This review is based more around the company, but we purchase our items from this store. It's fairly clean and easily accessible, which makes it easy and desirable to shop at. However, we bought a can of fruit here during one of our trips.. I opened it up one night and thankfully started to pour the entire can into a large bowl before serving a smaller bowl to my son. About 3/4 of the way through the can a long, black hair started coming out. Talk about gross. I took a picture as I was holding it, then threw the can (and fruit) away. Obviously this is not acceptable.
So why a 4 star review? Well, I don't really blame aldi for the manufacturer issue, but also because when I contacted them about this they were very polite and helpful. Instead of the normal blow off that I would expect from other places they contacted me back (I had emailed) and gave me a case number, and they also called and left a message. I returned the call and they asked some questions and genuinely seemed to want to get to the bottom of where it came from and why. They also sent a store gift card to replace the purchase and then some. While I would have much preferred to not have this problem to begin with, I'm pleased with the effort and care they put into handling it. read more