Car buying is no fun, but Greenwood made our experience the best it could be. Truly the easiest new…read morecar transaction ever. I have already recommended Greenwood and have a friend who had the same hassle-free experience I did. I should mention this location is an hour from me. I will drive that hour anytime I need a vehicle.

This started out to be a great experience until we got our new 2020 Camaro SS home…read more We noticed there were several scratches on the passenger side windshield like a razor was used and scratched up the glass. We didn't notice this the day we purchased the vehicle because it was raining. I contacted the dealership and even sent pictures several times with no response. How do you sell over a $40k car without standing behind what you sell? I guess since I was 80 miles away they felt they didn't have to reply back like they did several times before we made the purchase. Very poorly run dealership for not standing behind what they sell. And to think I was going to purchase the new Corvette through this dealership? I guess Not now!

For the record I live in S. FL. and drove 140 miles each way from home and back. I bought a New 26…read moreSilverado High Country today... The Experience was spectacular from start to finish! Salesperson Matt went above and beyond from my intial call a week ago to working on deal and completing the sale today, he showed great communications, was courteous and patient with me, rare these days!! Sheryl in finance was amazing working on my deal... she offered me different Financial and Service options, she wasn't just your average finance person in trying to sell you every thing in the book. I have purchased many vehicles in my life and this one was truly the best experience EVER!!

Just had to post another review for this wonderful organization. Came in this morning for an oil…read morechange check up and exterior detail. As usual, Jesus and Mark took incredible care of me. As a former dealer, I know exactly what to look for and if I had a dealership today, I would want Jesus Mark and Dennis, the detailer on staff! Mark got me a ride home rather than wait and make sure I got picked up just as soon as the vehicle was ready. Jesus followed through and check the vehicle before I even got there, and Dennis, who actually did the physical part of the detail using an incredible product called.REJEX, that I introduced them to was there to make sure I was satisfied with the work. So far, Alan, J organization from Mark to Jesus to Dennis to Maureen, who cashed me out, our exemplary employees. Thank you for spoiling me again!

We just bought a 2021 Kia Sorento on Saturday June 13th. And we absolutely had the best experience…read more Alex was our salesman and he was really great. Very friendly and personable. Very accommodating. I do not walk well so he brought the car to us to look at. John, the business manager was also fantastic! Very friendly and fun to talk with. Made signing all the papers that you have to go through a nice experience. Not a chore. Will definitely be return customers if in the need for a vehicle.

We found my dream car at Alan Jay Kia! Joshua was awesome from the greeting, test drive, and the…read moresale. He was very knowledgeable and made the process smooth and easy. Thank you Joshua, for your time amd attention. Alan Jay needs more salesman like you!

I was driving my Lincoln Corsair to my son's college. I stopped for gas and coffee, and when I…read morereturned to the car, it had no electrical function. I was finally able to put car into Drive and continued north (no speedometer, AC, blinkers, and unable to open windows). Alan Jay Ford of Wauchula was a few miles away. I arrived in panic & tears. Service Manager, Teresa Simmons, listened patiently to my situation and my urgency to reach my son's school. She said they would take care of the problem as fast as possible. Within minutes, the Alan Jay team had my Corsair inside. They checked it thoroughly but couldn't find any reason for the electrical shutdown, but they were able to reset it, so the car ran fine. This was all within 40 minutes, and the did not even charge me! I cannot express how pleased I was with their quick service and dedication to outstanding customer interaction. I would highly recommend Alan Jay Ford of Wauchula!

I would have told you to stay away merely for the fact that after I showed interest by emailing…read morethem about a vehicle that BEFORE I even got to the dealership, I received TWO emails and not one, not two, not three, but FOUR phone calls from "Theresa" and a VIDEO WITH HER HOLDING A SIGN WITH MY NAME ON IT (see attached screenshot) and the vehicle I was interested in...! Already turned off! My boyfriend and I drove from Sarasota (an hour and a half away) to look at a 2021 Ford Bronco they had for sale on their site for $38,970 ... I'm going to copy and paste his review so as to not repeat everything over but I do have to say this... the "manager" Santiago Hernandez needs to work on his management and personality skills. He also needs some help with his manners as even as a woman, I know to look others in the eye and shake their hand. That's just a matter of respect with anyone but more especially in a management position. Our salesman who was 1/3rd his age even showed us that respect. Not Mr. Hernandez. He spoke to us sternly, never smiled, and was extremely condescending. He also makes all his salesmen and employees wear masks yet he, himself, did not have one on. Here is a copy of my boyfriends review... Wow! I suggest staying away from this place. We drove an hour and a half to take a look at a Bronco they list for sale on their website for $38,970. When you click on "detail pricing", it shows dealer fees, electronic fees, and tag fees. No problem. Got to the dealership and spoke with a salesman named Michael. Nice guy. He stated that the vehicle price was actually $55,000 and that the vehicle was a demo and couldn't be sold for six months. I let him know what the website shows, and he invited us in to check what it shows online and check with the manager. His computer shows what we showed. We asked to speak with the manager, and in comes Santiago Hernandez. No smile, nothing... I introduced myself and girlfriend. Not a word back from Santiago. He said that the website price is incorrect and he can't even sell the vehicle if he wanted to. I asked why the vehicle was listed at $38,970. He wouldn't answer, and deflected that he can't even sell it. I asked him again and he stated that it was an error and was priced incorrectly. I stated that there are laws that protect the consumer from listing a vehicle at one price, only to be selling it for a different price. I then proceeded to ask that even if the price was correct, why do they have the vehicle listed on the website for sale if they can't even sell it. He stated that he can put whatever he wants on the website. I stated that he stated earlier that corporate runs the website, but now he can make changes to the website so which was it? He responded that he puts whatever he wants on the website. I said thank you for your time and walked out. On the way out "Manager" Santiago yelled across the room, "Why don't you buy a Bronco in Sarasota?" I ignored him and kept walking.

