The Chepe Express is a great trip with staggering vistas and amazing viewpoints, with excellent…read moreside trips and experiences. It is not a luxury cruise. It is not a new, high speed train. It ambles along with a shimmy and shake through beautiful scenery over remarkable terrain. Side trips are in rural areas with rough, often dirt, roads. We appreciated the small, rather rugged, touring vans. That being said it is worth every shake and bump. CBX is a GREAT crossing. (I recommend staying in San Diego rather than Otay Mesa as there are very limited services, like restaurants, available.) TIJ is a beautiful, modern, efficient airport. LMM is also a fine airport and the guide(s) had us on our way in no time. The guide and drivers were knowledgeable, personable and professional. Full of details and history each excursion was a delight. Helpful and concerned, our guide followed up and worked through a medical emergency in the group. It was not a foodie experience. The included meals were adequate though uninteresting for the most part. We enjoyed the whole experience.

This is not a review of the canyon, hotels, restaurants or train. Only Copper Canyon Mexico…read moreSpecialists. The trip is amazing and should be on everyone's bucket list. Just don't use CCMS. Below is my description by email to CCMS after the trip. Their response was I should have read the fine print which gives them the right to change anything on the trip. I want to clarify that a phone call was made 3 days before the trip and were assured that the travel days would be in a luxury tour bus with a restroom. I also want to clarify that every person on this trip complained about the van from day 1 until the end. From my email: The description of the trip clearly states that we will be traveling on a deluxe coach bus for the duration of our trip (except for train travel days). Instead of a deluxe coach bus we were traveling in a small Sprinter van with 15 people on the tour, a tour guide and a driver. It was crowded and very uncomfortable. Some of the seats didn't even have access to a window so these people were not even able to see the scenery. My husband, who is 6'3", couldn't fit his legs between his seat and the seat in front of us. He had to sit sideways with his legs in the aisle sometimes for 8 hours at a time. The Sprinter was also a very rough ride. All of the people who wore step trackers were "tracking" thousands of steps while sitting in the van due to the bouncing and rough ride. My personal best was 17,000 steps while never actually walking. Also, being in a small van versus a deluxe coach bus meant we didn't have access to a restroom. Of course, this was uncomfortable and stressful since we never knew when we would be stopping for a restroom break. Our guide was not proactive in planning stops. We normally had to ask and then it could be an hour or more before the stop was feasible. My husband and I had been planning this trip for years and were very excited. The travel in the Sprinter van basically ruined this trip for us. We were uncomfortable in the seats. Uncomfortable not having access to a restroom. Disappointed in the false advertising for the trip transportation descriptions. The group complained about the van from the very beginning of the trip. We were told the night before we were to leave that we would not have a bus but would be in this small van instead. As you can imagine, everyone was upset and was asking for answers to why this change had been made. We never received an answer but were given some vague promises of a deluxe coach bus being delivered to us somewhere along the route. Guess when this happened? On the very last day after we crossed the border. So we were on a bus (which was wonderful) for about 3-4 hours. I estimate we spent 40-50 hours in the van. Our tour guide also suggested that we "switch around seats" after stops. Why would this help? All the seats were horrible. All were uncomfortable. Every other tour group we crossed paths with had a deluxe tour bus including another CCMS tour group. It became a joke to stand beside other tour groups buses and talk about how wonderful their trip must be compared to ours.

Our Special Olympics group has used Mt View tours many times over the years. Dodie and her team…read morehave been wonderful working magic to get us where we need to go. Recently we weren't able to get a reservation because a bus wasn't available. Less than a week later we had a bus due to a cancellation. On a recent trip, we had bus trouble and our driver Joe fixed it and got us back to Tucson safely. The drivers are exceptional, caring, kind, easy to work with. The office staff is great and try very hard to accommodate our needs. Thank you Mt View for your relationship with our group over the years

I spent nearly $18,000 with Mountain View Tours....when problem(s) with their service was brought…read moreto the owner Greg, he refused any accountability, yelled at me, stormed out of the room, and later took a job at my mental state because my wife has stage 4 cancer (see photos) Wire transfer attached to prove I'm a customer in the event Greg tries to claim I've never done business with them

Wow! What an amazing tour. My daughter and I had an incredible time and our guide Tafe was so…read moreknowledgeable and interesting! Loved seeing the San Xavier mission and the sneak peak of the boneyard was fascinating! We'll be back to do the missiles, planes and bombs oh my tour to see the air and space museum. Highly recommend these tours.

