Customer service is inconsistent and can improve. Quick turnaround with fluctuation in prices…read moredepending on who you work with and tariffs.

Needed one single custom shirt made for the next day. Walked in, showed them what I wanted (just…read moretext), and it was printed in 5 minutes. Amazing.

So so happy with Amanda and HIGHLY recommend this company! She went above and beyond to make sure…read moremy business got our order on time and her quality of work is amazing! She even delivered our order right to my businesses front door! Just so very happy! Thank you SO much and you have a customer in me for life! Warmly-Jennifer (The Barre Fitness Studio and Lounge in Mill Creek WA)

From the owner: Welcome to A Custom Element!…read more Here at A Custom Element we are opening the door to things you don't see much anymore, quality, precision and customer service!! We are dedicated to customer satisfaction! Embroidery, digitizing, screen printing, heat press, custom sewing, and handcrafted gifts are a list of the things we offer! If you don't see what you're looking for or not sure what you want can be done, please contact us, we are just a click or call away. We specialize in the orders that are simple and small as well as more difficult and very custom.

I first ordered a pair of customs Seahawks converse but I asked them to go above and beyond by…read moreputting my name on my shoes and they were more than happy to oblige at no extra fee. The delivery took a couple weeks but with it being the start of the football season when I ordered I'm sure they were swamped, and the product was well worth the wait. I wear these shoes at least three times a week and every time I do I'm answering questions and guiding people to the site where they too can purchase these shoes. I have even sat down a couple of times with some digitally inept and walked them through step by step so they too can have a pair of the most awesome shoes ever. So that was about the product but now let me tell you about the customer service. Anytime I have a question I shoot them an email as I am working on ordering several more pairs of shoes for my six kids and all of their different sport teams, I kid you not they will reply within the hour almost every single time. Always accommodating my every whim and not even sounding exasperated when they had already completed a mock up just to find out the shoes that I chose are not as cool as I though they were and we had to try a different design on two different styles of shoes so the girls can pic there favorites. Good job guys! Great product, great customer service!!

Started out as two stars and dropped to one star after seeing how badly the reviews where for other…read moreevents. This is the vending company that did Merch for the Panic! At The Disco Concert on 8/10/18 and obviously for Pearl Jam too. This was seriously the very worst Merch experience of my life and I have attended hundreds of concerts. They were severely understaffed, only 3 Merch sites in Key Arena, Merch showed up late, the lines were hundreds deep even after the show. You had to choose between missing the show you so wanted to see or not get any Merchandise that is only available at the concert. Soooooo disappointing for many fans.

I didn't want to do a review but here i am. I was at the Pearl Jam concert last night in Seattle…read moreand waited about 2 hours in line to buy a t-shirt, when I finally get to buy the shirt they didn't have my size I asked the girl if I can buy the display which was a small and she told me no I asked her if her manager was around and she said no; so I'm looking at other t-shirts and the manager comes to the stand with merchandise so I asked her if I can buy the shirt on display and she tells me no it has to stay up until the end of the show I told her I just waited in line for 2 hours and I can't buy the display it was the only size that fits. This company needs to have better customer service and more staff running the booths along with a lot more sizes. I give this company a thumbs down for the service.

Forrest and his crew do an amazing job. Real down to earth group in his shop…read more The Foundry has the capability to pump out those large corporate orders, but still give you that mom and pop shop customer service. Big projects or small projects these guys do some quality work!

Liz, Clint, and Forrest made the process super easy to get shirts made for my business. They are…read morequick, polite and very helpful. I highly recommend them! Great people!

Tom at Sound Apparel really came through for me when another embroidery shop took my money but…read morenever got my hats done. I got excellent service and product from Sound Apparel and will definitely use them again!

I use Sound Apparel for my businesses and get great products and even greater customer service. If…read moreyou need custom clothing or merchandise for your business or sports teams give them a try. You won't be disappointed.

It's the best customize t-shirt store in town Wait time was…read moregreat, they are so friendly. T-shirts quality is really good I'm so glad that I found what I want also they are so professional in designing graphics and creating what anybody want.the printing quality is amazing and the prices is so fair. I'd go again and again and recommend the store to anybody So happy with the service Kareem was so helpful

I ordered a shirt payed $36.52 went to pick it up and the lady charged me another $11.99 and that…read morewas after I complained, and she discounted it from $17 yup $48 for a kids T-shirt. They won't get another dime from me.

This company has given me a whole new attitude regarding customer service and going above and…read morebeyond to satisfy a customer. Our order was not very big, but it was sentimental . Thank you so very much for making our "CUZ" reunion extra special.

I'm really surprised to see there's no reviews yet!…read more I wanted to get prints of my 11x14 drawing. Originally, I had gone to the UPS store. But they didn't offer much help. Decided to stop in to Shine specialties and I'm so glad I did! They were all friendly, and Lori truly went above and beyond to help me! She was able to resize my drawing so that I could get copies of it that actually fit all of it! I was ecstatic!! If you're looking for exceptional customer service, skip the big chain stores and go here instead.