We have complicated pharma needs in our house and the Pharmacy team at this Bartell's is always helpful and goes the extra mile to make sure we have what we need, when we need it. Justin especially is always so helpful and pleasant! read more

Our local Gig Harbor, WA, Bartell Drugs has been a wonderful support for our medical needs. The pharmacy team continually goes above and beyond to ensure our prescription/vaccination needs, including proper billing to our primary and secondary insurances, are thoroughly met. They are always professional, patient and kind, and we are forever grateful for their service to us personally and to our community. read more

They have staff shortages and just close so hit or miss if they are available to get your medication. Many different reasons for all the staff shortages but what is unprofessional is they don't change their phone message with updates on their hours. It would be very helpful for their customers if they cared enough to do so. read more

They advertise at the store entrance and online that walk ins are welcome for Covid vaccination. When I walked in, I was told there was only walk in for flu vaccine available as they don't have enough Covid vaccine to accommodate walk ins, as they keep it for appointments only. read more

I usually get great service at Bartels and I love to support local businesses. I had an issue today with a prescription where they made an assumption rather than calling me to clarify an obvious issue. This was frustrating, but they did their best to fix it for my quickly and the employee I dealt with was very polite and professional. On top of that I understand that many places are short staffed right now and it's more difficult to follow through with the best service on everything. I would still rate Bartels 5 stars. read more

Always order from bartell's before checking Walgreens or rite aid. Prices are typically way cheaper than the other big box stores too!

Very odd day today at Bartell's pharmacy. I had an appointment for a flu shot at 5:00 p.m.. Chuck was there to help me. He brought in a vaccination for a covid booster, and almost gave it to me. When I told him I was there for the over 65 flu shot he was surprised,. So when he went to get the correct vaccination, he came back, without mask and without gloves, and administered the shot. It was very crazy. I hope I'm going to be okay! read more

Terrible service in the pharmacy. We arrived on time for our Sunday morning appointments for a Covid booster. The only person on duty spent 15 minutes in a private conversation with the person ahead of us, causing a line to form and our appointment times to slip away. Then he told us Bartells was out of the vaccine and he began helping the next customer and ignoring us. read more

Thank you so much! Rite aid bought Bartells, that's a big part of it! I love Bartells always nice people!! The pharmacy is a very busy place! Changes that had to be done! I am not a fan of rite aid! Rite aid is always too hot! Temperature always set for high!! They have some nice things and the people are nice they work hard!! The pharmacy way too busy for me! The people in the pharmacy are nice!! read more

I love the wide variety of stuff that Bartells carries in their store. You never know what you will find and that is why I'm giving them 2 stars. Unfortunately, my insurance is only contracted with Bartells in Gig Harbor. This has shown me the dark side of this business. Every single month there is a problem with my prescriptions. They are forever having to order my items in. Which shouldn't be. If you know you have a patient who needs something every month you should keep that item in stock. Also, changing the manufacturer constantly is a problem. I'm super frustrated with the lackluster service and the obvious lack of care. When my healthcare changes I will be changing pharmacies. read more

Manager Elke yanked a box of toys, that my little three year old boy was looking at. Who does that? Does the manager know those toys are supposed to be for sale? And, that we were going to buy them? Did she think my son was going to steal them, from right under her nose? IDK!? We were horrified to say the least and tried to hurry up and check out, but not before we were rudely spoken too by the cashier Kim! Yikes! Maybe, they don't like minorities? Maybe, they hate kids? IDK, but we'll never go back. That's for sure! Rite-Aide down the street is the bomb! Good costumer service and all smiles! Go there instead! You won't regret it! read more

Don't bother...there's no need to be treated poorly at this Bartell's when there are better, friendlier options available. After a checkout clerk made sexist comments and a vague threat to me yesterday, I'll never spend another dime in any Bartell Drugs. While asking my wife about the item we were purchasing, the clerk interrupts and tells me to 'man-up' for no apparent reason. I'm not sure what she thought she heard as her comment made zero sense. The clerk then says it should be "woman-up", laughs at me and points to other people in line and says, "sorry pal, You're outnumbered, you don't have a chance" ...then repeats it, still laughing at me, while I'm leaving the store. It was an absolutely bizarre, passive aggressive sexist threat to a customer who said nothing to her. I have no idea what her problem was...I just wanted to buy a couple items, not be subjected to the sexist bigotry and threats that Bartell Drugs in Gig Harbor seems to tolerate. This sales clerk made her bigotry toward men very clear. So when she told me to "Woman-up", I've decided to take her advice and will file a sexual harassment complaint with Bartell Drugs corporate and local management for her sexist comments and threat. As long as Bartell Drugs in Gig Harbor employs sexist clerks who insult and threaten their customers, I will gladly spend my money elsewhere. read more