The BEST ballooning company in the area! And they are local unlike some others. If this has been…read moreon your bucket list, do it and do it with Tucson Balloon Rides for sure! We are so glad we did!

I chose Tucson Balloon Rides because of their excellent reviews, so this experience has been very…read moredisappointing. My hot air balloon ride was canceled, and while I completely understand that weather and safety always come first, I was initially more than willing to reschedule. After several days without any communication, the company finally responded on Saturday exactly a week after canceling the flight and explained they had been out of town, which I completely understand. They asked me for dates that would work to reschedule. However, after the lack of communication leading up to that point, I decided I would rather receive a refund instead. Since requesting my refund, I have not received any further response. I have followed up with text messages, emails, and phone calls, but I still haven't heard back. My disappointment isn't that the flight was canceled--that's understandable. It's the lack of communication throughout the process and the fact that, after requesting a refund, I've been left without any updates. When customers pay several hundred dollars in advance, they deserve clear and timely communication. I truly hope this can be resolved soon because I chose this company based on its outstanding reputation, and I had expected a much better customer experience.

I have used this service since 2016. Bill is amazing at tailoring my trips to meet my needs. He…read morealso appraises me of upgrage offers that he sees at minimal expense or sometimes free upgrades. I have done 3 cruises with B and B Travels and will be doing combination land or sea trips in the Mediterranean and Europe soon. He finds exactly everything I need each time, and his personal knowledge of the areas visited is exceptional.

B&B Journeys planned our dream vacation to Italy and did a fantastic job! Would definitely…read morerecommend!

Sun Link is a great way to get around Tucson! It's safe, clean and free!! Mercado San Agustin has…read moreshops, restaurants, coffee and an amazing bakery. There's something for everyone!

Well, it's just a streetcar stop, so there isn't a ton to say, but I think it's the best one! I…read morelove the Mercado, so even though we don't park here to hop on to the streetcar, we always do the loop to get here so we can have a walk through the Mercado. Additionally, the stop is always clean, it looks the most "upscale" (the neighborhood/area is safe, too), it has some cool art at it, and the streetcar usually pauses for a minute or two so you're not likely to just miss it (it's a common place for the driver to get up and stretch). Even though we don't park here to hop onto the streetcar, there's tons of parking around for other streetcar passengers to park at (the parking doesn't say it's for Mercado only, so I assume parking for the streetcar is ok). It's all very close to the stop, so it's super convenient. I love this streetcar stop, it's peaceful and exactly how they all should look in a nice city.

Once again I express my appreciation to maximum transportation. Their sincere honest work ethics…read moreis what customers want. They understand that clients have choices. Thank you guys

I never leave reviews for companies as I have little time to do so. I am an owner of a company…read morelocated in Tucson and on occasion in need of solid dependable transportation for both myself and my customers. I was looking into restaurant for a client and happened to look at the reviews for Maximum Transportation.Needless to say I was shocked at the review left previously. I don't know what company he was really using but I have used Maximum on numerous occasions and I can say they are: 1: Professional 2: extremely helpful 3: Polite and courteous 4: Their Town cars are immaculate My daughters wedding is coming in March and I plan on using their Limos. Believe me. My daughter is number one and I would not trust her wedding to anyone else

My husband and I just returned from our honeymoon in Negril, Jamaica. Well, Traci was our travel…read moreagent that helped us navigate travel during this crazy pandemic. Initially, we were supposed to go to Amsterdam last April but, of course, that trip was shut down by COVID. Traci worked her butt off to get our credits from the cancelled vacation and then worked to plan an amazing experience at Couples Swept Away in Negril. Between my questions, ever-changing COVID travel requirements, COVID testing and getting travel authorization from Jamaica Traci was there every step of the way. Even when we finally arrived and ran into a couple hiccups at the resort she was working on our behalf. In the end, my husband and I had the best vacation of our lives and I know for a fact that we couldn't have done it with out Ten Palms Travel!!

I am so grateful for Traci and Lisa! They helped me plan a perfect graduation trip for me and my…read moredaughter. We traveled to Rome Italy and had a blast! We had a few hiccups while in Rome and Traci and Lisa helped us work those out. In fact, they also helped us extend the visit an extra day so we could travel to Florence. We had a blast and are so thankful for all the hard work Traci put in to make it perfect! I have been in 36 countries and 10 Palms is the first travel agency I have ever used. I will be consulting them on every future trip overseas I plan! Thank you Traci and Lisa!