Our air conditioner needed a new compressor! We were on a weeks vacation in Florid. Called on April…read more7th to get in for a dealer repair. Got an appt for the 11th-13th. Told them many times we were from out of town on vacation and needed car back by Wednesday, leaving Florida on Thursday. They wouldn't check my bumper to number warranty! Said didn't have time. I had my dealer call them and get it straightened out. On Wednesday I called to see if repair was done. They hadn't even started, said they needed the parts yet! I for the 4th time told them I need the car Wednesday whether it was fixed or not. They said they'd check parts and see if it was in. If not I'd have to reschedule!! Again I said I don't live here and I'm leaving the next day. A few minutes later they called an said yes the parts were there and he'd get his guys right on it! Finally right before they closed it was ready for pick up. A very unprofessional and uncaring service.

total thieves... Pedro Rosado gave me an estimate for 7500.00 for all kinds of work that was not…read moreneeded. got all that repaired for under 500.00 at another dealer. AlannJay Nissan should be investigated for fraudulent practices. When Zi confronted Pedro Risado he tried to physically intimidate me and told me to go fuck myself, I'll be pursuing this further, believe me

Wow! If anyone from the company reads this review, I want to say "Thank you"…read more These guys came to my rescue when I got a flat tire. They called around to make sure I could get a proper tire and get back on the road within a few hours. I had my small dogs with me, who were being little Gremlins during this experience, and everyone was amazingly polite to us. They were able to take my request when I found out the low price of the tire to put all 4 new tires on the car while I waited. They gave me a ride to the shop from my car and I didn't have to worry about anything. It was a great customer service/roadside experience.

Bought my Buick Encore from Ferdinand (salesman). Nicest, most helpful experience ever. From the…read morefront to the back, everyone has been absolutely fantastic. The customer service two years later is as great today as it was when I bought the vehicle. I highly recommend doing business with this group of people.

There excellent i bought my Lincoln navigator from there mr ken is super nice and team they dont…read morepressure you they let you look and test drive no problem.

From the owner: When looking for your next vehicle, it can be tough finding something that is both affordable and…read morewell-maintained. At Dollar Smart Car Mart though, we are dedicated to finding those rare gems and making them available to the fine folks of Sebring. It's true, with a terrific selection of vehicles and convenient financing options, you can find your dream car at a dream price with the greatest of ease. Visit us today for a stress-free buying experience and discover a vehicle that is tailored perfectly to your needs, taste, and budget.

The staff are friendly and accommodating. I appreciate that they took my car in when it was almost…read moreclose to closing. But perhaps because it was almost 5pm when I arrived and they close at 6pm, they failed to properly diagnose the problem. I told them the car's battery light was on so are all the warning lights. It practically stalled on me at their driveway. I asked if it was the alternator and they said the battery just needed to be replaced. I left with the battery warning light still on and they said it'll turn off once I drive it for a few miles. It didn't. After 4 days, the light was still on so I called and asked if it's safe to drive to Tampa. I was told it is. It wasn't. The car stalled and stopped running and had to be towed. It was the alternator. I don't know how they could miss diagnosing something so basic. Even ChatGpt was able to diagnose the problem the first time. I took the car to another shop.

My experience stems from selling my vehicle to them. Deceptive business practices, poor customer…read moreservice led to a frustrating experience.

We found my dream car at Alan Jay Kia! Joshua was awesome from the greeting, test drive, and the…read moresale. He was very knowledgeable and made the process smooth and easy. Thank you Joshua, for your time amd attention. Alan Jay needs more salesman like you!

Stopped by to take a look and possibly test drive a Kia Telluride. We were there 15 min.not one…read moresales person acknowledged us. I did see several sales persons sitting at their desks . Apparently business must be overwhelmingly busy.

