We found my dream car at Alan Jay Kia! Joshua was awesome from the greeting, test drive, and the…read moresale. He was very knowledgeable and made the process smooth and easy. Thank you Joshua, for your time amd attention. Alan Jay needs more salesman like you!

Stopped by to take a look and possibly test drive a Kia Telluride. We were there 15 min.not one…read moresales person acknowledged us. I did see several sales persons sitting at their desks . Apparently business must be overwhelmingly busy.

Quick with good service. No complaints from me on this store. Needed fuel line they even cut it…read moreto length for me.

Working on my boat, upgrading a couple of things and replacing a part or two. These guys are most…read morehelpful. Listen to what I needed, recommended some course of action and had what I needed. You can not go wrong with the NAPA in Sebring. Prices are. Dry reasonable!!!

From the owner: Your local NAPA stocks auto parts, tools and equipment and many other items for heavy duty trucks,…read moremarine, and farming equipment.

The staff are friendly and accommodating. I appreciate that they took my car in when it was almost…read moreclose to closing. But perhaps because it was almost 5pm when I arrived and they close at 6pm, they failed to properly diagnose the problem. I told them the car's battery light was on so are all the warning lights. It practically stalled on me at their driveway. I asked if it was the alternator and they said the battery just needed to be replaced. I left with the battery warning light still on and they said it'll turn off once I drive it for a few miles. It didn't. After 4 days, the light was still on so I called and asked if it's safe to drive to Tampa. I was told it is. It wasn't. The car stalled and stopped running and had to be towed. It was the alternator. I don't know how they could miss diagnosing something so basic. Even ChatGpt was able to diagnose the problem the first time. I took the car to another shop.

My experience stems from selling my vehicle to them. Deceptive business practices, poor customer…read moreservice led to a frustrating experience.

Went to store to purchase break fluid. Multiple brands on shelf with one product having a sale…read morelabel for the larger size which I brought to check out only to find the sale price wasn't good until the following day. Didn't even offer to sell for the marked sale price. In my book poor customer service.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Staff was very helpful and friendly. Received a wrong part and they worked diligently to make sure…read morewe had the correct part. A great experience for us.

Mistakenly added my comments to the Avon Park store. They are not bad, the Sebring store, on the…read moreother hand, is terrible. Stopped in to buy some lug bolts and nuts and a few other things. It went immediately down hill. The person on the first counter, took a few minutes to look up when I told him what I needed. He asked the type of car, I told him it was for a trailer. He shrugged and said they should be over there, pointing to the back off the store. There were three or four service men at the counters, but the one I had made zero efforts to help me. I went and looked, could not find anything. Told him so, he shrugged and looked around the store. I left and went to O,Reilly and the were most helpful, spend some big bucks there!

Would absolutely recommend! Owner is a very nice guy. I've had two cars tinted so far and no…read morecomplaints!

Would give no stars if possible... I showed up for my 9 a.m. appointment to get my vehicle tinted…read moreand was told that the shop was out of tint. Owner blamed ups instead of his poor business planning. Gave my number when the reservation was made but did not get a call about no tint. .go somewhere else.. owner is garbage.

Our air conditioner needed a new compressor! We were on a weeks vacation in Florid. Called on April…read more7th to get in for a dealer repair. Got an appt for the 11th-13th. Told them many times we were from out of town on vacation and needed car back by Wednesday, leaving Florida on Thursday. They wouldn't check my bumper to number warranty! Said didn't have time. I had my dealer call them and get it straightened out. On Wednesday I called to see if repair was done. They hadn't even started, said they needed the parts yet! I for the 4th time told them I need the car Wednesday whether it was fixed or not. They said they'd check parts and see if it was in. If not I'd have to reschedule!! Again I said I don't live here and I'm leaving the next day. A few minutes later they called an said yes the parts were there and he'd get his guys right on it! Finally right before they closed it was ready for pick up. A very unprofessional and uncaring service.

total thieves... Pedro Rosado gave me an estimate for 7500.00 for all kinds of work that was not…read moreneeded. got all that repaired for under 500.00 at another dealer. AlannJay Nissan should be investigated for fraudulent practices. When Zi confronted Pedro Risado he tried to physically intimidate me and told me to go fuck myself, I'll be pursuing this further, believe me

I have lived in Sebring for almost 5 years, and had taken my T&C minivan to 2 other local shops and…read morealso the local Chrysler dealer. All of the above along with at least 4 other Chrysler dealerships and auto shops were unable to correctly diagnose, let alone repair my vehicle. So I was happy when I saw that an automotive repair shop was opening within walking distance of my home ! I noticed so many different types of vehicles in the parking lot. I thought, "that's a good sign", so I figured I would give them a shot on the T&C minivan, at least they were close was my thought ! With that being said I want to say that EVERY positive WORD, and positive review, and Rating, and comment you will read about Highlands Complete Automotive on all these sites is ABSOLUTELY TRUE ! This shop is AMAZING ! As are Kristen, Rich & Matt. They are the best and have the most Automotive knowledge I have ever encountered. Their prices are fair and worth every cent because they won't quit TESTING until they find and REPAIR the problem. Which THEY did on the T&C minivan. I also have a Smart Car and a Motorhome, I will never use anyone else for automotive repairs. And will recommend them to everyone I know.

Everything these guys did for my Audi A6 went great. Looking forward to going back in the future…read morefor service!