Seriously still a 5-star experience at Alan Jay Nissan. Just got back from a routine maintenance…read moreand John Nichols and the service department knocked it out of the park. It's been busy around there (I tried to get in earlier and they were booked out a week!), the waiting room was packed, but he still took the time to explain to every customer what was going on with their car and the work that may need to be done in the future. I missed the Alan Jay crew the few years I was away. At least 3 routine maintenance items for my car were missed because the other dealership (in another state) didn't take the time to explain what should be done at what mileage. John explained it all to me and recommended when (in a timeline that won't break the bank). I'd recommend Alan Jay to anyone looking for a new vehicle and needing maintenance on their current vehicle.

Our air conditioner needed a new compressor! We were on a weeks vacation in Florid. Called on April…read more7th to get in for a dealer repair. Got an appt for the 11th-13th. Told them many times we were from out of town on vacation and needed car back by Wednesday, leaving Florida on Thursday. They wouldn't check my bumper to number warranty! Said didn't have time. I had my dealer call them and get it straightened out. On Wednesday I called to see if repair was done. They hadn't even started, said they needed the parts yet! I for the 4th time told them I need the car Wednesday whether it was fixed or not. They said they'd check parts and see if it was in. If not I'd have to reschedule!! Again I said I don't live here and I'm leaving the next day. A few minutes later they called an said yes the parts were there and he'd get his guys right on it! Finally right before they closed it was ready for pick up. A very unprofessional and uncaring service.

Dear Mr. Jay, I had…read morethe pleasure of doing business at your Chevrolet, Cadillac, GMC dealership in sebring and I wanted to personally compliment your sales staff and all around management team for my amazing experience with Jason on sales, russell your GM and your gorgeous finance manager Ms.Sheryl who were all very informative and now I have my Buick enclave and I love it! P.S. this is the fourth vehicle I have purchased and I plan on doing more business with you in the future!

Bought my Buick Encore from Ferdinand (salesman). Nicest, most helpful experience ever. From the…read morefront to the back, everyone has been absolutely fantastic. The customer service two years later is as great today as it was when I bought the vehicle. I highly recommend doing business with this group of people.

There excellent i bought my Lincoln navigator from there mr ken is super nice and team they dont…read morepressure you they let you look and test drive no problem.

From the owner: When looking for your next vehicle, it can be tough finding something that is both affordable and…read morewell-maintained. At Dollar Smart Car Mart though, we are dedicated to finding those rare gems and making them available to the fine folks of Sebring. It's true, with a terrific selection of vehicles and convenient financing options, you can find your dream car at a dream price with the greatest of ease. Visit us today for a stress-free buying experience and discover a vehicle that is tailored perfectly to your needs, taste, and budget.

The staff are friendly and accommodating. I appreciate that they took my car in when it was almost…read moreclose to closing. But perhaps because it was almost 5pm when I arrived and they close at 6pm, they failed to properly diagnose the problem. I told them the car's battery light was on so are all the warning lights. It practically stalled on me at their driveway. I asked if it was the alternator and they said the battery just needed to be replaced. I left with the battery warning light still on and they said it'll turn off once I drive it for a few miles. It didn't. After 4 days, the light was still on so I called and asked if it's safe to drive to Tampa. I was told it is. It wasn't. The car stalled and stopped running and had to be towed. It was the alternator. I don't know how they could miss diagnosing something so basic. Even ChatGpt was able to diagnose the problem the first time. I took the car to another shop.

