Boarded entire flight in 17 minutes. With assigned seats maybe it's a quick process but oh my I'm…read moreseat 23 out of 27 rows and half the passengers are crammed in the back with empty rows rows 1-15. I feel fortunate the premium window seat wasn't booked so the lady assigned the middle seat next to me could move over. The rows behind me weren't so lucky. A weird thing... my digital boarding pass said gate B-11 but it was actually A-6. So I had to hustle to the gate after leisurely ordered food in the b terminal. I got aboard no problems, as I was boarding group 7.

Unhappy with the assigned seating way of doing things on SW now. Before, it was all open seating &…read moreyou just came on & grabbed a seat. Now, they board by groups(group 1,2,3 etc) and you have to pay for your seat just like any other airline. We upgraded to "extra leg room" but, to me it feels exactly the same as before. Guess we'll be shoppin around now just for whoever is the most reasonable priced

I'm a loyal Delta customer, but the ticketing counter gets one star. We arrived early, as…read moreinstructed by the airline, only to find an empty [devoid of any humans] service counter. I had to go over to American and speak with their agent to find out what was going on. I returned back to the counter to find a small sign that they do not open until one hour before the flight. By then the counter area is backed up with numerous customers trying to get checked in. The Delta team finally arrives and of course they are scrambling around trying to get organized. Very disappointed. Come on Delta, you can do better than this.

I love flying delta. Their service is good, their planes are clean and the food is good. We flew…read morePremium First Class to New York last week and the service was great. Top notch drinks and food.

First leg of our journey Tucson to Phoenix. 40 minute flight…read more Went well, no services.

In my estimation American Airlines has fallen to the very bottom of reliability as a passenger…read morecarrier. I almost never have a positive experience traveling with them and only do because of business travel rules. Today was particularly egregious with an over 6 hour delay of my flight. This delay will likely undermine about half of my objectives for this trip. My advice is to avoid American Airlines whenever possible. Update: flight was delayed 8:20 for maintenance.

i m here for a midnight pick up from Chicago. in the Cell…read morelot. Just a few other cars, night air is still around 80 f. I can see the control tower from here. Very quiet , can't even hear the Jets.

I am extremely dissatisfied with the treatment I received from American Airlines staff in Tucson at…read morethe American Airlines Ticketing Counter this morning regarding my checked baggage. I travel for work as a field service technician and fly frequently, averaging around 100 flights per year. Because of the nature of my work, I travel with a 100-pound toolbox that is securely configured using Milwaukee's Packout system. This exact setup has been checked successfully at airports all across the country, including on the American Airlines flight I had just arrived on into Tucson. When I arrived at the ticketing counter around 6:00 AM to check my baggage for departure, I was immediately told by the ticketing agent that my stacked toolbox system would need to be separated. I calmly explained that the boxes are specifically designed to lock together securely and that I routinely fly with this setup without issue. Rather than handling the conversation professionally, both the ticketing agent and the supervisor repeatedly insisted that "every other airport in America is doing it wrong." That response was incredibly rude, dismissive, and unprofessional. Not only was I being spoken down to as a paying and extremely frequent traveler, but the staff also openly insulted baggage and ticketing personnel at virtually every other airport I have traveled through, including fellow American Airlines employees who had accepted this exact baggage setup without issue just hours earlier. I fully understand and respect that policies exist and safety comes first. However, there is a professional and respectful way to communicate policy differences to customers. Telling a loyal customer that every other airport in America is "wrong" is unacceptable customer service behavior and reflects very poorly on American Airlines' professionalism and consistency. Experiences like this are exactly what make loyal travelers reconsider who they fly with. After this interaction, I am seriously debating whether I want to continue flying with American Airlines moving forward. TUS is a nice airport but to have such disgruntled people at the point of customer service is beyond me. Unfortunately, this has really impacted how I feel about Tucson airport in general. Do better American Airlines staff!!

Despite the multiple delays things went without a hitch. The staff is friendly and welcoming. They…read morehave 4 kiosk for self bagging and also staff there for those who require assistance

I flew from TUS-SFO-BUR recently and the flight was smooth, gate agents were friendly and helpful,…read moreand the flight attendants were pleasant. Baggage came out in a short time. I'll fly this airline again!

