Terrible service and quality. I don't recommend Bill Jarret Ford. They stand behind their workread more

Called this place on this car…read morehttps://www.jarrettfordavonpark.com/used-Avon+Park-2007-Mercury-Grand+Marquis-LS-2MEFM75V17X623567 and spoke with a sales rep, possibly Adam, bad with names. Explained to him that i was driving from Miami and would appreciate an honest review of the car, wanting to know what problems the car had so I wouldn't be wasting their time as well as mine. He sent me a video, some pictures and stated that the car was in great shape. My wife and I were in the car the next day driving the 140 plus miles to their dealership. When we got there, we were greeted and told that the vehicle was being detailed. After about a 10 minute wait they brought the car around and it looked great from a distance. Upon closer inspection I immediately noticed the trunk lid, and rear bumper appeared to be freshly painted. The vehicles external flaws were told to me on the phone, so I knew what I was walking into. When I discussed on the phone the condition of the AC, he said it was working great. Upon inspection, it appeared that there was some type of foam sealant used on the ac accumulator. When asked about it the sales rep told us he knew nothing of that. While it blew cold, it was apparent that there was an issue at some time, but no one knew anything about it. I checked under the car and it also appeared since it was a North Carolina car, there was rust under the car which may have been why the rear deck lid and bumper were painted. I asked him why were they painted and I got what has to be the most ridiculous answer ever from a car salesman and I quote "We had them painted because the guys in the body shop had nothing to do so we gave them something to do" If that was the fucking case they should have done the whole car! Right then and there, we lost trust in both him and the dealership. We opened the trunk to find it extremely wet on both the carpet and deck lid. They took it back to the body shop and told us that they would let us know what the problem was. We left to go get something to eat and waited for their call. An hour and a half later I get a text that it was the studs holding the tail lights in and that it was fixed. Like I said earlier we lost trust with them, so we both decided to pass on the vehicle due to that loss of trust, NO MATTER HOW MUCH WE LIKED THE CAR! We both were quite pissed at the fact that we drove all that way fully expecting to leave with it, only to be mislead on what was actually wrong with the car. I called the dealership later to speak with the manager and left a message for Tim Masse the manager. I was told he would return my call, never did. Left another message yesterday, same result no call back. Left another this morning, still crickets. I'm sure that this dealership provides a great service to the local community that wants new cars? Used cars, another story. Would I do business with them? Not at this point. A simple inspection of the vehicle by one of their mechanics, listing what I found in a 15 minute inspection would have saved us a shit ton of time that I could have spent looking for an honest and reliable used car. I still cannot get over this statement; "We had them painted because the guys in the body shop had nothing to do so we gave them something to do" Think about that before you venture out to see what they have to offer. Just not right to bullshit a customer with cash to spend! Time to hit social media to spread the word....... They chose to delete my honest review so I added it again plus an update. Thank you for turning me away otherwise I wouldn't have found this little gem in my backyard. 2006 Grand Marquis 60 thousand original miles with an extended warranty to 92 thousand miles as well as 4 additional new tires and rims. Thank You

I have three bills I paid to have a transmission leak fixed. Transmission still leaks they gave up…read morethey said do not know how to fix.

Took my jeep in for fluid change. It was running fine. Then they tried to sell me a rebuilt…read moretransmission for $2462.00 This company tried to scam me. Don't trust them

Buying a car can be nerve wrecking, so glad I found this place! It was a breeze! Awesome deal and…read moremost importantly awesome sales rep! They took the time to explain every detail, good and bad! Finally found my 'Go To Place' for cars!!

Now we have all heard the term " used car salesmen" before. This makes us weary. But with EPC…read moreMotors, you needn't worry. Trusted salesmanship and always professional manner will keep me as a long time customer. You can be confident you are getting the best deal for a used car with EPC.

I appreciate all of the mechanics at this repair shop. They diagnose and explain any all repairs…read morebefore hand.

always the best all know what there doing there ase they dont miss around they get it fixedread more

LOVE MARK!...he did an amazing job as well as fitting me in last minute!...would NOT go anywhere…read moreelse!....& besides his good work he is a very nice & kind man!....thanks for a job well done!

Mark does a great job!! our car windows and car striping is very nice. Mark is a great and very…read morepersonable guy. thanks Mark Roger & Sandra

amazing service, The owner CW is an amazing guy, And has great customer service. He needs more good…read morereview, In my opinion

The service was amazing He had a very nice son and he was very nice too and the tow trucks were…read moregood they got the job done. He charged me $85 for 5 miles.

stopped there to get a tire patch, and they would not patch my front tire. They wanted to sell me a…read morenew one. They told me they would not patch a front tire because it was illegal for them. I looked it up. It's okay to patch a front tire as long as the screw was not on the sidewall. It was in the middle of the tire and still had plenty of tread life. After that, I said, "Okay, no problem. I will go somewhere else." I asked them if they would give me some air. They said no because I did not buy a tire from them. Psa don't stop here for a patch because they will try to force you to buy a new tire.

Popped in on 2/17/25. Great service and friendly people. Easy to get to location and they are…read morehard workers and clearly dedicated to a job well done. https://youtube.com/shorts/YJ1pnXPWjcI

Here is why 5 stars for me:…read more Our car - 2018 Subaru Outback Insurance - a provider for Geico Claims Claims - Put to Geico as 2 claims and approved for 1 - Primary claim - front end impact to another car at a red light who hit her brakes to early and hard on a yellow light 2 - self-inflicted damage with a mailbox - side of car Service story: On the primary claim - we had a walkthrough on the nature of the damage, what would involve new body parts and what needed body work otherwise. This gave the opportunity to ask questions which they covered with clarifications. They made sure each incoming part was the correct fit. Took sending those that were not right back to the supplier. In 1 case meant getting the lamp replacement part from Subaru direct. We were picked up at their location for the temporary rental with Enterprise and were able to leave the rental at the body shop when we picked up our car. This was convenient. On the 2nd Claim: Damages - Impact to driver mirror cracked outer mirror body, dents and scratches to multiple body parts including a poor attempt of a person I hired to cover the scratches (who made it worse) Outcome: - new mirror put on car - great body work and match on paint blending - 64 West Collision worked with budgeting best deal for all Follow On: - you always don't see the small details at pick-up. In our case we had two spots that only needed paint thinner to solve. With the primary claim, a small mark due to taping and with the second claim, a small area due to overspray from the guy I hired to touch up the scratches. Closing Comment: They are professional, all communications left me feeling comfortable and they carried through with a promise of satisfaction on work done.

I recently found myself and around 12 hogs sharing the same space on the road. Needless to say, my…read morevehicle was impaired. My insurance company recommended this auto body shop, and normally I find my own repair shop. But the reviews were good. They did an excellent job, made sure I got a new bumper (not just a paint job), and fixed the odds and ins that broke due to the volume of animals involved (overall the vehicle did very well). This company also did an excellent detail job on my vehicle, totally unexpected surprise!!