Gate agents in Tucson, Arizona for Southwest are excellent. They're always helpful, find, and…read moreprofessional. Thank you Southwest for hiring and keeping such delightful employees.

Tom at the check-in counter saved me from myself. I accidentally booked a flight out of PHX and he…read moreimmediately did everything he could to get me on the last plane that could get me where I needed to go that night within 10 minutes of it's departure. If anybody at Southwest ends up reading this, please give that guy a raise. The world needs more people like Tom.

I'm a loyal Delta customer, but the ticketing counter gets one star. We arrived early, as…read moreinstructed by the airline, only to find an empty [devoid of any humans] service counter. I had to go over to American and speak with their agent to find out what was going on. I returned back to the counter to find a small sign that they do not open until one hour before the flight. By then the counter area is backed up with numerous customers trying to get checked in. The Delta team finally arrives and of course they are scrambling around trying to get organized. Very disappointed. Come on Delta, you can do better than this.

I love flying delta. Their service is good, their planes are clean and the food is good. We flew…read morePremium First Class to New York last week and the service was great. Top notch drinks and food.

First leg of our journey Tucson to Phoenix. 40 minute flight…read more Went well, no services.

If I could give a - 5 star rating I would. Our flight to DFW was running late and several…read morepassengers including us were connecting to Grand Rapids. Our arrival gate was only 4 down from our connection. Instead of waiting for passengers that were connecting American Airlines left us stranded. We were auto rebooked on a later flight until American canceled it. We were rebooked a 2nd time for a 10:30 PM flight until it was cancelled. We had to book a hotel because American would not. Since there were no flights available in the morning we booked a flight on United. Our flight from DFW to Chicago had a tight connection and was running late. When we arrived for our connecting flight with 10 other passengers that American had abandoned we were told that they were waiting for us. Now that is how an airline should run. We will never fly American again and I will be cancelling my American Mastercard which I have had for over 35 years. I do not expect AA to read this review nor provide a response because after flying AA for many years I have seen how their customer service has degraded over time. They just do not care.

Decent enough airport for its size. I appreciate the friendliness of the TSA folks and most of the…read morefolks working the concessions. It's easy to navigate the terminals and bags are returned to baggage claim in a reasonable amount of time. The airport is kept clean and there's a good selection of vendors gate side for an airport of this size. The only thing TUS needs is a few more direct flights to other cities, but that's more on the airlines than on the airport itself. As a private pilot, the facilities air side are quite good as well. If you're visiting Tucson, welcome to our city! Be cautioned of the city's (not airport) new speed trap along Valencia Rd. as of May 2026. It's a seven lane road posted at an abnormally low 30 MPH. It's best to avoid Valencia Rd. completely and head straight out Tucson Blvd. to reach your destination within the Old Pueblo.

Tucson airport is about a 15-20 minute drive from the Downtown area, so if you're staying there…read moreit's not too far out. It's a pretty small airport,, literally just a handful of airlines or so that people will know that flies from here, and then maybe a couple of local airlines. Since it's not a huge airport that does help with the going in and out of the airport at least, from the security line checkouts to the different gates, as they're basically all in the same place. As far as restaurants and stuff inside, it's definitely more of a drinking airport, as most of the places in here aren't going to have diverse flavors or anything and mostly just bar type places. Don't have much more thoughts about the airport. It's fairly smaller compared to most, but that's not always a bad thing as it's a straight forward line in.

File under rantings of an airplane/airline Nerd...Those close to me know that I take the card,…read morehotel and airline points game to an obsessive level rivaled only by vegans and their palate numbing "food". A few years ago, my beloved airline changed its partners and I moved back east, leaving my airline loyal heart in a state of depressed and foggy uncertainty. Recently, my very certain and clear hotel loyalty offered me a new opportunity to bring my hotel and airline loyalty game to a new level of awesomeness, but it would mean moving to a domestic airline I'd never flown...well, today was the day of the test run...United Airlines, you exceeded my expectations and much to my own surprise, won a new customer...I'm still stunned. Their partnerships with Marriott/Ritz-Carlton, Hertz, Lufthansa and Austrian formed the winning "quad-fecta"...yes, it's a thing...shut-up The plane was in perfect condition, the crew and service were extraordinary, and the vodka tonic was world class...lol...plus I got MY seat. Those who know me best also won't be surprised that I spent months reading up on them...from strategic plan, to reviews and everything in-between. United is quietly doing some truly extraordinary things to elevate their game and customer experience. I am one very tough customer who is noting those efforts and appreciating their outcomes. It has been written and said that airlines treat their customers like the disloyal cattle they are...My hat is off to you Mr. Munoz and your amazing team for working to prove that notion extremely incorrect and in doing so, elevate your services, amenities and overall customer experience. Thank you, Your newest loyal Customer