2025 Camry XSE 9k miles I have never felt compelled to write…read morea review this detailed about a dealership, but here we are! I feel other customers deserve to know what happened. Unfortunately a large part of my frustration isn't just with the workmanship, It's with the service management and the way my concerns were handled. My Camry was brought in for a warranty issue involving deterioration of the rubber around the panoramic sunroof. After approximately a month of going back and forth, providing pictures and making multiple trips, Toyota approved repair and ordered a roof. I was told the repair would be completed in one day. I was called and told the vehicle was ready. I arrived to pick it up and immediately found problems. The new roof had been scratched during the repair, and there appeared to be an attempt to cover the damage with glue. The headliner also been creased and damaged. I brought these issues to the dealership's attention and was asked to leave the vehicle overnight. The next day I was told again that the vehicle was ready. This is where my experience with the service manager became particularly frustrating. When I inspected the vehicle and pointed out the damage to the roof, rather than taking ownership of the situation, working toward a proper resolution. The response I received was essentially that the vehicle had been taken to a body shop and "that's the best we can do." I'm sorry but "that's the best we can do" is not an acceptable answer when you're returning a nearly new $44k vehicle to a customer after a major warranty repair. I didn't bring them a damaged vehicle. They received a vehicle in like new condition. And if the service manager is responsible for overseeing the quality of work leaving the service department, I have to ask Who is actually inspecting these vehicles before customers are told they are ready? Because it certainly wasn't happening in my case! I was then told to come back later after they addressed additional loose panels and improperly aligned interior moldings. So I made another trip! My third attempt to pick up the vehicle. And during that inspection, I discovered something that I consider extremely serious. Neither of the two front seat belts was functioning properly! I was repeatedly told my vehicle was ready, yet I was the one discovering basic safety issues during my inspections. If the vehicle was driven to a body shop while the seat belts weren't functioning, that raises serious questions about the dealership's inspection and safety procedures. I wonder what their insurance would say about that! My problem is that I was given multiple opportunities to pick up my vehicle because I was told it was ready and each time I discovered additional problems that should have been caught before the vehicle was released. The dealership had one job, repair my vehicle and return it to me properly. Instead, I now have a vehicle with multiple problems that it didn't have when I brought it in. That is simply unacceptable! I am currently working with Toyota's corporate customer relations team to get these issues addressed. I'm hopeful that someone at the corporate level will actually take ownership of this situation and help get my vehicle restored to the condition it was in before Toyota of Sebring performed the repair. What makes this even more disappointing is that this isn't my first complaint involving this repair. I previously contacted Toyota corporate and the dealership told corporate everything was fine! Yet nobody from the dealership or ownership team, not even the general manager followed up with me. Scratch on the lower front bumper on edge of splitter. New panoramic sunroof broke after the third use -- the frame is broken and might need replacing again. Sunroof was not properly programmed; when placed in vent mode, it would not close. Rattle / noise coming from inside the vehicle around the rear window. Driver's rear interior sill panel is broken and loose. Passenger's front interior sill panel is broken and loose. Headliner has three separate creases

We just bought a 2021 Kia Sorento on Saturday June 13th. And we absolutely had the best experience…read more Alex was our salesman and he was really great. Very friendly and personable. Very accommodating. I do not walk well so he brought the car to us to look at. John, the business manager was also fantastic! Very friendly and fun to talk with. Made signing all the papers that you have to go through a nice experience. Not a chore. Will definitely be return customers if in the need for a vehicle.

We found my dream car at Alan Jay Kia! Joshua was awesome from the greeting, test drive, and the…read moresale. He was very knowledgeable and made the process smooth and easy. Thank you Joshua, for your time amd attention. Alan Jay needs more salesman like you!

Very minimal prep for my new car. They didn't walk me through much of anything, just there's a…read moremanual on the screen. This was my first EV. It was not cleaned up - had glue and some paper stuck on the inside of side window and passenger front had glue . Use alcohol to clean it up. They charged it but up to about 60% when I took delivery. I called them the week after when I found glass damage on the back window which looked like obvious shipping strap induced damage. They said just take to some service center. No concern at all. A very uncaring,unmotivated dealership. They also said my car had the latest update. It didn't. I'm getting it done now. The finance guy was pretty good. Sales was horrible, although Ashley I think tried but not really trained for sales. Do not go here.