Dear Mr. Jay, I had…read morethe pleasure of doing business at your Chevrolet, Cadillac, GMC dealership in sebring and I wanted to personally compliment your sales staff and all around management team for my amazing experience with Jason on sales, russell your GM and your gorgeous finance manager Ms.Sheryl who were all very informative and now I have my Buick enclave and I love it! P.S. this is the fourth vehicle I have purchased and I plan on doing more business with you in the future!

Bought my Buick Encore from Ferdinand (salesman). Nicest, most helpful experience ever. From the…read morefront to the back, everyone has been absolutely fantastic. The customer service two years later is as great today as it was when I bought the vehicle. I highly recommend doing business with this group of people.

thear new diesel tech they recently hired is no joke. fast and fixes it first time. id recommend…read morethis dealer if he works on your diesel.

If trying to purchase a car, don't go through them. Two separate agents contacted me about a…read morepurchase but neither actually responded to any inquiries past the initial email. Finally the sales manager contacted me and informed me my car had been sold, 4 days later. Poor customer service.

I had my review mirror knocked loose by someone in a parking lot. It was left dangling and the…read morenext day I was taking a friend to the airport. I drove to Huston Chevrolet in Avon Park for help. I was treated so well by the lady in the office and a mechanic. The mechanic's name was Andrew and he took the time to secure by mirror so I was able to drive my vehicle till parts could be ordered. Don't know what I would have done without the courteous treatment I was given.

I took my car in for warranty work and, almost a week later than he said it would be done, the…read moreService Advisor had me take it home with the repair, not completed. it was supposed to order parts that would be there within 10 days Two weeks later, I called back and this time he said that he would not finish the work until the warranty company paid them. There are two problems with this: the work isn't done, and according to the warranty company, they paid them in full five days earlier. Every time Advisor opened his mouth, it has been a lie. My car still isn't fixed, the warranty company thinks the work was done (or thought so until I reported this) and Advisor is playing now. I've never seen a dealership so crooked, and I worked in the industry! do yourself a favor and run as far away as you can before you get taken as well

Best buying experience ever!…read more My fiance and I had been looking for a new Mustang convertible, and it was becoming seemingly impossible. Every dealer we had contacted in the area either did not have what we were looking for, or were on the verge of receiving what we were looking for, but selling it before the vehicles actually arrived. Then we found Bill Jarrett. We saw the car we wanted on their website, so we immediately emailed asking about the vehicle. Josh was very quick to respond, ensuring that he did have the vehicle, and offered a price that almost seemed too good to be true. We drove the three hours to the dealer, and a few hours later drove home in our brand new convertible. My fiance and I were both shocked about how easy and enjoyable the whole experience was. Many other dealers in our area had become very pushy, calling and texting nonstop with information that did not help us, some of them even yelling at us. It was the complete opposite at Bill Jarrett. It was very laid back, friendly, and not pushy at all. And, there was not too much price haggling since they already came in way lower than competitors. We worked with Josh (sales consultant), Eddie (manager), and Dennis (finance). Everyone was nice.....from the lady at the front desk to the finance guy. Everyone had a smile on their face and seemed so happy to help, even though they ended up staying a little later than their scheduled shifts to do so. They even recommended a cute little place for us to eat after we made our purchase. All in all, it was a very long day with six hours driving back and forth, but worth it in the long run! We would definitely recommend Bill Jarrett to anyone. I'm sure we will be going back when it is time to trade in :) Thanks, Bill Jarrett team!

Terrible service and quality. I don't recommend Bill Jarret Ford. They stand behind their workread more