Slowest cashiers ever. Customer service is non-existent. They only seem to only fill…read moreprescriptions when I come in instead of having it ready for me to pick up. I only had it one star because that's the lowest I could on this app. I would have given it a "no star" rating if possible. Worst pharmacy ever!

Tons of employees socializing in the back while one person runs the pharmacy drive through and the…read morewalk up counter. Had to wait for a prescription that was supposed to be done yesterday at 3pm. Employee asked me to come back later instead of having it filled while I wait.

We have complicated pharma needs in our house and the Pharmacy team at this Bartell's is always…read morehelpful and goes the extra mile to make sure we have what we need, when we need it. Justin especially is always so helpful and pleasant!

Our local Gig Harbor, WA, Bartell Drugs has been a wonderful support for our medical needs. The…read morepharmacy team continually goes above and beyond to ensure our prescription/vaccination needs, including proper billing to our primary and secondary insurances, are thoroughly met. They are always professional, patient and kind, and we are forever grateful for their service to us personally and to our community.

This Rite Aid is clearly a victim of the times. Shelves are sparse, entire aisles are empty, and…read moreproducts are extremely limited. But I visited this Rite Aid as I was visiting from out of town and needed to pick up some meds. I was able to get them at Rite Aid easiest, so I went there. The only redeeming quality that I personally experienced was the pharmacy counter. The gentleman I checked in with to get my prescription started was very friendly and attentive. He didn't have my meds filled and ready yet, but did a great job setting expectations for me. As I waited, I wandered the store in almost disbelief that my hometown Rite Aid was visibly struggling. My meds were ready to pickup within the time frame I was told they'd be ready within. So I paid for my meds to then bring my shopping basket up to the front to check out there. I used self checkout, but experienced a scale issue that required a staff member to assist. An older woman with dark hair came up to clear it out, but looked visibly annoyed with something. I couldn't tell if it was me, the self-checkout register, or whatever. But friendly, this person was not. As I left the store, I turned back to tell the employee, "thank you, and have a great rest of your day!" Honestly, I always say stuff like that just to be friendly. But I got nothing from that employee before or after I said it. So remember this Rite Aid management: Your staffed front counter person is the face of your store, setting the tone for anyone's shopping experience. If you don't like conducting business, put your surliest employee up front, which you succeeded in doing for my last visit. As I've lived out of the state for over 2 decades, I don't come to this store more than maybe once a year. So I do fear that this prior visit may have been my last. The Rite Aid down the street from my home in Burbank, CA closed its doors for good 6-months ago. I hope Gig Harbor's Rite Aid has the opportunity to turn itself around. As for their staff, they need to work on the customer experience more to inspire customers to return. Because, again, my own experience wasn't exactly filled with kittens and rainbows. It wasn't bad, but I did feel somewhat unwelcome.

Rite Aid is convenient for me because of its location in Gig Harbor. The associates are generally…read morehelpful and friendly. The pharmacy associates very hit and miss.The prices if not sale items are on the high end. The appearance of the store is off putting - empty shelves for many years. Yes, pre-Covid if wondering. The store looks like it's closing its doors. Two self checkouts have been added speeding up the checking out process ~ I am not personally a fan of self checkout, it's both impersonal and it takes away jobs. A CVS in that location would be an improvement, but of course that's my opinion.

I've been trying to get a medication filled for a while... bipolar medications mind you. They…read moredidn't receive it til late it appears. And even then they were confused. I got the message a while ago (few days from my psyche that they sent the RX) I even asked for a bridge. They denied it even though I literally had the script in hand. So now I'm stuck with withdrawal symptoms until they can get things fixed.

