I took my car in for warranty work and, almost a week later than he said it would be done, the Service Advisor had me take it home with the repair, not completed. it was supposed to order parts that would be there within 10 days
Two weeks later, I called back and this time he said that he would not finish the work until the warranty company paid them. There are two problems with this: the work isn't done, and according to the warranty company, they paid them in full five days earlier.
Every time Advisor opened his mouth, it has been a lie. My car still isn't fixed, the warranty company thinks the work was done (or thought so until I reported this) and Advisor is playing now.
I've never seen a dealership so crooked, and I worked in the industry! do yourself a favor and run as far away as you can before you get taken as well read more