Consistent at being late. You pay to park 8a-7p and with trains running late hours, I can only…read moreimagine the parking fees the city collects at this station. My friend called ahead to see if she could bring golf clubs and they said yes. The catch is if your bag is over sized they charged her $50 each way a fee. Customer service with Amtrak did not mention this and we drove my friend and her husband to the station after they came from Vail to our home. So their relaxed train trip was immediately costing extra fees. My sister has used the train multiple times from California and rarely has the train arrived within an hour of its scheduled arrival time. She has boarded to return to California close to scheduled departure.

Great experience at this **Amtrak station. The station was clean, easy to navigate, and the staff…read morewere friendly and helpful. Boarding was smooth and everything felt well organized. A comfortable and convenient place to start a trip--definitely a positive travel experience!

Wish there was a sixth star I could give them. I flew down from Phoenix in my RV-14 to visit Pima…read moreand, despite only taking on only 6 gallons (a buck cheaper per gallon than Signature or Atlantic), there was no ramp fee, security fee, etc. I was organizing an Uber over to Pima when the counter attendant suggested I use their crew car. I demurred saying we were going to be gone 2 to 3 hours but she insisted. Nice bunch of people!

Friendly, good customer service. Nice Pilot Lounge. Treated me and my little plane like one of…read morethe big boys. I'll be back.

Need an appointment to get on the property!…read more Very cool thing to see. We drove by on the way to Tucson and did a little detour (about 5 minutes) up the street. We drove by and saw so many airplanes! You can't drive around it bc there is a military base. It's clean and you can park on the side of the road to take a better look at all of them.

We wanted a tour. No phone # or email address on the website to schedule one which was necessary…read more No office open to public on site. Only telephone #, found on a door, went straight to voicemail. A security guard told us tours are difficult/impossible to schedule.

How is it that a company that works with the handicapped can say that their not allowed to touch…read morethem ? How do you have a contract with the city . Most of the people working there are so old they can't even barely walk themselves. This is the worst company to hand a contract to

Well, I guess the taxi business is a hit or miss thing, especially judging from the reviews on all…read moretaxi services on Yelp. My experience with Discount was absolutely fine. Cars are clean outside and in. My driver was classy, professional, friendly. My wait time was about 15 minutes. I arrived in good time. What's more to say?

I had an amazing experience with Happy Tails and cannot recommend them enough. I worked with…read moreSamantha, Cheryl, and Mia, and they were all outstanding. Samantha handled all the logistics for my fur babies' entire trip. She coordinated everything seamlessly, including arranging drivers to and from the airport, which gave us true door-to-door service. Her organization and communication immediately put me at ease. Cheryl and Mia transported my babies and were absolutely wonderful. They kept me updated throughout the trip, checked in regularly, and sent several photos so I could see how my pets were doing. That level of care and transparency meant everything to me. I was very nervous at first, but the service Happy Tails provided gave me complete peace of mind. The entire experience was smooth, professional, and genuinely caring. I recommend Happy Tails 100% and would absolutely use them again.

WOW! Happy Tails and their partners are Amazing! Kim Roland was there every step of the way and…read morehelped guide me through the process of getting my five dogs to the Big Island of Hawaii. This was no easy task, considering all the paperwork that the state of Hawaii needs to secure a direct release for a dog onto the island. We drove from N. Idaho to Seattle with our five dogs, so that we could fly from Seattle to Honolulu for the agricultural inspection and then on to Hilo. Our dogs did amazing with much appreciation and thanks to the care and support from the folks at Happy Tails. Chris N. And Katie took care of getting our dogs from the hotel to the Seattle airport and on the plane to Honolulu. They were very caring of our dogs and understood how precious our dogs are. In Honolulu the team that works with Happy Tails watered and walked our dogs and took great care of them getting them from one flight to the agricultural inspection and then onto the dogs second flight from Honolulu to Hilo. They had an excellent pilot and he enjoyed listening to the dogs sing in the plane (We have huskies and malamutes). Everything went smoothly. I cannot recommend Happy Tails enough for anyone who needs to transport a dog, especially long distances!! They are exceptional! Happy Tails made me feel safe and secure that my dogs were being well cared for and loved all along the way. Cathy Sparks and her Five Amazing Pups