Despite the multiple delays things went without a hitch. The staff is friendly and welcoming. They…read morehave 4 kiosk for self bagging and also staff there for those who require assistance

Consistent at being late. You pay to park 8a-7p and with trains running late hours, I can only…read moreimagine the parking fees the city collects at this station. My friend called ahead to see if she could bring golf clubs and they said yes. The catch is if your bag is over sized they charged her $50 each way a fee. Customer service with Amtrak did not mention this and we drove my friend and her husband to the station after they came from Vail to our home. So their relaxed train trip was immediately costing extra fees. My sister has used the train multiple times from California and rarely has the train arrived within an hour of its scheduled arrival time. She has boarded to return to California close to scheduled departure.

Great experience at this **Amtrak station. The station was clean, easy to navigate, and the staff…read morewere friendly and helpful. Boarding was smooth and everything felt well organized. A comfortable and convenient place to start a trip--definitely a positive travel experience!

Friendly, good customer service. Nice Pilot Lounge. Treated me and my little plane like one of…read morethe big boys. I'll be back.

Wish there was a sixth star I could give them. I flew down from Phoenix in my RV-14 to visit Pima…read moreand, despite only taking on only 6 gallons (a buck cheaper per gallon than Signature or Atlantic), there was no ramp fee, security fee, etc. I was organizing an Uber over to Pima when the counter attendant suggested I use their crew car. I demurred saying we were going to be gone 2 to 3 hours but she insisted. Nice bunch of people!

Need an appointment to get on the property!…read more Very cool thing to see. We drove by on the way to Tucson and did a little detour (about 5 minutes) up the street. We drove by and saw so many airplanes! You can't drive around it bc there is a military base. It's clean and you can park on the side of the road to take a better look at all of them.

We wanted a tour. No phone # or email address on the website to schedule one which was necessary…read more No office open to public on site. Only telephone #, found on a door, went straight to voicemail. A security guard told us tours are difficult/impossible to schedule.

How is it that a company that works with the handicapped can say that their not allowed to touch…read morethem ? How do you have a contract with the city . Most of the people working there are so old they can't even barely walk themselves. This is the worst company to hand a contract to

Well, I guess the taxi business is a hit or miss thing, especially judging from the reviews on all…read moretaxi services on Yelp. My experience with Discount was absolutely fine. Cars are clean outside and in. My driver was classy, professional, friendly. My wait time was about 15 minutes. I arrived in good time. What's more to say?

We moved from California to Oahu the other day. I had no…read moreidea how to arrange the flight for my dog "Freddy". He has Addison's disease and it's hard for him to cope with stress, and I wanted to make sure that the transition would go smoothly. I found Happy Tails online and all the reviews were great so I've decided to contact them. Kim called me right back. She sounded very positive and helpful which made me feel very comfortable. Every time I sent her questions, she answered my right back. The day before we were flying out, there was a change with our flight and I was getting stressed out about it. I reached out to Kim and then she clarified that everything is OK. I also had a payment issue at the check. The lady told me to pay at the check in even I already paid to Happy Tails. I already I gave her the authorization document, but she was very demanding and I wasn't sure what was going on. I didn't want to waste my time so I paid, and contacted Kim right after. She told me that I didn't have to pay at the check in, and she would refund me from Happy Tails. I was able to pick up Freddy without any issues at Honolulu Airport, and Freddy came out just fine. I really don't think I could have done it by myself. I made a great decision to work with Happy Tails.

I hired Happy Tails to transport my late sister's 3 senior cats to me from Louisville KY to San…read moreDiego CA in March 2026. I reached out in late February to inquire and got a response fairly quickly. They had an A+ on BBB and I looked at reviews in addition to their website and some competitors. I went with Happy Tails from my interactions with them. I was extremely happy with the prep materials and contact ahead of the trip and regular contact during the cats' 30+ hour trip west. I thought the price was fair for 3 animals and the distance. I would use them again.