Gate agents in Tucson, Arizona for Southwest are excellent. They're always helpful, find, and…read moreprofessional. Thank you Southwest for hiring and keeping such delightful employees.

Boarded entire flight in 17 minutes. With assigned seats maybe it's a quick process but oh my I'm…read moreseat 23 out of 27 rows and half the passengers are crammed in the back with empty rows rows 1-15. I feel fortunate the premium window seat wasn't booked so the lady assigned the middle seat next to me could move over. The rows behind me weren't so lucky. A weird thing... my digital boarding pass said gate B-11 but it was actually A-6. So I had to hustle to the gate after leisurely ordered food in the b terminal. I got aboard no problems, as I was boarding group 7.

$3,000 for two 1st class tickets from Tucson to Providence yielded:…read more a) Lost luggage, b) no hot food, c) movie system didn't work, d) even 1st class has to pay $5 for internet each leg. e) even though my luggage was lost, when I signed onto delta baggage website to receive 2,500 miles, they system said "you luggage was delivered on time" LOL Since I have over 750K lifetime miles on a competitor, I will stay with them. Delta blew their chance with me.

I'm a loyal Delta customer, but the ticketing counter gets one star. We arrived early, as…read moreinstructed by the airline, only to find an empty [devoid of any humans] service counter. I had to go over to American and speak with their agent to find out what was going on. I returned back to the counter to find a small sign that they do not open until one hour before the flight. By then the counter area is backed up with numerous customers trying to get checked in. The Delta team finally arrives and of course they are scrambling around trying to get organized. Very disappointed. Come on Delta, you can do better than this.

American Airlines is my go to choice and has been for 40 years. I have noticed an improvement in in…read morecabin staff attitudes lately - a few years ago it was terrible - lately better. However, my flight today helped me understand why service is declining. I fly this route (TUS-LAX) about twice a month - today there was a new flight attendant in training (doing an excellent job). The WiFi connection for American never appeared as an option so I politely mentioned it to the training flight attendant- his reply, "American always takes a long time." Not true. Not polite. Not a great way to train staff .... BTW the WiFi never became active ... not a big deal but the training poorly that is a challenge!

If I could give a - 5 star rating I would. Our flight to DFW was running late and several…read morepassengers including us were connecting to Grand Rapids. Our arrival gate was only 4 down from our connection. Instead of waiting for passengers that were connecting American Airlines left us stranded. We were auto rebooked on a later flight until American canceled it. We were rebooked a 2nd time for a 10:30 PM flight until it was cancelled. We had to book a hotel because American would not. Since there were no flights available in the morning we booked a flight on United. Our flight from DFW to Chicago had a tight connection and was running late. When we arrived for our connecting flight with 10 other passengers that American had abandoned we were told that they were waiting for us. Now that is how an airline should run. We will never fly American again and I will be cancelling my American Mastercard which I have had for over 35 years. I do not expect AA to read this review nor provide a response because after flying AA for many years I have seen how their customer service has degraded over time. They just do not care.

TSA was rude af. They got mad when I started taking out the electronics from my bag...like I've…read morebeen told to do in everyoyher TSA line Ive ever been in

Decent enough airport for its size. I appreciate the friendliness of the TSA folks and most of the…read morefolks working the concessions. It's easy to navigate the terminals and bags are returned to baggage claim in a reasonable amount of time. The airport is kept clean and there's a good selection of vendors gate side for an airport of this size. The only thing TUS needs is a few more direct flights to other cities, but that's more on the airlines than on the airport itself. As a private pilot, the facilities air side are quite good as well. If you're visiting Tucson, welcome to our city! Be cautioned of the city's (not airport) new speed trap along Valencia Rd. as of May 2026. It's a seven lane road posted at an abnormally low 30 MPH. It's best to avoid Valencia Rd. completely and head straight out Tucson Blvd. to reach your destination within the Old Pueblo.

Despite the multiple delays things went without a hitch. The staff is friendly and welcoming. They…read morehave 4 kiosk for self bagging and also staff there for those who require assistance

I flew from TUS-SFO-BUR recently and the flight was smooth, gate agents were friendly and helpful,…read moreand the flight attendants were pleasant. Baggage came out in a short time. I'll fly this airline again!

The train is running late. That's the bad. The staff are helpful. That's the good. It's busy which…read moremakes it humid. That's another bad. People are well-mannered and quiet. That's good. Any way I'm off on an adventure, which is what I need.

Consistent at being late. You pay to park 8a-7p and with trains running late hours, I can only…read moreimagine the parking fees the city collects at this station. My friend called ahead to see if she could bring golf clubs and they said yes. The catch is if your bag is over sized they charged her $50 each way a fee. Customer service with Amtrak did not mention this and we drove my friend and her husband to the station after they came from Vail to our home. So their relaxed train trip was immediately costing extra fees. My sister has used the train multiple times from California and rarely has the train arrived within an hour of its scheduled arrival time. She has boarded to return to California close to scheduled departure.

Friendly, good customer service. Nice Pilot Lounge. Treated me and my little plane like one of…read morethe big boys. I'll be back.

Wish there was a sixth star I could give them. I flew down from Phoenix in my RV-14 to visit Pima…read moreand, despite only taking on only 6 gallons (a buck cheaper per gallon than Signature or Atlantic), there was no ramp fee, security fee, etc. I was organizing an Uber over to Pima when the counter attendant suggested I use their crew car. I demurred saying we were going to be gone 2 to 3 hours but she insisted. Nice bunch of people!

Need an appointment to get on the property!…read more Very cool thing to see. We drove by on the way to Tucson and did a little detour (about 5 minutes) up the street. We drove by and saw so many airplanes! You can't drive around it bc there is a military base. It's clean and you can park on the side of the road to take a better look at all of them.

We wanted a tour. No phone # or email address on the website to schedule one which was necessary…read more No office open to public on site. Only telephone #, found on a door, went straight to voicemail. A security guard told us tours are difficult/impossible to schedule.

Well, I guess the taxi business is a hit or miss thing, especially judging from the reviews on all…read moretaxi services on Yelp. My experience with Discount was absolutely fine. Cars are clean outside and in. My driver was classy, professional, friendly. My wait time was about 15 minutes. I arrived in good time. What's more to say?

How is it that a company that works with the handicapped can say that their not allowed to touch…read morethem ? How do you have a contract with the city . Most of the people working there are so old they can't even barely walk themselves. This is the worst company to hand a contract to

It was a wonderful experience for us and our dog, Hannah. She is a 12 year old Lab and had never…read morebeen away from us so I didn't know how she would react.. But Chris was perfect for her, calm, straight forward and sent text messages and pictures twice a day so we knew she was happy and having a good time. He took all her stuff and also kept her out of trouble which with a Lab meant keeping her from finding non food items to eat which takes vigilance! I would certainly recommend Happy Tails Travel to anyone looking for safe comfortable travel arrangements for their pets- I didn't know they existed! Thanks to all of you who make this happen! Caryl

Our dog Mickey needed to be driven several thousand miles as part of our move to California. Like…read moremost people with dogs, I was concerned -- I didn't want him to be sad or stressed or any of the things that dogs can be when they're away from their peeps. Happy Tails sent us multiple pictures and videos daily, and in them Mickey looked like he was taking it all in stride and having a great time. Hugo, his driver really got Mickey and totally loved on him. Mickey was happy to see us after three days, and he didn't look any worse for the wear. He followed us around closely for a little while but was still his goofy, happy and wonderful self. The people at Happy Tails are serious animal lovers and they care about their precious cargo! I give them a whole-hearted recommendation!