The Chepe Express is a great trip with staggering vistas and amazing viewpoints, with excellent…read moreside trips and experiences. It is not a luxury cruise. It is not a new, high speed train. It ambles along with a shimmy and shake through beautiful scenery over remarkable terrain. Side trips are in rural areas with rough, often dirt, roads. We appreciated the small, rather rugged, touring vans. That being said it is worth every shake and bump. CBX is a GREAT crossing. (I recommend staying in San Diego rather than Otay Mesa as there are very limited services, like restaurants, available.) TIJ is a beautiful, modern, efficient airport. LMM is also a fine airport and the guide(s) had us on our way in no time. The guide and drivers were knowledgeable, personable and professional. Full of details and history each excursion was a delight. Helpful and concerned, our guide followed up and worked through a medical emergency in the group. It was not a foodie experience. The included meals were adequate though uninteresting for the most part. We enjoyed the whole experience.

This is not a review of the canyon, hotels, restaurants or train. Only Copper Canyon Mexico…read moreSpecialists. The trip is amazing and should be on everyone's bucket list. Just don't use CCMS. Below is my description by email to CCMS after the trip. Their response was I should have read the fine print which gives them the right to change anything on the trip. I want to clarify that a phone call was made 3 days before the trip and were assured that the travel days would be in a luxury tour bus with a restroom. I also want to clarify that every person on this trip complained about the van from day 1 until the end. From my email: The description of the trip clearly states that we will be traveling on a deluxe coach bus for the duration of our trip (except for train travel days). Instead of a deluxe coach bus we were traveling in a small Sprinter van with 15 people on the tour, a tour guide and a driver. It was crowded and very uncomfortable. Some of the seats didn't even have access to a window so these people were not even able to see the scenery. My husband, who is 6'3", couldn't fit his legs between his seat and the seat in front of us. He had to sit sideways with his legs in the aisle sometimes for 8 hours at a time. The Sprinter was also a very rough ride. All of the people who wore step trackers were "tracking" thousands of steps while sitting in the van due to the bouncing and rough ride. My personal best was 17,000 steps while never actually walking. Also, being in a small van versus a deluxe coach bus meant we didn't have access to a restroom. Of course, this was uncomfortable and stressful since we never knew when we would be stopping for a restroom break. Our guide was not proactive in planning stops. We normally had to ask and then it could be an hour or more before the stop was feasible. My husband and I had been planning this trip for years and were very excited. The travel in the Sprinter van basically ruined this trip for us. We were uncomfortable in the seats. Uncomfortable not having access to a restroom. Disappointed in the false advertising for the trip transportation descriptions. The group complained about the van from the very beginning of the trip. We were told the night before we were to leave that we would not have a bus but would be in this small van instead. As you can imagine, everyone was upset and was asking for answers to why this change had been made. We never received an answer but were given some vague promises of a deluxe coach bus being delivered to us somewhere along the route. Guess when this happened? On the very last day after we crossed the border. So we were on a bus (which was wonderful) for about 3-4 hours. I estimate we spent 40-50 hours in the van. Our tour guide also suggested that we "switch around seats" after stops. Why would this help? All the seats were horrible. All were uncomfortable. Every other tour group we crossed paths with had a deluxe tour bus including another CCMS tour group. It became a joke to stand beside other tour groups buses and talk about how wonderful their trip must be compared to ours.

Hey Everyone, I used this service a couple of weeks ago and it was awesome. Will the driver was so…read moregreat and really helped me figure out how to get things done in Puerto Penasco. If anyone is interested in going down to Puerto Penasco Mexico for a vacation I truly recommend you try TucsonSonoranExpress. Thank You Will for all your help

Got the Patriot Passbook Ease making appointment…read more Lines were moving non stop Very well organized Kudos!!!

Great place w lots of guards. Several windows like 6 I believe. Moves quickly, lots of parking. Be…read moresure to find the yellow awnings for public entrance as most of the parking is along the side by 2-3 employee entrances. Read the door signs. There's a lot of security there so stay on point. No eating drinking or cell phones either! Everyone helpful and nice there . They have the applications there for renewing a passport that's close to expire. Or also the application documents for new passport. You can take pics at the Walmart on Speedway. The nice lady w the red ponytail told m all the scoop. Everyone was nice and polite there. I was able to pick up same day since I had an international travel ticket. Love that Tucson is an actual passport office since there's only a few in the US

Our Special Olympics group has used Mt View tours many times over the years. Dodie and her team…read morehave been wonderful working magic to get us where we need to go. Recently we weren't able to get a reservation because a bus wasn't available. Less than a week later we had a bus due to a cancellation. On a recent trip, we had bus trouble and our driver Joe fixed it and got us back to Tucson safely. The drivers are exceptional, caring, kind, easy to work with. The office staff is great and try very hard to accommodate our needs. Thank you Mt View for your relationship with our group over the years

I spent nearly $18,000 with Mountain View Tours....when problem(s) with their service was brought…read moreto the owner Greg, he refused any accountability, yelled at me, stormed out of the room, and later took a job at my mental state because my wife has stage 4 cancer (see photos) Wire transfer attached to prove I'm a customer in the event Greg tries to claim I've never done business with them

We always use Integrity Transportation to get to the airport. They are always on early, very kind,…read moreand helpful with luggage for us seniors. Highly appreciated and recommend.

Excellent service Thankyou…read moreLovely young man Picked us up at 5pm from Canyon Ranch for a shopping run. He is a keeper and should be mentored to move up in the company. Smart and kind. A rare combo. Nov 14 was the day.

On point, great service . Very thankful to have called. They definitely care how well your…read moreexperience is . They cared about my time frame . They are definitely about getting you place's on time. Thanks royal taxi

One star for having a way to make appt on line…read more No more stars because they didn't show up. No more stars because they never answered my messages. I figure they just don't care.

My tulip tour was phenomenal. It had Bern on my bucket list for years and all of the expectations…read morewere satisfied.

Eric rosenberg, owner, will not respond to multiple requests from a loyal and repeat customer since…read more2006. he is refusing to address a $4046 trip that never took place. poorly planned flights by the company coupled with unavoidable travel problems made the logistics of executing the itinerary completely impossible through no fault of my own. despite the fact that i was unable to make the trip, i was more than willing to pay for the one way flight that i did use from tucson to dallas. however, none of the other prepaid services such as hotel, transportation, food and guided tours were ever rendered to me and are therefore due to me via refund, or at the very least as a future credit. i am only interested in getting what is justly due to me and the complete refusal to address me as a valuable client should raise red flags for anyone considering using this tour company. he and his company are a disgrace.

By far the best experience I've ever had in my life. The customer service went above and beyond,…read moreand I felt very welcomed. The store was very clean, and I was very impressed with the overall experience. I will always recommend this place to my friends and family. 10/10 experience -- highly recommend!

This is a fantastic dive shop with great classes and takes lots of dive and Freediving excursions…read more Everyone is super knowable and helpful.