's from touching. Everyone else at this store is great. read more

This is now my local Giant and it really couldn't be more convenient. I could walk if I so choose. Sometimes that's a nice option to have. I've used self-checkout and the open lane they have for "contact" checkout. All staff for both were friendly and helpful. The pharmacy here is convenient but they have been slow twice with simple antibiotic prescriptions. I couldn't say anything other than I will be back; it's so close and relatively well stocked that I'm a regular at this point. read more

I originally had an online pickup and realized I had the wrong card on the file so I called in and asked for help on how to proceed. I went it and I can't remember her name but she helped me figure out my order and her and another worker(Brittney I think) helped me re checkout my whole order one by one at the solution center and then made sure I had all my order! I want to personally thank her for helping me thru it all! Favorite giant read more

This giant had a good selection of items. Everything was well stocked. The vegtable and fruit look fresh. Huge selection of yogurt according to other family members. read more

Very poor customer service and management. Cashier was very rude and racist. He was on lane 5 and he didn't card card us when we looked under 40. He displayed a very disrespectful behavior. We are regulars to the store but that changed tonight. read more

So a year later and the cakes this bakery just made me were janky AF!!! Apparently the cake designer from last year retired... and it shows. Where do I begin? The cakes they made looked like they grabbed some cheap gel icing off of the grocery store floor to unevenly scribble happy birthday. The other one I ordered was suppose to have his age on it and the outcome was a joke. It was just a big number 4. Like seriously wtf? I needed the cake asap for his bday party so there wasn't enough time to thoroughly curse them out but hopefully this review will warn others. Just go to Costco around the corner. read more

Giant Food - Cake - Grocery Near Me - Springfield, Virginia

This location has the nicest staff. I interacted with the deli staff. The self service cashier guy and the stockers. Everyone was so helpful. Every time I come to this location, the aisles are well stocked and clean. I appreciate that the self serve cash registers always have a live person to help with scanning issues. Finally, my favorite thing about this location is that there is a nice pickup area for cars and carts. read more

I've never really shopped at giant but since I moved this is the closest. so far so good! All the associates are super friendly! And products are always available. Fruits and vegetables appears to be fresh. I recently opened their card so I need to navigate through the benefits. read more

This Giant location is a pretty good location. This location is as up to date or as new as other Giant locations, but this is a great location overall. If you're looking for great customer service, this grocery store has it! You should try their homemade guacamole, it has a little kick to it! There's also plenty of parking in the shopping center! And the shopping center here is excellent, there's chipotle, subway, Saratoga pizzeria, Thai food, Chinese food and a dance studio. read more

This location is one of my favorite Giant. I go in to get my items and head out. Sometimes if I'm just standing in line waiting, the cashier from customer would come by and say "I can you take over there as long as you don't have anything to weigh" I always (most of the time) go to this location to get the goods I need after I make my stop at the Cosmo Cleaners... If I can't make it to Total Wine, Giant is having a great sale, I make my stop at Giant to pick up few bottles along with some flowers. This is usually on a quick stop before heading over to a friends house. Who doesn't like to receive flowers and wine?! :) If you are ever in the area, make a stop and check it out!! read more

I like this Giant because it's very convenient to my home so it's great for picking up things if I forgot something or on my home from work. The staff in the store is usually friendly and helpful. The place is clean! They don't seem to carry as much as other Giant's in the area and sometimes the produce isn't great. I can't always find everything I need here and it's often freezing inside! Check out lines can be clogged up and some of the cashiers are quite slow. read more

Pretty normal Giant store :) The location can be a bit crowded and patrons should definitely park at their own risk! My car was hit by a cart a few years ago and now I'm always paranoid parking here... My mom and I went last weekend and it was close to closing (9:50 pm). The store was almost empty. The staff on file were pretty helpful, though :) read more

Letter G: The reason I'm a fan of this Giant is not the traditional reasons. But this one is walking distance to work, and their salad bar is my most common lunch spot, which has a good variety of meats, etc. and is quite enjoyable. The grocers here are friendly, and I can get a quick salad bar lunch. read more