This is now called Allstar car sales, and I was sad to see the YELP reviews were so low given that…read moreit seems a lot has changed, so I'm going to post the review that I posted on google here, as well. I had such a great experience here, especially as someone going through the car loan process for the first time. I was honestly really nervous and didn't know what to expect, but Ryan and Rick were incredibly patient and understanding from the start. They took the time to walk me through everything step by step, answered all my questions without making me feel rushed or overwhelmed, and made sure I actually understood my options. What stood out the most was how supportive they were. They really helped build my confidence in making this decision. Because of how comfortable they made me feel, I was able to come back with a co-signer and move forward without that same fear I had in the beginning. If you're new to this process or feeling unsure, I definitely recommend coming here. They genuinely care about helping you, not just making a sale. 10/10 experience! I am so happy with my new vehicle and the service I received. Honorable mention: I had to go back to get my license plate situated and Ashley took care of me with no problem! all the staff here is so wonderful and nice, and just willing to help with whatever is needed. I would definitely recommend this place to anyone searching for quality service and vehicles.

Very minimal prep for my new car. They didn't walk me through much of anything, just there's a…read moremanual on the screen. This was my first EV. It was not cleaned up - had glue and some paper stuck on the inside of side window and passenger front had glue . Use alcohol to clean it up. They charged it but up to about 60% when I took delivery. I called them the week after when I found glass damage on the back window which looked like obvious shipping strap induced damage. They said just take to some service center. No concern at all. A very uncaring,unmotivated dealership. They also said my car had the latest update. It didn't. I'm getting it done now. The finance guy was pretty good. Sales was horrible, although Ashley I think tried but not really trained for sales. Do not go here.

Wow! I suggest staying away from this place. We drove an hour and a half to take a look at a…read moreBronco they list for sale on their website for $38,970. When you click on "detail pricing", it shows dealer fees, electronic fees, and tag fees. No problem. Got to the dealership and spoke with a salesman named Michael. Nice guy. He stated that the vehicle price was actually $55,000 and that the vehicle was a demo and couldn't be sold for six months. I let him know what the website shows, and he invited us in to check what it shows online and check with the manager. His computer shows what we showed. We asked to speak with the manager, and in comes Santiago Hernandez. No smile, nothing... I introduced myself and girlfriend. Not a word back from Santiago. He said that the website price is incorrect and he can't even sell the vehicle if he wanted to. I asked why the vehicle was listed at $38,970. He wouldn't answer, and deflected that he can't even sell it. I asked him again and he stated that it was an error and was priced incorrectly. I stated that there are laws that protect the consumer from listing a vehicle at one price, only to be selling it for a different price. I then proceeded to ask that even if the price was correct, why do they have the vehicle listed on the website for sale if they can't even sell it. He stated that he can put whatever he wants on the website. I stated that he stated earlier that corporate runs the website, but now he can make changes to the website so which was it? He responded that he puts whatever he wants on the website. I said thank you for your time and walked out. On the way out "Manager" Santiago yelled across the room, "Why don't you buy a Bronco in Sarasota?" I ignored him and kept walking.

Alan Jay Ford 3201 US Hwy 27 S, Sebring, FL 33870…read more I was looking to downsize to smaller crossover SUV and had the pleasure of working with Anthony Salerno. He spent close to a week answering my texts about different models they had available and explaining features, legroom, etc. They had so many great options I couldn't narrow down my search online so scheduled a meeting. He was well prepared and showed me every model I had inquired about and explained features and warranties. I was able to quickly and easily narrow my search and decided on one that was perfect for me. He was able to show me cars at other nearby Alan Jay dealerships so the ease of working with one person on several cars was appreciated. After looking online for weeks the prices at Alan Jay were often the best so felt confident in value I was receiving. Anthony's attention to detail and knowledge of all the models made it easy to make a decision. I would highly recommend Alan Jay, and would ask for Anthony. Whether you have questions about makes and models or know exactly what you want the level of customer service he provided far exceeded my expectations.

Family business with a customer service mindset that when they have your car it will be done right…read moreand meet your quality expectations. I look for gems like this and not the flagship dealerships where you are a number walking through the door. Trust your collision, paint, and bodywork to the Contreras family. You find out like I did that there are great people with family values to do business with.

Absolutely wonderful..repaired my vehicle after the hail storm. Looked better than before...and…read moreliterally detailed my car and made it seem like brand new! I would refer everyone to them...