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    Travel Visa Pro

    5.0 (1 review)
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    Services - Travel Visa Pro

    Passport & visa services

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    2 months ago

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    Western Passport Center - Official U.S. Department of State Passport Agency

    Western Passport Center

    3.7(291 reviews)
    3.1 miBroadway-Northeast

    Besides the 2 hour drive I had to take from the East Valley all the way to good ole (and I mean…read moreOLD) Tucson. The process to obtain my kid's urgent passport was easy peasy. From the appointment booking process online to even showing up in person. Every step of the process was easy, fast, efficient and friendly (might I add). It's a really small office but if you book an appointment during the daytime on a weekday like I did, you shouldn't have to deal with any crowds or lines. I don't ever plan on being back in Tucson for any other reason than obtaining an emergency passport for myself or any of my family members.

    My passport had expired a couple weeks ago and I was having a mild panic attack as I have a trip…read moreplanned out of the country within the next couple of days. So I got online and was able to secure an appointment for expedited passport. I had a great experience. From check-in to waiting outside for my Uber after, I was able to complete my entire appointment in 15 minutes and returning to pick up my passport later today everyone was so friendly and performed extremely well. Pro tip: arrive 10 to 15 minutes early to allow for time for going through the security checkpoint. Make sure you come prepared with the documents that are indicated. Fill out your paperwork prior to your appointment. Relax the professionals here have it all taken care of.

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    Western Passport Center - Picture Perfect Passport Photo

    Picture Perfect Passport Photo

    Western Passport Center - Get a Passport Card and Book

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    Western Passport Center - This door for us travelers

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    This door for us travelers

    US Post Office - Lobby area with self service to print labels or QR codes

    US Post Office

    2.6(41 reviews)
    9.0 mi

    Came for Passport Services not shopping/mailing…read more Arrived at 1pm as requested on my appointment (which is 15 minutes ahead of appt as requested). Walked in, excited (passport time! Yay!)-- was immediate snapped at and finger pointed back out the door to sign in on a clipboard. Whoops! Ok... no way of knowing that, but nbd. So I signed in and came back in to sit and wait. Was again snapped out to go wait outside. There weren't any seats and my leg is injured, so I asked if I could sit on the bench. I got a big, impatient NO! And was pointed back out the door. I was honestly very put off by my first impression, but once they called me in for my turn, I felt like they were very friendly and helpful. It turns out the inside is really sensitive area because of the info being processed-- so they don't want anyone waiting in there-- but there's really not any kind of signage clarifying that, so all day they are having to redirect people out of the room. That would be exhausting for anyone! So for anyone planning to visit-- don't let the awkwardness of the check in process throw you. Once they are helping you, they are quite friendly! Maybe just hearing that ahead of time will save someone else from getting upset.

    Worst place to go for a passport as a walk in ! Worker set at his desk for over an hr with no other…read moreappointments as walk ins came and went due to their frustration. We sat for over 2 hrs almost as if he was purposefully we signed in at 1005 he took appointments all while we sat there with much time in between! Appt where listed at 930 1030 1130&1145 clearly its only 15min increments ! Tried to speak to a supervisor Shelia and she was unavailable as well there's no help the post office worker I talk to in the front with ear gages was completely rude and explained that they take breaks in the middle of work they will stop what they are doing and take a break no matter the line I doubt the passport office had that many breaks back to back!

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    US Post Office - Friendly customer service

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    Travel Visa Pro - passportvisaservices - Updated July 2026

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