This is our neighborhood Giant located in the Huntsman Square shopping center. The entrance is inside in the enclosed portion of the shopping center. It is a medium-sided Giant supermarket, fairly well stocked although it can run out of basic items. I like the self-service Olive Bar, not seen a very many Giants. The Salad bar is good, too, and usually restocked. But beware that the Salad Bar closes promply at the posted time! Availability of many self-checkout lanes expedites passage through the store. read more

Giant Food - Giant at Huntsman Square. - Grocery Near Me - Springfield, Virginia

See all

This is one star for poor customer service. The food is way overpriced compared to Aldi's and WallMart Superstore. Yet, occasionally they have good deals. My main pet peeve is the HORRIBLE attitude of cashiers. Say hello to them, they won't won't respond back. They toss your receipt and bags at you with attitude once the sale has been completed. They are just rude, nasty, and act like they are so far above the customer -- like they must DEIGN to serve lowly customers. I am nothing but nice to the staff here, but get treated like absolute garbage every time I come in here. They are snooty, arrogant, rude,.treat customers like they are so put out having to serve us. No thank you's, politeness, anything. Horrible attitude. Horrible service. read more

My boyfriend lives in Burke, so I'm cheating on MY neighborhood Harris Teeter, but I'm a big fan of this grocery store! The layout of the store is intuitive. It's big, but not huge. The selections of everything I've looked at have nice variety. I do spend a bit less here than my HT store, which is a plus. The produce has been on point, fresh and ripe. They've even got a healthy selection of meats and cheeses. I've not been to many Giant stores so I'm not sure if this is how they all are, but this store is great. read more

The staff is by and large friendly and helpful. We usually find what we need regarding spices and such. I feel like we aren't paying too much. The produce section is just a major source of frustration. An acceptable onion of any variety is grounds for a celebration in this joint. These have been a rarity in the past year. The white onions are a mold infested abomination. The jalapeños are weak. The cilantro is criminal. Why put it out? It belongs in the trash in the condition it is sold. Please put more care into this department. read more

Check your merchandise! About a month ago I got a container of Pringles sour cream & onion flavored chips. Of course there is no way to check them in the store, but when I got home I discovered they were not that s&o flavor. Plus they were thicker than normal. Then earlier this week I bought a six pack of Old Dominion root beer, which I enjoyed until the last bottle, which was unopened but empty. Really miffed. read more

We've tried other Giant's, but we always come back to this one. It's clean, the employees are great, and we have never bought anything here that has been expired unlike other area stores. We think Giant can be overpriced, however. This review is just comparing this Giant to other Giant stores. read more

This is a basic grocery store, so you want to go somewhere else (e.g., Whole Foods, Wegman's) if you are looking for high-quality or organic items. Nonetheless, I am able to do the majority of my grocery shopping here if I choose to do so. Prices are about as low as you can get anywhere else. You do not find many employees to provide assistance, but I don't usually need assistance to locate a product or price anyway. The store is in a shopping center, so there is adequate parking outside. read more

On Sunday, August 22, 2020 Giant allowed two customers without masks to enter the store and go through check-out around 7:15 a.m. Older customers who had hoped that shopping early would mean a safer environment were concerned and told those not wearing the masks to leave the store. One customer told the clerk not to check out those not wearing masks. Giant at Saratoga needs to do more to ensure a safer environment. Posting someone all day at the entrance to screen customers and offer masks to those lacking them, is an option. read more

Excellent customer service. Great fresh and quality produce. No hassle pick up and delivery and on time. So grateful to the staff for all they do esp during the pandemic.. Stay safe read more

This Giant has the worlds slowest cashiers! They never have more than 2 people on at a time, even at the busiest times. The new carousels at checkout make it nearly impossible to pack your own bags and really slows down the whole process. Everything "on sale" is a day past due and the produce is not the best. read more