I waited to write this review until I had verified that this pharmacy was unlike other pharmacies…read more I had been going to this location for the past 5+ years and it has gone decreasingly downhill, especially in the last year. The pharmacy staff are mostly nice, except for the pharmacist with the glasses who is consistently rude and condescending. If something is not in stock, they never tell you even when it could be medically important. They give varying prices depending on who you talk to and the prescriptions are never ready in a reasonable amount of time. In addition, no one answers the phone and occasionally they pick up and hang up. My new pharmacy has been consistent, communicative and nice and I am SO glad I switched and would never ever in a zillion years go back. I realize they are probably overworked and understaffed but maybe they need to refer clients to other stores in the area. Please do something about location this for those poor souls that remain there. The entire store is inadequately stocked, but the cashiers are all very nice. I agree with most of the reviews that this location should be closed. It just doesn't serve the neighborhood.

I originally did a really positive review of this pharmacy, but after dealing with them a few times…read moreI'm actually quite disappointed. One of the female pharmacists was very nice and helpful but there is another male pharmacist here who literally acts like he doesn't know what he's talking about and doesn't want to give you the time of day when you ask questions. He just mumbled to himself and I just told him I would have to ChatGPT to get my answers. You could tell that the woman working the cash register was embarrassed on his behalf and she gave me more information than he could. I think a secret shopper needs to swing by and review this situation ASAP.

CVS pharmacy in Gig Harbor off Point Fosdick is AWFUL!! loosing prescription, disgu rude staff…read moreEXCEPT Dallas, he should be the manager, otherwise terrible staff, no customer service nasty experience! CVS is a dump Of a store to begin with, old, dark, dank, outdated stores, that stink when you walk in. STAY AWAY! BRING BACK BARTELLS !!

This is a wonderful store with great service and prescription prices. The front of store has…read more unique products.

I deal with this pharmacy daily on the phone for my work, they are always very quick, pleasant, and…read moreknow me by voice and my doctors by name... I recently became a customer and let me tell you, they are Rx magicians! Not only are they fast, helpful, and personable, they also know their way around insurance protocols and fixing glitches made by bigger pharmacies. I know their costs are competitive to low, and I love that they are on my commute route and open until 7pm. Thank you Costless Purdy team!

I love their photo department!! Everyone is really nice and it's so convenient and my photos are…read morealways good!

In case anyone runs into a problem transferring their Suboxone prescriptions between pharmacies in…read moreWA State, refer to the text below. I had asuboxone prescription transferred from Mercer Island Walgreens to IssaquahWalgreens without issue;..the pharmacy tech and manager and it was impossible. (They have the ability to confirm all this in their database but egos are clearly a thing here.) I said you're either not up to date on the revised laws OR, You're lying to me because it likely results in more work. Super offended he hung up the phone. LOL, Okay. Here's the prescription transfer info... .Yes, you can transfer your Suboxone (a Schedule III controlled substance) prescription between two Walgreens in Washington State, thanks to new DEA rules allowing a one-time electronic transfer between pharmacies, but it must be handled directly by the pharmacists, and the new Walgreens must be able to fulfill it and be in WA, allowing for easy transfer via Walgreens' app/website or in-person request, according to GoodRx, DEA.gov, and Walgreens

Oh my God do not go through the drive-through if you value your car. She shoved the drawer into my…read morecar and caused serious damage. She wasn't even apologetic in fact yelled at me for being rude demanding that she get the drawer off my car. Do not go here!!!!!! They're rude.,Inconsiderate and really don't care about anybody but themselves.

Just an update, the staff are all still super helpful to me (wondering if others are unkind and…read morereceive negativity back?), but restrooms are no longer public due to Covid. It's store policy and unwavering at this point.

Went in to get three vaccinations from the pharmacy. I made an appointment on the Walgreen's…read morewebsite five days ahead of time, but the pharmacy didn't have one of the vaccines I had ordered. When I arrived, I got the impression that my appointment hadn't been communicated to the pharmacy staff at all. It really spoiled the experience, because the vaccine they didn't have was the most important of the three. There's some breakdown in their communication chain that needs to be addressed. Despite that, I was happy with the customer service. I was seen right away and the pharmacists were both very friendly and helpful.

Waited for shots for 40 minutes, and that's with an appointment. They let others without an…read moreappointment in before us. Time to go elsewher!