Consistent at being late. You pay to park 8a-7p and with trains running late hours, I can only imagine the parking fees the city collects at this station. My friend called ahead to see if she could bring golf clubs and they said yes. The catch is if your bag is over sized they charged her $50 each way a fee. Customer service with Amtrak did not mention this and we drove my friend and her husband to the station after they came from Vail to our home. So their relaxed train trip was immediately costing extra fees. My sister has used the train multiple times from California and rarely has the train arrived within an hour of its scheduled arrival time. She has boarded to return to California close to scheduled departure. read more

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Great experience at this **Amtrak station. The station was clean, easy to navigate, and the staff were friendly and helpful. Boarding was smooth and everything felt well organized. A comfortable and convenient place to start a trip--definitely a positive travel experience! read more

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I've utilized Amtrak services for my transportation needs twice and both times wasn't what I expected nor paid for. They over charge you for everything and I mean everything They give nothing for free not even water! The food and drinks are exactly what you'd find in a convenient store but marked up in price more than double. A microwaveable cheese burger is $8.00 a 12oz can of beer $8.00 a can of pop $3.00 The price of the ticket plus cost to eat and drink is more than a air fare to top it off they never arrive at your destination on time which I find mind boggling since they have no traffic or stop lights It takes days on Amtrak to get most places I learned my lesson read more

We have always had the nicest experience with the staff here. They keep the historic station clean and are very informative. Parking can be tricky when the restaurant next door is busy. My challenge is that we have taken the train to LA twice and both times it was late. There are not enough benches outside for waiting. Otherwise a great experience. read more

Tucson Amtrak Station - Limited parking - Travel Services Near Me - Tucson, Arizona

The station is always clean including the bathroom. The workers are all very friendly. They do a good job of keeping the homeless out of the station. Parking can be a little bit tough if there's an event across the street at Hotel Congress. read more

Tucson Amtrak Station - Patio facing the train gate. - Travel Services Near Me - Tucson, Arizona

Lovely train depot with friendly Amtrak staff and interesting pieces of history throughout the building. The station is conveniently located right by the Congress Hotel, the Cup Cafe, and many other great eateries. There was a significant delay for the LA-bound train out of this station (2 hours), and there isn't a lot of outdoor seating (for Covid precautions), but I suppose this is expected of Amtrak these days due to freight trains being given priority over the tracks. The price was reasonable, and the approx. 10-hour ride was not bad in the coach seating. The observation car is great for sunset/sunrise viewing, though not a head-on view, as the train is moving almost directly east/west, leaving the windows pointing north/south. Overall, a great ride, great staff, and great station. read more

The downtown Tucson Amtrak Union Station are one of the cleaner and nicely designed train stations owned by Amtrak. They have vending machines for you to get snacks while you're waiting for your train. Their seating area are clean. The front of the building location makes it convenient for taxi's, UBER, etc. to pick you up. I highly recommend taking Amtrak from that location. And it's safe. For that reason, I give it 4 stars. read more

This train station is small, but the bathrooms are super clean, the AMTRAK attendants are helpful and there's plenty of seating inside and outside while waiting. It came in handy because our train was 3 hours late. We were in no hurry, so that wasn't a real problem. In fact, we discovered how much there was to see in downtown Tucson. Maynard's Restaurant and Market are in the same Train Station building. Both are excellent. Hotel Congress and Club Congress are across the street. The next blocks have a variety of good clubs and restaurants that are too many to mention. And for virtually any grocery, toiletry or snack need, there's Johnny Gibson's Market. It's a surprisingly BIG market. The streetcar also rolls past nearby if you want to check out the 4th Ave clubs and shops or University of Arizona. Pics of the station are already documented, so I'll just post pics of the train itself. Our trip from Tucson to El Paso was one of the best, if not the best, we've ever taken. Bon voyage! read more

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I absolutely love the train! The staff is always great and the seats are comfortable. I travel frequently, 10hr train ride. I like to buy a bottle of Wine and enjoy the evening in the lounge cart while gazing out the window! read more

My daughter traveled from Los Angeles to Tucson. The train ride was only an hour and a half longer than if she had driven without all the stress. The cost was only $49 dollars each way which is less than it would have cost her to drive here. Also unlike airlines, you can make reservations at the very last minute without paying more. The only drawback is the train only comes in and out of Tucson 3 days a week so you have to be flexible. Otherwise it's awesome and in this time of Covid you are able to distance yourself from other passengers. read more

It was my first time using a train. Check in was super easy and so was getting settled into our seats. There are a few things I wish I was told or was explained to me when I boarded. Like how the bathrooms work or the actual layout of the train so I knew where to go. It was an 18 hour trip so I figured it all out as I went along. So I thought I'd share some things that I think are helpful. The seating for a train is just like an airplanes except your seats can recline. The seats also come with two plug in ports for your electronics which is great. As far as I'm concerned, all bathrooms are downstairs and if the light above the door is on, it means it's occupied. Also has a diaper changing station in the bathroom which is nice. As for buying food, it's like school lunches. Simple, easy, fast, and a priced for convenience. What I didn't know was that you could bring your own food on board. I would also pay attention to your stops because when my stop finally did come, all I was told was that we'd be there in 15 minutes but wasn't told when we pulled in to the station to start exiting or that we were there and we could leave. Last thing, be courtesy to your fellow passengers. read more