Shopping at this giant is like shopping in a Third World country. Half the time you go there you never get your first choice for dinner. My wife literally brings 2 lists! If you go on a Saturday to get steaks they are usually wiped out with very few choices. I asked for pot roast in June and they said they don't stock roasts in summer?? Wtf?? They stock fewer and fewer types of items for instance, no Louisiana hot sauce. Im a white guy and even i think the place is too "johnny white toast". I guess I was spoiled in south Florida with the diversity at Publix! I agree with the other reviews the staff is very nice. read more

A huge store with items always in stock, friendly staff, and never so packed that you feel stressed out just shopping. It's the best location in the area despite new bells and whistles at remodeled and rebuilt stores nearby. I split most of my time between shopping here and at Wegmans since Wegmans shopping at peak times can be nutty. read more

This is my favorite place for lunch. No, I'm not speaking about the salads but, the sub specials they have near the salad section. The subs are quite tasty and hardy better than the place a couple doors down (I won't mention any names but, they always ask do you want double meats lol). Every now and then they seem to run out of the Doritos and UTZ Kettle chips near self-check out. But, the workers here. Excuse me, it seems all the workers here are nice and polite as well as they promote customer service. Nice sales and a large supply of cards and gift cards. Their pharmacy is on point! Yup, I've used them before. read more

I HATE this store. It is the Giant closest to my house but I quit going there a long time ago because the customer service there stinks and there is never one available to help find things. I stopped in this store last night to do some pre-Thanksgiving shopping. I usually go to the Giant at Huntsman but passed this one on my way home and thought it had to have gotten better. When I arrived there was a handful of cars in the parking lot and very few people shopping inside. I found this puzzling for a Wednesday night. (1) I looked for some of the BOGO items. The shelves were not labeled which items were BOGO so I had to go back to the front of the store to get a flyer. I finallly gave up finding some of the stuff, picked up the things I really needed along with a turkey and headed for the register. (2) I'd bought some items with coupons attached to them. The clerk took the first one off and it wouldn't scan properly so she said "Jesus!" Really? I take offense to that. When she got to the next attached coupon she said to the coupon "and you aren't going to work for me either are you you little f'er." Really? At that point I felt like Giant just didn't respect me and probably didn't deserve my money. I don't talk that way to cashiers and I don't expect them to talk to me that way. (3) Giant's weekly ad, as well as a sign in the store, advertised turkeys at 58 cents/pound if you spent an extra $25 (in addition to the turkey) in the store. I spent a total of $72 before ringing up the turkey. The turkey rung up at $1.29/pound. I mentioned to the cashier the turkey was supposed to be 58 cents/pound and she replied "the computer says $1.29. I can't do anything about that." Really? I asked to speak to a manager and I was told he was on his break and wasn't to be interrupted. At that point I realized this had been a horrible shopping experience, this particular Giant Food probably didn't want my money after all so I left everything there and walked away. No wonder this store was empty. read more

I've shopped here for many years, but not anymore. Over the past couple of years the quality of this store's customer service has steadily and noticeably declined. They never, EVER, open enough checkout lanes to accomodate the # of customers. The problem is especially bad on Sunday evenings, when each line is like 10 people deep, and maybe 4 checkers are (slowly) working. On top of all this, their produce looks like wilted dumpster trash. The checkout process is slowed even further when being asked if I "want to buy a recycled bag," or "would you like to make a donation to ____," or when they circle the amount of gas points on your receipt (the one you're going to throw out anyway). So I'm done with this store. Wegman's, Whole Foods, Trader Joes, and Safeway will get my money. Farewell Giant! read more

They just remodeled this giant. Everything is moved all around. I come down here to do food shopping for my mom. The pharmacy is open later now which is good too. read more

Giant Management needs to take a Hard look at this Stores downWard trend in the Pharmacy a Before they Get hit Hard with a Suit the anyone using the pharmacy needs to make sure the prescription they were given is the one they had ordered something which we all should do regardless which pharmacy one uses but atthis Giant one needs to pay particular attention since the departure of the old staff customerservice has been not up to par whatever business that this Store generates is due primarily to its location and accessibility as with many others it has been my go to store but this will change read more