I don't get my prescriptions filled here- as it's a long drive from home. I do come here because their makeup selection is a lot better than Rite Aids and Walgreens. However - I will say their pharmacies company wide are the best. Central Kitsap county does not have Bartells which sucks- as their pharmacy staff are thee most helpful you will find. Never once when I asked a question did I feel like I was inconveniencing the pharmacist. They have always been more than happy to assist me or answer any questions without hesitation. I look forward to moving back to the other side of the water where ill be once again close to my beloved Bartells! read more

This review is for the pharmacy. They are knowledgeable, efficient, and kind in all their interactions. I have been a customer there for six years and have only ever been treated kindly. I asked for some help on how and when to take a variety of meds. I got a personal call from one of the pharmacists. read more

I have been coming to Bartel for all my family's prescription since I moved to Washington for about 3 years now. But the services here is just getting worse and worsen. They always sent you a text saying that your prescription is ready to be picked up but when you came in it's not ready. But that's not the things that made me give them one star today. I recently requested for a COVID vaccine appointment online. When I filled out the information they have asked me which vaccine I want to get. And I chose Pfizer, but when I got to the appointment they was about going to give me the Modena instead without saying anything. I was waiting so I was bored and read the receipt and it said Modena. When I asked them they just said that Pfizer was out of stock. What if I did not read the receipt they just gave it to me anyway. If they could tell me that they didn't have Pfizer vaccine upfront, I would gone to different pharmacy and I would made to the deadline of vaccination for my cruise vacation. And I would had more time to reschedule my appointment, but now I can't because it take like a month to reschedule for COVID vaccine appointment everywhere. And the Pfizer vaccine doses are only 21 days apart not like Modena are 28 days apart. I need to get both of them 2 weeks before my cruising date. And now I have to cancel my vacation because of them. Also when I called to confront them dr. Cheng, the pharmacist said they called client the night before to tell them what vaccine was in stock. That's was not true statement. That's was a lie. Please take your business else where that they at least care for you. Some other pharmacy they automatically schedule your second dose appointment which made it more convenient for you and this place is not. read more

The pharmacist was helpful but couldn't even pass checkout because the cashier lady and her friend was having a long conversation at the checkout and got totally ignored so had to go next door to Fred Meyer's. The product was even cheaper at Fred Meyer's as well. read more

Horrible service in the pharmacy dept - "T" was rude, obnoxious and argumentative until being told that corporate would be contacted. Suddenly attempts to help surfaced along with sarcasm. This is the VERY WORST experience of any pharmacy bar none! And to think that I left rite-aid for this? I will be moving ALL of my prescriptions out of this place. I will never shop here because of it and I will be lodging a complaint as well. Some people do not belong in customer service and this person "T" is one of them. The pharmacist Brian really tried to help in the end and was very nice...but you can't unring a bell... read more

Been using this store for years. Prescriptions, flu shots and photo. Superior service! I don't rate five stars often.

I found this pharmacy located just down the street from my dentist. I found the Pharmacy Department to be conscientious in their service delivery and enjoyed their pleasant business manner. This store always offers many of those items that you know you always forget to pick up because you're usually at a grocery store ... well, I'd give it five stars, but I don't live in Gig Harbor now! read more

Fabulous service! We have been going to Bartell's for many years. It has a wonderful pharmacy as well as a store stocked with all of our unique shopping needs. read more

For almost ten years I have used Bartell Drugs exclusively for my medication needs. The service I receive there has been nothing short of superb. Friendly and knowledgeable staff who know my name and are always willing to help with any questions or concerns I have. Very short wait times are the norm and the store has very competitive prices on their regular inventory. A big thank you to the staff at Bartell Drugs, I highly recommend them. read more

So very slow in the pharmacy and also they are quick to pass judgement on you and make you wait an hour just to tell you to go elsewhere. They're unprofessional. read more