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Taking the Texas Limited from Los Angeles to Chicago, we had a 40 minute layover in the morning. Long enough to walk around the station and stretch the legs. The station was open and clean. Since I was checking out the station, a number of passengers ran in to use the restroom. They were real clean and more spacious than those on the train. They have an old steam locomotive and several educational sigs detailing the local history. Off in a small courtyard is a statute of Doc Holiday and Wyatt Earp which was pretty cool. read more

Amtrak is a lot of fun. I know train travel is very subjective and everyone will have different experiences. Mine have all been good with the Amtrak in Tucson. I took it years and years back up the coast with my dad. And I have taken it to California. The train travels on its own schedule in some ways, slowed up by other issues or delays, but often it's running along just fine. There is a decent waiting area here fully lit with restrooms. You may want to bring something to read. Hotel Congress is nearby to kill time and Maynards has food to eat just alongside the station. The outdoor area has a train caboose and information about old west history, such as Dillinger and other factoids. Look for the old underground tunnel that people would use to go under and pop up between the tracks. The other end of that is now buried under a floor in Maynard's patio. I've had friends travel on Amtrak and enjoyed it. There is a lot of parking but much of it winds up being used by people going to Congress. And Saturday night can be a zoo at the Amtrak. read more

There's a huge train enclosed in a fenced area that you can take photos in front of. There's also a railroad crossing in front of the train museum. The museum is closed on Mondays so I didn't get a chance to explore it. There's a store with all kinds of cool for purchase including bottled veggies, beer/wine, juice/water, snacks, magnets, keychains, the list goes on & on. . . This is a very cool stop on the way to your final destination. read more

Tucson Amtrak Station - Travel Services Near Me - Tucson, Arizona

I'm a fan, but the times I have been to station to pick up and drop off people the trains have been late. I personally haven't rode the train in or out of Tucson, so I can't go to much into detail. The staff is very friendly and keep you informed on when the train will actually arrive. The bathrooms are clean and neat so that's a plus! read more

I purchased my Mom tickets to go to CA and she left Sunday evening, after the train was late 2 hours. She still has not arrived!! I think they are the worst and she has had to transfer to a bus, to take her to another train!! I feel horrible sending her on this train. We have never used them and will NEVER again taking a risk like this again. She was in tears and did not sleep at all with all the issues on the train. Apparently they are not being paid to go to LA??!! They are ridiculous!! Do not use them!! read more

Not specifically the Tucson station, just Amtrak in general, I'm on the train right now and I just want off. My experience has been less than ideal. We are like 4 hours behind schedule, so hopefully I don't miss my connecting bus in the morning. I just got booted out of the seat I've been in since I boarded the train because some old man threw a fit about wanting the window seat. I'm glad that footrest is broken now. So then the attendant suggested I go to the observation car so that there isn't a problem. So I guess I'm not sleeping tonight. So far, I wouldn't want to do this again. read more

This train station is small and very clean. Customer service is quick and fast...very helpful. I helped a friend to book a train ticket to LA and he a lot of baggage's and they are willing to help him to carry them. read more

I,had a great time on the train....and will ride again Soon there was some hit and miss but over all great.. Employee was nice ...like to see the bathroom in better Shape instead of six small ones why not 4 nice Size's one's... Make a better ride..for the Coach. read more

Tucson Amtrak Station - Just a super day in ...Arizona 105 or more - Travel Services Near Me - Tucson, Arizona

My Girl Scout troop vacationed in Arizona for a week and we took the Amtrak home from Tucson to Austin. The Tucson Amtrak Station was accommodating and polite. We were able to check our luggage easily and were provided with 8 seats altogether in coach when we boarded. We had a lovely 24-hour trip home and enjoyed playing games in the lounge car and had wonderful meals in the restaurant car and snacks in the cafe. I highly recommend the train for traveling with ease. Wonderful lifetime memories on this trip with Amtrak being a great experience. read more

Clean Amtrak station. Check out the antique railroad control display in the lobby and the vintage train car outside. read more

Tucson Amtrak Station - Travel Services Near Me - Tucson, Arizona

Very clean, plenty of benches, and the attendants are really helpful. Plus, next door is Maynard's Market and Kitchen, so it's easy to grab a bite or eat and purchase a snack before boarding. Another plus, there is wifi at the station (from Maynard's Market). Perfectly little station for an easy trip. read more

This Station is awesome! Amelia is the best employee Amtrak could have! I hope she gets a raise or becomes President for Amtrak!

Small but clean location, no confusion on where to go which is nice. Train pulls up really close what more can you ask for?