Well, it's a Giant. I find it a little odd that the only way you can enter and exit is through the main Mall doors. I really think this store should have its own entrance and exit from the outside as well as on the inside. It would just make more sense. I find it to be clean and the lay out is logical. I needed help from a staff member who was very nice and went the distance to get me an answer. Although some prices are high compared to other stores, if you know you stores, clip coupons, and watch for sales, this is a good location. It is a plus that a Starbucks resides in the same parking lot as well. read more

Why is it that Giant food is so pricey? Do they have fresher than the competition produce? Nope. Do they have stores that don't look like they are stuck in a 70's time warp? Nadda. Do they stock my ciggarettes? These fuckers never have what I want when I need it. On top of that, they're pricey as all get-out. Who do these jokers think they are? Not to mention those goddamn self-checkout lines. Just try paying with one of those I-Robots and tell me you enjoy it better than the company of some pimply-faced pre-teen girl that's eyeing you up and down. Ugh. Just skip this travesty and shop at a real grocery store, like Wegmans. It's worth the journey for the prices and being hit on by soccer moms! read more

This giant is clean and the people who work there are friendly, I've seen there employees, managers included, help push or lead customer grocery carts to their desired location. They seem to work as a good team! Lots of smiles, customer service is nice too. I shop there once in a while bc I don't live very close. read more

Best hidden secret Giant food has! Clean store, they hire from the community and also hire folks that have challenges because everyone needs a chance. Recently everyone has been more up beat, no ear buds like in other stores. Meat, Fish and Deli have been clean! Thank you Thank you thank you! Keep my produce clean and fresh! We love you Giant Huntsman! read more

Based on the 4 or 5 Giants within my shopping universe, the one in the Saratoga area of Springfield by far has been the worst for more than a decade. Latest experience...dropped in today on my way home around 5 p.m. for ONE item....fresh crown broccoli. All out! At that hour!! Not blaming the "more senior" employee (friendly and cheerful) who has been there for years who stocks produce....the blame is on the shoulders of the conga line of inept managers who have passed through this store year after year. I imagine it's only a matter of time before the Wegman's about 5 miles away puts this store out of its misery. read more

I'm done here. The bagel had a hair in it? I have dark hair not blond so its not mine. And how do you get a hair in a bagel......SOB. Not to mention their Giant brand stuff has given me food poisoning so f buying giant brand stuff..........Just buy boxed stuff that they can't ruin by why when there is so many cheaper groceries. Costco put this to shame. read more

Again with the no manicotti shells. Maybe Giant has a chain wide ban on them?

The employees are friendly enough, they usually have what I'm looking for, it isn't over stocked, and I can usually do full weeks of grocery shopping in 35 minutes. The self check out is a pain in the behind! read more

This Giant is close to my office, so I'll run over here for lunch or quick grocery shopping on occasion. All the employees I've dealt with have been very nice. Their salad bar is pretty good, and I love picking up a rotisserie chicken for lunch. I'll have some chicken for lunch, and turn the rest into dinner that night. They also carry a nice selection of coffee creamers which is good for the office. I've never gone there and been unable to find what I was looking for, so I would also say their typical grocery selection is good (I sometimes want some weird stuff!). read more

On May 24, 2019, I got a cut on my head because of a metal display hanging from a shelf. I reported my injury immediately and giant has handled my complaint and injury very unprofessionally from the very moment I reported it. There was no form for me to complete, no one offered me any medical attention, no one offered me a mirror so I could see the cut, no one even took a picture of it. I have sent multiple emails (especially in the last month) to people who are supposedly "executives" and ALL my email have been IGNORED. No one has replied to any of my emails since July 2019. I've also left voicemails that have been IGNORED. Even the woman representing giant's insurance company who was supposed to be handling my complaint, does NOT reply to my repeated emails. I've been more than patient waiting for giant to do the right thing and compensate me for the injury they caused due to their negligence. I haven't been back in that giant since the day I was injured and I haven't been in any other giant either. I did the absolute right thing by reporting my injury immediately and giant has handled it unprofessionally since that day. This is completely unacceptable and I deserve better. This injury was entirely their fault, not mine! read more