This is now called Allstar car sales, and I was sad to see the YELP reviews were so low given that…read moreit seems a lot has changed, so I'm going to post the review that I posted on google here, as well. I had such a great experience here, especially as someone going through the car loan process for the first time. I was honestly really nervous and didn't know what to expect, but Ryan and Rick were incredibly patient and understanding from the start. They took the time to walk me through everything step by step, answered all my questions without making me feel rushed or overwhelmed, and made sure I actually understood my options. What stood out the most was how supportive they were. They really helped build my confidence in making this decision. Because of how comfortable they made me feel, I was able to come back with a co-signer and move forward without that same fear I had in the beginning. If you're new to this process or feeling unsure, I definitely recommend coming here. They genuinely care about helping you, not just making a sale. 10/10 experience! I am so happy with my new vehicle and the service I received. Honorable mention: I had to go back to get my license plate situated and Ashley took care of me with no problem! all the staff here is so wonderful and nice, and just willing to help with whatever is needed. I would definitely recommend this place to anyone searching for quality service and vehicles.

Wow! I suggest staying away from this place. We drove an hour and a half to take a look at a…read moreBronco they list for sale on their website for $38,970. When you click on "detail pricing", it shows dealer fees, electronic fees, and tag fees. No problem. Got to the dealership and spoke with a salesman named Michael. Nice guy. He stated that the vehicle price was actually $55,000 and that the vehicle was a demo and couldn't be sold for six months. I let him know what the website shows, and he invited us in to check what it shows online and check with the manager. His computer shows what we showed. We asked to speak with the manager, and in comes Santiago Hernandez. No smile, nothing... I introduced myself and girlfriend. Not a word back from Santiago. He said that the website price is incorrect and he can't even sell the vehicle if he wanted to. I asked why the vehicle was listed at $38,970. He wouldn't answer, and deflected that he can't even sell it. I asked him again and he stated that it was an error and was priced incorrectly. I stated that there are laws that protect the consumer from listing a vehicle at one price, only to be selling it for a different price. I then proceeded to ask that even if the price was correct, why do they have the vehicle listed on the website for sale if they can't even sell it. He stated that he can put whatever he wants on the website. I stated that he stated earlier that corporate runs the website, but now he can make changes to the website so which was it? He responded that he puts whatever he wants on the website. I said thank you for your time and walked out. On the way out "Manager" Santiago yelled across the room, "Why don't you buy a Bronco in Sarasota?" I ignored him and kept walking.

Alan Jay Ford 3201 US Hwy 27 S, Sebring, FL 33870…read more I was looking to downsize to smaller crossover SUV and had the pleasure of working with Anthony Salerno. He spent close to a week answering my texts about different models they had available and explaining features, legroom, etc. They had so many great options I couldn't narrow down my search online so scheduled a meeting. He was well prepared and showed me every model I had inquired about and explained features and warranties. I was able to quickly and easily narrow my search and decided on one that was perfect for me. He was able to show me cars at other nearby Alan Jay dealerships so the ease of working with one person on several cars was appreciated. After looking online for weeks the prices at Alan Jay were often the best so felt confident in value I was receiving. Anthony's attention to detail and knowledge of all the models made it easy to make a decision. I would highly recommend Alan Jay, and would ask for Anthony. Whether you have questions about makes and models or know exactly what you want the level of customer service he provided far exceeded my expectations.

Bruce & Joe at Aries came highly recommended by trusted co-workers. These men took my aged 2005…read moreJeep Liberty and made it look like new with an exceptional paint job, newly painted wheels, and polished headlights. Bruce & Joe do great, quality work, and provide very professional service at a competitive price. I would absolutely recommend them, and will go to them for future paint and body work.

Family business with a customer service mindset that when they have your car it will be done right…read moreand meet your quality expectations. I look for gems like this and not the flagship dealerships where you are a number walking through the door. Trust your collision, paint, and bodywork to the Contreras family. You find out like I did that there are great people with family values to do business with.